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需要准备的资料差评截图恶意买家profile截图卖家账号邮箱写邮件发送到这个邮箱review-appeals@邮件模板一:针对单个直评,提供买家违反亚马逊的社区准则的理由,把截图添加到附件Dearreview-appealsgroup,Thisismyshop:Thisismybrand:Thisismyselleremail:
IamwritingthisletterbecauseIhaverecentlyreceivedmaliciouscommentsandwouldliketheCommentComplaintTeamtohelpmeinvestigateandremovethesefalsecommentsofunfaircommercialcompetition,thankyouverymuch!BelowaretheevidenceandscreenshotsIprovided.ASINoftheproduct:Titleofthereview:Iwouldgive0ifpossibleThenameofthereviewer:DianeAnumberofreviewsandnegativereviewspostbythisbuyeraccount:15review,13negativereviewThedateofthereviewasitappearsonourwebsite:September24,2021Thedirectlinktothereview:/gp/customer-reviews/Reason:
1.Dianereviewhasnorealpurchase,NoneofthemhasaVerifiedPurchase.2.Dianereviewsareoftenupdatedseveraltimesaday.Heusuallygivesdifferentproductsanddifferentnegativereviewswithinaday,whichisnotinlinewithnormalreviews.3.Allofthereviewsarenegativereviewsandpostbythatbuyeraccount.Onlythelastfewdayshavebeenupdatedwithpositivereviews,andtheupdateshavebeenveryintensive.4.IsoldthisproductonSeptember16andDianerevieweditonSeptember24,justoneweekaftermaliciouslysmearingmyproductwithoutgoingthroughwiththepurchase.Asyoucansee,IamanewsellerandIhaveonly3productsinmystore.Asanewseller,IhavealwaysfollowedAmazon'srulesandnoirregularities.ThisbehaviorviolatestheregulationofAmazon'smanipulationofreviews,theydamagetheratingsofothersellers,theirproducts,bygivingmaliciousreviewstoothersellers.Pleaseinvestigatethisaccountandhelpmetodeletethisreviewtocreateafairsellerenvironmentandalsopleasebanthisfakebuyeraccount,I’dbegratefulifyoucouldhelpme.Waitingforyourreply.Bestwishes邮件模板二:同一个时间周期内,出现大量差评(直评和vp),所有差评都列出来,截图添加到附件Dearreview-appealsgroup,Thisismyshop:Thisismybrand:Thisismyselleremail:ThereasonwhyIamwritingthisletteristhatIhaverecentlyreceivedalotofmaliciousreviewsandIhopereview-appealsgroupscanhelpmeinvestigateanddeletethesefalsereviewsduetounfairbusinesscompetition,thankyousomuch!ThefollowingaretheevidenceandscreenshotsIprovided.ASINorISBNoftheproduct:Titleofthereview:Ireallyregretbuyingthisproduct.Nameofthereviewer:LilibetBruniniqEDateofthereviewasitappearsonourwebsite:August31,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/R35RBASS4JEWNZ/ASINorISBNoftheproduct:Titleofthereview:poorNameofthereviewer:AbbigayleOvetaeU
Dateofthereviewasitappearsonourwebsite:August31,2022
Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/R9RFKS1KWRUE7/ASINorISBNoftheproduct:Titleofthereview:ThepaperisverythinNameofthereviewer:TeshawnaMckinseywTDateofthereviewasitappearsonourwebsite:August31,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/RHCGG9XHFLGGRASINorISBNoftheproduct:Titleofthereview:Falseadvertising,everyonebeware.Nameofthereviewer:BergenDateofthereviewasitappearsonourwebsite:September1,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):/gp/customer-reviews/R32D9KDXVS9YFA/ASINorISBNoftheproduct:Titleofthereview:TheobjectreceiveddoesnotmatchtheinterfacepictureNameofthereviewer:BompassKesterfMDateofthereviewasitappearsonourwebsite:September7,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):
/gp/customer-reviews/RGPIO17K0RSOL/ASINorISBNoftheproduct:Titleofthereview:ThequalityisnotgoodNameofthereviewer:SayAdamskyrADateofthereviewasitappearsonourwebsite:September7,2022Directlinktotherevieworpost(clickthe'Comments'linkafterthereview,andcopyorpastetheURLthatdisplaysinyourwebbrowser):
/gp/customer-reviews/R1PTKOMV1DCP7R/Reason:1.ThosereviewofLilibetBruniniqEandAbbigayleOvetaeUhasnorealpurchase,NoneofthemhasaVerifiedPurchase.2.Thesebuyernamesareautomaticallymachinegeneratedstringsofgarbledcodesorserialnumbers,unlikenormalbuyernames.3.Allofthesebuyeraccountshaveonly2review,andallofthemarenegativeandareforthesameproduct,whichisnotinlinewithnormalreviews.4.ThosereviewswerepostonAugust31st,It'saveryconcentratedperiodoftime,it'snotconsistentwiththenormalreviewdisplaytime,whichshowsthatitwaspostonthesameday,oroveraperiodoftime.5.Thenumberofbadreviewsforthisproductincreasedby6inaweek(Threeofthesebadreviewswereaddedonthesameday)andthenumberofmaliciousreviewsformyproductwithoutgoingthroughwiththepurchaseis2.Accordingtothepreviousrecordofbadrev
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