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Chapter01-WhatDoWeMeanbyLeadership?
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Copyright2022©McGraw-HillEducation.Allrightsreserved.NoreproductionordistributionwithoutthepriorwrittenconsentofMcGraw-HillEducation.
Part1:LeadershipIsaProcess,NotaPosition
Leadership
Followers
Leader
Situation
Chapter1:WhatDoWeMeanbyLeadership?
Part1Overview
Ifanysingleideaiscentraltothisbook,itisthatleadershipisaprocess,notaposition.
Theentirefirstpartofthisbookexploresthisidea.
Chapteronedefinesleadershipandexploresitsrelationshiptoconceptssuchasmanagementandfollowershipandtheinteractionalframeworkisintroduced.
Theinteractionalframeworkisbasedontheideathatleadershipinvolvescomplexinteractionsbetweentheleader,thefollowers,andthesituationstheyarein.
Theframeworkprovidestheorganizingprinciplefortherestofthebook.
Chaptertwolooksathowwecanbecomebetterleadersbyprofitingmorefullyfromourexperiences.
Partoneconcludeswithachapterfocusingonbasicleadershipskills.
Therealsowillbeacorrespondingskillschapterattheconclusionofeachoftheotherthreepartsofthebook.
LearningObjectivesforChapter01
LO01-01:Characterizethemeaningofleadership.
LO01-02:Identifycommonleadershipmyths.
LO01-03:Generalizetheinteractionalframeworkforanalyzingleadership.
LO01-04:Illustratetheinteractionalframeworkbyexaminingwomen’srolesinleadership.
LO01-05:Concludethatthereisnosimplerecipeforeffectiveleadership.
Chapter01BriefOutline
PartIIntroduction
ChapterIntroduction
WhatisLeadership?
Leadershipisbothascienceandanart
Leadershipisbothrationalandemotional
Leadershipandmanagement
LeadershipMyths
Myth:Goodleadershipisallcommonsense
Myth:Leadersareborn,notmade
Myth:Theonlyschoolyoulearnleadershipfromistheschoolofhardknocks
TheInteractionalFrameworkforAnalyzingLeadership
TheLeader
TheFollowers
TheSituation
IllustratingtheInteractionalFramework:WomeninLeadershipRoles
ThereIsNoSimpleRecipeforEffectiveLeadership
Summary
Chapter01ExtendedOutline
PartIIntroduction:LeadershipisaProcess,NotaPosition
Leadershipinvolvessomethinghappeningasaresultoftheinteractionbetweenaleaderandfollowers.
InChapter01wedefineleadershipandexploreitsrelationshiptoconceptssuchasmanagementandfollowership.
Theinteractionalframeworkisintroducedwhichprovidestheorganizingprinciplefortherestofthebook.
Chapter02looksathowwecanbecomebetterleadersbyprofitingmorefullyfromourexperiences.
Whichisnottosaythateitherthestudyorthepracticeofleadershipissimple.
PartIconcludeswithChapter03focusingonbasicleadershipskills.
Therealsowillbeacorrespondingskillschapterattheconclusionofeachoftheotherthreepartsinthisbook.
ChapterIntroduction:WhatDoWeMeanbyLeadership?
Twostudiesshowthepeople’sconfidenceingovernmental,corporate,andfinancialleadershiphasplummeted.
Yetweseestoriesofextraordinaryleadershipbyotherwiseordinarypeople.
Thetextopenswithastoryofleadershipissuesfacedafterthefamousplanecrashof1972intheAndesinvolvingmembersofarugbyteam–inspiringthebookAlivebyPiersPaulRead.
Itisataleofsurvivalandheroicstobesure,butitisalsoastoryaboutleadershipinadynamicandcriticalsituation.
Onememberoftheflight,Parrado,wasawkwardandshy,a“second-stringer”bothathleticallyandsocially.
Yet,hewastheunlikelyhero,becomingthebestlovedandmostrespectedamongthesurvivorsforhiscourage,optimism,fairness,andemotionalsupport.
Althoughthismayseemlikeanextremeandremoteexamplethatisnotusefulforeverydayleadership,itisclearthattheissuesofdealingwithpeople(allofwhomhavedifferentpersonalities,values,andmotives)inanefforttoaccomplishagoalinthefaceofadversityisnotthatuncommon.
Skillsexhibitedinsuchanenvironmentareimportantacrosssituations.
WhatisLeadership?
Researchersstudyingleadershipdisagreeonwhatleadershipis.
Mostlystemmingfromthefactthatleadershipisacomplexphenomenoninvolvingtheleader,thefollowers,andthesituation.
Someleadershipresearchershavefocusedonthepersonality,physicaltraits,orbehaviorsoftheleader;othershavestudiedtherelationshipsbetweenleadersandfollowers;stillothershavestudiedhowaspectsofthesituationaffecthowleadersact.
Somehaveextendedthelatterviewpointsofarastosuggestthereisnosuchthingasleadership.
Theyarguethatorganizationalsuccessesandfailuresoftengetfalselyattributedtotheleader,butthesituationmayhaveamuchgreaterimpactonhowtheorganizationfunctionsthandoesanyindividual,includingtheleader.
Definitionsofleadershipdifferinmanyways,andthesedifferenceshaveresultedinvariousresearchersexploringdisparateaspectsofleadership.Thereareeightlistedinthetext.
IftheAndessurvivalscenarioisappliedtoeachofthedefinitions,eachgroupofresearchersmightfocusonadifferentaspectofleadership,eachtellingadifferentstoryregardingtheleader,thefollowers,andthesituation.
Itisimportanttounderstandthatthereisnosinglecorrectdefinitionofleadership.
Thevariousdefinitionshighlightthemultitudeoffactorsaffectingleadership.
Leaderswhorisetothetopintheirorganizationsarenotalwaysthesameasthosewhohelpmaketheirorganizationsmoreeffective.
Successfulmanagers–thosepromotedquicklythroughtheranks–spendrelativelymoretimethanothersinorganizationalsocializingandpoliticking.
Andtheyspendrelativelylesstimethaneffectivemanagersontraditionalmanagementresponsibilitieslikeplanninganddecision-making.
Effectivemanagersmakerealcontributionstotheirorganization’sperformance.
Thisdistinctionisacriticalone.
Arecent10-yearstudyofwhatseparatedthe“bestofthebest”executivesfromtherestintheirorganizationsoffersthefollowinginsights:
Theseexecutivesdemonstratedexpertiseandacrosstheircareersexcelledacrossallfacetsoftheirorganization’sfunctions.
Theyknewthewholebusiness,notjustapieceofit.
Theyalsoknewandcaredaboutthepeopletheyworkedwith.
Theyformeddeepandtrustingrelationshipswithothers,includingsuperiors,peers,anddirectreports.
Relationalfailurewithcolleaguesprovedtobethequickestroutetofailureamongthesecond-bestexecutives.
Allconsidered;thedefinition“theprocessofinfluencinganorganizedgrouptowardaccomplishingitsgoals”isfairlycomprehensiveandhelpful.
ThissectionofthetextcontainsProfilesinLeadership1.1whichhighlightsSheikhZayedbinSultanAlNahyan,thefounderoftheUnitedArabEmirates(UAE).
LeadershipIsBothaScienceandanArt
Sayingleadershipisbothascienceandanartemphasizesthesubjectofleadershipasafieldofscholarlyinquiry,aswellascertainaspectsofthepracticeofleadership.
Scholarshipmaynotbeaprerequisiteforleadershipeffectiveness,butunderstandingsomeofthemajorresearchcanhelpindividualsbetteranalyzesituationsusingavarietyofperspectives.
That,inturn,cantellleadershowtobemoreeffective.
Presumingtheybelieveevidencefromresearchisavalidbasisforinformingtheirownleadershippractices.
Becauseskillsinanalyzingandrespondingtosituationsvarygreatlyacrossleaders,leadershipwillremainpartlyanartaswellasascience.
Highlight1.1raisesthequestionofwhetherleadershipshouldbeconsideredatruescienceornot.
LeadershipIsBothRationalandEmotional
Leadershipinvolvesboththerationalandemotionalsidesofhumanexperience.
Peoplearebothrationalandemotional,soleaderscanuserationaltechniquesandemotionalappealstoinfluencefollowers.
Buttheymustalsoweightherationalandemotionalconsequencesoftheiractions.
Arousedfeelingscanbeusedeitherpositivelyornegatively,constructivelyordestructively.
Somescholarssuggesttheveryideaofleadershipmayberootedinouremotionalneeds.
Beliefinthepotencyofleadership(theromanceofleadership)maybeaculturalmyththathasutilityprimarilyinsofarasitaffectshowpeoplecreatemeaningaboutcausaleventsincomplexsocialsystems.
Relatedtothismaybeatendencytoattributealeader’ssuccessprimarilyifnotentirelytothatperson’suniqueindividualqualities.
ThatideaisfurtherexploredinProfilesinLeadership1.2:BillGates’sHeadStart.
LeadershipandManagement
Tomany,thewordmanagementsuggestsonethingandleadershipsomethingelse.
Leadersarethoughttodotherightthings,whereasmanagersarethoughttodothingsright.
Herearesomedistinctionsbetweenmanagersandleaders:
Managersadminister;leadersinnovate.
Managersmaintain;leadersdevelop.
Managerscontrol;leadersinspire.
Managershaveashort-termview;leaders,along-termview.
Managersaskhowandwhen;leadersaskwhatandwhy.
Managersimitate;leadersoriginate.
Managersacceptthestatusquo;leaderschallengeit.
Withregardtotheissueofleadershipversusmanagement,theauthorsofthisbooktakeamiddle-of-the-roadposition.
Theythinkofleadershipandmanagementascloselyrelatedbutdistinguishablefunctions.
Theauthor’sviewoftherelationshipisdepictedinFigure1.1,whichshowsleadershipandmanagementastwooverlappingfunctions.
Althoughsomefunctionsperformedbyleadersandmanagersmaybeunique,thereisalsoanareaofoverlap.
InreadingHighlight1.2,doyouseemoregoodmanagementintheresponsetothe1906SanFranciscoearthquake,moregoodleadership,orboth?
AndinProfilesinLeadership1.3,youcanreadaboutleadersfromtwodifferenterasinAmericanhistory.
LeadershipMyths
Fewthingsposeagreaterobstacletoleadershipdevelopmentthancertainunsubstantiatedandself-limitingbeliefsaboutleadership.
Hereweexamineseveralbeliefs(myths)thatstandinthewayoffullyunderstandinganddevelopingleadership.
Myth:GoodLeadershipIsAllCommonSense
Thismythsaysyouonlyneedcommonsensetobeagoodleader.
Theproblem,ofcourse,istheambiguoustermcommonsense.
Thismythimpliesacommonbodyofpracticalknowledgethatanyreasonablepersonwithmoderateexperiencehasacquired.
Onechallengeofunderstandingleadershipmaybetoknowwhencommonsenseappliesandwhenitdoesnot.
Ifleadershipwerenothingmorethancommonsense,thereshouldbefew,ifany,problemsintheworkplace.
Effectiveleadershipmustbesomethingmorethanjustcommonsense.
Myth:LeadersAreBorn,NotMade
Somebelievethatbeingaleaderiseitherinyourgenesoritsnot;whileothersbelievethatlifeexperiencesmoldtheindividualandthatnooneisbornaleader.
Whichviewisright?Inasense,bothandneither.
Bothviewsarerightinthatinnatefactorsaswellasformativeexperiencesinfluencemanysortsofbehavior,includingleadership.
Yetbothviewsarewrongtotheextenttheyimplyleadershipiseitherinnateoracquired;whatmattersmoreishowthesefactorsinteract.
Researchindicatesthatmanycognitiveabilitiesandpersonalitytraitsareatleastpartlyinnate.
Sonaturaltalentsorcharacteristicsmayoffercertainadvantagesordisadvantagestoaleader–suchasheight–butitdoesnotmakethemaleader.
Myth:TheOnlySchoolYouLearnLeadershipfromIstheSchoolofHardKnocks
Somequestionswhetherleadershipcandevelopthroughformalstudy,believingitcanonlybeacquiredthroughexperience.
Formalstudyandexperiencearenotmutuallyexclusiveorantagonistic–infact,theycomplementeachother.
Formalstudycanacceleratetheprocessoflearningfromexperience.
Oneadvantageofformallystudyingleadershipisthatitprovidesavarietyofwaysofexaminingaparticularleadershipsituation.
Beingabletoanalyzeyourexperiencesfrommultipleperspectivesmaybethegreatestsinglecontributionaformalcourseinleadershipcangiveyou.
ReflectonyourownleadershipasyoureadabouttheoriginsofStarbucksinProfilesinLeadership1.4.
TheInteractionalFrameworkforAnalyzingLeadership
Perhapsthefirstresearchertoformallyrecognizetheimportanceoftheleader,follower,andsituationintheleadershipprocesswasFredFiedler.
Fiedlerusedthesethreecomponentstodevelophiscontingencymodelofleadership,atheorydiscussedinmoredetailinChapter15.
ThoughtheauthorsrecognizeFiedler’scontributions,theyoweevenmoreHollander’stransactionalapproachtoleadership.
Theauthorscalltheirapproachtheinteractionalframework.
SeveralaspectsofthisderivativeofHollander’sapproachareworthyofadditionalcomment.
First,asshowninFigure1.2,theframeworkdepictsleadershipasafunctionofthreeelements–theleader,thefollowers,andthesituation.
Second,aparticularleadershipscenariocanbeexaminedusingeachlevelofanalysisseparately.
Wecanunderstandtheprocessevenbetterifwealsoexaminetheinteractionsamongthethreeelements.
Finally,leadershipistheresultofacomplexsetofinteractionsamongtheleader,thefollowers,andthesituation.SeeHighlight1.3.
Anexampleofonecomplexinteractionbetweenleadersandfollowersisevidentinwhathavebeencalledin-groupsandout-groups.
Subordinatesbelongingtothein-groupcanbedistinguishedbytheirhighdegreeofloyalty,commitment,andtrustfelttowardtheleader.
Othersubordinatesbelongtotheout-group.
TheLeader
Thiselementexaminesprimarilywhattheleaderbringsasanindividual.
Thiscanincludeuniquepersonalhistory,interests,charactertraits,andmotivation.
Leadersarenotallalike,buttheytendtosharemanycharacteristics.
Researchshowsthatleadersdifferfromtheirfollowers.
Andeffectiveleadersdifferfromineffectiveleadersonvariouspersonalitytraits,cognitiveabilities,skills,andvalues.
Anotherwaypersonalityaffectsleadershipisthroughtemperament–eithercalmorpronetoemotionaloutbursts.
Anotherimportantaspectoftheleaderishowtheyachievedleaderstatus.
Appointedleadersmayhavelesscredibilityandgetlessloyaltyfromfollowers.
Emergentorelectedofficialsarebetterabletoinfluenceagrouptowardgoalachievementbecauseofthepowerconferredonthembytheirfollowers.
Moregenerally,aleader’sexperienceorhistorywiththeorganizationisusuallyimportanttotheireffectiveness.
Leadersselectedfromwithinanorganizationarebetterknownand,ifrespected,givenmorelatitudethananewcomer.
Finally,aleader’slegitimacymaybeaffectedbytheextenttowhichfollowersparticipatedintheleader’sselection.
Followerswithasayintheselectionofaleadertendtoidentifywiththeleader,butalsotheymayhavehigherexpectationsandmakemoredemandsofthem.
Also,isaleaderhasthesupportoftheirsuperiors,subordinatesarelesslikelytotaketheircomplaintstohigherlevels.
TheFollowers
Followersareacriticalpartoftheleadershipequation,buttheirroleisunder-appreciated,atleastinresearch.
ReadHighlight1.3toseehowtheroleoffollowershasbeenrecognizedinliterature.
Today,itseemsnaturaltoaccepttheimportantroleplayedbyfollowers.
Leadershipisasocialinfluenceprocesssharedamongallmembersofagroup.
Bothpractitionersandscholarsemphasizetherelatednessofleadershipandfollowership.
Thefollowers’expectations,personalitytraits,maturitylevels,levelsofcompetence,andmotivationaffecttheleadershipprocess.
Highlight1.4describesasystematicapproachtoclassifyingdifferentkindsoffollowersthathashadamajorimpactonresearch.
RobertKelleybelievesthatdifferenttypesoffollowerscanbedescribedintermsoftwobroaddimensions.
Onerangesfromindependent,criticalthinkingatoneendtodependent,uncriticalthinkingontheotherend.
AccordingtoKelley,thebestfollowersarethinkforthemselvesandofferconstructiveadviceorevencreativesolutions.
Theworstfollowersneedtobetoldwhattodo.
Kelley’sotherdimensionrangesfromwhetherpeopleareactivefollowersorpassivefollowersintheextenttheyareengagedinwork.
Thebestfollowersareself-starterswhotakeinitiative.
Theworstarepassive,maydodgeresponsibility,andneedconstantsupervision.
Usingthesetwodimensions,Kelleysuggestedfivebasicstylesoffollowership:
Alienatedfollowershabituallypointoutallthenegativeaspectsoftheorganizationtoothers.
Theyseethemselvesasmavericks,leadersseethemascynical,negative,andadversarial.
Conformistfollowersarethe“yespeople”oforganizations.
Dangerousiftheirorderscontradictsocietalstandardsofbehaviorororganizationalpolicy.
Pragmatistfollowersarerarelycommittedtotheirgroup’sworkgoals,buttheyhavelearnednottomakewaves.
Tendtobemediocreworkersbutmaybecomeexpertsinmasteringthebureaucraticrulesthatcanbeusedtoprotectthem.
Passivefollowersrelyontheleadertodoallthethinking.
Lackingenthusiasm,initiative,orasenseofresponsibility,passivefollowersrequireconstantdirection.
Leadersmayseethemaslazy,incompetent,orevenstupid.
Exemplaryfollowerspresentaconsistentpicturetobothleadersandcoworkersofbeingindependent,innovative,andwillingtostanduptosuperiors.
Theyapplytheirtalentsforthebenefitoftheorganizationevenwhenconfrontedwithbureaucraticstumblingblocksorpassiveorpragmatistcoworkers.
Effectiveleadersappreciatethevalueofexemplaryfollowers.
Exemplaryfollowers–highonbothcriticaldimensionsoffollowership–areessentialtoorganizationalsuccess.
Leaders,therefore,wouldbewelladvisedtoselectpeoplewhohavethesecharacteristicsand,perhapsevenmoreimportant,createtheconditionsthatencouragethesebehaviors.
Thenatureoffollower’smotivationtodotheirworkisalsoimportant.
Whenworkerssharealeader’sgoalsandvalues,theymaybemoremotivatedtoperformtheirjobwellthanthosewhosemotivationissolelymonetary.
Eventhenumberoffollowersreportingtoaleadercanhavesignificantimplications.
Otherrelevantvariablesincludefollowers’trustintheleaderandtheirdegreeofconfidencethattheyareinterestedintheirwell-being.
Anotheraspectoffollowers’relationstoaleaderisdescribedinProfilesinLeadership1.5.
Inthecontextoftheinteractionalframework,thereisnosimplelinedividingleadershipandfollowership;theymerge.
WhenastripofpaperistwistedandconnectedinthemannerdepictedinFigure1.3,ithasonlyoneside.
Thisdoesnotmeanleadershipandfollowershiparethesamething.
Idealleadersarecharacterizedashonest,competent,forward-looking,andinspiring.
Idealfollowersaredescribedashonest,competent,independent,andcooperative.
Theimportanceplacedontheleader-followerrelationshiphasundergonedynamicchange.
Onereasonisanincreasingpressureonallkindsoforganizationstofunctionwithreducedresources–meaningmanagersoftenhaveincreasingspansofcontrolandfollowershavetopickupsomeoftheleadershipfunctions.
Anotherreasonisatrendtogreaterpowersharinganddecentralizedauthority,creatinginterdependenceandincreasingtheneedforcollaboration.
Finally,thenatureofproblemsfacedisbecomingsocomplexandthechangesarebecomingsorapidthatmoreandmorepeoplearerequiredtosolvethem.
Thesetrendssuggestseveraldifferentwaysfollowerscantakeonnewleadershiprolesandresponsibilitiesinthefuture.
Followerscanbecomemoreproactiveintheirstancetowardproblems.
Followerscanplayanactiveandconstructiverolecollaboratingwithleaderstosolveproblems.
Ingeneral,makingorganizationsbetterisataskthatneedstobe“owned”byfollowersaswellasbyleaders.
Qualitiesofgoodfollowershiparestatisticallycorrelatedwithqualitiestypicallyassociatedwithgoodleadership.
Followerscancontributetotheleadershipprocessbybecomingskilledat“influencingupward.”
Followersareinthepositiontogiveleadersrelevantinformationsothatgoodsolutionsareimplemented–requiringbothgoodlistening(managers)andgoodexpressionofideas(followers).
Followerscanassumeagreatershareoftheleadershipchallengebystayingflexibleandopentoopportunities.
Earlyattentiontendedtofocusonfollowershipasarole,oftenifnotalwaysdesignatedbyatermlikesubordinate.
Incontrast,theroleofleadervirtuallyalwaysremainedthe“lead”role.
Thisisknownastheroleapproach.
Incontrast,theconstructionistapproachviewsleadershipascombinedactsofleadingandfollowingbydifferentindividuals,whatevertheirformaltitlesorpositionsinanorganizationmaybe.
Inotherwords,leadershipemergesfromtheintertwinedactsofindividualsincomplexsocialinteractionsthatmayincludetimesthe“followersmaybeleading”and“leadersmaybefollowing.”
Leadershipisco-createdthroughactsofleadingandfollowing,whoevermaybeperformingthoseacts.
Toanever-increasingdegree,leadershipmustbeunderstoodintermsofbothleadervariablesandfollowervariables,aswellastheinteractionsamongthem.
Buteventhatisnotenough—wemustalsounderstandtheparticularsituationsinwhichleadersandfollowersfindthemselves.
TheSituation
Mostearlyresearchonleadershipwasbasedontheassumptionthatleadershipisageneralpersonaltraitexpressedindependentlyofthesituationinwhichtheleadershipismanifested.
Thisview,commonlyknownastheheroictheory,hasbeenlargelydiscreditedbutforalongtimerepresentedthedominantwayofconceptualizingleadership.
Overtime,thecomplexitiesofinteractionsamongleader,follower,andsituationalvariablesincreasinglyhavebeenthefocusofleadershipresearch.
Thesituationmaybethemostambiguousaspectoftheleadershipframework.
Onefacetofthecomplexityofthesituation’sroleisexaminedinHighlight1.5.
Decision-makingrequiresamanagertosense,categorize,andrespond.
Ifthesituationissimple–predictableandorderly,rightanswersexist.
Theleader’sjobistoensurethatproperprocessesareinplace,followbestpractices,andcommunicateinclearanddirectways.
Ifthesituationiscomplex–flux,unpredictability,ambiguity,manycompetingideas,orlotsofunknowns.
Theleader’sjobistocreateenvironmentsandexperimentsthatallowpatternsofemerge;increaselevelsofinteractionandcommunication;usemethodsthatgeneratenewideasandwaysofthingamongeveryone.
Makinggooddecisionsisaboutbothwhatdecisionsyoumakeandunderstandingtheroleofthesituationinaffectinghowyoumakedecisions.
IllustratingtheInteractionalFramework:WomeninLeadershipRoles
Itisclearthatwomenaretakingonleadershiprolesingreaternumbersthaneverbefore.
Yetthepercentageofwomeninleadershippositionshasstayedrelativelystable.
Areviewofthe2019S&P500listshowsonly6percentofCEOswerewomen.
Onestudyreportedthatwhileahigherpercentageofwomenexecutivesreceiveon-the-jobmentoringthanmen,italsofoundthatmentorsofwomenexecutiveshadlessorganizationalinfluenceandcloutthandidmentorsofmalecounterparts.
Anotherstudyrevealedthatwomen’strustineachothertendstodecreasewhenworksituationsbecomemoreprofessionallyrisky,whichcouldresultinaself-imposedpromotiondisadvantage.
Yetanotherstudyofmaleandfemaleexecutivesdiscoveredthata“manager”wasdefinedbyattributesthoughtofasmasculine.
Itdoesnotappearthesituationhaschangedmuchoverthepasttwodecades.
In1990,managementstudentsintheU.S.,Germany,andGreatBritainperceivedsuccessfulmiddlemanagersintermsofcharacteristicscommonlyascribedtomenratherthantowomen.
A2011meta-analysisofstudiesofgenderstereotypingfoundatendencyforleadershiptobeviewedasculturallymasculine.
A2016reviewofresearchnotesthepersistenttendencyofgenderstereotypesthatwomenareseenasmorecommunal(kindandnurturing)butlessagentic(ambitiousanddominant)thanmen.
Oneareawhereviewsdoseemtohavechangedovertimeinvolveswomen’sperceptionsoftheirownroles.
Towomen,beingawomanandbeingamanagerarenotcontradictory.
Throughtheimpactofstereotypethreat,theperson’sawarenessofbeingjudgedbystereotypescannonethelesshaveadeleteriousimpactonperformance.
SeeHighlight1.6.
Inonestudy,researchersdocumentedthelivesandcareersof78ofthehighest-levelwomenincorporateAmerica.
Qualitativeresultsshowedthatwomenhadthesamefearsastheirmalecounterparts:theywantedthebestforthemselvesandfortheirfamilies,andtheywantedtheircompaniestosucceed–allstillhadthedrivetosucceed.
Statistically,therewasnodifferencebetweenmen’sandwomen’sleadershipstyles–theywereequallyanalytical,peopleoriented,forceful,goaloriented,empathic,andskilledatlistening.
But,womenhadsignificantlylowerwell-beingscores.
Thismaybetiedtoinadequatesupportsystemstiedtotherealitythatmanywomenremainchiefcaregiversfortheirfamilies.
Theremaybeadditionalpressuresfrombeingvisibleasprooftheorganizationhaswomenatthetop.
Theircommitmenttotheorganizationsweremoreguardedthanthatoftheirmalecounterparts.
Womenweremuchmorelikelytobewillingtotakecareerrisksassociatedwithgoingtoneworunfamiliarareasofthecompanywherewomenhadnotbeenbefore.
Avariantoftheglassceiling–theglasscliff–referstoafindingthatfemalecandidatesforanexecutivepositionaremorelikelytobehiredthanequallyqualifiedmalecandidateswhenanorganization’sperformanceisdeclining.
Researchonwomenleadersfrommedium-sized,nontraditionalorganizationshasshownthatsuccessfulleadersdon’tallcomefromthesamemold.
Suchwomenleadersencouragedparticipationandsharedpowerandinformation,butwentfarbeyondparticipativemanagementtointeractiveleadership.
Thisapproachisbasedonenhancingothers’self-worthandbelievingthebestperformanceresultswhenpeopleareexcitedabouttheirworkandfeelgoodaboutthemselves.
Someclaimthereisa“femaleadvantage”inleadershipstemmingfromtheirmorecollaborativestyle,butresearchdoesnotsupportthisbroadgeneralization.
Oneresearchercalledfororganizationstoexpandtheirdefinitionsofeffectiveleadership–tocreateawiderbandofacceptablebehavior
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