36-继续教育学院

继续教育学院School

of

Continuing

Education,

Jilin

University大学英语（二）授课教师：张绪忠New

Practical

English—Comprehensive,

Book

2Network

Education

CollegeJilin

UniversityUnit

4

Making

a

reservationFocal

pointsLearn

terms

used

in

hotelLearn

to

book

a

hotel

roomCheck

in

and

out

at

a

hotelFill

in

reservation

formLearn

different

kinds

of

hotel

in

theworldText

study:

Sample

of

hotel

serviceGrammatical

point:

relative

clausesUnit

4

Making

areservationIf

you

make

a

reservation,

you

arrange

forsomething

such

as

a

table

in

a

restaurant

or

aroom

in

a

hotel

to

be

kept

for

you.Main

pointsLearn

terms

used

in

hotelLearn

to

book

a

hotel

roomCheck

in

and

out

at

a

hotelFill

in

reservation

formLearn

different

kinds

of

hotel

in

the

worldText

study:

Sample

of

hotel

serviceGrammatical

point:

relative

clauses1.Termsusedinahotel(知识点1:宾馆术语) ----hotel旅店,酒店motel汽车旅馆airtel机场旅店hostel招待所inn小旅店,客栈lodge小旅店 ----singleroom单人间twinroom/twin-beddedroom放两张床的房间doubleroom双人房间suite套房familysuitewiththreebedrooms三卧室家庭套房presidentsuite总统套房minisuite小型套房executivesuite经理套房 ----lounge休息处cocktaillounge酒吧间 lobby大厅entrancehall 门厅meetingroom会议室 fitnesscenter 健身中心 multi-purposerooms多功能房间----singlebed单人床 doublebed双人床twinbed对床,（成对的）单人床kingsizebed 大号床 crib 儿童床-----receptionist/deskclerk接待员switchboardoperator 电话接线员roomservicewaiter客房服务员 maid 清扫房间的女服务员bell-man/bell-boy侍应生,行李员doorman门厅接应员2.Expressionsusedinbookingahotelroom(知识点2:预订宾馆用Que语stio)ns:What

kinds

of

room

do

you

want/like?How

long

do

you

intend

/want

to

stay

here?May

I

book

a

sing

room

in

your

hotel?Could

we

book

two

double

rooms

for

this

weekend?May

I

reserve

a

suite

on

the

third

floor

till

Friday?Are

there

any

rooms

available

tonight?What

is

the

price

of

the

single

room?How

would

you

like

to

pay,

in

cash

or

by

credit

card?Responses:I

would

like

a

single

room

with

bath

(a

balcony,

a

good

view

etc.).I

would

like

to

stay

here

for

two

nights.We

have

a

single

room

with

bath

/a

good

view

available.You

may

pay

by

check

or

in

cash/by

credit

card.Fifty

dollars

a

night,

including

breakfast.You

may

check

out

before

12:00

p.m..Other

expressionsI

would

like

to

book

a

double

room

for

my

familyFor

which

dates?Let

me

check

if

we

have

a

room

available

then.Shall

I

send

you

a

deposit?I

have

a

reservation

with

you.May

I

have

a

look

at

your

passport?Would

you

please

fill

in

the

registration

form?What’s

the

rate

for

one

person

per

night?The

bell-man

will

show

you

the

way.Sample

of

making

a

reservationA:Goodevening.HotelRoyal.HowmayIhelpyou? B:Doyouhaveadoubleroomavailablefromthe1sttothe3rdofJuly? A:Onemoment,please.Yes,wehaveadoubleroomavailableforthosedates.B:Isthatonasmokingornon-smokingfloor?A:Wehavebothavailable.Doyouhaveapreference?B:Smoking,please. A:Okay,notaproblem.Canyougivemeyouremailaddress,please?B:It’struecolors@. A:Great.I’llemailyouaconfirmationimmediately.Welookforwardtoyourarrival.3.1Checkinatahotel(知识点3:入住和离开宾馆) Guest:Hello.Wehaveareservationfortonight.Receptionist:CanIhaveyourname,please?Guest:MariaandLuigiRossi.Receptionist:Right,MariaandLuigiRossi.I’msorry,butIcan’tfindit.Whendidyoubooktheroom?Guest:Ibookedit2weeksagoviaInternet.Receptionist:Letmecheckitagain….Yes,Ifoundit.Adoubleroomfor3nights.Guest:Yes,that’sright.Thepriceincludesbreakfastaswell,doesn’tit?Receptionist:Ofcourse.Therestaurantisopenfrom7amto10amforbreakfast.Andhereisyourkey,room147.Guest:Isitonthefirstfloor?Receptionist:Yes.Theelevatorisoverthere,nexttotheentrance.Guest:Thankyou.Receptionist:Ineedyourdocuments.Guest:Arethepassportsallright?Receptionist:Certainly.Guest:…andwe’dlikeawake-upcalltomorrowmorningat7.15.3.2CheckoutatahotelReceptionist:Goodmorning,Sir!MrGoodmann:Goodmorning!Receptionist:MayIhelpyou?MrGoodmann:Yes.I’dliketocheckout.Receptionist:Certainly.CanIhaveyournameandroomnumber,please?MrGoodmann:MynameisPeterGoodman,andmyroomnumberis404.Hereisthekey.Receptionist:Didyouhaveanythingfromtheminibar?MrGoodmann:Justamineralwater.Receptionist:Hereisyourbill.Wouldyouliketocheckit?MrGoodmann:Yes.What’sthe9poundsfor?Receptionist:That’sforthephonecallsyoumadefromtheroom.MrGoodmann:CanIpaybytraveller’scheques?Receptionist:Ofcourse.CanIhaveyourpassport,please?MrGoodmann:Hereitis.Receptionist:Couldyousignthechequesforme?MrGoodmann:Sure.Receptionist:Hereisyourreceipt.MrMann:Thankyou.Goodbye.Receptionist:Goodbye.4.HotelReservationForm(知识点4:宾馆订房表)RiversideHotel江湾大酒店 TheRiversideHotelwelcomesgueststo313luxuryroomsandsuites,whichbringsunmatchedriverviewsofPearlRiver.Whethervisitingforbusinessorpleasure,attheRiversideHotelguestsarealwayswheretheywanttobe. OverlookingthemagnificentPearlRiver,RiversideHotelisaninternationalstandardcity-resortofferingarelaxingbreakfromthedailyhustleandbustle.Thehotel,inalushsetting,providesbusinessandleisuretravelerswithexcellentvalue-for-moneyaccommodations,fullyequippedconferenceandbanquetfacilities,aselectionofdiningvenues,aswellasfinerecreationalfacilities.Easyofaccessto: Guangzhou"srailwaystation(15min)NewBaiyunairport(40min) PazhouExhibitionHall(15-20min)5.Differentkindsofhotel（知识点宾馆种类）Hotelsareagreatoptionwhentravelingnationallyorinternationally.WhetheryouaregearingupforaroadtripacrosstheU.S.orafamilyvacationtoEurope,thereareanumberoflodgingoptionsofwhichyoucantakeadvantage.Whileeachoptionisdifferent,allofferanumberofgreatamenitiesandservicesforfamiliesandpersonsonthego.Transient

Hotels（临时性宾馆） Ahotelisclassifiedastransientwhenatleast75percentofguestsarenotpermanentresidents.Locatedlargelyinmajorcities,statesandcountriesaroundtheworld,transienthotelsallowguestsanopportunitytotraveltonewstatesorforeigncountrieswithouttheburdenofleasingapropertyorapartment.Mosttransienthotelsofferguestsdailyandweeklyratesaswellasamenities（便利设施）likespa,fitnesscenters,Internetaccessandnewspaperservices.Astapleforthetravelingpublic,transienthotelsprovidecommercialservicesthatmakestatewideandinternationaltraveleasierandmoreconvenient.U.S.travelersplanningavacationorbusinesstriptoalargeinternationalcitylikeParis(France),Florence(ItalyorLondon(England)canchoosefromavarietyofservicepackagesandlodgingtypesbasedonindividualneeds.MarriottisanexampleofatransienthotelthatcanbefoundintheU.S.andaroundtheworld(includingFrance,ItalyandtheUnitedKingdom).Residential

Hotels（公寓性宾馆 Ahotelisclassifiedasresidentialwhenitofferslong-termresidentialoptionslikeapartmentsandotherservicestoguestsinsearchofpermanentresidence.Chieflycharacterizedbyitssuitabilitytopermanentresidents,aresidentialhotelprovidesreducedratesorpackagedealsforlong-termlodging. Residentialhotelsoffergeneralamenitieslikebar,newspaperservice,nonsmokingrooms,safetydepositbox,soundproofedrooms,heatingandstorage.Manyresidentialhotelsoperateaslargeapartmentbuildingsthatofferlarge-capacityrooms,maidservice,adiningroomandin-roommealservice.YoucanfindresidentialhotelsallovertheU.S.includingbeachesandseashores,scenicandhistoricareas,skiparksandparksaswellasurbanandmetropolitancities.Forexample,CasaPlayaisaresidentialhotel.Resort

Hotels（度假性宾馆） Sometimesclassifiedasluxuryhotels,resorthotelsoffertravelersandvacationersinsearchofluxuryawiderrangeoflodgingandmealoptions.Whilesomeresorthotelsoperateonaseasonalbasis,manyoperatecontinuouslythroughouttheyear.Cateringtofamilies,singlesandnewlywedsonvacation,resortsofferthemedlodgingandotherattractions.Fromspastolargeoutdoorandindoorswimmingoptions,resortsareestablishedtoprovidecontainedattractions,whereguestsdon"tnecessarilyhavetoleavetheresortforentertainment.Forexample,aresortmightofferdancelessonsorcomedyshowsinadditiontoregularamenitieslikeroomservice,Internetaccessandin-roommealservice.ButtheyalsocomplementtheactivitiesofnearbytouristattractionsandsitesTheRitz-CarltonOrlando,GrandeLakesisanexampleofaresorthotel.6.Sampleofhotelservice(知识点6宾馆服务——以ClimerLodge为例)Climer

LodgeMiami

UniversityOxford,

Ohio

45056迈阿密大学克莱姆宾馆住宿指南 WelcometoClimerLodge.WearefortunatetohavethisbeautifulfacilitytoaccommodateveryspecialguestsofMiamiUniversity. Inoureffortstoserveyou,weaskthatyounotethefollowing: 欢迎您入住克莱姆宾馆，我们荣幸地向迈阿密大学尊贵的客人提供优美的住宿条件。在我们向您提供服务期间，我们提醒您注意以下事项:The

resident

manager

lives

in

Room

129,

near

thelobby

entrance,

and

may bereachedbydialing9-5226.Pleasecontactthemanagerifyouhaveanyquestionsorneedsafter5:00p.m.onweekdaysandthroughoutweekendstays.■ 客房部经理住在大厅入口旁的129室,您可以拨打9-5226与他联系。平时每天下午5:00以后,以及周末期间,您若有问题和要求,请与客房部经理联系。 3.OnthelowerlevelofClimeryouwillfindanicemachine,acannedbeveragemachine,aloungeareaandkitchenettewherecoffeeandteaandalightcontinentalbreakfastareprovided.■ 在旅馆底层有冰箱,灌装饮料机,休息区和小厨房,那里提供咖啡,茶和欧洲大陆淡清早餐。■4.LoungeHours:6:00a.m.to11:00p.m.daily。Itisanon-smokingatmosphere休息区开放时间:每天早晨6:00至晚上11:00点。这里为无烟区。■RecreationCenterHours: 9:00a.m.to10:00p.m.,SundaythroughThursday.9:00a.m.to11:00p.m.onFridayandSaturday. 娱乐中心开放时间:周日至周四上午9:00至晚上10:00；周五，周六上午9:00至晚上11:00。 5.Nolifeguardisonduty.Parentsarerequiredtobepresentatalltimeswhenchildrenareinthepool.Nochildrenareallowedinthesauna.Glasses,extrablankets,andpillowsareontheshelfabovethegarmentrack.Check-outtimeis10:00a.m.Upondeparture,pleaseleavethekeyinyourroom. 无救生员值班。孩子在池中戏水时需家长全程陪同在场。桑拿浴房禁止儿童入内。在衣架上面的架子上有杯子、备用毛巾和枕头。结账时间为上午10:00,离开时请把钥匙留在房间内。 6.PhoneInstructions:On-campuscalls:Dialonlythelast5numbers.Noneedtodialthe52prefix.Localtelephonecalls:Dial88,thenthe7-digitoff-campusnumber.AT&Toperator-assistedcalls(collect,callingcard,etc.)dial80,theareacode(foralllongdistancecalls),thenthetelephonenumber. 使用电话须知:校内电话:只需拨打后五位号码，无需拨打前面的两位号码52当地电话:先拨打88，再拨打7位校外电话号码。需要由AT&T公司转接的电话（包括对方付费电话和磁卡电话等）——先拨80再拨区号（拨打长途电话时的区号），然后拨电话号码。 Atthetone,youmayenteryourcallingnumberorwaitonthelineforan AT&Toperator.Ifyouneedtodial800togetintoyourcallingcardcarrier,dial81followedbythe800numberonyourcard.Toplacean800number:Dial81+800+Number.Toplaceaninternationalcall:Dial8+011+CountryCode+CityCode+Number.EMERGENCYPHONENUMBER:PUBLICSAFETY—911(Police,Fire,Medical) 听到可拨号长音后你也可以输入电话号码或等待接线员转接。拨打800进入你的电话卡服务系统。先拨81，再拨卡上的800卡号。拨打800号免费电话:拨81-800电话号码。拨打国际长途:拨8-011-国家代码—城市代码-电话号码.呼救电话:拨打公共安全电话:911（匪警、火警、急救） Becauseweareunabletoprovidehousekeepingservicesonweekends,weekendguestswillbeprovidedwithextratowelstomakeyourstaymorecomfortable.Weapologizeforanyinconveniencecausedbythelackofhousekeepingservices.Anironandironingboardisavailableuponrequest.Pleasedial9+1279duringbusinesshoursor9+5226intheeveningsandatweekends.■ 由于周末我们不能提供清扫房间服务,为了保证度周末的客人起居舒适,我们为您提供了备用毛巾。对于没有清洁服务给您带来的不便我们深表歉意。如果您需要,我们还可以向您提供熨斗和熨衣板。如有事,请与我们联系,办公时间拨打9-1279,晚间或周末拨打9-5226 Ifyouhaveanyadditionalneeds,pleasecontacttheResidentManager(extension9+5226).Wehopeyouwillenjoyyourstayhereandfindyourroomcomfortableandpleasant.Thankyouforvisitingwithus.Maywehaveyourcommentsandsuggestions?Ifthereisanythingyouwouldliketomention,pleasejotitdownonthebackofthisformandleaveitwithyourkey.Wewelcomeyourfeedback. 如果您有任何其它要求，请与客房部经理联系（分机号：9-5226）.我们希望您在此居住期间感到舒适和愉快，多谢您的光临。能恳请您对我们的工作提出意见和建议吗？如有意见和建议，请写在这张表格的背面，并将表格与钥匙一同留下。我们欢迎您提出宝贵意见。7.Relativeclause(知识点7:关系从句) Arelativeclauseisakindofsubordinateclause,oneofwhoseargumentssharesareferentwithamainclauseelementonwhichthesubordinateclauseisgrammaticallydependent.Typically,arelativeclausemodifiesanounornounphrase,andusessomegrammaticaldevicetoindicatethatoneoftheargumentswithintherelativeclausehasthesamereferentasthatnounornounphrase.Forexample,inthesentenceImetamanwhowasn"tthere,thesubordinateclausewhowasn"tthereisarelativeclause,sinceitmodifiesthenounman,andusesthepronounwhotoindicatethatthesame"man"isreferredtowithinthesubordinateclause(inthiscase,asitssubject).引导定语从句的关系词■关系代词who,whom（代人）；which（代物）；that,whose,as（代人或物）。它们的数和人称要和先行词一致，格取决于它们在句中充当的成分，如:Amachineisakindofdevicewhich(that)helpstodowork.Thosewhowantticketsshouldgototheoffice.Thetechnicianwhomwemetyesterdayhadworkedoutanewautomaticdevice.先行词前有限定词all,any,every,(a)few,no,only,some,very或序数词或形容词最高级等修饰时，或先行词是指物的不定代词all,little,few,much,none或-thing构成的复合不定代词时，一般只用关系代词that,如:Anyboythatwantstosucceedmustworkhard.Thereisnotmuchthatcanbedone.I"vemadeupmymind,andnothing(that)yousaywillchangeit. 先行词是指示代词such或same时，只用as,先行词被指示形容词such或same修饰时，通常用as,如:ThisbookisnotsuchasIexpected.Shesaidthesameasshesaidbefore.I"veneverseensuchdogsasyoudescribe.I"llwearthesamedressasIdidlasttime. 关系副词有:when,where,why,它们都在从句中作状语，其先行词总是表示时间、地点或理由的名词，如: Thedayswhentheyhadtoimportgrainfromabroadhavenowpassed. Airmovesfromplaceswherethepressureishighertoplaceswherethepressureislower.Herefusedtotellthereasonwhyhedidit.

限制性和非限制性定语从句(Restrictive

and

Non-restrictive

Clause)■限制性定语从句是主句中的先行词不可缺少的一部分，如果省去，主句的意义就不完整或不明确，因此，它与主句关系十分密切，不用逗号与主句分开，非限定性定语从句只是对主句中的先行词作附加说明，如果省去，主句仍能表达明确、完整的概念，因此，它与主句间有一逗号分开，如:Don"tyouknowthepeoplewholivenextdoor? Theproblem,whichiscomplicated,hasbeensolved. That不用于引导非限制性定语从句；先行词是主句或主句的一部分时,用which或as引导非限制性定语从句，如从句放在主句之前则用as而不用which,如:Hechangedhismind,whichmademeveryangry.Hewasaforeigner,as/whichIknewfromhisaccent.Aswasexpected,heperformedthetaskwithsuccess.

关于“Noun/Pronoun+Preposition+

Which/Whom/Whose”结构

The

resistance

of

a

conductor

depends

onthe

kind

of

substance

of

which

it

is

made.

Isn"t

she

the

girl

with

whom

you

visi