邮电版新剑桥商务英语(初级)Unit-3

Unit3JobsTeachingObjectivesThisunitaimstostrengthenstudents’abilitiesin:TalkingaboutcompanyorganizationDraftinganadvertisementforavacancyTalkingaboutjobsandtheirresponsibilities,andAskingtospeaktosomeoneandleavingamessage.Grammarpoints:PresentsimplePresentprogressiveThedifficultandimportantpointsDescribejobtitles,companystructuresandjobresponsibility;Draftingjobads;Makeandanswertelephone;Leaveandtaketelephonemessage.TimeallocationLesson12periodsLesson22periodsLesson32periodsHomework1Memorizethenamesofjobtitlesanddepartments;2ReadmoreChineseorEnglishjobadsandlearntodraftone;3PracticingmakingandanswerphonecallsUnitcontent3.1Companystructure3.2Describingresponsibility3.3LeavingamessageCompanystructure3.1Words&Expressionsfinance 财务，金融humanresources 人力资源sales/marketing 销售/营销ChiefExecutiveOfficer(CEO)首席执行官accountclerk 会计人员creditcontroller 信贷控制员（检查顾客及时付款体系的人员）maintenanceofficer 维护部人员qualitycontroller 质量管理人员purchasingofficer采购部人员payclerk 出纳员salesrepresentative 销售代表recruitmentofficer 招聘官exportclerk 出口部职员technician 技师、技术员plantManager 工厂/车间经理chiefaccountant 首席会计师personnelmanager 人事经理A.DiscussionBrainstorming:thinkofsomenamesofdepartmentandjobtitles,writingthemdown.Whatdoyouknowaboutthem?Putthedepartmentsandjobtitlesinthecorrectbox

3.1ACompanystructureChiefExecutiveOfficerPlantmanager

chiefaccountant

salesmanager

personnelmanager

ProductionFinanceSales/marketingHumanresourcesTechnicianMaintenanceQualitycontrollerAccountsclerkCreditcontrollerPurchasingOfficer

SalesrepresentativeExportclerkAfter-salesclerkRecruitmentofficerTrainingofficerPayclerkExpressionsusedtodescribecompanystructuresTheheadofbeheadedbyberesponsibletoreporttobeinchargeofbeunderBeaccountabletoberesponsibleforBedividedintofallintoConsistofbemadeupofC.Reading&discussion1.Whatdoyouexpecttofindinajobad.?2.Readthejobadvertisements.Whatdoyoufindintheads.?3.Discussthejobadsyou’vecollectedandbroughttotheclass3.1DYouneedanassistant.Makenotesaboutthejobanddraftanad.

YourcompanyAdvertisingagencySkillsandqualificationsKeyboardskillsPleasanttelephonemannerAbilitytodealwithclientsWorkingconditionsAttractivesalaryPleasantworkenvironmentAssignmentCollectsomeadsfordifferentjobsfromthenewspaperandcomparetheirrequirements.

TeacherletthemreadsomeoftheadsGeneralizationStructureofajobad1slogan(headlines)2briefintroductiontothecompany3joborposition(responsibilities)4requirement5workingconditions6contactmeansThequalificationsorrequirementsusuallyincludes:1personalqualities（个人素质）2secretarialskillsandpublicrelationskills（秘书公关能力）3languageproficiency（语言能力）4computerliteracy（电脑知识）5occupationalexperience（工作经验）6others（其它）Moreexpressions1personalqualitiesThecandidatesshouldbeabright,highlymotivated,well-organizedindividual.应征者反应快，上进心强，办事有条理Mature,dynamicandhonest.需思想成熟，精明能干，为人诚实Abletoworkunderhighpressureandtimelimitation.能在较高的压力下及有限的时间内工作Excellentpresentationandcommunicationskills具备很好的表达及沟通能力Abilitytodealwithpersonnelatalllevelseffectively.善于与各种人打交道。2secretarialskillsandpublicrelationskillsPleasanttelephonemannerandexcellentEnglishcomprehensionrequired.须有良好的电话礼仪，英文理解能力佳。Begoodattyping,shorthandandadministrativework.擅长打字，速记及行政工作3languageproficiencyGoodcommandofbothwrittenandspokenEnglish.精通英文说和写。FluentinEnglishisamust.英文流利为必备条件。Excellentwrittenandoralcommunicationskills.须具备优良之口语与书面沟通能力。4computerliteracyHighproficiencyincomputeroperation.精通电脑之操作。Highproficiencyincomputernetworkingandofficesoftware.熟悉电脑网络与办公软件。5occupationalexperience1-2yearsrelevantmarketingexperienceinadvertisingorpromotion.有1-2年在广告或宣传方面之相关工作经验。Minimum3yearsexperienceinstaffmanagement.具至少三年之员工管理经验。6OthersNotmorethan28yearsold.Under30yearsold.Willingtotravel.Knowledgeinlocalstandards.熟悉本地标准。Languagesfeaturesofjobads:Besimpleandclear.1Usingellipticalsentences（省略句）Eg:UniversitydegreeFluentinEnglish2UsingphrasesEg:20to30yearsoldTounderstandthelocaldialects.3UsingabbreviationsEg:IBM=InternationalBusinessMachinesCorporation)PR/Co./add3.2DescribingresponsibilitiesWords&Expressionstoinvoicesb.for

sth.给（某人）开（某物的）发票inchargeof/takechargeof主管、掌管enquiryn.询问enquire(about/after/for)v.rawmaterial原料A.DiscussionGuesswhichdepartmentsthepeopleworkin,givereasons.B.

ListeningListentotheinterviewsandcompletethechart.assistantn.助手；adj.辅助的，助理的accounts n.会计；帐目qualificationn.资格venuen.会议地点、集合地点spareadj.多余的，备用的breakdownv.出故障，中止，垮掉launchvt.发动，发起；发射；投放市场presentationn.介绍，陈述；展示spareparts零件，配件components零部件hotline热线salesforce销售队伍remindern.（告知该做某事的）通知单，提示信atradefair贸易展销会bureaucracy 官僚，官僚作风C.Languagefocus1.Presentsimple&Presentprogressive

Comp:

IsendoutinvoicestocustomersI’msendingreminderstoslowpayersHowdotheydiffer?2.MakesomesentencesaboutthepeopleandtheirresponsibilitiesinB.

D.SpeakingThinkofonepersonthatyouarefamiliarwith(yourfriend,parents,relativesetc),makealistofhis/herjobresponsibilities.Thenmakenotesonwhathe/sheisdoingatthemoment.Thenexchangeinformationwithyourpartners.TalkaboutresponsibilitiesWhichdepartment…?1buyssupplies2sellsproductstothecustomers3planshowtosellnewproducts4organizestrainingcourse5recruitsnewemployees6sendstheproductstothecustomers7packstheproducts8manufacturestheproducts9checksquality10sendsinvoicestothecustomers11takescareofmachine12paysthestaff13isresponsibleforafter-salescare14dealswithtaxation,investmentand…15runsadvertisingcampaigns16organizeproductconferences&andinternationalmeetings17filesdocumentsandcontracts18arrangesroutineofficework19developnewproductsPartBthesixspeakers’responsibilities1)Frank---I’mresponsibleforinvoicingourcustomers.2)Suzanne---I’minchargeoftraining,erthatbothfornewemployeessuchasschoolleaversandforemployeeswhohavealreadybeenhereawhile.Ifindtrainers,organizevenues,thingslikethat.3)Peter---Wedealwithcustomerproblems,erprovidecustomerswithspareparts,repairmachinesthatbreakdown,thatkindofthing.4)Uschi---Ianswercustomers’questionsaboutourproducts.Ialsotravelalot.Igiveproductpresentationstoourcustomers.5)Rolando---I’mresponsibleforbuyingeverythingthecompanyneeds-fromball–pointpensthroughtherawmaterialsandcomponentsweneedtomakeourproducts.6)Elke---I’minchargeofsoftwaredevelopmentandmaintenance.Ialsorunahotlineforouremployeesiftheyhaveproblemswiththeircomputersorprograms3.3LeavingamessageA.ListeningWhichdepartmentsdoyouthinkthepersonsworkin?Listentothephonecallsandcorrectthemistakes.messageleave/takeamessage留个口信putsb.throughto 为某人接通电话holdtheline 不挂断电话hangon(hangup挂断电话)theline’sengaged 电话线忙atthelatest 最迟，最晚figure数字order n.定货，订购，定单placeanorderforsth.v.订购，定制e.g.Iwouldliketoplaceanorderfortencopiesofthisbook.

Thesebookscanbeordereddirectfromthemanufacturer.workshop 车间，工厂

colleague 同事B.

Listening&WritingWriteamessageafterlisteningtotheotherphonecallC.ExpressionsusedonthephoneAskingtospeaktosomeone*I’dliketospeaktoStephanie*CouldyouputmethroughtoRolando?Sayingsomeoneisnotavailable*I’mafraidshe’sinameetingshe’sonholidaystheline’sengagedthere’snoreplyAskingtoleaveamessage?*CouldIleaveamessage?*Couldyoutakeamessage?-Introducingoneself＊ThisisHughPaynefromHeadOfficespeaking.-Askingwhoisspeaking＊WhomamIspeakingwith?＊WhomamItalkingto?＊

Andyouare?Suggestingsolutionswhensomeoneisnotavailable＊MayItakemessage?＊

Wouldyouliketoleavemessage?＊

I’llgethimtocallyouback.＊MayItakeamessageorwouldyouliketocallbacklater?＊MayIhavehimreturnyourcall?Translationexercises1)我想找销售经理王先生。2）请接分机402（公关部）。3）恐怕他现在不能来接电话，要我让他给您回电话吗？4）请把他的电话接到我的办公室来。5）对不起，您拨错电话了。6）对不起，电话一占线。7）你愿意留个口信吗？1)CanI/MayI/CouldIspeakto/withtheSalesManager,Mr.Wang./I’dliketospeakto…Mr.Wang.2)Pleaseputmethroughtoextension402/PRDepartment.3)I’mafraidhecan’tcometothephone.Wouldyoulikemetohavehimreturnyourcall/calyouback?4)Pleaseputhimthroughtomyoffice.5)I’mafraidyou’vedialedthewrongnumber.6)I’msorry.Thelineisbusy/engagedallthetime.7)wouldyouliketol