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贸易代理商务英语写作与口语考核试卷考生姓名:__________答题日期:__________得分:__________判卷人:__________

一、单项选择题(本题共20小题,每小题1分,共20分,在每小题给出的四个选项中,只有一项是符合题目要求的)

1.Whendraftingacontractforatradeagency,whichofthefollowingphrasesismostappropriatefortheopeningsentence?

A)Wearepleasedtoinformyouthat...

B)Weareinreceiptofyourproposaldated...

C)Inconsiderationofthemutualbenefits...

D)Wearewritingtoexpressourinterestin...

2.Whichwordiscommonlyusedtorefertothepersonorcompanythathasbeengrantedtheauthoritytoactonbehalfofamanufacturerinatradedeal?

A)Broker

B)Distributor

C)Affiliate

D)Agent

3.Whennegotiatingacommissionrate,whichphraseisthemostpolitewaytomakeanoffer?

A)Wearewillingtoofferyouaflatrateof5%.

B)Weexpectacommissionofnolessthan8%.

C)Weproposeaslidingscalecommissionstartingat3%.

D)Youwillgetthestandard10%asagreedupon.

4.Inabusinessemail,whichofthefollowingsalutationsisleastformal?

A)DearMr.Smith,

B)ToWhomItMayConcern,

C)HelloTeam,

D)尊敬的史密斯先生,

5.Thecorrectwaytowriteanamountofmoneyinaninternationaltradeemailis:

A)$500,000.00USD

B)USD500,000.00

C)FiveHundredThousandUSD

D)500KUSD

6.Whichphraseiscommonlyusedtorequestfurtherinformationaboutaproduct?

A)Wedemandmoredetailsregardingthespecifications.

B)Couldyoupleaseprovideadditionalinformationabout...

C)Werequireanexhaustivedescriptionof...

D)Sendallthedetailsimmediately.

7.Whenconfirminganorder,whichofthefollowingsentencesismostappropriate?

A)Weconfirmthereceiptofyourorderandwillprocessitassoonaspossible.

B)Yourorderhasbeenprocessedandwillbeshippedpromptly.

C)Weareintheprocessofacknowledgingyourorder.

D)Youwillreceiveyourgoodswhenwefeelitisappropriate.

8.Whatisthecorrectwaytoexpressanintentiontofollowuponatradelead?

A)IwillcallyoubackwhenIhavetime.

B)I'llgetbacktoyouassoonasIlookintothematter.

C)Wemightcontactyouagainifnecessary.

D)Youcanexpectacallfrommewhenever.

9.Whichofthefollowingsentencescorrectlyusesthefuturetensetodiscussaplannedshipment?

A)Weareshippingthegoodsnextweek.

B)Thegoodswillbeshippedbytheendofthisweek.

C)Weshipthegoodsinthefollowingweek.

D)Theshipmentwillhavebeensentbythen.

10.Whenaddressingalettertoatradeagent,thecorrectformatfortheaddresslineis:

A)TradeAgent,CompanyName,Address

B)CompanyName,Attn:TradeAgent,Address

C)Address,TradeAgent,CompanyName

D)CompanyName,Address,TradeAgent

11.Inabusinessconversation,whichquestionisthemostappropriatewaytoaskaboutsomeone'srequirements?

A)Whatdoyouguysneed?

B)Canyoutellmeyourspecificrequirements?

C)Areyousureyouknowwhatyouwant?

D)Whatexactlyareyoulookingfor?

12.Whendescribingaproduct,whichofthefollowingisthemostpersuasive?

A)Ourproductisthecheapestonthemarket.

B)Thisproductisthebestyoucanfindanywhere.

C)Ourproductoffersauniquesetoffeaturesandcompetitivepricing.

D)Youwon'tfindabetterproductatthispricepoint.

13.Whichofthesestatementscorrectlyusesthepassivevoice?

A)Youwillreceivethepaymentnextweek.

B)Thepaymentwillbesenttoyounextweek.

C)Wesendthepaymentnextweek.

D)Thefundsarebeingpaidnextweek.

14.Whenexpressingawillingnesstonegotiate,whichphraseismostappropriate?

A)Weareopentoyoursuggestions.

B)Let'sdiscussthetermsfurther.

C)Wecan'tchangetheprice,butwecantalkaboutotherterms.

D)Negotiationisoffthetable.

15.Ifatradeagentislateinprovidingareport,whichofthefollowingrequestsismostprofessional?

A)Whyhaven'tyousentthereportyet?

B)Thereportwasdueyesterday.Pleasesenditimmediately.

C)Ihaven'treceivedthereport.Couldyoupleaseupdatemeonitsstatus?

D)Yourlatereportiscausingusdelays.Senditnow.

16.Inatradenegotiation,whichofthefollowingisthemostdiplomaticwaytorefuseanoffer?

A)Yourofferisunacceptable.

B)We'resorry,butwecan'tagreetothoseterms.

C)Thatofferisnotevenclosetowhatwehadinmind.

D)You'llhavetodomuchbetterthanthat.

17.Whichofthefollowingphrasesiscommonlyusedtocloseabusinessletter?

A)Sincerely,

B)Bestregards,

C)Warmestwishes,

D)Takecare,

18.Whenwritingabusinessemail,whichofthefollowingisNOTappropriateforthesubjectline?

A)"Re:QuotationforWidgetSupply"

B)"TradeInquiry:WidgetSupply"

C)"URGENT:WidgetSupplyNeededASAP"

D)"Hi,justwantedtocheckinaboutwidgets"

19.Whichofthefollowingisthecorrectwaytoformataphonenumberinabusinessemail?

A)(123)456-7890

B)+1234567890

C)123-456-7890

D)123.456.7890

20.Wheninvitingapotentialclienttoaninternationaltradeshow,whichofthefollowingsentencesismostappropriate?

A)Wewouldliketoinviteyoutojoinusatthetradeshow.

B)You'reinvitedtocomeseeusatthetradeshow.

C)We'reexpectingyoutoattendourboothatthetradeshow.

D)Itwouldbeourpleasureifyoucouldvisitusatthetradeshow.

二、多选题(本题共20小题,每小题1.5分,共30分,在每小题给出的四个选项中,至少有一项是符合题目要求的)

1.Whichofthefollowingarecommonlyincludedinatradeagencyagreement?()

A)Commissionstructure

B)Exclusiverightsclause

C)Terminationclause

D)Productspecifications

E)Paymentterms

2.Whennegotiatingtradeterms,whichfactorsshouldbeconsidered?()

A)Price

B)Paymentmethods

C)Transportationlogistics

D)Currencyexchangerates

E)Import/exportregulations

3.Whatarethebenefitsofusingatradeagentininternationalbusiness?()

A)Localmarketknowledge

B)Reducedoperationalcosts

C)Languageproficiency

D)Accesstodistributionnetworks

E)Assistancewithlegalprocedures

4.Whichofthefollowingareappropriatewaystoendabusinessconversation?()

A)"Ilookforwardtoourfuturecollaboration."

B)"Let'stouchbasenextweek."

C)"Thankyouforyourtimetoday."

D)"Bestofluckwithyourproject."

E)"Ihopeyouhaveagreatweekend."

5.Whenwritingabusinessemail,whichelementsshouldbeincluded?()

A)Clearsubjectline

B)Professionalgreeting

C)Concisebody

D)Calltoaction

E)Formalclosing

6.Whichofthefollowingphrasescanbeusedtoexpressinterestinaproduct?()

A)"Weareinterestedinlearningmoreaboutyourproduct."

B)"Yourproducthascaughtourattention."

C)"Weareconsideringyourproductforourmarket."

D)"Wemightbeinterestedinplacinganorder."

E)"Yourproductseemstobeagoodfitforourneeds."

7.Whatarethekeycomponentsofatradecontract?()

A)Offer

B)Acceptance

C)Consideration

D)Termsandconditions

E)Signatures

8.Whichofthefollowingarecommonobjectivesinatradenegotiation?()

A)Achievingawin-winsituation

B)Securingthebestprice

C)Establishinglong-termpartnerships

D)Gainingmarketshare

E)Minimizingrisks

9.Whatarethedifferenttypesoftradeagents?()

A)Exportagent

B)Importagent

C)Salesagent

D)Buyingagent

E)Commissionagent

10.Whendraftingabusinessproposal,whichsectionsshouldbeincluded?()

A)Executivesummary

B)Companyprofile

C)Marketanalysis

D)Productdescription

E)Financialprojections

11.Whichofthefollowingareappropriatewaystoaddressabusinessletter?()

A)"DearMr.Smith,"

B)"ToWhomItMayConcern,"

C)"DearSir/Madam,"

D)"HelloTeam,"

E)"Dear[FirstName],"

12.Whichoftheseactionscanbeconsideredasgoodbusinessetiquetteinameeting?()

A)Arrivingontime

B)Dressingprofessionally

C)Activelistening

D)Usingappropriatebodylanguage

E)Followingupwithathank-youemail

13.Whataretheadvantagesofattendingatradeshow?()

A)Networkingopportunities

B)Marketresearch

C)Productdemonstrations

D)Salesleads

E)Meetingexistingclients

14.Whichofthefollowingshouldbeavoidedinabusinessemail?()

A)Usingapersonalemailaddress

B)Typosandgrammaticalerrors

C)Overlycasuallanguage

D)Sendinglargeattachmentswithoutwarning

E)Failingtoincludeasignatureblock

15.Whenmakingasalespitch,whichofthefollowingshouldbeconsidered?()

A)Identifyingtheneedsoftheprospect

B)Highlightingtheproduct'suniquesellingpoints

C)Providingevidenceofproductquality

D)Offeringtestimonials

E)Allowingtimeforquestions

16.Whatarethepotentialchallengesofworkingwithatradeagent?()

A)Communicationbarriers

B)Culturaldifferences

C)Timezonevariations

D)Trustissues

E)Dependencyontheagent

17.Whichofthefollowingarecommonlyusedtradeterms?()

A)FOB(FreeOnBoard)

B)CIF(Cost,Insurance,andFreight)

C)EXW(ExWorks)

D)DDP(DeliveredDutyPaid)

E)L/C(LetterofCredit)

18.Whendealingwithacustomercomplaint,whichofthefollowingactionsareappropriate?()

A)Listeningtothecustomer'sconcerns

B)Apologizingfortheinconvenience

C)Offeringasolutionorcompensation

D)Blamingthecustomer

E)Documentingthecomplaint

19.Whatarethekeyelementsofaproductpresentation?()

A)Introductionoftheproduct

B)Descriptionoffeatures

C)Explanationofbenefits

D)Comparisonwithcompetitors

E)Calltoaction

20.Whichofthefollowingareusefultipsforimprovingbusinesswritingskills?()

A)Readingwidely

B)Practicingwritingregularly

C)Seekingfeedback

D)Usingclearandconciselanguage

E)Masteringpunctuationandgrammar

三、填空题(本题共10小题,每小题2分,共20分,请将正确答案填到题目空白处)

1.Whennegotiatingwithatradeagent,itisimportanttobeclearaboutthe________terms.(答案:payment)

2.The________isresponsibleforpromotingtheproductsandsecuringordersonbehalfoftheprincipal.(答案:tradeagent)

3.Inabusinessletter,the________shouldbeconciseandtothepoint.(答案:body)

4.The________ofaproductcangreatlyinfluenceacustomer'spurchasingdecision.(答案:price)

5.Whenintroducingoneselfinabusinesssetting,itispolitetosay,"Hello,mynameis________."(答案:[YourName])

6.The________isadocumentthatguaranteespaymenttotheexporter.(答案:LetterofCredit)

7.Atradeshowprovidesanopportunityforcompaniesto________theirproductstopotentialbuyers.(答案:display)

8.Good________skillsareessentialforeffectivecommunicationininternationaltrade.(答案:negotiation)

9.The________agreementoutlinestherightsandresponsibilitiesofbothpartiesinatradedeal.(答案:agency)

10.________istheprocessofexchanginggoodsorservicesformoney.(答案:Sales)

四、判断题(本题共10小题,每题1分,共10分,正确的请在答题括号中画√,错误的画×)

1.Itisacceptabletouseslangandcolloquiallanguageinabusinessemail.()

2.Atradeagentalwaysrepresentsthebuyerinatransaction.()

3.Thesubjectlineofabusinessemailshouldbeshortanddescriptive.(√)

4.Inabusinessconversation,itisimpolitetointerrupttheotherperson.(√)

5.Adistributorhastheauthoritytosellproductsonbehalfofamanufacturer.(√)

6.Thepassivevoiceshouldbeavoidedinbusinesswriting.()

7.Itisnotnecessarytofollowupafterabusinessmeeting.()

8.Acontractcanbeverbalaswellaswritten.(√)

9.Alltradeagreementsmustberegisteredwithagovernmentauthority.()

10.Goodbusinessetiquettecanenhanceacompany'sreputation.(√)

五、主观题(本题共4小题,每题5分,共20分)

1.Describetheroleandresponsibilitiesofatradeagentinthecontextofinternationalbusiness.Provideexamplesofhowatradeagentcanaddvaluetoacompany'sexportoperations.

2.Explaintheimportanceofclearandeffectivecommunicationintradenegotiations.Discusshowculturaldifferencesandlanguagebarrierscanaffectcommunicationandsuggeststrategiestoovercomethesechallenges.

3.Outlinethekeycomponentsofacomprehensivetradecontract.Discusstheimportanceofeachcomponentandhowtheycontributetotheprotectionofbothparties'interests.

4.Imagineyouareatradeagentrepresentingacompanythatspecializesineco-friendlyproducts.Writeapersuasivesalespitchtoapotentialdistributorhighlightingthebenefitsofcarryingyourcompany'sproducts.Includestrategiesforovercominganypotentialobjectionsthedistributormighthave.

标准答案

一、单项选择题

1.C

2.D

3.C

4.C

5.A

6.B

7.A

8.B

9.B

10.B

11.B

12.C

13.B

14.B

15.C

16.B

17.A

18.D

19.B

20.A

二、多选题

1.A,B,D,E

2.A,B,C,D,E

3.A,B,C,D

4.A,B,C,D

5.A,B,C,D,E

6.A,B,C,D

7.A,B,C,D,E

8.A,B,C,D,E

9.A,B,C,D,E

10.A,B,C,D,E

11.A,B,C,E

12.A,B,C,D,E

13.A,B,C,D,E

14.A,B,C,D,E

15.A,B,C,D,E

16.A,B,C,D,E

17.A,B,C,D,E

18.A,B,C,E

19.A,B,C,D,

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