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贸易代理商务英语写作与口语考核试卷考生姓名:__________答题日期:__________得分:__________判卷人:__________
一、单项选择题(本题共20小题,每小题1分,共20分,在每小题给出的四个选项中,只有一项是符合题目要求的)
1.Whendraftingacontractforatradeagency,whichofthefollowingphrasesismostappropriatefortheopeningsentence?
A)Wearepleasedtoinformyouthat...
B)Weareinreceiptofyourproposaldated...
C)Inconsiderationofthemutualbenefits...
D)Wearewritingtoexpressourinterestin...
2.Whichwordiscommonlyusedtorefertothepersonorcompanythathasbeengrantedtheauthoritytoactonbehalfofamanufacturerinatradedeal?
A)Broker
B)Distributor
C)Affiliate
D)Agent
3.Whennegotiatingacommissionrate,whichphraseisthemostpolitewaytomakeanoffer?
A)Wearewillingtoofferyouaflatrateof5%.
B)Weexpectacommissionofnolessthan8%.
C)Weproposeaslidingscalecommissionstartingat3%.
D)Youwillgetthestandard10%asagreedupon.
4.Inabusinessemail,whichofthefollowingsalutationsisleastformal?
A)DearMr.Smith,
B)ToWhomItMayConcern,
C)HelloTeam,
D)尊敬的史密斯先生,
5.Thecorrectwaytowriteanamountofmoneyinaninternationaltradeemailis:
A)$500,000.00USD
B)USD500,000.00
C)FiveHundredThousandUSD
D)500KUSD
6.Whichphraseiscommonlyusedtorequestfurtherinformationaboutaproduct?
A)Wedemandmoredetailsregardingthespecifications.
B)Couldyoupleaseprovideadditionalinformationabout...
C)Werequireanexhaustivedescriptionof...
D)Sendallthedetailsimmediately.
7.Whenconfirminganorder,whichofthefollowingsentencesismostappropriate?
A)Weconfirmthereceiptofyourorderandwillprocessitassoonaspossible.
B)Yourorderhasbeenprocessedandwillbeshippedpromptly.
C)Weareintheprocessofacknowledgingyourorder.
D)Youwillreceiveyourgoodswhenwefeelitisappropriate.
8.Whatisthecorrectwaytoexpressanintentiontofollowuponatradelead?
A)IwillcallyoubackwhenIhavetime.
B)I'llgetbacktoyouassoonasIlookintothematter.
C)Wemightcontactyouagainifnecessary.
D)Youcanexpectacallfrommewhenever.
9.Whichofthefollowingsentencescorrectlyusesthefuturetensetodiscussaplannedshipment?
A)Weareshippingthegoodsnextweek.
B)Thegoodswillbeshippedbytheendofthisweek.
C)Weshipthegoodsinthefollowingweek.
D)Theshipmentwillhavebeensentbythen.
10.Whenaddressingalettertoatradeagent,thecorrectformatfortheaddresslineis:
A)TradeAgent,CompanyName,Address
B)CompanyName,Attn:TradeAgent,Address
C)Address,TradeAgent,CompanyName
D)CompanyName,Address,TradeAgent
11.Inabusinessconversation,whichquestionisthemostappropriatewaytoaskaboutsomeone'srequirements?
A)Whatdoyouguysneed?
B)Canyoutellmeyourspecificrequirements?
C)Areyousureyouknowwhatyouwant?
D)Whatexactlyareyoulookingfor?
12.Whendescribingaproduct,whichofthefollowingisthemostpersuasive?
A)Ourproductisthecheapestonthemarket.
B)Thisproductisthebestyoucanfindanywhere.
C)Ourproductoffersauniquesetoffeaturesandcompetitivepricing.
D)Youwon'tfindabetterproductatthispricepoint.
13.Whichofthesestatementscorrectlyusesthepassivevoice?
A)Youwillreceivethepaymentnextweek.
B)Thepaymentwillbesenttoyounextweek.
C)Wesendthepaymentnextweek.
D)Thefundsarebeingpaidnextweek.
14.Whenexpressingawillingnesstonegotiate,whichphraseismostappropriate?
A)Weareopentoyoursuggestions.
B)Let'sdiscussthetermsfurther.
C)Wecan'tchangetheprice,butwecantalkaboutotherterms.
D)Negotiationisoffthetable.
15.Ifatradeagentislateinprovidingareport,whichofthefollowingrequestsismostprofessional?
A)Whyhaven'tyousentthereportyet?
B)Thereportwasdueyesterday.Pleasesenditimmediately.
C)Ihaven'treceivedthereport.Couldyoupleaseupdatemeonitsstatus?
D)Yourlatereportiscausingusdelays.Senditnow.
16.Inatradenegotiation,whichofthefollowingisthemostdiplomaticwaytorefuseanoffer?
A)Yourofferisunacceptable.
B)We'resorry,butwecan'tagreetothoseterms.
C)Thatofferisnotevenclosetowhatwehadinmind.
D)You'llhavetodomuchbetterthanthat.
17.Whichofthefollowingphrasesiscommonlyusedtocloseabusinessletter?
A)Sincerely,
B)Bestregards,
C)Warmestwishes,
D)Takecare,
18.Whenwritingabusinessemail,whichofthefollowingisNOTappropriateforthesubjectline?
A)"Re:QuotationforWidgetSupply"
B)"TradeInquiry:WidgetSupply"
C)"URGENT:WidgetSupplyNeededASAP"
D)"Hi,justwantedtocheckinaboutwidgets"
19.Whichofthefollowingisthecorrectwaytoformataphonenumberinabusinessemail?
A)(123)456-7890
B)+1234567890
C)123-456-7890
D)123.456.7890
20.Wheninvitingapotentialclienttoaninternationaltradeshow,whichofthefollowingsentencesismostappropriate?
A)Wewouldliketoinviteyoutojoinusatthetradeshow.
B)You'reinvitedtocomeseeusatthetradeshow.
C)We'reexpectingyoutoattendourboothatthetradeshow.
D)Itwouldbeourpleasureifyoucouldvisitusatthetradeshow.
二、多选题(本题共20小题,每小题1.5分,共30分,在每小题给出的四个选项中,至少有一项是符合题目要求的)
1.Whichofthefollowingarecommonlyincludedinatradeagencyagreement?()
A)Commissionstructure
B)Exclusiverightsclause
C)Terminationclause
D)Productspecifications
E)Paymentterms
2.Whennegotiatingtradeterms,whichfactorsshouldbeconsidered?()
A)Price
B)Paymentmethods
C)Transportationlogistics
D)Currencyexchangerates
E)Import/exportregulations
3.Whatarethebenefitsofusingatradeagentininternationalbusiness?()
A)Localmarketknowledge
B)Reducedoperationalcosts
C)Languageproficiency
D)Accesstodistributionnetworks
E)Assistancewithlegalprocedures
4.Whichofthefollowingareappropriatewaystoendabusinessconversation?()
A)"Ilookforwardtoourfuturecollaboration."
B)"Let'stouchbasenextweek."
C)"Thankyouforyourtimetoday."
D)"Bestofluckwithyourproject."
E)"Ihopeyouhaveagreatweekend."
5.Whenwritingabusinessemail,whichelementsshouldbeincluded?()
A)Clearsubjectline
B)Professionalgreeting
C)Concisebody
D)Calltoaction
E)Formalclosing
6.Whichofthefollowingphrasescanbeusedtoexpressinterestinaproduct?()
A)"Weareinterestedinlearningmoreaboutyourproduct."
B)"Yourproducthascaughtourattention."
C)"Weareconsideringyourproductforourmarket."
D)"Wemightbeinterestedinplacinganorder."
E)"Yourproductseemstobeagoodfitforourneeds."
7.Whatarethekeycomponentsofatradecontract?()
A)Offer
B)Acceptance
C)Consideration
D)Termsandconditions
E)Signatures
8.Whichofthefollowingarecommonobjectivesinatradenegotiation?()
A)Achievingawin-winsituation
B)Securingthebestprice
C)Establishinglong-termpartnerships
D)Gainingmarketshare
E)Minimizingrisks
9.Whatarethedifferenttypesoftradeagents?()
A)Exportagent
B)Importagent
C)Salesagent
D)Buyingagent
E)Commissionagent
10.Whendraftingabusinessproposal,whichsectionsshouldbeincluded?()
A)Executivesummary
B)Companyprofile
C)Marketanalysis
D)Productdescription
E)Financialprojections
11.Whichofthefollowingareappropriatewaystoaddressabusinessletter?()
A)"DearMr.Smith,"
B)"ToWhomItMayConcern,"
C)"DearSir/Madam,"
D)"HelloTeam,"
E)"Dear[FirstName],"
12.Whichoftheseactionscanbeconsideredasgoodbusinessetiquetteinameeting?()
A)Arrivingontime
B)Dressingprofessionally
C)Activelistening
D)Usingappropriatebodylanguage
E)Followingupwithathank-youemail
13.Whataretheadvantagesofattendingatradeshow?()
A)Networkingopportunities
B)Marketresearch
C)Productdemonstrations
D)Salesleads
E)Meetingexistingclients
14.Whichofthefollowingshouldbeavoidedinabusinessemail?()
A)Usingapersonalemailaddress
B)Typosandgrammaticalerrors
C)Overlycasuallanguage
D)Sendinglargeattachmentswithoutwarning
E)Failingtoincludeasignatureblock
15.Whenmakingasalespitch,whichofthefollowingshouldbeconsidered?()
A)Identifyingtheneedsoftheprospect
B)Highlightingtheproduct'suniquesellingpoints
C)Providingevidenceofproductquality
D)Offeringtestimonials
E)Allowingtimeforquestions
16.Whatarethepotentialchallengesofworkingwithatradeagent?()
A)Communicationbarriers
B)Culturaldifferences
C)Timezonevariations
D)Trustissues
E)Dependencyontheagent
17.Whichofthefollowingarecommonlyusedtradeterms?()
A)FOB(FreeOnBoard)
B)CIF(Cost,Insurance,andFreight)
C)EXW(ExWorks)
D)DDP(DeliveredDutyPaid)
E)L/C(LetterofCredit)
18.Whendealingwithacustomercomplaint,whichofthefollowingactionsareappropriate?()
A)Listeningtothecustomer'sconcerns
B)Apologizingfortheinconvenience
C)Offeringasolutionorcompensation
D)Blamingthecustomer
E)Documentingthecomplaint
19.Whatarethekeyelementsofaproductpresentation?()
A)Introductionoftheproduct
B)Descriptionoffeatures
C)Explanationofbenefits
D)Comparisonwithcompetitors
E)Calltoaction
20.Whichofthefollowingareusefultipsforimprovingbusinesswritingskills?()
A)Readingwidely
B)Practicingwritingregularly
C)Seekingfeedback
D)Usingclearandconciselanguage
E)Masteringpunctuationandgrammar
三、填空题(本题共10小题,每小题2分,共20分,请将正确答案填到题目空白处)
1.Whennegotiatingwithatradeagent,itisimportanttobeclearaboutthe________terms.(答案:payment)
2.The________isresponsibleforpromotingtheproductsandsecuringordersonbehalfoftheprincipal.(答案:tradeagent)
3.Inabusinessletter,the________shouldbeconciseandtothepoint.(答案:body)
4.The________ofaproductcangreatlyinfluenceacustomer'spurchasingdecision.(答案:price)
5.Whenintroducingoneselfinabusinesssetting,itispolitetosay,"Hello,mynameis________."(答案:[YourName])
6.The________isadocumentthatguaranteespaymenttotheexporter.(答案:LetterofCredit)
7.Atradeshowprovidesanopportunityforcompaniesto________theirproductstopotentialbuyers.(答案:display)
8.Good________skillsareessentialforeffectivecommunicationininternationaltrade.(答案:negotiation)
9.The________agreementoutlinestherightsandresponsibilitiesofbothpartiesinatradedeal.(答案:agency)
10.________istheprocessofexchanginggoodsorservicesformoney.(答案:Sales)
四、判断题(本题共10小题,每题1分,共10分,正确的请在答题括号中画√,错误的画×)
1.Itisacceptabletouseslangandcolloquiallanguageinabusinessemail.()
2.Atradeagentalwaysrepresentsthebuyerinatransaction.()
3.Thesubjectlineofabusinessemailshouldbeshortanddescriptive.(√)
4.Inabusinessconversation,itisimpolitetointerrupttheotherperson.(√)
5.Adistributorhastheauthoritytosellproductsonbehalfofamanufacturer.(√)
6.Thepassivevoiceshouldbeavoidedinbusinesswriting.()
7.Itisnotnecessarytofollowupafterabusinessmeeting.()
8.Acontractcanbeverbalaswellaswritten.(√)
9.Alltradeagreementsmustberegisteredwithagovernmentauthority.()
10.Goodbusinessetiquettecanenhanceacompany'sreputation.(√)
五、主观题(本题共4小题,每题5分,共20分)
1.Describetheroleandresponsibilitiesofatradeagentinthecontextofinternationalbusiness.Provideexamplesofhowatradeagentcanaddvaluetoacompany'sexportoperations.
2.Explaintheimportanceofclearandeffectivecommunicationintradenegotiations.Discusshowculturaldifferencesandlanguagebarrierscanaffectcommunicationandsuggeststrategiestoovercomethesechallenges.
3.Outlinethekeycomponentsofacomprehensivetradecontract.Discusstheimportanceofeachcomponentandhowtheycontributetotheprotectionofbothparties'interests.
4.Imagineyouareatradeagentrepresentingacompanythatspecializesineco-friendlyproducts.Writeapersuasivesalespitchtoapotentialdistributorhighlightingthebenefitsofcarryingyourcompany'sproducts.Includestrategiesforovercominganypotentialobjectionsthedistributormighthave.
标准答案
一、单项选择题
1.C
2.D
3.C
4.C
5.A
6.B
7.A
8.B
9.B
10.B
11.B
12.C
13.B
14.B
15.C
16.B
17.A
18.D
19.B
20.A
二、多选题
1.A,B,D,E
2.A,B,C,D,E
3.A,B,C,D
4.A,B,C,D
5.A,B,C,D,E
6.A,B,C,D
7.A,B,C,D,E
8.A,B,C,D,E
9.A,B,C,D,E
10.A,B,C,D,E
11.A,B,C,E
12.A,B,C,D,E
13.A,B,C,D,E
14.A,B,C,D,E
15.A,B,C,D,E
16.A,B,C,D,E
17.A,B,C,D,E
18.A,B,C,E
19.A,B,C,D,
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