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CONSUMERS&BRANDSTarget
audience:
consumers
inMassachusetts
(United
States)Consumer
Insights
ReportFebruary2024Consumer
Insights
Target
Audience
ReportIntroductionReport
overviewConsumer
InsightsGlobalmethodology
(1)Design:OnlineSurvey,
splitquestionnaire
designThisreport
analyses
consumers
who
liveinMassachusetts
and
compares
themtothe
averageconsumer
intheUnited
States.Duration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withThereport
offers
the
reader
acomprehensiveoverview
ofconsumers
inMassachusetts
(UnitedStates):
whotheyare;
what
theylike;what
theythink;andhowtoreach
them.
Itprovides
insightson
theirdemographics,
lifestyle,
opinions,andmarketingtouchpoints.
Additionally,thereport
allows
thereadertobenchmark
consumers
inMassachusetts
(’’region’’)againstthe
average
U.S.consumer,
labelledas’’country’’
inthe
charts.American
Englishoffered
asanalternativeRegion:
56countriesNumberofrespondents:•
12,000+
forcountries
with
theextended
survey(including
United
States)•
2,000+
forthebasicsurveySample:
Internet
users,
aged18–64,quotasset
ongender
and
ageThereport
isupdatedregularly
andisbased
ondataFieldwork:from
theConsumer
InsightsGlobal
survey.•
Continuousfrom
JanuarytoDecember•
Countries
thatreceive
theextended
survey
areupdatedfourtimesayear2(1):
Seethe
full
methodology
foradetailed
overviewofthe
study
designConsumer
Insights
Global
as
of
February2024Sources:Consumers
in
Massachusetts
(United
States)Management
summary:
key
insightsGeneral
demographicsConsumerlifestylePerspective
andoutlookMarketing
touchpointsConsumers
inMassachusetts
tendtobe
Being
successful
hasless
importance
toArelatively
highshare
ofconsumers
inConsumers
inMassachusetts
tendtogotothe
movies
lessoften
thantheolder,
31%
are
partofGeneration
X.consumers
inMassachusetts
than
tothe
Massachusetts
think
thathousing
isanaverage
consumer
intheUnitedStates.issuethatneedstobeaddressed.average
consumer
intheUnitedStates.37%
ofconsumers
inMassachusettshaveahighhousehold
income.Health
and
fitnessare
relativelyprevalent
interests
of
consumers
inMassachusetts.Many
consumers
inMassachusettstend
23%
ofconsumers
inMassachusetts
aretohavemore
left
leaningpolitical
viewsthan
theaverage
consumer.activeon
LinkedIn.Many
consumers
inMassachusettsliveinsmall
towns
and
rural
communities.48%
ofconsumers
inMassachusettsMany
consumers
inMassachusettsconsider
reading
ahobby.25%
ofconsumers
in
Massachusetts
are
remember
seeing
advertising
on
TV.positive
abouttheeconomic
situationoftheUnited
States.Massachusetts
hasaratherlargemigrant
community.34%
ofconsumers
inMassachusettsremember
seeing
advertising
on
searchConsumers
inMassachusetts
are
morelikely
to
follow
icehockey
than
theaverage
consumer
intheUnitedStates.28%
ofconsumers
inMassachusetts
are
engines.neither
optimisticnorpessimistic
abouttheirpersonal
future.3Sources:Consumer
Insights
Global
as
of
February2024CHAPTER
01General
demographics•
Ageand
household
composition•
Employment
andincome•
Livingsituation•
Diversity4Many
consumers
in
Massachusetts
live
in
a
single
householdGeneral
demographics:
age&household
compositionGenerations15%HouseholdtypeSingle22%20%12%28%20%19%CoupleSingleparentNuclear
family31%29%9%10%20%24%37%Multi-generationalfamily3%4%19%15%Related
adultsOther25%23%7%7%RegionCountryBoomersGen
XMillennialsGen
ZRegionCountry5Notes:’’Howoldareyou?’’;
Single
Pick;Typology
based
on’’household
size’’,’’household
constellation’’
and
’’children
under
the
age
of14
in
household’’;
Single
Pick;Wheredo
youcurrently
live?;Single
Pick;Base:
n=805
respondentsin
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Sources:37%
of
consumers
in
Massachusetts
have
a
high
household
incomeGeneral
demographics:
employment
and
incomeWork
forceJobsector
ofwork
forceNational
householdincome
brackets33%34%35%65%37%81%84%33%33%32%30%66%19%16%RegionCountryRegionCountryRegionLowCountryMiddle
HighWorkingNot-workingGoodsServices6Notes:Recodes
based
on:’’Which
ofthe
following
categoriesbest
describes
your
currentemployment
status?’’;Single
Pick;’’Which
ofthe
following
categoriesbest
describes
yourcurrentjob
sector?’’;
Single
Pick;
’’Monthly/annualhousehold
income
(local
currency)’’;Single
Pick;Wheredo
youcurrently
live?;Single
Pick
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Sources:A
relatively
large
share
of
consumers
in
Massachusetts
live
in
an
appartmentrather
than
a
houseGeneral
demographics:
livingsituationType
of
communityAccommodation
typeHome
ownership32%68%45%55%47%54%57%68%53%46%43%32%RegionUrbanCountryRuralRegionHouseCountryRegionOwnedCountryRentedApartment7Notes:’’Inwhat
type
ofcommunity
do
youlive?’’;Single
Pick;
’’Whatis
yourcurrentliving
situation
(main
residence)?’’;Single
Pick;Wheredo
youcurrently
live?;Single
Pick;Base:
n=805
respondents
in
Massachusetts,
n=60267respondents
in
the
United
StatesSources:Consumer
Insights
Global
as
of
February2024Massachusetts
has
a
rather
large
migrant
communityGeneral
demographics:
diversityMigrant
backgroundLGBTQ+
community69%74%87%89%11%31%26%13%RegionCountryRegionCountryMigrant
backgroundNomigrant
backgroundLGBTQ+
communityNot
LGBTQ+8Notes:’’Were
youoryour
parents
bornoutside
ofyour
currentcountry
ofresidence?’’;Multi
Pick;
’’Do
youconsider
yourself
part
ofthe
LGBTQ+community?’’;
Single
Pick;Wheredo
youcurrently
live?;Single
Pick;Base:
n=805respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Sources:CHAPTER
02Consumer
lifestyle•
Lifevalues•
Main
interests•
Hobbies
&leisure
activities•
Sportsactivities•
Sportsfollowed•
Innovation
adoptionBeing
successful
has
less
importance
to
consumers
in
Massachusetts
than
tothe
average
consumer
in
the
United
StatesConsumer
lifestyle:
lifevaluesMost
important
aspectsof
lifefor
consumersinMassachusetts52%50%48%
48%42%40%40%35%30%29%30%28%26%25%14%14%12%12%11%11%AhappyrelationshipAn
honest
Safety
andTobeHavingaMakingmy
owndecisionsLearningnew
thingsTraditionsSocialjusticeAdvancingmy
careerandrespectablelifesecuritysuccessful
good
timeRegionCountry10
Notes:Sources:’’Outofthe
following
list,
which
are
the
3mostimportant
aspects
toyouin
life?
Pleasechoose
exactly
3.’’;Multi
Pick;Wheredo
youcurrently
live?;Single
Pick;
Base:
n=805
respondents
in
Massachusetts,
n=60267respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Health
and
fitness
are
relatively
prevalent
interests
of
consumers
inMassachusettsConsumer
lifestyle:
main
interestsTop10
interestsofconsumersinMassachusetts52%52%44%43%40%35%33%32%32%31%31%31%30%30%26%26%26%24%24%23%Movies,TVshows&musicFood
&diningHealth
&fitnessHistorySportsTravelScience
&technologyPolitics&societyFashion&beautyArts&literatureRegionCountry11
Notes:Sources:’’Whattopics
are
youpersonally
interested
in?’’;Multi
Pick;Wheredo
you
currently
live?;Single
Pick;Base:
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Many
consumers
in
Massachusetts
consider
reading
a
hobbyConsumer
lifestyle:
hobbies
&leisure
activitiesTop10
hobbiesandleisure
activities
ofconsumersinMassachusetts42%40%38%37%35%35%32%31%31%30%30%29%28%27%27%
26%24%
24%24%23%ReadingCooking/bakingPetsVideogamingOutdooractivitiesTraveling
SocializingCountryDIYandarts&craftsBoardgames/cardgamesGardeningandplantsRegion12
Notes:Sources:’’Whatare
your
personalhobbies
and
activities?’’;Multi
Pick;Where
do
youcurrently
live?;Single
Pick;Base:n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202415%
of
consumers
in
Massachusetts
regularly
go
hikingConsumer
lifestyle:
sports
activitiesTop10
sports
activitiesofconsumersinMassachusetts15%14%13%13%12%11%10%10%9%9%9%9%9%9%8%8%8%7%7%7%HikingFitness,aerobics&cardioBasketball
Swimming&divingDancingRegionRunning&joggingCyclingYoga
&pilatesGolfAmericanfootball/flagfootballCountry13
Notes:Sources:’’Which
ofthese
sports
oractivities
do
youdo
at
leastoccasionally?’’;Multi
Pick;Wheredo
youcurrently
live?;Single
Pick;
Base:
n=296
respondents
in
Massachusetts,
n=22626
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Consumers
in
Massachusetts
are
more
likely
to
follow
ice
hockey
than
theaverage
consumer
in
the
United
StatesConsumer
lifestyle:
sports
followedTop10
sports
followed
byconsumersinMassachusetts25%23%23%21%18%16%15%8%8%8%7%7%7%6%6%
6%Tennis5%5%5%3%American
BasketballfootballBaseball
IceHockeySoccerRegionGolfBoxingMixedMartial
ArtsMotorsportsCountry14
Notes:Sources:’’Inwhich
ofthese
sports
do
youfollow
competitions,
leagues
orteams?’’;Multi
Pick;Where
do
youcurrently
live?;SinglePick;Base:
n=258
respondents
in
Massachusetts,
n=18133
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202456%
of
consumers
in
Massachusetts
are
laggards
or
in
the
late
majority
ofinnovation
adoptionConsumer
lifestyle:
innovation
adoptionInnovation
adopter
typesbasedonstatements
towards
innovation
byconsumersinMassachusetts36%34%28%28%26%24%12%9%1%1%InnovatorsEarly
adoptersEarly
majorityRegion
CountryLatemajorityLaggards15
Notes:Sources:Recode
based
on’’Which
ofthese
statements
apply
to
you?’’;
Multi
Pick;Wheredo
youcurrently
live?;Single
Pick;
Base:
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024CHAPTER
03Perspective
and
outlook•
Challenges
facing
thecountry•
Politics•
View
on
country’seconomic
situation•
View
on
personal
economic
situation•
Economic
concerns•
View
on
personal
future16A
relatively
high
share
of
consumers
in
Massachusetts
think
that
housing
is
anissue
that
needs
to
be
addressedPerspective
andoutlook:
challenges
facingthecountryThe
10
most
important
issuesfacing
theUnitedStates
accordingto
consumersinMassachusetts55%52%43%43%42%41%
41%40%38%37%37%37%36%36%34%31%31%30%30%28%Rising
prices
Health/inflation/
andsocialcost
of
living
securityHousingEconomicsituationPovertyRegionCrimeEducationClimate
Immigration
Environ-change
mentCountry17
Notes:Sources:’’Whatdo
youpersonally
think
are
the
mostimportant
issues
in
yourcountry
ofresidence
that
need
to
be
addressed?’’;MultiPick;Wheredo
youcurrently
live?;Single
Pick;
Base:
n=805
respondents
in
Massachusetts,n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Many
consumers
in
Massachusetts
tend
to
have
more
left
leaning
political
viewsthan
the
average
consumerPerspective
andoutlook:
politicsPolitical
attitudes
ofconsumersinMassachusettsRegion27%32%23%18%Country20%28%36%16%LeftCenterRightPrefer
notto
answer18
Notes:Sources:Recode
based
on’’Manypeople
use
the
terms’left’
and
’right’when
they
want
to
describe
political
views.Where
would
youplace
yourself
ona
scale
fromleft
to
right?’’;
Single
Pick;Wheredo
youcurrently
live?;Single
Pick;Base:
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202425%
of
consumers
in
Massachusetts
are
positive
about
the
economic
situationof
the
United
StatesPerspective
andoutlook:
view
on
economic
situation
oftheUnitedStatesPerceivedeconomic
situation
of
the
UnitedStates
by
consumersinMassachusettsRegion14%25%26%23%12%Country21%21%24%20%13%Very
positivePositiveNeither
positive
nornegativeNegativeVery
negative19
Notes:Sources:’’Howwould
you
evaluate
the
economic
situation
ofyourcountry
ofresidence?’’;Single
Pick;Wheredo
youcurrently
live?;Single
Pick;Base:
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202432%
of
consumers
in
Massachusetts
are
neither
positive
nor
negative
abouttheir
personal
economic
situationPerspective
andoutlook:
view
on
personal
economic
situationPerceivedpersonal
economic
situation
of
consumersinMassachusettsRegion13%26%32%19%10%Country20%26%29%16%10%Very
positivePositiveNeither
positive
nornegativeNegativeVery
negative20
Notes:Sources:’’Howwould
you
evaluate
yourpersonal
economic
situation?’’;
Single
Pick;
Wheredo
youcurrently
live?;Single
Pick;
Base:
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202450%
of
consumers
in
Massachusetts
are
notably
affected
by
rising
prices
andincreased
cost
of
livingPerspective
andoutlook:
economic
concernsAgreementwithstatements
regardingeconomic
concernsofconsumersinMassachusetts54%50%50%46%35%35%26%26%12%8%Ihavebeen
trying
tospend
lessmoney
inthepast12
monthMy
cost
of
livinghasincreased
notablyIamworried
aboutnotbeing
abletopaymy
billsIamworried
aboutviolence
andpublicunrestsinmyIhavelost
my
jobinthepast12
monthscountry
of
residenceRegionCountry21
Notes:Sources:’’Which
ofthese
statements
apply
toyouwhen
youconsider
youreveryday
life
in
the
past12
months?’’;
Multi
Pick;
Wheredo
youcurrently
live?;Single
Pick;Base:n=805
respondents
in
Massachusetts,
n=60267
respondentsin
the
United
StatesConsumer
Insights
Global
as
of
February202428%
of
consumers
in
Massachusetts
are
neither
optimistic
nor
pessimisticabout
their
personal
futurePerspective
andoutlook:
view
on
personal
futurePerceivedpersonal
future
ofconsumersinMassachusettsRegion22%35%28%10%5%Country30%31%24%10%5%Very
optimisitcOptimisticNeither
optimistic
norpessimisticPessimisticVery
pessimistic22
Notes:Sources:’’Howdo
youfeelabout
yourpersonal
future?’’;Single
Pick;Where
do
youcurrently
live?;Single
Pick;Base:n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024CHAPTER
04Marketing
touchpoints•
Media
usage•
Digitaladvertising
touchpoints•
Social
networks•
Internet
usagebydevice•
Non-digital
advertising
touchpointsConsumers
in
Massachusetts
tend
to
go
to
the
movies
less
often
than
theaverage
consumer
in
the
United
StatesMarketing
touchpoints:media
usageType
of
mediaconsumersintheU.S.
havebeen
using
inthepast4weeks70%69%67%64%53%52%50%48%48%43%36%34%33%33%27%26%24%21%17%
17%13%12%TVDigitalvideocontentRadioDigitalmusiccontentMovies
/cinemaPodcastsOnlinenewswebsitesMagazinesDailynewspapersOnlinemagazinesWeeklynewspapersRegionCountry24
Notes:Sources:’’Whatkind
ofmedia
have
youused
in
the
past
4weeks?’’;
Multi
Pick;
Wheredo
youcurrently
live?;Single
Pick;
Base:
n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202434%
of
consumers
in
Massachusetts
remember
seeing
advertising
on
searchenginesMarketing
touchpoints:digitaladvertising
touchpointsTop10
placeswhereconsumershavecome
across
digitaladvertisinginthepast4weeks44%43%37%37%36%35%34%33%28%28%28%
27%27%25%22%19%19%18%14%12%SocialmediaVideostreamingservicesVideoportalsSearchenginesWebsitesandappsof
brandsOnlinestoresVideogamesOtherappsMusicportalsEditorialwebsitesandappsRegionCountry25
Notes:Sources:’’Wherehave
youcomeacrossdigital
advertisements
in
the
past4
weeks?’’;
Multi
Pick;Where
do
youcurrently
live?;Single
Pick;Base:n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202423%
of
consumers
in
Massachusetts
are
active
on
LinkedInMarketing
touchpoints:social
networksTop10
social
networks
used
by
consumersinMassachusetts76%73%65%64%56%52%45%41%34%32%31%29%26%23%22%20%16%
16%Reddit10%9%FacebookYouTube
InstagramTikTokSnapchatRegionTwitterLinkedInPinterestTwitchCountry26
Notes:Sources:’’Whatsocial
media
platforms
do
youuse
regularly?’’;
Multi
Pick;Wheredo
youcurrently
live?;Single
Pick;Base:
n=708
respondents
in
Massachusetts,
n=53334
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February2024Consumers
in
Massachusetts
access
the
internet
via
a
streaming
device
lessoften
than
the
average
consumer
in
the
United
StatesMarketing
touchpoints:internet
usagebydeviceDevicesconsumersinMassachusetts
useregularlyto
accesstheinternet89%
89%61%58%57%56%47%
47%37%36%33%33%
33%31%27%27%24%24%SmartphoneLaptopSmart
TVTabletGamingconsoleDesktop
PC
StreamingdeviceSmartspeakersSmartwatchRegionCountry27
Notes:Sources:’’Which
ofthese
devices
do
youregularlyuse
with
an
internet
connection?’’;
Multi
Pick;Where
do
youcurrently
live?;Single
Pick;Base:n=805
respondents
in
Massachusetts,
n=60267
respondents
in
the
United
StatesConsumer
Insights
Global
as
of
February202448%
of
consumers
in
Massachusetts
remember
seeing
advertising
on
TVMarketing
touchpoints:non-digital
advertising
touchpointsPlaces
whereconsumershavecome
across
non-digital
advertisinginthepast4weeks48%46%33%33%33%
33%32%29%28%27%18%19%16%16%
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