酒店英语教案

四川文化传媒职业学院教师教案（2013~2014学年第二学期）课程名称酒店英语授课班级13级酒店管理1班教研室旅游教研室主讲教师张颖职称助教四川文化传媒职业学院教务处制教案书写要求1.教案书写（设计）必须以教务处统一格式进行。教案可含有必要的图、表、版书设计等。2.书写方式:以下两种方式任选一种。（1）手写:任课教师在各系（部）领取纸质教案纸书写或在学院网站上自行下载书写（2）电子文稿:电子模板发在学院网站上,由任课教师下载填写。字体一律使用“五号”字,用A4纸打印。3.教案封面和扉页一学期只需填写一次,首页和内页和主要按授课课时填写,可以一个教学内容（单元）或一次课（1-2学时）填写一份,重复班授课可不另书写教案；内页视内容可添页；课程结束后,装订成册。4.针对不同的专业及不同层次的学生,教案要有所区别。5.承担实验、实习、课程设计、毕业设计等实践教学任务的教师,都应根据实际教学情况和教学内容,参考所提供的教案格式编写教案.6、每年的秋季学期和下一年的春季学期为一学年,秋季为第一学期,春季为第二学期。7、提倡写出有自己风格、特点的教案。四川文化传媒职业学院教案（扉页）课程名称酒店英语授课专业酒店管理年级2013课程类型必修课公共课（√）；专业基础课（）；专业课（）选修课限选课（）；任选课（）授课方式讲授（√）；实践课（）；其它（）考核方式考试（√）；考查（）课程教学总学时数68学分数4学时分配理论课68学时；实践课0学时；教材名称实用酒店英语作者陈江生出版社及出版时间大连理工大学出版社2014.01指定参考书无作者无出版社及出版时间无教研室审核意见负责人:年月日系（部）审查意见负责人:年月日教务处检查意见负责人（或经办人）:年月日注:表中（）选项请打“√”四川文化传媒职业学院教案第1-4周,第1-8次课（首页）授课章节Chapter1授课方式讲授（√）实践（）其他:授课日期2014年月日教学目标知识目标Makethestudentslearnsomeknowledgeoffrontofficeservice.技能目标Makethestaffknowthewayofreception,bellserviceandrespondtothereservation,information.素质目标Toknowsomegeneralknowledgeofdifferentsituationoffrontofficeservice.教学重点To

let

students

learn

to

flexiblyusetheknowledgeofservinginthefrontofficeservice.教学难点To

let

students

flexiblyadaptthemselvesinthedifferentsituations.教学资源教学参考资料Internetinformation教学手段Givingalecture,discussing,role-play教学组织教学过程提要Combineteachingwithdiscussingandpracticing.作业布置RemembertheUsefulDrillsinP4-5CompletetheexercisesinP7-8课后辅导Answeringthestudents’questions.课后记四川文化传媒职业学院教案（内页）Unit1:RoomReservation:Aimsofstudying:HowtoreceiveroomreservationsHowtoconfirmroomreservationsHowtomakeaphonecallforroomreservationsDialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgrasptheinformationyoushouldwritedownabouttheguests:GuestName,TelephoneNumber,NumberofGuests,OccupationTime,RoomType,RoomNumber,Price,etc.Rememberingsomeusefuldrillstodifferentsituations.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneReceptionistS=StephenNobelGuestJ Goodmorning.RoomReservation.Janespeaking.CanIhelpyou﹖S ThisisStephenNobelcallingfromAmerica.I’dliketoreserve/bookaroom.J YesMr.Nobel.Howlongwillyoubestayinginthishotel﹖S Fournightsplease.J Forwhen﹖S FromAugust10thto13th.J Forfournights.Whatkindofroomwouldyoulike,Mr.Nobel﹖S I’dliketobookadoubleroomformyselfandmywife.What’stherate﹖J It’sRMB320forastandarddoubleandRMB360foradeluxedouble.Whichonedoyoulike﹖S I’lltakeastandarddouble.Itisabout40USdollarspernightisn’tit﹖J YesMr.NobelastandarddoubleroomfromAugustthe10thtoAugust13th.AmIcorrect﹖S Yesyouareright.J Whattimewillyoubearriving﹖S Around5p.m.(J YesMr.Nobel.Wewillpickyouupattheairport.Howcanwecontactyou﹖S Youcancallmyfriend’snumber139138137136.Hewillalsogreetmeattheair-portthatday.Soyoucanfindme.J Thankyouforcalling.Mr.Nobel.Wearelookingforwardtoyourcoming.Goodbye.S That’sfine.Thankyou.Goodbye.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneReceptionistS=StephenNobelGuestJ RoomReservation.CanIhelpyou﹖S YesIamcallingfromDalianCity.IwillmakealeisuretraveltoBeijingnextweek.SoIwanttobookaroomatyourhotel.J That’swonderful.Forwhichdateplease﹖S FromSeptember9th.J Forhowmanynights﹖S Fortwonights.J Howmanyguestswilltherebeinyourparty﹖S Justmywifeandmyself.J Whatkindofroomwouldyouprefer﹖Asingleoradouble﹖S Asingle,please.J Couldyouholdtheline,please.I’llcheckthelist...Thankyouforwaitingsir.WehaveasingleroomatRMB150andanotheratRMB180.Whichonewouldyouprefer﹖S I’dliketotaketheRMB180.J Thanks.Mr.Nobel.OnesingleroomarrivingonSeptember9thandleavingonSeptember11thinnameofMr.StephenNobel.TheratefortheroomisRMB180pernight.AmIcorrect﹖S Yesthat’scorrect.Thankyouforyourhelp.Goodbye.J Goodbye.Wearealwaysatyourservice.Unit2:Reception:Aimsofstudying:Howtoreceiveguestsattheairport.Howtoofferspecialbellserviceforguests.Howtoreceiveguestsinfrontofthelobbydoor.Dialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgrasptheattitudeofareceptionistshouldbe.Rememberingsomeusefuldrillstodifferentsituations.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneDoormanS=StephenNobelGuestJ Whatisthehurry,sir﹖MayIhelpyou﹖S Yes.Canyougetmeataxi﹖J Pleasewaitamoment.Iwillaskthebellboytogetoneforyou.S Ihaveanappointmentwithmyclientat800p.m.Notmuchtimeforme.J Everyoneisgettingoffworknowsotaxisarehardtofind.S Ican’twaittoolong.J Wewilltryourbest.Ithinkitwillcomeverysoon.S OKthankyou.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JackyBellmanS=StephenNobelGuestJ Goodmorning.WelcometoourhotelS Goodmorning.J Mindyourstepsmadam.S Thankyou.J Doyouhaveluggageleftinthecar﹖S Ohyes.Therearethreesuitcasesleftinthetrunk.J OK.Letmecarrytheluggageforyoumadam.S That’sverykindofyou.J Mypleasure.ShallwegototheReceptionDesktocheckinnow﹖S OK.Afteryou.Unit3:BellServiceAimsofstudying:HowtomakearegistrationHowtoreceiveaguestwithareservationHowtoreceiveawalk-inguestDialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgrasptheprocessesofreceivingdifferentkindsofarrivingofguestsetc.Rememberingsomeusefuldrillsofsomenotices.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneReceptionistS=StephenNobelGuestStephenNobelcomestocheckinatthehotelreceptiondesk.JGoodmorning,sir.Welcometoourhotel.SGoodmorning.I’vereservedasingleroominyourhotel.JWhat’syourname,please﹖SStephenNobel.JMayIknowwhereareyoufrom﹖SI’mfromAustralia.JLetmecheck.Well,yes.Yourroomnumberis2608.Thisisyourroomcardandkey.Willyoupleaseregister﹖SYesofcourse.JPleaseshowmeyourpassport.Wouldyoumindfillingintheform﹖SOK....Hereyouare.JLetmehavealook...Pleasewriteoutyourpassportnumberandthensignyourname.SOh,yes.Isthatall﹖JYes，that’sallright.Thankyou.ionDesktocheckinnow﹖S OK.Afteryou.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneReceptionistS=StephenNobelGuestJGoodmorningsir.CanIhelpyou﹖SYes，please.Iwouldliketocheckin.JDoyouhaveareservation﹖SNo,Ihaven’tbookedaroom.JMayIhaveyournameplease﹖SStephenNobel.JWouldyoupleasefillouttheregistrationform﹖SSure.Isthisallright﹖JPleasewritedownyourpermanentaddresshere.SSure.JThankyou.Yourroomnumberis2608.Hereisthekeytotheroom.SThankyou.J Mypleasure.Unit4:InformationAimsofstudying:Howtoreceiveavisitorwithanappointmentwiththeguest.Howtogivedirectionstotheguest.Howtotakeamessagefortheguest.Dialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipstoansweraguests’request.Rememberingsomeusefuldrillsofsentenceswhenpickingupaphone.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneReceptionistS=StephenNobelGuestJ Goodevening.CanIhelpyou﹖S Yes.I’dliketovisitmyfriendMr.White,hisroomis211.J Waitamoment,please...Sorry.I’mafraidMr.Whiteisnotin.Wouldyouliketoleaveamessage﹖S Oh,yes.I’mStephenNobel.JusttellhimthatIwanttoseehim.J OK.Wouldyoulikemetotellhimwhetheryoucallhimorlethimcallyou﹖S PleasetellhimtocalltoHuaTingHotel.Andthetelephonenumberis4386000.J OK.Mr.Nobel.I’lltellhimtocallyouassoonasIcontacthim.S Thankyou,bye.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneReceptionistS=StephenNobelGuestS Excuseme,howcanIgettotheAmericanConsulate﹖J TheAmericanConsulateisinthesouthofthecity.YoumaytaketheNo.205Bus.S Howfarisitfromthehotel﹖J Itisaboutafortyminutebusride,ifthereisnotrafficjam.S Thatisalittlebitfarfromhere.J Thenyoucanalsogotherebytaxi.S Soundsgood.Bytheway,wouldyoupleasegivemeanEnglishnewspaper﹖J Hereyouare.S Thankyou.Whatisthedatetodayplease﹖J ItisJunethefifth.AnythingelsecanIdoforyousir﹖S Canyoufindmeataxiplease﹖J Iwillaskthebellboytofindyouataxi.S Thanks.时间分配及旁注四川文化传媒职业学院教案第5-8周,第9-16次课（首页）授课章节Chapter2授课方式讲授（√）实践（）其他:授课日期2014年月日教学目标知识目标Makethestudentslearnsomeknowledgeofhousekeeping.技能目标Makethestaffknowthewayofshowingroom,roomcleaningandlaundryservice,howtorespondtoemergency.素质目标Toknowsomegeneralknowledgeofdifferentsituationofhousekeeping.教学重点To

let

students

learn

to

flexiblyusetheknowledgeofhousekeeping.教学难点To

let

students

flexiblyadaptthemselvesinthedifferentsituations.教学资源教学参考资料Internetinformation教学手段Givingalecture,discussing,role-play教学组织教学过程提要DividetheUnitinto4sections.Combineteachingwithdiscussingandpracticing.作业布置RemembertheUsefulDrillsinP34,40,46,52CompletetheexercisesinP36,41,48,53课后辅导Answeringthestudents’questions.课后记四川文化传媒职业学院教案（内页）TestingClassInthisspecialclassaftereverychapter,everystudentsarerequiredtochooseonewayoftestingtotestifhehadmastertheknowledgeofthischapter.WaysofTesting:1.Writingadialogueandrole-playwithyourpartner..2.Reciteadialoguefromthetext.3.Recite5moresentencesamongtheusefuldrills.Scoresshouldbemarkedaccordingtothestudents’performance.Unit5:ShowingRoom:Aimsofstudying:Howtoreceiveavisitorwithanappointmentwiththeguest.Howtogivedirectionstotheguest.Howtotakeamessagefortheguest.Dialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipstoshowaguests’room.Rememberingsomeusefuldrillsofsentencesofresponse.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JackyDoormanS=StephenNobelGuestJ Goodmorning,sir.Welcometoourhotel.I’llshowyoutoyourroom.Youhavetwosuitcasesandonebag.Isthatallright﹖S Yes,that’sright.J Isthereanythingvaluableorbreakableinyourbag﹖S Yes.Thereisabottleofwhiskey.J Couldyoucarrythisbag,sir﹖I’mafraidthecontentsmightbreak.S Sure,noproblem.J Thankyou.Thisway,sir.J Thisisyourroom.MayIhaveyourkey,sir﹖Afteryou,sir.MayIputyourbegshere﹖S Sure.Justputthemanywhere.J Thisroomfacessouth.Areyousatisfiedwithit,sir﹖S Yes,it’snice.J Thankyou.Bytheway,youprobablyknowyoucan’tdrinkthetapwater.Youmustdrinkboiledwater,oryoucanbuybottledwater.SThanksfortellingme.J Ifthereisanythingwecandoforyou,pleaseletusknow.Theextensionforthefrontdeskis“6”.S OK.Thanks.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JackyBellboyM=MarySmithGuestJ Excuseme,madam.I’mthebellboy.Doyouneedanyhelp﹖M Yes.Canyoushowmewheretodepositmyvaluable﹖J Sure.Thisway,please.Thecashierdeskisjustoverthere.(Thecashierishelpingtheguestwiththedepositofvaluable.)M Thankyou.J Pleasekeepthereceipt.NowshallIescortyoutoyourroomwithyourbaggage﹖M Ok.Afteryou.J Yourroomisonthefifthfloorisn’tit﹖M Yesthat’sright.J Thiswaytotheelevator,please.Letmetakeyoursuitcase.M Good.Itisfacingabeautifulgarden.J CanIputthesuitcasehere,madam﹖M Thankyou.MayIaskwherethedininghallis﹖J Wehavetwodinninghallsonthethirdfloorandtheninthfloorrespectively.TheformerservesChinesefood,andthelatterwesternstyledcooking.M Good.Prettyconvenient.Thankyoufortheinformation.J Youarewelcome.Ihopeyou’llenjoyyourstayhere.Unit6:RoomCleaning:Aimsofstudying:HowtocleanaroomHowtomakeuptheroomDialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipstocleanrooms.Rememberingsomeusefuldrillsofdailyservice.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneHousemaidS=StephenNobelGuestJ (Knockingthreetimes)Turn-downservice,mayIcomein﹖S Comeinplease.ButI’mwaitingformyfriendstoanightclub.Couldyoucomebacklater﹖J Certainly,sir,butitis10o’clockandIgooffat11p.m.WoulditbeconvenientifIreturnathalfpastten﹖S WellIdon’tknow.Theyarealittlelate.J Don’tworry.Putouta“DND”sign.AndifIseeit.Iwon’tknockagain.S Thennobodywillmakeupmyroom.J Oh,Idon’tthinkso,sir.Ifyoudon’tremovethesignwhenIleave,Iwilllettheovernightstafftomakeupyourroom.Iwishyouagoodnight.S Thanks.Goodnight.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneAttendantS=StephenNobelGuestJ Goodmorning.RoomCenter.HowmayIhelpyou﹖S Goodmorning.Couldyousendsomeonetocleanmyroom﹖J MayIhaveyournameandroomnumber,please﹖S StephenNobel.Room2608.J Yes.Mr.Nobel.The“DND”signhangedonyourroomdoorknobmostoftheday.Sowedidn’tcleantheroomsoasnottodisturbyou.S Well,itismyfault.IforgottotakedownthesignwhenIwentout.J Doyouwishtheroomtobecleanednow﹖S Yes,ifthereisnotmuchbother.J Notroubleatall,sir.Theroomattendantwillbeinyourroomsoon.(Afewminuteslater)J Itisroomattendant.MayIcomein﹖S Yes,please.J Goodmorning.Mr.Nobel.I’mheretocleantheroom.Doyoumindopeningthewindow﹖S No,ofcoursenot.Unit7:LaundryServiceAimsofstudying:HowtoexplainlaundryHowtodealwithmixed-uplaundryDialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipsoflaundry.Rememberingsomeusefuldrillsoflaundry.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠS Hello.IsthatHousekeeping﹖J Yes.Speaking,please.MayIhelpyou﹖S Yes,couldyoutellmeaboutyourlaundryservicehours﹖J Sure.Ifyourlaundryisreceivedbefore9:30a.m.itwillbedeliveredtoyourroomby10:00a.m.thesameday.Andifwereceiveitbefore4:00p.m.,we’llgetitbacktoyouby12:00nextday.SWhataretherates﹖J Thereisaratechartinthedrawerofthewritingtable.S Isthereexpressservice﹖J Yes,butthereisanextrachargeof50%.S Ihavesomeclothestobecleaned.CanyousendsomeoneuptoRoom2608togetthem.J Certainly，sir.Thehousemaidwillbethererightaway.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneRoomAttendantS=StephenNobelGuestS Hello.IsthisHousekeeping﹖J Yes,JaneSpeaking.MayIhelpyou﹖S Yes,I’mfromRoom2608.Ihaveasilkdressandajacketforthelaundry.Whattimedoyoupickuplaundry﹖J Laundryiscollectedfrom7：00a.m,anditwillbereturnedtoyourroomby8：00p.m.thesameday.Articlescollectedbefore2：00p.m.willbereturnedby2：00p.m.nextday.S Isee.Andwhataretherates﹖J Thelaundryratesareinthestationaryfolder,sir.S Thankyouverymuch.时间分配及旁注四川文化传媒职业学院教案第9-12周,第17-24次课（首页）授课章节Chapter2andPartofChapter3授课方式讲授（√）实践（）其他:授课日期2014年月日教学目标知识目标Makethestudentslearnsomeknowledgeofhousekeeping.技能目标Makethestaffknowthewayofshowingroom,roomcleaningandlaundryservice,howtorespondtoemergency.素质目标Toknowsomegeneralknowledgeofdifferentsituationofhousekeeping.教学重点To

let

students

learn

to

flexiblyusetheknowledgeofhousekeeping.教学难点To

let

students

flexiblyadaptthemselvesinthedifferentsituations.教学资源教学参考资料Internetinformation教学手段Givingalecture,discussing,role-play教学组织教学过程提要DividetheUnitinto4sections.Combineteachingwithdiscussingandpracticing.作业布置RemembertheUsefulDrillsinP34,40,46,52CompletetheexercisesinP36,41,48,53课后辅导Answeringthestudents’questions.课后记四川文化传媒职业学院教案（内页）Unit8:EmergencyAimsofstudying:HowtoprovideemergencyserviceHowtoofferbaby-sittingserviceHowtodealwithanemergencyDialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipsoftakingcareofasickguest.Rememberingsomeusefuldrillstoemergency.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneHousekeeperS=StephenNobelGuestJ Housekeeping.HowcanIhelpyou﹖S I’mphoningtoreportI’velostabag.J I’msorrytohearthat.MayIhaveyournameandroomnumber,sir﹖S It’sStephenNobelinRoom2608.J Maywecheckyourroom﹖S No,Idon’tthinkit’snecessary.I’vealreadysearchitinsideout.J Couldyoudescribeyourbagindetail﹖S Yes,ofcourse.It’sadarkbluemedium-sizedcanvasbag.J What’sinside﹖S Acamera,twobooks,amobilephoneandnotestakenonhighereducationinChina.J Whenandwheredidyoufirstfindyourbagmissing,Mr.Nobel﹖S AfterlunchintheSouvenirShop.J Whenwillyoubecheckingout,Mr.Nobel﹖S Tomorrowmorning.J We’lldoourbesttofinditintheshortestpossibletime.S Thankyou.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneManagerS=StephenNobelGuestJ Goodmorning.Housekeeping.MayIhelpyou﹖S Goodmorning.Mychildrenwereplayinghideandseekintheroomandhadthetelephoneandshowercurtaindamaged.J I’msorrytohearthat.I’llsendarepairmantoyourroomrightaway.S Thankyou.J AndI’mafraidyouwillhavetopayforthedamageaccordingtothehotel’sregulation.S That’sallright.HowmuchshallIpay﹖J Itdepends.Therepairmanwilltellyoulater.S Isee.J Couldyoutellmeyournameandroomnumber,sir﹖S It’sStephenNobelfromRoom2608.J Thankyou.Mr.Nobel.Goodbye.Unit9:CheckOut:Aimsofstudying:Howtocollectcash,creditcardandcheckpayment.Howtoexchangeforeigncurrencies.Dialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipsoftablereservation.Rememberingsomeusefuldrillsof.checkingout.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneCashierS=StephenNobelGuestJ GoodmorningCanIhelpyou﹖S I’mleavingtoday.MayIsettlemybillnow﹖J Yes,ofcourse.MayIhaveyournameandroomnumber,please﹖S StephenNobel.Room409.J OK.Hereisyourbill,Mr.Nobel.S Thisfigurelookstoobig.Perhapsthereisamistake.Couldyouexplainittome﹖J Sure.Thisisyourroomrentwinechargeandlaundrycharge.Andthisisyourroomservicefee.SWhataboutthisfigurehere﹖J Well,itistheinternationalcallschargefee.S Oh,Isee.J Howdoyouwishtosettleyouraccountsirincashorbycreditcard﹖S Bytraveler’scheck.J OK.Butdon’tforgettosignyournamehere.Thankyou.Hereisyourcopyofthevoucherandthisisyourreceiptandyourcard.Wehopeyouwillvisitourhotelagainsomeday.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneCashierS=StephenNobelGuestJ Goodmorning.CanIhelpyou﹖S Yes.IwanttocheckoutandchangesomeUSdollarsintoChineseRMB.J Howmuchisthat﹖S 200USdollars.Hereyouare.J Wechangeforeigncurrenciesaccordingtotoday’sexchangerate...100USdollars,anequivalentofRMB700.S OK,I’lltakeit.J Pleasefillintheexchangememoyourpassportnumberandthetotalsumandsignyourname.S Hereyouare.Isthatallright﹖J Yes,thanks.Whatdenominationdoyouneed﹖S Giveme40fiveyuannotes,10tenyuannotesandothersare100yuannotes.J Certainly.HereisRMB1400.Checkit,pleaseandkeepthememo.S That’sallright.Thankyouforyourhelp.J Alwaysatyourservice.TestingClassInthisspecialclassaftereverychapter,everystudentsarerequiredtochooseonewayoftestingtotestifhehadmastertheknowledgeofthischapter.WaysofTesting:1.Writingadialogueandrole-playwithyourpartner..2.Reciteadialoguefromthetext.3.Recite5moresentencesamongtheusefuldrills.Scoresshouldbemarkedaccordingtothestudents’performance.Unit10:TableReservation:Aimsofstudying:HowtoreceivetablereservationsHowtodeclinetablereservationsDialogues:1.Introducetheculturebackground.2.Learnsomeusefulandimportantwordsandexpressionsbyenjoyingthedialogues.3.Toleave3to5minutestoletstudentsreadthedialoguesseparately.Toletstudentshavearole-playwiththeirpartnerandpickoutthemistakesthatmayhappeninthedialogues.UsefulDrills&Tips:Knowandgraspthetipsofpayment.Rememberingsomeusefuldrillsofreserveatable.Thiswillbecheckedinthebeginningofnextlesson.Exercises:Finishingandpracticingthetask1.TranslatethefollowingsentencesintoChinese.2.Situationalconversation:Workinpairsandactoutthedialoguewithyourpartneronthegivensituations.ExerciseⅠJ=JaneReceptionistS=StephenNobelGuestJ Goodmorning,sir.Haveyougotyourreservation﹖S No,wehaven’t.Justwetwo.J I’msorrythehouseisfullnow.Wouldyoumindwaitingamoment﹖S Howlongdoyouthinkwe’llhavetowait﹖J About15minutes.S Ohthat’llbeallright.Wearenothungry.J MayIknowyourname,please﹖S StephenNobel.J ThankyouMr.Nobel.Nowwouldyoupleasetakeaseatandwaitoverthere﹖We’llhaveyouseatedassoonaswegetafreetable.S Thankyou.ExerciseⅡMakeupadialoguebasedonthefollowingsituationandrole-playittotheclass.ModelJ=JaneReceptionistS=StephenNobelGuestJ Goodafternoon.TiantianRestaurant.MayIhelpyou﹖S Goodafternoon.I’dliketoreserveatablethisevening.Canyoutellmeyourservicehours﹖J Certainlysir.Weareopenfrom5:00p.m.to11:00p.m.S Good.I’llreserveatablethen.J Howmanypeoplearethereinyourparty,sir﹖S Four.J MayIhaveyourname,sir﹖S StephenNobel.J Fine.AtableforfourpeoplethiseveningforMr.Nobel.AmIcorrect,sir﹖S That’sright.J Thankyou.Mr.Nobel.Welookforwardtoservingyouthisevening.时间分配及旁注四川文化传媒职业学院教案第13-16周,第25-32次课（首页）授课章节Chapter3授课方式讲授（√）实践（）其他:授课日期2014年月日教学目标知识目标Makethestudentsbefamiliarwiththetermsandusefulphrasesaboutfood&beverageservice..技能目标Maket