质检报告明细表

NOYESSActionPlan1店外场所EXTERIORGROUND酒店标志和标识的状况CONDITIONOFHOTELSIGNANDLOGO清洁、醒目，状况良好Cleanmarkednessandingoodcondition夜间灯箱要有足够、完整的照明Sufficientlylitatnight进入酒店的指引标识清晰，便于外来车辆及客人进入Clearsignagefortheconvenienceofcomingarrivingguests干净，整洁，无垃圾Clean,tidiness,nodebris停车场状况CONDITIONOFCARPARK道路状况良好(无坑洼)Roadingoodcondition(nopotholes).指向的、“不能停车(NOPARKING)”及允许高度的标志要清晰可见"NoParking"andheightclearancesignsclearlyvisible.停车位有专人管理，引导，保证车位不被当作其他用途PatrolledregularlybySecurity旗帜OUTDOORFLAGS至少3根旗杆，分别悬挂戴斯品牌旗帜、国旗、业主公司旗帜NOYESSActionPlan3flagsatleast(DaysInnLogoflag,nationalflag&ownercompanyflag所有旗帜保持良好状态，从清晨悬挂到日落Allflagsingoodconditionandflownfromearlymorninguntilownown建筑外观及周边物品(植物、装饰、景观、喷泉)CONDITIONOFEXTERIOROFTHEBUILDINGClean.状况良好Ingoodcondition.足够的照明Sufficientlighting.2外观和状况GENERALAPPEARANCEANDCONDITIONOFHOTELLOBBY1干净,垃圾箱及烟灰缸等保持清洁Clean,keepthetrashcans&ashtraysclean2状况良好Ingoodcondition.3足够的照明Sufficientlighting.4适当的纯音乐背景音乐Backgroundmusic.每日记事板和一览表NOYESSActionPlanDAILYEVENTBOARDSANDLISTINGS1、状况良好Cleanandingoodcondition.2信息及时且拼写正确、易认Currentwithcorrectspellingandeasytofollow.3色印刷，有酒店LOGO，Multicolorprintingspace,withhotellogo休息室RESTROOMS1Clean.2Wellstocked.3Odour-free.4Regularlyserviced.5照明好Well-lit.卫生间TROOMINLOBBY1及时清理，时刻保持整洁Regularlyserviced,clean.2无异味Odour-free.3能够正常使用Wellstocked.NOYESSActionPlan4Welllit.5生用纸时刻保持充足提供Toiletpapersupplysufficient6各个厕位内至少保证一个挂衣钩Atleastonecoathookineverystall大厅内的指向标志DIRECTIONALSIGNSINTHELOBBY1Clean.2Ingoodcondition.3志安放位置醒目、易懂Signsareprominentlylocated,easytofollow.SK1本外观要新。Frontdeskcounterisclean,neatandtidy.Pensareinworkingconditionandblotterpadsarelookingnew.2酒店前台必须放置戴斯(中国)酒店宣传册及戴斯简报。TheDaysInnChinabrochures&DaysNewsmustbeprominentlydisplayedatthefrontdesk.3戴斯(中国)VIP卡DICVIPcard3.1大堂醒目位置摆放戴斯(中国)集团统一印制的VIP卡宣传海报DICVIPcardposterisprominentlydisplayedinLobbyNOYESSActionPlan3.2台摆放VIP卡折页宣传册DICVIPcardbrochuresplacedinLobby3.3前台提供VIP卡介绍及销售服务ReceptionprovidesVIPcardintroductionandsalesservice3.4前台摆放戴斯(中国)酒店宣传册PlaceDIChotelbrochureinreceptionarea.4AmericanExpress,MasterCard,Visa,DinersClub和银联卡Propertiesmustacceptallmajorcreditcardsaspaymentforallcharges.Asaminimum,thismustincludeAmericanExpress,MasterCard,Visa,DinersClub,andUnionPay.行李存放区域EA1干净,有序Clean，orderly3洗衣袋及洗衣价格单必须放置于所有客房及前台。戴斯三星酒店可以选择是否提供上述服务，如提供此服务，则洗衣袋及洗衣价格单必须ItisoptionaltooffersamedayguestlaundryanddrycleaningserviceforDaysInn’s,however,ifaDaysInndecidestoofferthisservice,laundrybagsandpricelistisrequiredtobeoffered.NOYESSActionPlan所有放置于客房内的广告制作应专业，并应有助于推广戴斯品牌。客房内的广告只限用于戴斯酒店的服务及设施、戴斯品牌的宣传、其他AllguestroomadvertisingshouldbedoneprofessionallyandshouldbenefittheDaysInnSystemasawhole.ROOMINITIALCONDITIONDoorlocksfunctionsmoothly,andareinexcellentcondition.房间的地毯情况良好，没有明显的破损、缝裂和线头，没有任何污迹Carpeting/Flooringthroughouttheroomareinverygoodcondition,freeofvisiblewearandlooseseamsandthreads,andarecompletelyfreeofdebrisandstains.尘灰。Walls,woodworkandceilingsareinverygoodcondition,freeofnicks,marksanddirt.Furnitureareinverygoodcondition,freeofvisiblewear,andarecompletelyfreeofdebrisandstains.Windowsandglassdoorsarecompletelycleaninside,verycleanoutside,includingsillsandframes.Windowsandglassdoorsoperatesmoothlyandeasily,andlocksecurely,withsafetybarsonglassdoors.Allshelvesanddrawersthroughouttheroomarecompletelyfreeofdustanddebris.NOYESSActionPlan床要柔软舒适，放置足够的枕头(大床4个，小床2个)。Bedspresentaplushandcomfortableappearance,withextrapillow(4onkingbed,2ontwinbed).等。Allbeddingmaterialsareinexcellentcondition,freeofwearandanydebris,hairorstainwhatsoever.Entireroomisfreshandodor-freeandgivesanimpressionofgoodventilation.Temperaturecontrolsaresimpletouseandhaveefficienteffectivenessinchangingroomtemperature.Lightingprovidessuperiorreadingilluminationatthebed,desk,andchairs/sofas.房间内放置印刷品有、客服指南、文具、地图、客人问卷、送餐菜RoomcollateralincludeDirectory,GuestServicesDirectory,gueststationery,citymap,guestquestionnaireandroomservicemenu,allinexcellentcondition.Incomingandoutgoingtelephoneservicemustbeavailabletoguest24hoursaday.Instructionsfortelephone,voicemail,andfrequentlyusedhotelextensionswillbeprovided.NOYESSActionPlan房间期刊包括酒店杂志，当地流行杂志、电视节目指南和现任发行PeriodicalsincludeaHotelmagazine,localmagazine,andTVprogramviewingguide,allcurrentissuesandinexcellentcondition.电视、广播情况良好、使用功能方便(包括遥控)电视频道指南放在functionconveniently(includingremotes),andTVchanneldirectoryisprominentlyavailable.Mirrorsthroughouttheroomarespotlesslyclean,andinexcellentrepair.Bathroomfixturesarespotlesslyclean,freeofhair,damageanddiscoloration.Towelsandrobesareinexcellentcondition,fluffyandabsorbentandcolorconsistent.DaysInn—robesaretobeprovidedinsuitesDrainsfunctionsmoothlyanddrainquickly.。Tapsfunctionsmoothlyandprovideforfirmwaterpressureinallfixtures.象。Groutandcaulkareinexcellentrepair,anddonotshowanydiscoloration.Thebathroomamenitiesareconvenientlyavailable.NOYESSActionPlanAllareasmustbefreeofinsects,rodentsandpests.酒店内客人所有可视区域包括：景观，建筑物内外墙，标识，户外广告栏，内部装修及装饰须遵从戴斯酒店管理集团(中国)之标准。Alllandscaping,buildinginteriorsandexteriors,signs,billboards,interiorfurnishingsanddécorinareasobservabletotheguestasanyandalladditionsorreplacementsofitems,mustcomplywithDICStandard.男式衣架(配置标准按照集团房务部管理手册的规定执行)Hangers–normal(ThedetailsplacementstobeperRoomsDivisionManualSpecification).女式衣架(配置标准按照集团房务部管理手册的规定执行)Hangers–skirt(ThedetailsplacementstobeperRoomsDivisionManualSpecification).2x纤维拖鞋配置每间客房。2xslippers–syntheticperroom2x洗衣袋配置每间客房。2xlaundrybag–syntheticperroom2x购物袋配置每间客房2xshoppingbagperroomPlastic–StandardRoom1x钢笔或圆珠笔配置每间客房服务指南内。1xpen/ballpenservicedirectory1x铅笔配置每间客房记事本的上方。1xpencilpernotepad2x平底大玻璃杯配置每间客房。2xtumblerperroomNOYESSActionPlan2x平底大玻璃杯配置每间客房浴室。2xtumblerperbathroom2x咖啡杯或茶杯带碟配置每间客房。2xcoffeemug/cups/saucerperroom2x咖啡匙或茶匙配置每间客房。2xteaspoonsperroom2x烟灰缸配置每间吸烟的标准客房3x烟灰缸配置每间吸烟的套房2xashtrayperstandardroom(smokingroom)3xashtraypersuite(smokingroom)客房供应品-糖,咖啡,茶包GUESTROOMSUPPLIES–TEA&COFFEESETUP咖啡：2x三合一速溶咖啡+2x纯咖啡每间客房。2xcomplimentarycoffeemixand2xblackcoffeeperroom2x中式茶包配置每间客房。2xChineseteaperroom客房宣传品/印刷品GUESTROOMCOLLATERALS1x请勿打扰卡，放置于客房门后把手上。1xDNDsignbehindtheguestroomdoor.2x洗衣单放置于洗衣袋口袋内。2xlaundrylistperlaundrybag.2x免费矿泉水标签放置于每瓶矿泉水颈口。2xcomplimentarywatertagperwaterbottle.1x电视节目单，1x电视节目单夹放置于电视机旁/床头便于客人使用1xTV/channellist&1xTV/programholderperTV.1xguestservicedirectoryperroomNOYESSActionPlan1x文具夹,配置每间客房。1xstationeryfolderperroom.(3.6.5&3.6.6可合并)1x电话记录本+1支铅笔配置每部电话机旁边。1xnotepad&1xpencilpertelephoneset.A4信纸(配置标准按照集团房务部管理手册的规定执行)。Writingpaper-A4(ThedetailsplacementstobeperRoomsDivisionManualSpecification).A4信封(配置标准按照集团房务部管理手册的规定执行)。Envelope-A4(ThedetailsplacementstobeperRoomsDivisionManualSpecification).1x客人意见书，配置客房文具夹内。1xopinioncard.1x免换床单卡/环保卡，配置每间客房。1xbedsheetre-usecardperroom.1x免换毛巾卡/环保卡，配置每间客房浴室。1xtowelre-usecardperbathroom.1x火柴,配置每间吸烟客房。1xmatchespersmokingroom.1x洗发液，独立包装，配置每间客房。1xshampooperroom,individualpacking.1x护发素，独立包装，配置每间客房。1xconditionerperroom,individualpacking.1x沐浴液，独立包装，配置每间客房。1xshower/bathgelperroom,individualpacking.1x手皂，配置每间客房。套房需增加一个。1xhandsoap(40g)perroom.1xadditionalforsuite.NOYESSActionPlan1x沐浴皂，配置每间套房的浴缸或淋浴间。1xbathsoap(50g)perbathtuborshowerstallinsuite.1x针线包,配置每间客房塑料盒装–只提供套房纸盒装–所有标准房间1xsewingkitperroomplasticbox–Suiteonlypaperbox–AllStandardRoom1x棉花棒，配置每间客房。1xcottonbudsperroom.1x浴帽,配置每间客房1xshowercapperroom2x牙刷和牙膏,配置每间客房。2xtoothbrushandtoothpasteperroom.1x梳子,配置每间客房，如房间入住两人时，需增加一个。1xcombperroom,1additionalfordoubleoccupancyroom.2x卫生袋,配置每间客房。2xsanitarybagperroom.1x皂碟，配置每间客房。1xsoapdishperroom.1x挂衣钩1xclothes-hook2x普通浴巾，配置每间:标准客房2xbathtowel–regularperAllStandardRoom2x普通手巾，配置每间:标准客房2xhandtowel–regularperAllStandardRoomNOYESSActionPlan2x普通面巾，配置每间:标准客房2xfacetowel–regularperAllStandardRoom1x地巾，配置每间客房。1xbathmatperroom.1x浴室防滑地垫，配置每间客房。1xbathmat–rubberperroom.1x浴帘,配置每间客房。1xshowercurtainperbathtub.1x浴帘绳，配置每间浴室浴缸上方位置。1xshowercurtainlinerperbathtub.2x普通浴袍，配置每间:套房2xbathrobe–regularperSuiteOnly–DaysInn所有戴斯酒店应保证30%的客房为非吸烟客房。如当地市场需要，应相应增加非吸烟房间的数量。酒店根据非吸烟房间总数的规定设置适Allnon-smokingroomsshouldbeinadjacentblocksorsomeotherarrangementwhichwillsimplifyhousekeeping,reservationsandregistration.Allashtraysshouldberemovedfromthenon-smokingrooms.Non-smokingroomsshouldnothavesmokeodor.rNOYESSActionPlan所有瓶罐干净，有清晰商标。确保所有饮料在保质期内，没有过期饮Allbottles/canswillbecleanandrust-freelabelsproperlyaffixed.Toensureallitemswithintheexpirationdateandnoexpireditemstobefound.41餐厅运营总则RESTAURANTOPERATIONSGENERAL.1.1所有酒店必须在餐厅入口处明显位置摆放标牌以示客人餐厅运营时间Eachpropertymustprominentlydisplayasignattherestaurantentranceand/orlobbyareatonotifyguestsoftherestauranthours..1.2如客人提出要求，餐厅必须提供儿童用高椅或辅助座椅(每五十个座位配备一把且必须符合当地法律法规)。Asupplyofchildren’shighchairsorboosterseatsmustbeavailableonrequest(minimum1per50seatsandmustcomplywithlocalcoderegulations)..1.3在餐厅每日运营时间，必须划出一部分就餐区域作为非吸烟区，并在Partofdiningareasmustbedesignatedasnon-smokingduringfoodservicehourswithappropriatesignageandmustadheretolocalsmokinglawregulationsatallothertimes..1.4、灯光和温度的设置。Allrestaurantsaresettodeliveraninvitingambienceappropriateforthetimeoftheday(music,lighting,temperature).NOYESSActionPlan.1.5Tablesmustbeleftdressedthroughoutoperationhours.mItemsare1)刀2)叉3)筷子cks4)咖啡杯Coffeecup5)纸巾6)盐盅&胡椒盅Salt&peppershakers2早餐BREAKFAST2.1戴斯早餐服务基本标准DaysBreakfastServiceStandards.2.1.1AllDayspropertiesmustprovidebreakfastservicetoallguestsonthepremises..2.1.2Noflowerandplantondiningtableafterguestareseated.NOYESSActionPlan.2.1.3。Allkitchenequipmentthatisavailableandvisibletoguestsmustbecleaned,polishedandinimpeccablecondition..2.1.4食品要做标签，中英文，不可使用手写的标签，质地精良。Foodislabeledwhereappropriate，bilingual,neverusehand-writtenlabel,excellentinquality.2.1.5Guaranteeenoughfoodforguest.2.1.6生检Theitemsinboththehotandcoldareasofthebuffetmustbemaintainedatthecorrecttemperatures.Localfoodhygieneregulationsapply..2.1.7Anyfoodandbeverageservedandclearedbystaffmustbedoneusingatray..2.1.8餐厅电视应播放客人认可的新闻频道(如CNN,BBC，中央一台等)，电视的摆放利于客人观看并将音量调低。AllDayshotel’stelevisionmusthave:1)CNNorInternationalnewschannel2)Sportschannel3)MoviechannelNOYESSActionPlan.2.1.9菜单上必须有全部冷、热菜项目，包括儿童餐。鼓励酒店在菜单上增和宗教食品也应注意，再加上一个素食选择。创新佳肴，建议每三个月变换一次菜式。Menusand/ormenuboardmustcontainaselectionofhotandcolditemsforallmeals,includingchildren’sitems.Hotelsareencouragedtoincludehealthyeatingselectiononthemenu.Localculturalandreligiousconsiderationsmustberecognized,plusareasonableselectionofidentifiedvegetarianchoices.Therestaurantshouldalsoprovidethecustomerwithlightappetiteselections.Requestsforsubstitutionanditemsnotonthemenuwillbehonored,ifreadilyaccessible.Chefrecommendationsarefeaturedinallmenusreflectinginnovativedishes.Thisshouldbechangedevery3monthsoraccordingtoseasons..2.1.11餐厅要放有报纸，至少有当地的一份报纸，如果当地报纸不是英文Newspaperwillbeavailableintherestaurant.Aminimumofonelocalnewspapermasthead.IfthelocalnewspaperisnotEnglish-language,theremustbeoneEnglish-languagemastheadin.2.1.12间peratingHours斯集团要求各酒店早餐服务时间为周五早上6:30至10:30周日早上7:00至11:00Requiredhoursforbreakfastoperationare:MondaytoFridayam–10.30amSaturdayandSunday7.00am–11.00amNOYESSActionPlan.2.1.13人的需要。Breakfastitemquantitiesmustbeavailabletomeettheguest/occupancydemandsfortheentiretime..2.1.14Theoperatinghoursmustbeprominentlydisplayedinthelobbyorbreakfastarea..1早餐必须提供公共就餐区域，环境要温馨。餐厅经理应正确管理餐厅并强调细节，尤其以确保清洁卫生为重点。摆放在自助餐台上的食品Thebreakfastmustbelocatedinadiningareawithinthecommunalpublicareas,whichprovidesawarmandcordialenvironment.TheManagermustprovideforpropersupervisionandattentiontodetailwithcleanlinessbeingatoppriority.Itemsmustbedisplayedusingthehighestqualityfoodsandmustbepresentedinanattractivemanner..2.2.2-咖啡-茶HotdrinksCoffeeTeaNOYESSActionPlan.2.2.3所有戴斯酒店需提供种类丰富的早餐。早餐食物应按标准摆放，摆放保证新鲜。AllDaysInnandDaysHotelpropertiesmustofferaFullBreakfast.Allbreakfastitemsmustbepresentedinaprofessionalmannerandmustbeprovidedfromaserverycounterthatmustbeincloseproximitytothekitchen.Allfooditemsandbeveragesmustbefresh..2.2.4mItemsare橙汁(可放置在冷冻果汁机里或玻璃水瓶中供客人取用)至少一种其他果汁(可放置在冷冻果汁机里或玻璃水瓶中供客人提供玻璃壶或机器供客人饮用冰水牛奶(新鲜，撇去奶皮的牛奶)，存放在玻璃水瓶中，放置在自助餐台冷藏区域，或制冷饮水器中FruitJuicesandColdDrinksOrangeJuice(canbeservedfromachilledjuicemachineorfromglasscarafesheldintherestaurant)AtleastoneotherJuice(canbeservedfromachilledjuicemachineorfromglasscarafesheldintherestaurant)IcedwatermustbeavailableinajugorfromadispenserMilk(Fresh,semi-skimmedmilk,locatedinajugonrefrigeratedsectionofthebuffetorfromachilleddispenser).NOYESSActionPlan.2.2.5如果面包不是在酒店制作的，必须从糕点店购买质量最好的提供2种面包和面包机最低标准为提供白色及棕色中等厚度的面包tionAllbreadandbakeryitems,ifnotproducedin-house,arepurchasedfromabakerywiththehighestqualitystandardDaysInnandDaysInnBusinessPlacemustatleasthave2typesofbreadandatoaster.Whiteandbrownmediumslicedbreadistheminimumstandard.2.2.6/人造黄油需放置在玻璃碗中，并碗中放置冰块，半满。玻璃碗放置在自助garineMustbedisplayedinaglassbowl,keptaminimumofhalffull,intherefrigeratedsectionofthebuffet..2.2.7份量。AllDayspropertiesmustprovidejams/preserves.DaysHotel&SuitesandDaysHotelmustprovideindividualportions.Jamsdonothavetobeplacedintherefrigeratedsection.2.2.8不允许把松散的早餐谷物放在分配器里LoosecerealindispensersisnotpermittedNOYESSActionPlan.2.2.9温度控制在4度，使用标准的具有冷藏功能的餐饮设备藏区域不得使用冰块tedSectionMustbesetat4°CandbestandardrefrigeratedcateringequipmentNoiceispermittedaspartofrefrigeratedequipment.2.2.10冷、热盘均为纯瓷，直径不得小于23厘米碗必须为纯瓷，直径不得小于23厘米刀叉包裹在餐巾纸中，放置在自助餐台上(最低标准)刀叉与餐巾纸摆放在餐桌上(较高标准)5oz的玻璃杯须放置在buffet台上的果汁机/冰水壶旁边在面包区域放置夹钳(塑料或金属)烤面包机旁的夹钳不使用金属材质Hotandcoldplatesmustbeplainceramic/chinaandaminimumof23cmdiameterBowlsmustbeceramic/chinaandaminimumof13cmdiameter5ozGlassesmustbeprovidedonbuffetnexttofruitjuicemachine/icedwaterjugTongs(plasticormetal)arerequiredforeachofthebakerysectionTongsatthetoastermustnotbemetal2.3早餐熟食CookedBreakfast.2.3.1PleasenotethatofferingcookedbreakfastismandatoryforDaysHotelsandDaysInn.NOYESSActionPlan.2.3.2热食摆放在buffet台上不得超过30分钟。Hotitemsmustbedisplayedonthebuffetfornolongerthan30minutes..2.3.4煎蛋Asaminimum,friedeggmustbeprovided.2.3.5酱油，醋ntsTomatoketchup,sauce&vinegar3午餐&晚餐服务LUNCH&DINNERSERVICE.3.1所有戴斯酒店须向客人提供午餐和晚餐服务。AllDaysHotelsmusthavealunchoffering..3.2用餐时间HoursDayspropertiesmusthaverestaurantsopenfordinnerforaminimumof4hours,7daysaweek..3.3酒店必须准备好印刷精美的菜单供客人使用(或提供菜单板)。不可必须提供英文菜单。Professionallyprintedmenusand/ormenuboardsmustbeprovidedforallmeals.Handwrittenorprintedmenusarenotacceptable.Englishmenusmustbeavailable.NOYESSActionPlan.3.4菜品描述必须准确并符合实际，尤其是原料、质量、出品地、份量及。Descriptionsformenuitemsmustbeaccurateandcomplywithanyapplicable"TruthinMenu"regulations,particularlywheningredients,quality,foodorigin,size,and/orweightarestated.Itemsservedmustmeetthemenudescriptions.5酒店员工基本仪容仪表要求GROOMINGMINIMUMSTANDARDS着装干净、整齐,保养及状况良好Uniformscleanandtidy,ingoodrepairandcondition.要擦亮，颜色保持本色Shoespolishedandrightcolour.店规定佩戴姓名胸章NametagswornaccordingtoHotelspecifications.容整洁，女员工着淡妆Cleanface,femalestaffwithlightmakeupTidyhair6保项目清单MinimumMaintenanceItemsList外墙(干净，玻璃幕墙定期清洁，一年至少两次)Outerwall(clean,glasswallshouldbecleanedatleasttwiceayear)NOYESSActionPlan夜间客房外窗内灯光色调(一致暖色调)Warmtoneinrooms绿化(店内绿植及酒店四周园林，无枯萎，修剪整齐，室内绿植叶面Greenery(plantsinsideandoutsidehotelshouldbecuttidily,cleanwithoutwitheredleaves)木装饰(大堂、餐厅、客房等木装饰漆面色差的维护协调，无裂纹)Wooddecoration(woodinlobby,restaurantandroomshouldbeintainedwithoutcracks天花(大堂、餐厅、客房等无褪色及开裂迹象)Ceiling(nodiscolourizationandcrackinlobby,restaurantandroom)石材地面(光亮，能反射出灯影)Stonefloor(Bright,canreflectthelight)地毯(洁净，脚感舒适)Carpet(cleanandcomfortableforfeet)灯光亮度(充足，冷暖色调运用与各营业场所匹配)Enoughlighttonemustmatchthefacility)洁具(表面完好无损，洁净，光亮)Sanitaryappliance(unbroken,cleanandbright)五金类(如洗手间水龙头等，光亮，无损渍)Metalsbrightandunabroken,suchastap)1客房淋浴下水(通畅)ctedsewerage2客房冷热水(舒适，压力足，冷热水转换快捷)Roomhotandcoldwater(comfortablewithenoughpressure)3地脚线、地面砖接缝处(干净、无霉渍，积尘)NOYESSActionPlanAnchorline,floortile(cleanwithoutmildewanddirt)4布草(足够蓬松，强吸水能力，干净)Linen(loose,waterabsorbingcapacityandclean)5空调(室温根据季节调节，舒适于客人需要；温度调节转换快捷)Airconditioner(canadjustfastaccordingtoseasonandguestcomfortability)7TAIDKITS在前台、厨房及客房区域有充足的、专业级别的配备。急救箱应放在容易取到的地方。部门经理和负责此区域的经理要随时检查急救箱的Fullystocked,industrialtypefirstaidkitstoincludeaminimumofplastersmustbeavailableatthefrontdesk,kitchenmaintenanceandhousekeepingareas.Firstaidkitsshouldbelocatedintheareawithfreeandeasyaccessibility.ItistheresponsibilityoftheDepartmentheadtoensurethattheFirstAidKitsarekeptfullystockedatalltimes.险箱SAFEDEPOSITBOXESNOYESSActionPlan所有戴斯酒店应为住店客人提供免费的前台或客房保险箱。如酒店无法提供保险箱设施，酒店应向住店客人免费开放自用的保险柜用以存储客人的贵重物品，同时酒店应购有相应的保险已确保客人财产的安全。此项服务应根据法律要求置于酒店明显位置，以确保在有贵重物轻酒店的责任。风险声明通常置于前台明显位置。AllDaysHotelsmusthavesafedepositstorageavailableatnochargetoallregisteredguestsinthefrontdeskareaorintheguestrooms.IftheDaysInndoesnothavesafedepositstoragefacilities,theproperty’ssafemustbeavailableforstorageofvaluablesatnochargetoregisteredguestsandappropriateinsurancemustbeinplace.Theavailabilityofthisservicemustbedisclosedinaccordancewiththelawslimitinginnkeeperliability(ProprietorsAct)forlossofvaluables.AdisclosurestatementisusuallydisplayedatthefrontdeskandonthebackoftheDaysInnService.DFOUND须制订失物招领规范TheremustbeaLost&Foundsystem客户资料安全GUESTINFORMATIONSECURITY化学用品安全HEMICALSECURITYNOYESSActionPlan备。Alistofchemicalandcleaningproductsthatemployeeswillbeworkingwithintheirjobclasswillbemadeavailableforreference.Itexplainseachproduct,thehazards,theprecautionsandequipmentneededtoworkwiththemandwhattodoiftheyshouldcomeintocontactwithanyhazardouschemicalintheirworkarea.员工有权了解工作中所用化学用剂，如何阅读瓶上的标签。所有的瓶Employeeshavearighttoknowaboutthechemicalsintheirarea.Employeeswillbeinstructedonhowtoreadthelabeledbottles.Allbottlesmustbelabeledpriortouse.Dangerousgoods,chemicals&inflammableitemsmustbeproperlystoredinthedesignatedspace.全DSECURITY安全信息卡片(逃生图)应被放置在塑胶框内并置于客房门板背后Asafetyandsecurityinformationcard(evacuationmap)mustbeplacedinsidetheguestroom,ontheinsidefaceoftheguestroomdoorinaPerspexholder.查阅相关记录(文字与图片)：THERECORDS(LETTERSANDPHOTOS)NGRandomfiredrillsareconductedonceeverythreemonths.Fullfiredrillsareonceayear.NOYESSActionPlan每年至少进行一次全面疏散演习。由于酒店业人员流动普遍存在，建Generalevacuationdrillsareconductedatleastonceayear.Duetohighturnoverofstaffing,hotelsareencouragedtoconductevacuationtwiceayear.Conductregularinspectionofescapewaysandexitsallocatedforuseintheeventsofanemergency,minimumonceaweek.安全培训。Employeesafetyorientationmustbedonefornewhiresandminimumonannualbasis.厨房排风管道清除：西厨房每年至少两次，中厨房每年至少四次，洗KitchenExhaustDuctsCleaning:Allkitchensminimumtwotimesperyear.Chinesekitchenminimumfourtimesperyear.LaundryExhaustDuctscleaningdoneonmonthlybasis.置灭火毯。Allkitchensareamusthaveafireblanketvisibleforeasyaccessasperlocalfirebureaurequirement.8厨房卫生及安全最低标准卫生清洁记录SANITATIONRECORD餐饮部员工体检记录FoodSafetyTrainingCalendar(Monthly,Yearly)锅具厨具清洗检查表NOYESSActionPlaneaningInstructions冷藏/冷冻冰库的清洁和消毒记录CleaningAndSanitizingofUnderCounter&UprightChiller/ords夜班厨房清洁检查表ightKitchenCleaningInstructions洗碗机换水记录htKitchenCleaningChecklist道清洁记录KitchenExhaustDuctsCleaningChecklist卫生基本要求SANITATIONBASICREQUIREMENT洗手台清洁无污渍，积水，锈迹。洗手消毒液正常使用，洗手正确Washbasinisspotlesswithoutrustandwater.Sanitizerisinworkingcondition,righthandwashinginstructionisonthewall.干净整洁，洗手设施正常，洗手消毒液和擦手纸(或烘手器)正常使用，脚踏式垃圾桶加盖。Doorandwindowisunbroken,floorisclean,handwashingfacilityisinworkingcondition(sanitizerandhanddrier),footpumptrashcanwithlidNOYESSActionPlan厨房温度低于23度，地面干燥整洁，墙面不得张贴任何物品；存放私人用品，工作人员需要佩戴口罩和手套；刀具砧板必须分开使用，并且做到专人专用工具，所有冰箱必须标明标示，温度在0-5度(冷藏)，或-18度(冷冻)，所有蔬菜和水果必须清洗消毒后方可进入冷菜间；冰箱内食物必须分类保存，生熟分开，所有食品必须有密Kitchenisbelow23℃,floorisdry,nothingonwall;wearglovesandmaskwhendealingwithpersonalitems;choppingboardandcuttershouldbeuseseparately,refrigeratorshouldhavesignage(0-5℃;-18℃).Foodshouldbewashedbeforeputtingintorefrigerator.Cookedanduncookedfoodshouldbestoredseparatelyandsealedwithmarkeddate.地面干燥整洁，墙面不得张贴任何物品；存放私人用品；刀具砧板必须分开使用，并且做到专人专用工具，所有冰箱必须标明标示，温度在0-5度(冷藏)，或-18度(冷冻)，所有蔬菜和水果必须清洗消毒后方可进入冷菜间；冰箱内食物必须分类保存，生熟分开，所有食品；Kitchenisbelow23℃,floorisdry,nothingonwall;wearglovesandmaskwhendealingwithpersonalitems;choppingboardandcuttershouldbeuseseparately,refrigeratorshouldhavesignage(0-5℃;-18℃).Foodshouldbewashedbeforeputtingintorefrigerator.Cookedanduncookedfoodshouldbestoredseparatelyandsealedwithmarkeddate.NOYESSActionPlanroomstaffroomstaffshouldwearandmaskis厨房清洁不允许使用脏抹布。只用百洁布。切片机必须每周拆卸清洁地面干燥整洁，墙面不得张贴任何物品；存放私人用品；刀具砧板必须分开使用，并且做到专人专用工具，所有冰箱必须标明标示，温度在0-5度(冷藏)，或-18度(冷冻)，冰箱内食物必须分类保存，生所有食品存储盒必须按照生熟分开gloves.Dirtywipingnotallowedinkitchen.Filletingmachineandmeatmincershouldbecleanedeveryweek.Paperboxesandofficepapershouldnotbeinkitchen.Kitchenisbelow23℃,floorisdry,nothingonwall;wearglovesandmaskwhendealingwithpersonalitems;choppingboardandcuttershouldbeuseseparately,refrigeratorshouldhavesignage(0-5℃;-18℃).Foodshouldbewashedbeforeputtingintorefrigerator.Cookedanduncookedfoodshouldbestoredseparatelyandsealedwithmarkeddate.地面干燥整洁，墙面不得张贴任何物品；存放私人用品；刀具砧板必须分开使用，并且做到专人专用工具，所有冰箱必须标明标示，温度在0-5度(冷藏)，或-18度(冷冻)，所有蔬菜和水果必须清洗消毒后方可进入冷菜间；冰箱内食物必须分类保存，生熟分开，所有食品；NOYESSActionPlanKitchen