宁波理工-商务英语口语

Introduction:product,companyandpersonnelProduct主打产品是笔记本电脑，轻薄，携带方便，外形时尚，采用最新技术，系统运转速度快，内存大，显示画面优越，有强大的娱乐功能Themainproductisalaptop,smallandlight.easytocarry，haveafashionalshape,usingthelatesttechnology,Thesystemrunfast,haveamemory,displayscreenissuperior,hasastrongentertainmentfunctionCompany年轻派科技公司，主打笔记本电脑，同时经营平板电脑，智能手机及相关配件，公司配有强大的研发团队，销售团队，努力一直成为年轻一代的最佳选择。Youngtechnologycompanie,Mainproductisalaptop，alsooperatingtabletcomputers,smartphonesandotherrelatedaccessories,thecompanyisequippedwithastrongresearchanddevelopmentteam,andsalesteam,effortstobecomethebestchoicefortheyoungersPersonnel职能：主管公司行政人事部和营业部主要工作：管理行政主管人员招聘及员工培训工作。制定员工考评制度，包括工资制定，考勤扣假等制度。负责营业关于各景点对接的工作及后勤工作。Position：directorName:施秀芳Functions:InchargeofcompanypersonneldepartmentandsalesdepartmentMainjob:Managementadministrativepersonnelrecruitmentandtrainingwork.Developstaffappraisalsystem，Includingwages,attendancebuttonoffsystem.Beresponsibleforthebusinessaboutthescenicspotsindockingandlogistics.2.MakinganappointmentA:你好，我是AB:你好，我是B，我是什么集团的总经理。打电话是为了约个开会的时间。A:哦，好的。您下周什么时候有空？B：下周三下午3点，怎么样？A：可以的，那在哪里碰面呢？B：来我办公室吧。A:好的下周见，拜拜B：拜拜A:hello,I'mMichelleB:hello,I'mB,thegeneralmanagerofthe123.Makingthephoneistosetupameetingtimenextweek.A:oh,good.whenyouhavefreetimenextweek,?B:howaboutnextWednesday,3PM?A:itisok,andwheretomeet?B:Howaboutcometomyoffice?A:Allright,seeyounextweek,byebyeB:byebyeA:你好，我是AB:你好，我是B，我是什么集团的总经理。打电话是为了约个开会的时间。A:哦，好的。你打算约在什么时候？B：十月十六号周五，怎么样？A:很抱歉，那天我木有时间。另外找个时间吧B:你什么时候有空？我最近比较都比较空A:下周三下午3点，怎么样？B：恩，可以的。那下周三下午3点我去你办公室找你。A：好的，再见B:再见A:hello,I'mAB:hello,I'mB,whatismygeneralmanagerofthegroup.Makethecallistosetupameetingtime.A:oh,good.Whenareyougoingtoabout?B:howaboutOctober16,onFriday?A:I'msorrythatIhavenotimethisdayonmyschedule.Canwechangethetime?B:year.whenareyoufree?A:howaboutnextWednesday,3PM?B:well,ThenextWednesdayat3PMIwillgotoyourofficelookingforyou.A:ok,seeyouthenB:SeeyouthenReschedulingwithseveralpersonsA:嘿，亲爱的们，不好意思，我这周末突然有了任务，看来我们的出游计划要改期了。B;这样啊，好遗憾，本来还想去看那天刚上映的电影呢C:没关系，我们换个时间去吧D:好啊，大家什么时间有空啊？这周六可以么？A:我没问题B;我也可以C:周六，周六我有作业要完成呢，要不下周一，听说那天商场有优惠活动呢？B:好啊好啊，上次出去购物，就看到一件衣服因为贵所以没买，让我这次去买了它C:好，下周一，大家都确定有时间的吧？A;嗯D:嗯C:好，下周一让我们一起去狂欢吧A,B,C:好！（好！好!)A:Hey,mydear,I'msorry,IsuddenlyhadAtaskthisweekend,ourtravelplanseemstobeputoff.B;it'sapitty,WehadplannedtoseethenewmoviethatdayC:Itdoesn'tmatter,let'schangethetimetogotoD:ok,Whattimeyouhavefreetime?HowaboutthisSaturday?A:IhavenoproblemB;IcanalsoC:onSaturday,?SaturdayIhavehomeworktodo,howaboutthenextMonday,,Iheardthatthemallhasafavourableactivitythatday?B:Itisverygood,Lasttimegooutshopping,Isawadress,butdidn'tbuy,becauseitisexpensive,iwanttobayitthistimeC:ok,nextMonday,everyonewassurehavetime?A;yesD:yesC:ok,Let'sgotoshoppingnextMondayA,B,C:OK!(OK!OK!)4.HiringacarA:你好，这里是1010203，请问能帮到你什么？B：你好，我想要雇佣一辆车A：好的，请问你有几位？B：四人的A：什么时候需要用呢?B：今天下午5：00A：好，请问你的地址是什么？B：宁波市鄞州区学府路一号A：好的，下午五点，四人座车到宁波市鄞州区学府路一号，对吗？B：是的。A：好，到时联系你是打这个电话吗？B：可以A:101213是吗?B:对的A：好，已经为您预定了车，下午五点车会来接你的B：好的，谢谢了A:不客气，感谢你选择我们，再见了B:再见A:Hello,thisis1010203,whatcanIhelpyou？B:Hello,IwanttohireacarA:Ok,howmanypeopledoyouhave?B:FourA:Andwhenwillyouneed?B:5PMtodayA:Well,whatisyouraddress?B:Ningboyinzhoudistrictxuefuroadno.1A:OK,atfiveo'clockintheafternoon,fourpeopleneedacartoNingboyinzhoudistrictxuefuroadno.1,right?B:Yes.A:OK,ThencontactyouistomakethiscallB:yesA:101213i？B:That'sright,A:Well,Havebookedthecarforyou，atfiveo'clockintheafternoonthebuseswillpickyouupB:Ok.ThanksA:You'rewelcome,thankyouforchoosingour,goodbyeB:GoodbyeReservation:flightticket;hotelroom;seatintherestaurantflightticketA:你好，这里是中国东方航空，请问能帮到你什么？B：你好，我想要预定一张机票A：好的，请问你需要几号的？B：12月25A：从哪里飞往哪里呢？B：宁波到北京?谢谢A：好的，宁波到北京，你想乘坐的是哪一班的呢？B：13：30的，需要两张票A：需要什么类型的座位呢？B：经济舱A：好的，12月25号13：30两张经济舱的从宁波飞往北京的票，对吗？B：是的。A：好，您的票已经预定成功B：好的，谢谢A:不客气，请你到时提前取票，并注意登机时间B:好的，没问题A：好的，感谢您的来电，再见B：再见A:hello,thisischinaeastern,canIhelpyou?B:hello,I'dliketoreserveaticketA:ok,canyoutellmewhichdaydoyouneed?B:onDecember25A:fromwheretowhere?B:ningbotoBeijing?thankyouA:ok,ningbotoBeijing,whichturnareyouwanttoride?B:13:30,needtwoticketsA;whatkindofseatdoyouneed?B:EconomyclassA:ok,December25th13:30twoeconomyclassticketsfromningbotoBeijing,isright?B:yes.A:well,yourtickethasbeenscheduledsuccessfullyB:ok,thankyouA:you'rewelcome,pleasecollecttheticketsinadvance,andpayattentiontotheboardingtimeB:ok,noproblemA:ok,thankyouforcalling.Good-byeB:goodbyehotelroomA:你好，这里是洲际酒店？请问我能帮助您什么？B：你好，我想要预定一间房A：定多久呢？B：就5月7日一天A：那需要那种房间呢？B：标准间A：好的，请问您怎么付款？B：信用卡A：好的，能看下你的身份证么？B：可以，号码是3333A：好的，五月七日定标准间一间，您已经预定成功了B：好的，谢谢A：感谢你选择我们，希望能为你带来满意的服务，再见B：再见A:hello,hereistheIntercontinentalhotels?WhatcanIhelpyou?B:hello,I'dliketoreservearoomA:howmanydaysdoyouneed?B:justoneday,onmay7thA:mayiknowwhatkindofroomdoyouneed?B:astandardroomA:ok,howareyoupaying?B:creditcardA:thatisfine,mayiseeyouridcard?B:yes,numberis33333A:yes,May7thAstandardroom,youhavereservedsuccessB:ok,thankyouA:thankyouforyourchoice,wehopetobringyouAsatisfactoryservice,goodbyeB:goodbyeseatintherestaurantA:你好，这里是俏江南？请问我能帮助您什么？B：你好，我想预定座位A：好的，请问你有几位？B：三位，能帮我安排靠窗的位置么？A：我们会尽量为您安排，你什么时候过来就餐呢？B：周日18：00A：好的，请问您怎么付款？B：信用卡A：好的，能知道你的姓名么？B：可以，MichelleshiA：好的，周日18：00靠窗位置三位，您已经预定成功了B：好的，谢谢A：感谢你选择我们，希望能为你带来满意的服务，再见B：再见A:hello,thisisthesouthbeauty，WhatcanIhelpyou?B:hello,I'dliketoreserveseatsA:ok,mayiknowhowmanydoyouneed?B:three,bytheway,canihaveatablebythewindow?A:We’lltrytoarrangeit,whattimeyouwillcome?B:18:00onSundayA:ok,howareyoupaying?B:creditcardA:itisfine,mayiknowyourname?B:yes,MichelleshiA:ok,18:00onSundaythreeseatsbythewindow,youhavereservesuccessB:ok,thankyouA:thankyouforyourchoice,wehopetobringyouasatisfactoryservice,goodbyeB:goodbyeOrderingfoodsfromtherestaurant(Chinesefoodandwesternfood)ChinesefoodA:服务员，点餐W：好的，请问你需要些什么？A：你们今天都想要吃些什么呢？B：嗯····糖醋鸡块，感觉这个不错C：嗯，我也喜欢A：好，点一个糖醋鸡块C:再来一个北京烤鸭吧，记得你很喜欢吃的呀？A:嗯嗯，好的，两个肉类，再点个素的吧，服务员，你有好的推荐吧？W:你可以试一下这个可乐青豆，这是我们新推出的菜，顾客反映不错B:可乐青豆，听着不错啊，就点它了吧C:好的，那汤就点蛋花汤怎么样？B：嗯，好的A：好,就这先吧，服务员W:嗯，好，现在跟你核对下，糖醋鸡块，北京烤鸭，可乐青豆和蛋花汤，对吗？A：对的W：好，请您稍等，我们尽快为您上菜A:好A:waiter,takeorder.W:ok,couldyoutellmewhatdoyouneed?A:whatdidyouwanttoeattoday？B:HMM...chickeninsweetandsoursauce,feelingthisisgoodC:well,IlikethattooA:good,achickeninsweetandsoursauceC:AddaBeijingroastduck,rememberyouliketoeat?right？A:year,well,wehavetwomeats,letusorderavegetable,waiter,doyouhaveanygoodsuggestion?W:Ok,youcantrythis,greenbeansincoca-cola,thisisournewdishes,thereflectofcustomersisgoodB:Feelinggood,weorderoneC:ok,thesoupwecanordereggdropsoup?howaboutthis?B:well,goodA:well,weorderthisdiessnowW:well,okay,nowcheckwithyou,chickeninsweetandsoursauce,Beijingroastduck,greenbeansincoca-colaandeggdropsoup,right?A:yestW:ok,pleasewaitamoment,WewillserveforyouassoonaspossibleA:Ok，thankswesternfood

Goodevening,，madorm.

A

table

for

two?

早上好，下午好，晚上好，先生，女士，两位吗？Yes,

by

the

window,

please.是的，请给我靠窗户的。this

way,

please.

这边请。Thank

you.谢谢

please

take

your

seats,

madorm.

Here

are

the

menus.

Would

you

like

to

drink

something

first?请坐，先生，这里是我们的菜单。你要先来点喝的吗？

I'll

have

a

medium

coke

cola

with

ice.

我想要可乐，

Okay.

a

medium

coke

cola

with

ice.

.

Here

you

are.

Are

you

ready

to

order

now,

gentlemen?谢谢，请忙用，可乐和苹果汁。你准备好点菜了吗？先生

No,

I

are

still

looking

at

the

menu.Could

I

just

have

the

soup

tostart

please.What

is

the

soup

of

the

day?

没有，我仍然在看菜单。请先给我来一份例汤，好吗？今日的例汤是什么?

That's

minestrone,

is

that

all

right

sir?

是意大利蔬菜汤，可以吗?

Yeah,

that's

fine,

and

for

the

main

course

Maybe

you

should

recommend

something

for

the

main

course?

可以。好的…至于主菜，你可以给我们推荐下主菜吗?

Certainly.

The

T-bone

steak

is

very

good.

I

would

suggest

that

you

try

this.

当然可以。T-骨牛扒很好，我建议你试下这个主菜。

That's

a

good

idea.

I

love

beef

steak,

I'll

have

the

T-bone

steak好主意，我喜欢吃牛扒，我就点他了。

How

would

you

like

it

cooked?你想要你的牛扒怎么做？-Rare

,Mediumwell

五成And

what

would

you

like

for

your

appetizer？你想要什么餐前菜呢？

we

have

Mushrooms

and

Carrots

我们有蘑菇和胡萝卜。

I

want

mushroom.我要蘑菇。

Excuse

me

again

.Mashed

potato,

boiled

potato

or

baked

potato

or

pasta

or

rice?你是要土豆泥，煮土豆还是烤土豆,意大利面，米饭？

Mashed.

土豆泥

Which

sauce

would

you

like

,we

have

black

pepper

sauce

,red

wine

，mushroom

sauce？

你想要什么汁呢？我们有黑胡椒汁，红酒汁，蘑菇汁？mushroom

sauce

蘑菇汁7.Checkin(withorwithoutreservation)A:早上好B：早上好，我想订个双人间，请问还有房么？A：请问你有预定么？B：没有A：恩，请稍等。我帮你查一下。B：恩，好的，麻烦你了。A：有房的，请问你要入住多久？B：暂定就今晚，如果之后还要住的话，可以续订的吧？A：恩，是的。随时可以。请问是要现在入住么？B：是的。A：好，现在我帮你办理入住手续，麻烦出示一下证件及100元预付款。B：好的，是在退房时付余款么？A:是的。这是您的房卡，房号是605。你现在可以立马入住了。B:好的，谢谢。A:goodmorningB:goodmorning,I'dliketobookadoubleroom,istherearoom?A:Doyouhaveareservation?B:noA:well,pleasejustwaitamoment.Letmecheckit.B:well,yes,please.A:wehaverooms,canyoutellmehowlongyouaregoingtostay?B:Plansfortonight.,ifIwanttolivelonger,canirenewit?A:well,yes.Youcanrenewitanytime.Andareyoucheckinnow?B:yes.A:ok,nowIwillhelpyouwiththecheck-informalities,pleaseshowyourdocumentsandAdvancepaymentof$100.B:well,whenisthecheck-outtopaythebalance?A:yes.Thisisyourroomcardandroomnumberis605.Youcanimmediatelycheckinnow.B:ok.Thanks.A:早上好B：早上好，我想入住你们酒店。A：感谢你的选择，请问你有预定么？B：有的，我昨天下午有网上预定过A：嗯，请告诉我你的姓名，让我帮你查一下。B：好的，我叫MichelleshiA：请稍等……预定两晚，单人间，请问是这个么？B：对，就是它A：好，你是要现在入住么？B：是的。A：好，作为网络预定客户，您已经付过房费，只要出示下您的有效证件，登记好后就能入住了。B：好，这是我的证件A，好，这是您的房号是605，请您妥善保管好房卡，希望我们能带给你满意的服务。。B:好的，谢谢。A:GoodmorningB:Goodmorning,Iwanttostayinyourhotel.A:Thankyouforyourchoice，DoyouhaveAreservation?B:yes,I'vehadareservationonlineyesterdayafternoonA:well,plesaetellmeyourname,letmehelpyoucheck.B:Ok,mynameisMichelleshiA:justAmoment,please...Booktwonight,singleroom,couldyoutellmeisthis?B:yes,that'sitA:well,Areyoucheckinnow?B:yes.A:well,asanetworkcustomer,youhavealreadypaidtheroomcharge,justshowmeyourvaliddocuments,youcanstayafterregistration.B:well,thisismydocumentsA,well,yourroomnumberis605,pleaseproperlykeeptheroomcard,IhopewecangiveyousatisfactoryserviceB:ok.Thanks.checkoutA:早上好B：早上好，我想退房。A：好的，马上为您办理，麻烦给我您的房卡。B：给A：605号房,施小姐是么？B：嗯，对的A：好的，麻烦稍等片刻……您还需要付清的余款是380，我们已从你的信用卡上扣除，这是你的消费单，麻烦核对下信息。B：嗯，都是对的A：好，您的退房手续已经办理好了，感谢您选择我们。B：嗯，你们的服务很好，我很满意A：非常感谢你，希望您下次再来B：好，再见了A：再见A:GoodmorningB:Goodmorning,IwanttocheckoutA:OK,Iwelldealwithcheck-outforyourightaway,pleaseshowmeyourroomcard.B:OK,giveyouA:Room605,missshiis?B:YesA:Ok,pleasewaitamoment...Thebalanceyouneedtopayis380,wehavetodeductfromyourcreditcard,isthisyourconsumption,pleasecheckitB:Well,allisrightA:Well,yourcheck-outprocedurehasbeendealtwith,thankyouforchoosingus.B:Yourserviceisgood,IamveryhappywiththemA:Thankyouverymuch,IhopeyoucomeagainnexttimeB:Well,goodbyeA:Goodbye8.Complaints:check-inandcheck-out;intherestaurantcheck-inG:Hello.IsthistheHousekeeper?你好,是客房服务部吗?H:Yes.MayIhelpyou,sir?是的，有什么可以帮到你的吗，先生？G:Yes.ThisisMrWhite,Room315.Icheckedinhalfanhourago.Thedoortothebathroomwon’tlock.Andthehotwaterdoesn’trunawayintheshower.我是315房的怀特先生，我是半小时前入住的，浴室的门关不上，而且淋浴出不了热水。H:Oh,I’msorrytohearthat,Idoapologizeforhavingcausedyousuchinconvenience.I’llsendamechanictoyourroomrightaway.很抱歉，对你引起了这些不便，我向你道歉。我马上派一个维修工到你房间。G:Couldyouchanearoomforme?你能帮我换一个房间吗？H:I’llcontacttheFrontDeskandseeifthereisaroomavailable.(afterseveralminutes)WouldyouliketomovetoRoom505?We’llhelpyouw