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CONSUMERS&BRANDSNews

websites:

readers

in

IndiaConsumer

InsightsAugust

2023Consumer

Insights

GlobalsurveyIntroductionReport

overviewGlobalsurveymethodology(1)Design:OnlineSurvey,

splitquestionnaire

designThisreport

offers

thereader

acomprehensiveoverview

of

readers

inIndia:who

theyare;

whatthey

like;

what

theythink;and

how

toreachthem.

Itprovides

insightson

theirdemographics,lifestyle,

opinions,

and

marketing

touchpoints.Duration:

approx.

15

minutesLanguage:

official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeAdditionally,thereport

allows

thereader

tobenchmark

readers

inIndia

(’’brandusers’’)

againstIndianE-paper

readers

ingeneral(’’category

users’’),

and

theoverall

Indian

onliner,labelled

as’’all

respondents’’

inthe

charts.Region:

56countriesNumberof

respondents:•

12,000+

forcountries

with

theextended

survey(including

India)•

2,000+

forthebasicsurveyThereport

isupdatedquarterly

andisbased

on

dataSample:

Internet

users,

aged18–64,quotasset

ongender

and

agefrom

theConsumer

InsightsGlobal

survey,

aninternational

survey

thatcovers

more

than15,000brandsacross

56

countries.Fieldwork:•

Continuousfrom

JanuarytoDecember•

Countries

thatreceive

theextended

survey

areupdatedfourtimesayear2Notes:(1):

Seethe

full

methodology

foradetailed

overviewofthe

study

designConsumer

Insights

Global

as

of

August

2023Sources:CHAPTER

01Management

summary•

Brand

usage•

Key

insights

ranks

outside

the

top

10

of

most

read

news

websites

in

IndiaManagement

summary:

brandusageand

competitionTop10

most

read

newswebsitesinIndiaBusiness

Insider44%41%39%Indiatoday.in32%31%30%30%27%27%26%4Notes:"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past12

months?’’;

Multi

Pick;

Base:

n=839,

E-paper

readersSources:Consumer

Insights

Global

as

of

August

2023

readers

in

IndiaManagement

summary:

key

insightsDemographic

profileConsumerlifestyleConsumerattitudesMarketing

touchpointsis

more

popularamongMillennials

thanother

news

websites.Traditions,safety,and

security

arerelatively

important

to

readers.Itstands

out

that74%

ofreaders

usealternative

websites

towatch

paid

content

for

free.readers

access

theinternet

viaadesktop

PCmore

oftenthan

theaverage

E-paper

reader.Compared

toothernews

websites,hasarelatively

high

share

Gaming

and

eSports

are

relatively47%

of

readers

areinnovators

or

early

adopters

ofnewproducts.Onsocial

media,

readersinteract

with

companies

more

oftenthan

other

E-paper

readers.of

female

readers.prevalent

interests

of

readers.hasalarger

share

ofreaders

with

ahigh

income

thanothernews

websites.Outdooractivities

arearelativelypopularhobbyamong

readers.Arelatively

highshare

ofreaders

think

thatdefense

&foreignaffairsare

issuesthatneed

to

beaddressed.readers

remember

seeingadson

editorial

websites

and

appsmore

often

than

other

E-paper

readers.readers

are

more

likely

toliveincities

withover

1millioninhabitants

than

E-paper

readers

ingeneral.5Sources:Consumer

Insights

Global

as

of

August

2023CHAPTER

02Demographic

profile•

Generations•

Gender•

Education•

Income•

Household

classification•

Typeofcommunity•

LGBTQ+

is

more

popular

among

Millennials

than

other

news

websitesDemographic

profile:

generationsAgeof

consumersinIndiaBrand

users27%65%9%

0%Category

usersAllrespondents33%54%13%0%0%41%46%13%Generation

ZMillennialsGeneration

XBaby

Boomers7Notes:’’Howoldareyou?’’;

Single

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;

Base:

n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsSources:Consumer

Insights

Global

as

of

August

2023Compared

to

other

news

websites,

has

a

relatively

high

share

offemale

readersDemographic

profile:

genderGenderofconsumersinIndiaBrand

users53%47%Category

usersAllrespondents60%40%60%40%MaleFemale8Notes:’’Whatis

yourgender?’’;

Single

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past12

months?’’;

Multi

Pick;Base:

n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsSources:Consumer

Insights

Global

as

of

August

202388%

of

readers

have

a

college

degreeDemographic

profile:

educationConsumer’s

level

of

educationinIndia50%44%41%37%35%28%10%11%7%5%5%5%4%3%3%3%2%3%2%1%0%Noformaleducation

/primary

schoolLower

secondary

UppersecondaryTechnical

/vocationaleducationBachelor

degree

Master

degree

Doctoral

degreeeducation

(noteligible

foreducation(eligible

foror

equivalentor

equivalentor

equivalentuniversity

study)

university

study)Brand

usersCategory

usersAllrespondents9Notes:’’Whatis

the

highest

levelofeducation

youhave

completed?’’;

Single

Pick;"Which

ofthese

online

news

websites

have

youspent

money

on

in

the

past12

months?’’;Multi

Pick;Base:

n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023Sources:

has

a

larger

share

of

readers

with

a

high

income

than

other

newswebsitesDemographic

profile:

incomeShare

ofconsumersinIndiainthehigh,

middle,andlowthirdsof

monthlyhouseholdgross

incomeBrand

users49%32%18%Category

usersAllrespondents40%36%24%33%33%33%HighMiddleLow10

Notes:Sources:Recalculated

toonly

include

respondents

that

provide

income

information,

recodebased

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023Compared

to

other

E-paper

readers,

readers

are

relatively

likely

tolive

in

a

multi-generational

familyDemographic

profile:

household

classificationType

of

householdsin

whichconsumersinIndialive37%36%31%30%25%23%22%20%18%8%8%5%

5%5%

5%5%5%4%3%2%2%SinglehouseholdCouplehouseholdSingleparenthouseholdPartnersandchildrenMulti-generationalfamilyTwo

or

morerelated

adults

household

typesOtherBrand

usersCategory

usersAllrespondents11

Notes:Sources:Typology

based

on’’household

size’’,’’household

constellation’’

and

’’children

under

the

age

of14

in

household’’;

Single

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past12

months?’’;

Multi

Pick;Base:

n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023

readers

are

more

likely

to

live

in

cities

with

over

1

millioninhabitants

than

E-paper

readers

in

generalDemographic

profile:

typeofcommunityCommunities

whereconsumersliveinIndia33%32%29%27%28%26%23%15%13%11%11%10%9%8%9%7%5%4%Rural

communitySmall

townMedium-sized

townLarge

cityCitywithover

1

Megacity

with

over

5million

inhabitants

million

inhabitantsBrand

usersCategory

usersAllrespondents12

Notes:Sources:’’Inwhat

type

ofcommunity

do

youlive?’’;Single

Pick;

"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paper

readers,

n=24192,all

respondentsConsumer

Insights

Global

as

of

August

202334%

of

readers

consider

themselves

part

of

the

LGBTQ+communityDemographic

profile:

LGBTQ+LGBTQ+

statusof

consumersinIndiaBrand

users34%65%1%Category

usersAllrespondents25%68%7%18%71%11%YesNoWould

rathernot

say13

Notes:Sources:’’Do

youconsider

yourself

partofthe

LGBTQ+community?’’;

Single

Pick;"Which

ofthese

online

news

websites

have

youspentmoney

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paperreaders,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023CHAPTER

03Consumer

lifestyle•

Lifevalues•

Main

interests•

Hobbies

&leisure

activities•

Sportsactivities•

SportsfollowedTraditions,

safety,

and

security

are

relatively

important

to

readersConsumer

lifestyle:

lifevaluesMost

important

aspectsof

lifefor

consumersinIndia53%52%48%38%

42%37%41%41%38%32%33%31%

32%32%29%31%30%24%23%27%24%22%23%18%19%19%19%15%13%12%TobesuccessfulSafety

andsecurityAnhonest

andrespectable

lifeAhappyrelationshipLearningnew

thingsAdvancingmy

careerMaking

myown

decisionsHavingagood

timeTraditionsSocial

justiceBrand

usersCategory

usersAllrespondents15

Notes:Sources:’’Outofthe

following

list,

which

are

the

3mostimportant

aspects

toyouin

life?

Pleasechoose

exactly

3.’’;Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023Gaming

and

eSports

are

relatively

prevalent

interests

of

readersConsumer

lifestyle:

main

interestsTop10

interestsofreadersinIndia60%57%55%54%54%54%54%53%50%47%52%43%52%50%51%51%46%43%48%48%47%45%42%42%38%36%35%35%31%24%Health

&fitnessMovies,TVshows&musicScience

&technologyFamily

&parentingFinance&economyFood

&diningGaming

&eSportsSportsHistoryCareer

&educationBrand

usersCategory

usersAllrespondents16

Notes:Sources:’’Whattopics

are

youpersonally

interested

in?’’;Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past12

months?’’;

Multi

Pick;

Base:

n=94,

readers,

n=839,

E-paper

readers,n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023Outdoor

activities

are

a

relatively

popular

hobby

among

readersConsumer

lifestyle:

hobbies

&leisure

activitiesTop10

hobbiesandleisure

activities

ofreadersinIndia60%60%57%54%48%54%53%53%51%50%50%50%47%46%45%42%41%40%41%41%37%36%35%35%35%33%32%29%28%27%OutdooractivitiesTech

/computersTravelingVideo

gamingPhotographyReadingCooking/bakingCars/vehiclesGardeningandplantsWritingBrand

usersCategory

usersAllrespondents17

Notes:Sources:’’Whatare

your

personalhobbies

and

activities?’’;Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

on

in

the

past12

months?’’;Multi

Pick;Base:

n=94,

readers,

n=839,

E-paper

readers,n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023

readers

are

more

likely

to

play

baseball

or

softball

than

other

E-paper

readersConsumer

lifestyle:

sports

activitiesTop10

sports

activitiesof

readersinIndia51%39%38%38%37%36%36%35%34%33%32%26%22%21%17%18%18%17%16%15%15%14%14%13%13%12%11%9%10%8%CricketBaseball/SoftballAmericanFootball

/SoccerCyclingBadmintonYoga

/PilatesSwimming/DivingDancingBasketballFlagFootballBrand

usersCategory

usersAllrespondents18

Notes:Sources:’’Which

ofthese

sports

oractivities

do

youdo

at

leastoccasionally?’’;Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=61,

readers,

n=790,E-paper

readers,

n=10403,

all

respondentsConsumer

Insights

Global

as

of

August

2023

readers

are

more

likely

to

follow

table

tennis

than

other

E-paperreadersConsumer

lifestyle:

sports

followedTop10

sports

followed

byreadersinIndia47%46%37%35%33%32%31%31%30%30%28%28%27%22%21%20%18%17%16%14%14%13%13%13%11%11%10%8%8%7%CricketSoccerBoxingTabletennisAmericanfootballVolleyballBasketballTennisSwimming/divingBaseballBrand

usersCategory

usersAllrespondents19

Notes:Sources:’’Inwhich

ofthese

sports

do

youfollow

competitions,

leagues

orteams?’’;Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

on

in

the

past12

months?’’;Multi

Pick;Base:

n=50,

readers,n=818,

E-paper

readers,

n=10294,

all

respondentsConsumer

Insights

Global

as

of

August

2023CHAPTER

04Consumer

attitudes•

Attitudestowards

digital

media•

Innovation

adoption•

Challenges

facing

thecountry•

Politics20Itstands

out

that

74%

of

readers

use

alternative

websites

towatch

paid

content

for

freeConsumer

attitudes:media

&digitalmediaAgreementwithstatements

towards

media&digital

mediainIndia82%75%74%74%67%68%61%59%52%51%48%44%35%25%19%Iwant

to

access

mymusic/movies

onallmy

asitiseasier

tomanagedevices

(TV,Iprefer

digitalcontentIusealternativewebsites

andappstowatchpaidDigitalservices

allowme

to

discover

newandexcitingcontent

my

country

ofresidence(e.g.,news

channels)Idon’ttrustthemainstream

media

insmartphone,

tablet,etc.)content

forfreeBrand

usersCategory

usersAllrespondents21

Notes:Sources:’’Which

ofthese

statements

apply

toyou?’’;

Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

on

in

thepast12

months?’’;Multi

Pick;Base:

n=94,

readers,

n=839,

E-paper

readers,

n=4030,all

respondentsConsumer

Insights

Global

as

of

August

202347%

of

readers

are

innovators

or

early

adopters

of

new

productsConsumer

attitudes:innovation

adoptionInnovation

adopter

typesbasedonstatements

towards

innovation

byconsumersinIndia45%42%38%31%26%23%22%18%17%15%9%5%5%3%2%InnovatorsEarly

adoptersBrand

usersEarly

majorityCategory

usersLatemajorityAllrespondentsLaggards22

Notes:Sources:Recode

based

on’’Which

ofthese

statements

regardingtechnology

apply

to

you?’’;

Multi

Pick;

"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023A

relatively

high

share

of

readers

think

that

defense

&

foreignaffairs

are

issues

that

need

to

be

addressedConsumer

attitudes:challenges

facingthecountryThe

10

most

important

issuesfacing

Indiaaccordingtoreaders53%52%48%45%49%48%48%47%47%45%46%45%44%43%42%41%39%33%37%37%36%36%35%35%33%29%28%23%20%16%EducationCrimeEnvironmentFood

andwater

securityEconomicsituationHealth

andsocial

securityCivilrightsUnemploymentDefense

&foreign

affairsClimatechangeBrand

usersCategory

usersAllrespondents23

Notes:Sources:’’Whatdo

youpersonally

think

are

the

mostimportant

issues

in

yourcountry

ofresidence

that

need

to

be

addressed?’’;MultiPick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023Compared

to

other

E-paper

readers,

readers

tend

to

have

moreright

leaning

political

viewsConsumer

attitudes:politicsPolitical

attitudes

ofconsumersinIndiaBrand

users20%19%19%14%17%66%60%0%Category

usersAllrespondents4%20%51%10%LeftCenterRightPrefer

nottoanswer24

Notes:Sources:Recode

based

on’’Manypeople

use

the

terms’left’

and

’right’when

they

want

to

describe

political

views.Where

would

youplace

yourself

ona

scale

fromleft

to

right?’’;

Single

Pick;"Which

ofthese

online

news

websites

haveyouspent

money

on

in

the

past12

months?’’;Multi

Pick;Base:

n=94,

readers,

n=839,

E-paper

readers,

n=24192,

allrespondentsConsumer

Insights

Global

as

of

August

2023CHAPTER

05Marketing

touchpoints•

Internet

usagebydevice•

Social

media

usage•

Media

usagebychannel•

Digitaladvertising

touchpoints•

Non-digital

advertising

touchpoints

readers

access

the

internet

via

a

desktop

PC

more

often

than

theaverage

E-paper

readerMarketing

touchpoints:internet

usagebydeviceDevicesconsumersinIndia

useregularlyto

accesstheinternet98%97%95%88%82%82%77%77%77%73%71%68%60%61%60%61%60%55%52%49%48%40%40%38%36%27%25%SmartphoneLaptopDesktop

PCSmart

TVSmartwatchTabletSmart

speakers

Gaming

console

Streaming

deviceBrand

usersCategory

usersAllrespondents26

Notes:Sources:’’Which

ofthese

devices

do

youregularlyuse

with

an

internet

connection?’’;

Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past12

months?’’;Multi

Pick;Base:

n=94,

readers,n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023On

social

media,

readers

interact

with

companies

more

often

thanother

E-paper

readersMarketing

touchpoints:social

media

usageSocial

mediaactivitiesinIndiabytype71%67%63%57%65%64%63%62%61%

57%53%57%51%57%49%53%55%54%43%54%46%53%50%47%39%46%37%42%30%39%6%3%2%2%1%

1%Posted

texts/statusFollowedpeopleLikedcompanypostsCommentedon

postsFollowedcompaniesPostedpictures/videosLiked

postsbyotherusersSharedcompanypostsSharedpostsbyother

usersSentprivate

Ihaveonly

Ihaven’t

usedmessagesused

social

social

mediamediaupdatespassivelyBrand

usersCategory

usersAllrespondents27

Notes:Sources:’’Which

ofthese

things

have

youdone

onsocial

media

in

the

past

4weeks?’’;

Multi

Pick;

"Which

ofthese

online

news

websites

have

you

spent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023

readers

tend

to

listen

to

the

radio

more

often

than

E-paperreaders

in

generalMarketing

touchpoints:media

usagebychannelType

of

mediaconsumersinIndiahavebeen

using

inthepast4weeks93%86%83%84%83%82%79%78%76%76%63%76%73%73%67%65%56%64%62%62%62%61%61%51%54%38%46%34%43%42%32%40%28%DigitalvideocontentTVMovies

/cinemaDailynewspapersMagazinesDigitalmusiccontentRadioPodcastsOnlinenewswebsitesWeeklynewspapersOnlinemagazinesBrand

usersCategory

usersAllrespondents28

Notes:Sources:’’Whatkind

ofmedia

have

youused

in

the

past

4weeks?’’;

Multi

Pick;

"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past

12

months?’’;Multi

Pick;Base:n=94,

readers,

n=839,

E-paperreaders,

n=12093,

all

respondentsConsumer

Insights

Global

as

of

August

2023

readers

remember

seeing

ads

on

editorial

websites

and

appsmore

often

than

other

E-paper

readersMarketing

touchpoints:digitaladvertising

touchpointsTop10

placeswherereadersinIndiahavecome

across

digital

advertisinginthepast4weeks67%64%63%62%60%53%60%57%56%56%55%54%53%52%51%40%50%41%47%45%45%42%42%36%35%34%32%31%25%21%Video

portalsSocial

media

Search

engines

Video

gamesWebsitesandappsof

brandsEditorialwebsitesandappsOnlinestores

Video

streaming

MusicportalsservicesNewslettersBrand

usersCategory

usersAllrespondents29

Notes:Sources:’’Wherehave

youcomeacrossdigital

advertisements

in

the

past4

weeks?’’;

Multi

Pick;"Which

ofthese

online

news

websites

have

youspent

money

onin

the

past12

months?’’;Multi

Pick;

Base:n=94,

readers,n=839,

E-paper

readers,

n=24192,

all

respondentsConsumer

Insights

Global

as

of

August

2023

readers

remember

advertising

they

heard

on

the

radio

moreoften

than

other

E-paper

readersMarketing

touchpoints:non-digital

advertising

touchpointsPlaces

whereconsumersinIndia

havecome

across

non-digital

advertisinginthepast4weeks67%65%53%64%63%63%62%55%54%54%49%47%46%43%43%42%39%38%36%36%31%30%28%21%OnTVInprinteddailynewspapersOnadvertisingspacesInprintedmagazinesandjournalsAtthemovies

By

mailshot

/OntheradioDirectly

inthestore/cinemaadvertisingmailon

the

goBrand

usersCategory

usersAllrespondents30

Notes:Sources:’’Wherehave

youcomeacrossnon-digital

advertisements

in

the

past4weeks?’’;

Multi

Pick;"Which

ofthese

online

news

websiteshave

youspent

money

onin

the

past12

months?’’;

Multi

Pick;

Base:n=94,

readers,

n=839,

E-paper

readers,

n=24192,

all

resp

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