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CONSUMERS
&
BRANDSVideo
live
streaming
services:Longzhu
followers
in
ChinaConsumer
InsightsSeptember
2023Consumer
Insights
Global
surveyIntroductionReportoverviewGlobal
survey
methodology
(1)Design:
OnlineSurvey,
split
questionnaire
designThis
report
offers
the
reader
acomprehensiveoverview
ofLongzhu
followers
in
China:
who
they
are;what
they
like;
what
they
think;
and
how
to
reachthem.
It
provides
insights
ontheir
demographics,lifestyle,
opinions,
and
marketing
touchpoints.Duration:
approx.
15
minutesLanguage:
official
language(s)
of
eachcountry
withAmerican
English
offered
as
an
alternativeAdditionally,
the
report
allows
the
reader
toRegion:
56
countriesbenchmark
Longzhu
followers
in
China
(’’brand
users’’)against
Chinese
video
live
streaming
siteusers
ingeneral
(’’category
users’’),
and
the
overall
Chineseonliner,
labelled
as
’’all
respondents’’
in
the
charts.Number
of
respondents:•
12,000+
forcountries
withthe
extended
survey(including
China)•
2,000+
for
the
basic
surveyThe
report
is
updated
quarterly
and
isbasedondataSample:
Internet
users,
aged
18
–64,
quotas
set
ongender
and
agefrom
theConsumer
Insights
Global
survey,
aninternational
survey
that
covers
more
than
15,000brands
across
56
countries.Fieldwork:•
Continuous
from
January
to
December•
Countries
that
receivethe
extended
survey
areupdated
fourtimes
ayear2Notes:(1):
See
the
fullmethodology
for
a
detailed
overviewof
the
study
designConsumer
Insights
Global
as
of
September
2023Sources:CHAPTER
01Management
summary•
Brand
usage•
Key
insightsLongzhu
ranks
eighth
among
video
live
streaming
services
in
ChinaManagement
summary:
brand
usageand
competitionTop
10
most
used
video
live
streaming
services
in
ChinabilibiliHuya69%44%Douyu40%YY
Live22%Inke18%17%QQ
egameChushouLongzhuQQ
nowTrovo
Live11%10%10%5%4Notes:"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=1718,video
live
streamingsiteusersConsumer
Insights
Global
as
of
September
2023Sources:Longzhu
followers
in
ChinaManagement
summary:
key
insightsDemographic
profileConsumer
lifestyleConsumer
attitudesMarketing
touchpointsLongzhu
has
ahighshareoffollowersthat
are
Millennials
compared
to
thetotal
online
population.Safety
and
securityis
less
important
toLongzhu
followers
than
to
other
videolive
streaming
siteusers.Itstands
out
that
36%
ofLongzhufollowers
don’t
mindwhen
companiesusetheir
personal
data
for
advertising.Longzhu
followers
access
the
internetviaasmartwatch
more
often
than
theaverage
video
live
streaming
siteuser.53%
ofLongzhu
followers
are
female.Arts
and
literature
are
relativelyprevalent
interests
ofLongzhufollowers.27%
ofLongzhu
followers
are
laggardsor
in
the
latemajorityofinnovationadoption.On
social
media,
Longzhu
followersinteract
withcompanies
more
oftenthan
other
videolive
streaming
siteusers.Longzhu
has
alargershare
offollowerswithahighincomethan
other
video
livestreaming
services.Gardening
and
plants
are
relativelypopular
hobbies
among
Longzhufollowers.A
relatively
highshareof
Longzhufollowers
think
that
climatechangeis
anissue
that
needs
to
be
addressed.Longzhu
followers
remember
hearingads
onmusic
portals
andstreamingservices
more
often
than
other
videolive
streaming
siteusers.25%
ofLongzhu
followers
live
in
largecities.5Sources:Consumer
Insights
Global
as
of
September
2023CHAPTER
02Demographic
profile•
Generations•
Gender•
Education•
Income•
Household
classification•
Type
ofcommunity•
LGBTQ+Longzhu
has
a
high
share
of
followers
that
are
Millennials
compared
to
thetotalonline
populationDemographic
profile:
generationsAge
of
consumers
in
ChinaBrand
users16%51%28%5%Category
usersAll
respondents22%48%26%3%22%43%29%6%Generation
ZMillennialsGeneration
XBabyBoomers7Notes:’’How
old
are
you?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=173,Longzhu
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsSources:Consumer
Insights
Global
as
of
September
202353%
of
Longzhu
followers
are
femaleDemographic
profile:
genderGender
of
consumers
in
ChinaBrand
users47%53%Category
usersAll
respondents51%49%51%49%MaleFemale8Notes:’’What
is
your
gender?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Sources:14%of
Longzhu
followers
have
an
upper
secondary
education
with
thepermission
to
go
to
universityDemographic
profile:
educationConsumer’s
level
of
education
in
China56%53%47%18%17%14%14%13%12%12%12%11%4%
4%3%3%2%
2%1%0%
0%Noformaleducation
/primary
schoolLower
secondary
Upper
secondaryTechnical
/vocationaleducationBachelor
degree
Master
degree
Doctoral
degreeeducation
(noteligible
foreducation(eligible
foror
equivalentor
equivalentor
equivalentuniversity
study)
university
study)Brand
usersCategory
usersAll
respondents9Notes:’’What
is
the
highest
levelof
education
you
have
completed?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,videolive
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Sources:Longzhu
has
a
larger
share
of
followers
with
a
high
income
than
other
video
livestreaming
servicesDemographic
profile:
incomeShare
of
consumers
in
China
in
the
high,
middle,
and
low
thirds
of
monthly
household
gross
incomeBrand
users48%30%22%Category
usersAll
respondents42%29%29%33%33%33%HighMiddleLow10
Notes:Sources:Recalculated
to
only
include
respondentsthat
provide
incomeinformation,recode
based
on
’’Monthly/annualhousehold
income
(local
currency)’’;
Single
Pick;"Which
websites
or
apps
have
you
used
in
the
past
12
months
towatch
video
livestreams?";
Multi
Pick;Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023Compared
to
the
average
onliner,
Longzhu
followers
are
relatively
likely
to
live
ina
nuclear
familyDemographic
profile:
householdclassificationType
of
households
in
which
consumers
in
China
live55%52%48%16%15%14%14%13%11%10%9%8%7%
7%6%4%
4%3%2%
3%Other1%Single
householdCouplehouseholdSingle
parenthouseholdPartnersand
childrenMulti-generationalfamilyTwo
or
morerelated
adults
householdtypesBrand
usersCategory
usersAll
respondents11
Notes:Sources:Typology
based
on
’’household
size’’,’’household
constellation’’
and
’’children
under
the
age
of
14
in
household’’;
Single
Pick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
ofSeptember
202325%
of
Longzhu
followers
live
in
large
citiesDemographic
profile:
type
ofcommunityCommunities
where
consumers
live
in
China52%50%45%26%25%22%15%15%14%7%6%6%5%3%2%Rural
community2%
2%2%Small
townMedium-sized
townLarge
cityCity
withover
1Megacity
withover
5millioninhabitants
millioninhabitantsBrand
usersCategory
usersAll
respondents12
Notes:Sources:’’In
what
type
of
community
do
you
live?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsiteusers,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
20232%
of
Longzhu
followers
consider
themselves
part
of
the
LGBTQ+
communityDemographic
profile:
LGBTQ+LGBTQ+
status
of
consumers
in
ChinaBrand
users2%95%89%88%2%Category
usersAll
respondents6%5%5%7%YesNoWouldrather
notsay13
Notes:Sources:’’Do
you
consider
yourself
part
of
the
LGBTQ+
community?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
Multi
Pick;Base:
n=173,Longzhu
followers,n=1718,videolive
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
ofSeptember
2023CHAPTER
03Consumer
lifestyle•
Lifevalues•
Maininterests•
Hobbies
&
leisure
activities•
Sports
activities•
Sports
followedSafety
and
security
is
less
important
to
Longzhu
followers
than
to
other
videolive
streaming
site
usersConsumer
lifestyle:
life
valuesMost
important
aspects
of
life
forconsumers
in
China43%
43%37%38%38%38%34%33%37%36%37%35%34%34%32%28%31%25%29%29%28%28%28%25%24%22%22%13%10%9%Making
myowndecisionsA
happyrelationshipAdvancingmycareerSafety
andsecurityAn
honestandrespectable
lifeLearningnew
thingsSocial
justice
To
besuccessfulHaving
agoodtimeTraditionsBrand
usersCategory
usersAll
respondents15
Notes:Sources:’’Out
of
the
followinglist,which
are
the
3
mostimportant
aspects
to
you
in
life?
Please
choose
exactly
3.’’;
MultiPick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
ofSeptember
2023Arts
and
literature
are
relatively
prevalent
interests
of
Longzhu
followersConsumer
lifestyle:
maininterestsTop
10
interests
of
Longzhu
followers
in
China45%44%43%42%42%40%40%39%38%37%34%34%34%33%30%28%33%33%32%32%30%28%25%26%24%22%22%21%19%20%Health
&fitnessFood
&diningSportsScience&technologyMovies,TV
shows&musicTravelArts
&literatureVehicles
&mobilityFinance&economyCareer
&educationBrand
usersCategory
usersAll
respondents16
Notes:Sources:’’What
topics
are
you
personally
interested
in?’’;
MultiPick;"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023Gardening
and
plants
are
relatively
popular
hobbies
among
Longzhu
followersConsumer
lifestyle:
hobbies
&leisureactivitiesTop
10
hobbies
and
leisure
activities
of
Longzhu
followers
in
China48%47%41%45%42%41%39%38%36%35%34%31%33%32%30%31%31%31%30%30%28%29%28%27%24%23%22%19%15%15%OutdooractivitiesDoing
sportsand
fitnessVideogamingTravelingTech/computersCooking/
bakingPhotographySocializingGardeningand
plantsReadingBrand
usersCategory
usersAll
respondents17
Notes:Sources:’’What
are
your
personal
hobbies
and
activities?’’;
MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Longzhu
followers
are
more
likely
to
go
dancing
than
other
video
live
streamingsite
usersConsumer
lifestyle:
sports
activitiesTop
10
sports
activities
of
Longzhu
followers
in
China32%32%28%27%27%25%25%24%23%23%20%23%20%23%21%20%19%19%17%16%
16%13%14%13%11%11%9%9%8%6%BasketballBadmintonCyclingFitness,aerobics,cardioRunning/
JoggingHikingDancingTableTennisGolfSoccerBrand
usersCategory
usersAll
respondents18
Notes:Sources:’’Which
of
these
sports
or
activitiesdo
you
do
at
least
occasionally?’’;
MultiPick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=94,Longzhu
followers,n=1014,video
live
streamingsite
users,n=12877,allrespondentsConsumer
Insights
Global
as
of
September
2023Longzhu
followers
are
more
likely
to
follow
cycling
than
other
video
livestreaming
site
usersConsumer
lifestyle:
sports
followedTop
10
sports
followed
by
Longzhu
followers
in
China27%21%18%17%17%17%16%12%16%14%13%11%12%11%11%10%10%9%9%8%8%7%7%6%6%6%5%5%3%2%BasketballAthletics(track
&field)CyclingSoccerTabletennisGymnasticsTennisBoxingSwimming/
divingCricketBrand
usersCategory
usersAll
respondents19
Notes:Sources:’’In
which
of
these
sports
do
you
follow
competitions,leagues
or
teams?’’;
MultiPick;
"Which
websites
or
apps
have
you
usedin
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=69,Longzhu
followers,n=563,video
live
streamingsiteusers,n=6479,all
respondentsConsumer
Insights
Global
as
of
September
2023CHAPTER
04Consumer
attitudes•
Attitudes
towards
online
advertising•
Innovation
adoption•
Challenges
facing
the
country•
Politics20It
stands
out
that
36%
of
Longzhu
followers
don’t
mind
when
companies
usetheir
personal
data
for
advertisingConsumer
attitudes:
marketing
&
social
mediaAgreement
with
statements
towards
marketing
&
social
media
in
China50%43%42%41%40%36%36%33%30%29%24%21%20%14%
14%Ihave
bought
productsbecausecelebrities
orinfluencers
advertisedthemIdon’t
mindadvertising
if
Igetfree
content
in
returnIdon’t
mindwhencompanies
usemypersonal
datafor
advertisingIusead
blockers
whenbrowsing
the
internetIoften
have
difficultydistinguishingadvertising
from
contentBrand
usersCategory
usersAll
respondents21
Notes:Sources:’’Which
of
these
statements
apply
to
you?’’;
MultiPick;"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watchvideo
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsiteusers,n=4080,all
respondentsConsumer
Insights
Global
as
of
September
202327%of
Longzhu
followers
are
laggards
or
in
the
late
majority
of
innovationadoptionConsumer
attitudes:
innovationadoptionInnovation
adopter
types
based
on
statementstowards
innovation
by
consumers
in
China48%47%40%30%27%23%16%14%13%13%12%10%2%2%2%InnovatorsEarlyadoptersBrand
usersEarlymajorityCategory
usersLate
majorityAll
respondentsLaggards22
Notes:Sources:Recode
based
on
’’Which
of
these
statements
regardingtechnology
apply
to
you?’’;
MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhufollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023A
relatively
high
share
of
Longzhu
followers
think
that
climate
change
is
an
issuethat
needs
to
be
addressedConsumer
attitudes:
challenges
facingthe
countryThe
10
most
important
issues
facing
China
according
toLongzhu
followers35%35%
35%31%33%32%31%28%31%31%30%29%29%28%28%27%27%25%27%26%25%24%24%23%
22%23%
22%16%12%12%EnvironmentHealth
andsocial
securityClimate
changeFood
andwater
securityRising
prices/
inflation/Unifyingthe
countryEducationEconomicsituationHousingDefense
&foreign
affairscost
oflivingBrand
usersCategory
usersAll
respondents23
Notes:Sources:’’What
do
you
personally
think
are
the
mostimportant
issues
in
your
country
of
residence
that
need
to
beaddressed?’’;Multi
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";Multi
Pick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023Compared
to
other
video
live
streaming
site
users,
Longzhu
followers
tend
tohave
more
right
leaning
political
viewsConsumer
attitudes:
politicsPolitical
attitudes
of
consumers
in
ChinaBrand
users24%44%27%5%Category
usersAll
respondents21%47%22%10%21%45%22%12%LeftCenterRightPrefer
not
to
answer24
Notes:Sources:Recode
based
on
’’Many
people
use
the
terms
’left’
and
’right’
when
they
want
to
describe
politicalviews.
Where
would
you
place
yourself
on
a
scale
from
left
to
right?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
inthe
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=173,Longzhu
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023CHAPTER
05Marketing
touchpoints•
Internet
usage
by
device•
Social
mediausage•
Media
usage
by
channel•
Digital
advertising
touchpoints•
Non-digital
advertising
touchpointsLongzhu
followers
access
the
internet
via
a
smartwatch
more
often
than
theaverage
video
live
streaming
site
userMarketing
touchpoints:
internet
usage
by
deviceDevices
consumers
in
China
use
regularly
toaccess
the
internet97%94%
94%72%71%71%69%69%67%58%58%57%56%54%53%51%42%39%36%34%31%31%29%24%23%19%17%SmartphoneTabletSmart
TVDesktop
PCBrand
usersLaptopSmartwatchGaming
console
Smart
speakers
Streaming
deviceCategory
usersAll
respondents26
Notes:Sources:’’Which
of
these
devices
do
you
regularly
use
with
an
internetconnection?’’;
MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
ofSeptember
2023On
social
media,
Longzhu
followers
interact
with
companies
more
often
thanother
video
live
streaming
site
usersMarketing
touchpoints:
social
media
usageSocial
media
activities
in
China
by
type51%46%48%46%41%46%45%40%46%44%
44%
44%44%43%41%39%
39%39%38%34%36%36%30%32%32%32%28%27%25%23%4%2%2%2%1%0%FollowedpeopleSent
private
Liked
postsPostedpictures/
videosCommentedonpostsLikedcompanypostsPosted
texts/
statusSharedposts
byother
usersFollowedcompaniesSharedcompanypostsIhave
only
Ihaven’t
usedusedsocial
social
mediamediamessagesby
otherusersupdatespassivelyBrand
usersCategory
usersAll
respondents27
Notes:Sources:’’Which
of
these
things
have
you
doneon
social
media
in
the
past
4
weeks?’’;
MultiPick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Longzhu
followers
tend
to
read
daily
newspapers
more
often
than
video
livestreaming
site
users
in
generalMarketing
touchpoints:
mediausageby
channelType
of
media
consumers
in
China
have
been
using
in
the
past
4
weeks80%67%73%71%70%70%68%65%62%52%62%57%53%53%51%51%38%48%39%
38%35%34%33%32%30%30%29%29%27%26%25%13%12%Digital
videocontentTVMovies
/cinemaDigital
musiccontentMagazinesDailynewspapersRadioPodcastsOnlinemagazinesOnlinenewswebsitesWeeklynewspapersBrand
usersCategory
usersAll
respondents28
Notes:Sources:’’What
kind
of
media
have
you
used
in
the
past
4
weeks?’’;
Multi
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
Multi
Pick;Base:
n=173,Longzhu
followers,n=1718,video
livestreamingsite
users,n=12469,allrespondentsConsumer
Insights
Global
as
of
September
2023Longzhu
followers
remember
hearing
ads
on
music
portals
and
streamingservices
more
often
than
other
video
live
streaming
site
usersMarketing
touchpoints:
digital
advertising
touchpointsTop
10
places
where
Longzhu
followers
in
China
have
come
across
digital
advertising
in
the
past
4
weeks44%43%42%39%39%39%38%36%38%38%33%35%32%36%35%30%34%34%33%32%30%27%25%24%24%24%23%22%21%20%Music
portalsOnlinestoresWebsitesand
appsofbrandsSearch
engines
Videoportals
Videostreaming
VideogamesservicesSocial
mediaEditorialwebsitesand
appsBlogs/forumsBrand
usersCategory
usersAll
respondents29
Notes:Sources:’’Where
have
you
come
across
digital
advertisements
in
the
past4
weeks?’’;
MultiPick;
"Which
websites
or
apps
have
you
usedin
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=173,Longzhu
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Longzhu
followers
remember
ads
they
saw
in
printed
magazines
and
journalsmore
often
than
other
video
live
streaming
site
usersMarketing
touchpoints:
non-digital
advertising
touchpointsPlaces
where
consumers
in
China
have
come
across
non-digital
advertising
in
the
past
4
weeks51%49%49%49%47%47%43%43%41%40%38%37%36%35%35%34%24%23%21%
21%21%20%19%
19%On
TVOn
advertisingspacesDirectlyinthe
storeAt
the
movies/cinemaInprintedmagazinesand
journalsInprinteddailynewspapersOn
theradioBymailshot
/advertisingmailonthe
goBrand
usersCategory
usersAll
respondents30
Notes:Sources:’’Where
have
you
come
across
non-digital
advertisements
in
the
past4
weeks?’’;MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
Multi
Pick;
Base:
n=173,Longzhufollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023CONSUMER
INSIGHTSUnderstand
what
drivesconsumersGain
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