世界银行-2023财年中非共和国国家意见调查报告（英）

FY

2023

Central

African

RepublicCountry

OpinionSurveyReportECR

Business

IntelligenceTeam

|

November2023AcknowledgementsTheCentral

African

Republic

(C.A.R)Country

Opinion

Survey

ispart

oftheCountyOpinion

Survey

Program

series

ofthe

World

Bank

Group.

Thisreport

was

prepared

bytheBusiness

Intelligence

(BI)

team,

ledbyJosé

DeBuerba

(Senior

External

AffairsOfficer)

and

Svetlana

Markova

(Senior

External

Affairs

Officer).

Yulia

Danilina,

JessicaCameron,

NanLin,

andSofya

Gubaydullina

oversaw

the

design,

reporting,

andanalysis.

Noreen

Wambui

andIrina

Popova

provided

datasupport.BIacknowledges

thesignificant

contribution

from

the

Central

African

Republic

countryteam

andindependent

fielding

consultant,

Francois

Batawaligba.

Inparticular,

BIisgrateful

for

thesupport

from

Pisteurpits

Boris

Martial

Ngouagouni

(External

AffairsAssociate)

who

coordinated

thesurvey-related

activities

from

Bangui,

Central

AfricanRepublic.ContentsObjectivesMethodology

OverviewOverall

ContextOverall

Attitudes

Toward

the

World

Bank

GroupWorld

Bank

Group’s

Support

in

Development

AreasWorld

Bank

Group’s

Work

and

Engagement

on

the

GroundCommunication

and

OutreachSample

Demographics

and

Detailed

Methodology3ObjectivesThissurvey

was

designed

toassist

the

World

BankGroup

(WBG)

ingaining

abetter

understanding

of

howstakeholders

intheCentral

African

Republic

perceive

theWBG.

Thesurvey

explored

the

following

questions:1.

Overall

Context:

How

familiar

are

they

with

the

WBG?

How

much

do

they

trust

the

WBG?2.

KeyIndicators:

What

opinion

do

key

stakeholders

have

of

the

WBG

when

it

comes

toits

effectiveness,relevance,

alignment

with

theCentral

AfricanRepublic’s

development

priorities,

andother

keyindicators?

Areopinionsimproving

or

declining?3.

Development

Priorities:

What

areas

of

development

areperceived

tobethemost

important?

Have

thepriorities

changed

over

thepast

three

years?

Howeffective

istheWBG

perceived

tobeinthese

areas?4.

Engagement

andWork

onthe

Ground:

Howisthe

WBG

perceived

asadevelopment

partner?

Areopinions

improving

or

declining?5.

Communication

andOutreach:

What

arethe

preferred

communication

channels

and

which

channels

arereported

tobeused

themost?

Arethere

differences

among

stakeholder

groups

interms

of

preferred

channels?6.

Message

Recall:

What

key

topics

thatthe

WBG

communicates

do

stakeholders

recall?

Is

there

arelationshipbetween

message

recall

and

views

ofthe

WBG’s

work?4Methodology

OverviewGovernmentInstitution33%▪

Fielded

May2023through

June2023Officeof

thePresident/PrimeMinister/Minister15%14%▪413

potential

participants

wereinvitedtocompletea

mostly

quantitativesurvey▪Respondents

completed

thequestionnaires

online

orthey

received

itbycourier

and

returned

itaccordinglyCivilSocietyOrganizationMedia▪▪▪The

listofnames

wasprovided

bythe

WBG

country

team8%7%7%7%Processmanaged

onthe

ground

by

an

independent

fielding

consultantThe

online

surveyplatform

wasmonitored

and

managed

by

theCOSteamLocalGovernmentOfficePrivateSector▪

258participants

(62%response

rate)▪70%

currently

collaborate

with

theWBG▪

Comparedto

FY20CountrySurveyBilateral/Multilateral

Agency▪▪257

participants

(64%response

rate)Officeof

aParliamentarian(NationalAssembly,Legislativebody)4%Respondents

received

the

questionnaire

via

acourier

and

returned

itaccordingly.▪37%

collaborated

with

theWBGAcademiaOther4%Click

here

for

detailsof

the

SampleDemographics

andMethodology2%QWhich

ofthe

following

best

describesyour

current

affiliation?(Selectonly1response)

(Percentage

of

Respondents,

N=247)56Overall

ContextFamiliaritywith

theWorld

Bank

has

ImprovedAllRespondents6.5▪

Year

comparison:

Respondents

inthisyear’s

CountrySurvey

reported

statistically

similar

levels

of

familiarity

withtheWBG

as

inFY20:Bilateral/Multilateral

Agency7.8Mean

familiarity:FY23

=6.5FY20

=6.9GovernmentPrincipalsGovernmentInstitutionPrivateSector6.9▪

Collaboration

withthe

WBG:

Respondents

who

collaboratewith

theWBG

reported

significantly

higher

levels

offamiliaritywith

theinstitution’s

work:6.86.6Mean

familiarity:Collaborate

withWBG=7.2Do

not

collaborate

=5.2CivilSocietyOrganizationMedia5.9▪

StakeholderAnalysis:

Respondents

from

bilateral

/multilateral

agencies

reported

significantly

higher

levels

offamiliarity

(mean

=7.8),

whereas

local

governmentrespondents

indicated

thelowest

levels

of

familiarity

(mean

=4.9)5.5LocalGovernment4.912345678910MeanRatingofFamiliarityNote:Government

Principals

includes

Officeof

thePresident,PrimeMinister,Minister,and

OfficeofaParliamentarian

(NationalAssembly,

Legislative

body)How

familiar

areyou

with

thework

of

theWorld

BankGroup

inC.A.R?Scale:1Notfamiliarat

all

–

10Extremely

familiar

(N=243)Significantdifferences

between

stakeholder

groupsQ7TheWorld

Bankis

the

MostTrusted

Institution

in

theCentral

African

Republic8.37.8TheWorldBankGroup*Thenational/localgovernment*TheInternationalMonetaryFund*8.05.87.86.7TheWBG

remained

themost

trusted

institution

intheC.A.R.Thenational/local

government,

theInternational

Monetary

Fund(IMF),

andBEACwere

among

the

toptrusted

institutions.

Incontrast,

theUnited

Nations

(UN),

private

foundations,

andyouth

organizations

were

theleasttrusted

among

theinstitutions

studied.BankofCentral

AfricanStates(BEAC)*7.57.07.37.5Regional

developmentbanksAcademia7.06.9▪

Of

note,

ratings

of

trustfor

theWorld

Bank,

thenational/localgovernment,

the

IMF,

BEAC,theprivate

sector,

civil

society,andthe

UNwere

significantly

higher

inFY23

than

intheFY20

survey.Privatesector*5.46.8BilateralorganizationsFaith-basedinstitutionParliament/legislativebranchLocalcollectives6.56.7FY23FY207.0▪

Inthisyear’s

survey,

70%of

respondents

indicated

that

theycollaborated

with

theWBG

asopposed

tojust

37%inFY20.When

examining

theratings

among

thosewho

collaboratewith

theWBG,

respondents

inFY23

rated

their

trust

intheseorganizations

significantly

higher

than

inFY20,

except

fortheWBG

andtheUN.6.66.66.45.8Civilsociety(e.g.,NGOs,CBOs)*TheUnitedNations(UN)*PrivateFoundations6.35.46.05.9YouthorganizationsTo

what

extent

do

you

trusteach

ofthe

following

groupstodo

what

isright?Scale:1To

no

degree

atall

–10To

a

verysignificantdegree

(FY23N=~188;

FY20

N=~192)*Significantly

different

betweenyears1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0QMeanRatingofTrust89Overall

AttitudestowardtheWorld

BankGroupKeyPerformanceIndicators

RemainedConsistent

withFY208.1InFY23,

respondents’perceptions

of

WBG’s

relevancetocountry

needs,

alignment

with

thedevelopmentpriorities,

effectiveness

inachieving

results,

andinfluence

onthe

development

agenda

intheC.A.R.remained

very

positive

andconsistent

with

FY20.Relevance8.17.7Effectivenessinachievingresults^7.57.6AlignmentwiththedevelopmentprioritiesFY23FY207.77.4Influencesthe

developmentagendaEndextremepoverty7.2TheWBG

currently

playsarelevant

rolein

development

in

C.A.R.Scale:

1Strongly

disagree

–10Strongly

agreeHoweffective

has

theWBG

beenin

achieving

development

results

inC.A.R?Scale:

1Noteffective

at

all–10

VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forC.A.R.Scale:

1Strongly

disagree–10Strongly

agree7.0To

whatextentdoestheWBG

influence

thedevelopment

agenda

in

C.A.R?Scale:

1To

no

degree

atall–10To

averysignificant

degreeTheWorld

Bank

Group’sworkhelps

end

extremepovertyin

C.A.R.Scale:

1Strongly

disagree–10Strongly

agree12345678910MeanRatingQ^Comparedtoameanscore

of

thetwoquestions

asked

in

FY20:

"Overall,

please

rateyour

impression

of

theWBG’seffectiveness

in

CAR.Scale:

1Noteffective

atall–10Veryeffective;

Towhat

extent

doestheWBG’sworkhelp

toachieve

development

results

in

CAR?Scale:

1To

no

degree

atall–10

Toaverysignificant

degree10Stakeholders’

Views

Variedonthe

Perceptions

ofWBG’s

Key

Performance8.38.68.3Trust*9.29.07.37.1Respondents

from

bilateral

/multilateral

agencies

and

theprivate

sector

provided

significantly

higher

ratings

for

thetrust

inthe

WBG.

Incontrast,

respondents

from

themediagave

significantly

lower

ratings

(mean

=7.1)

of

trust

(thisstakeholder

group

alsoindicated

significantly

lower

levels

offamiliarity

with

the

WBG).8.28.38.18.3RelevanceGovernmentPrinciples7.98.08.1GovernmentInstitution8.07.98.0Meanwhile,

respondents

from

civil

societyindicatedsignificantly

lower

levels

ofthe

WBG’s

effectiveness

inachieving

results.

Interms

of

theWBG’s

influence

onthedevelopment

agenda,

government

principals

reported

thelowest

ratings

among

all

stakeholder

groups.Effectivenessinachievingresults*LocalGovernment8.46.57.58.4Bilateral/Multilateral7.78.28.17.9AgencyAlignmentwiththedevelopmentprioritiesCivilSocietyNote:Government

Principals

includedrespondents

from

Office

ofthePresident,Prime

Minister,

Minister,

andOffice

ofaParliamentarian(NationalAssembly,

Legislative

body).7.07.16.8PrivateSectorQTo

whatextentdoyoutrust

theWBG

todowhatisright?Scale:

1To

no

degree

atall–10To

averysignificant

degree6.47.6TheWBG

currently

playsarelevant

rolein

thedevelopment

in

C.A.RInfluencesthedevelopment

agenda8.48.2Scale:

1Strongly

disagree–10Strongly

agree*Significantly

differentbetweenstakeholdergroupsHoweffective

has

theWBG

beenin

achieving

development

results

in

inC.A.R?Scale:

1Noteffective

at

all–10

Veryeffective7.26.9TheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

for

C.A.R

.Scale:

1Strongly

disagree–10Strongly

agree7.712345678910To

whatextentdoestheWBG

influence

thedevelopment

agenda

in

in

C.A.R?Scale:

1To

no

degree

atall–10To

averysignificant

degreeMeanRating11OverallRatings

forIndicator

QuestionsMeanRating12345678910Year

comparison:

Respondents

inthisyear’s

CountrySurvey

reported

significantly

higher

aggregated

meanratings

for

theindicator

questions

compared

toFY20:Collaborationwiththenational/federal8.38.3governmentTowhatextent

do

youtrusttheWBGtodowhatisright?*8.3Mean

overall

ratings:FY23

=7.8FY20

=7.27.88.2Collaborationwithotherdonorsanddevelopmentpartners7.8TheWBGcurrentlyplaysarelevantroleindevelopmentinC.A.R.8.1Collaboration

withthe

WBG:

Respondents

whocollaborate

with

the

WBG

gave

significantly

higherratings

across

theaggregated

indicator

questionscompared

torespondents

who

donot

collaborate

withtheWBG.8.18.1HowsignificanttheWBG'sknowledgeworkcontributeto

developmentresultsin

C.A.R?*7.27.8Responsivenesstoneeds*6.3Mean

rating:

Collaborate

with

WBG

=8.1Do

not

collaborate

=7.2HoweffectivehastheWBGbeenin

achievingdevelopmentresultsin

C.A.R?7.77.5The

WBG’s

work

is

well

aligned

withdevelopment

priorities

forC.A.R.7.67.7Stakeholder

analysis:

Respondents

from

localgovernment

and

bilateral

/multilateral

agencies

(mean=8.2for

both)

had

thehighest

mean

ratings

of

theaggregated

responses

tothe

twelve

COS

indicatorquestions,

whereas

respondents

from

theprivatesector

andcivil

society

hadrelatively

lower

ratings(mean

=7.3

and7.5,respectively).Towhatextent

doestheWBGinfluencethedevelopmentagendainC.A.R?7.47.27.3Collaborationwithprivatesector*Collaborationwithcivilsociety*AccesstoWBGstaffandexperts*6.37.1FY23FY205.85.76.7*significantly

different

betweenyearsQMeanRatingsfor

thetwelve

COSIndicatorQuestionsby

Stakeholder

Groups

onaScalefrom

1

to10.These

selected

indicatorsarelistedatthe

end

ofthisreport.1213World

Bank’s

SupportinDevelopment

AreasDevelopment

AreasforWBGFocusTransportWater

supply

andsanitationinfrastructure63%Transport,

water

supply

and

sanitation55%53%49%infrastructure,

and

health

were

identifiedas

thetopareas

where

stakeholderswould

liketheWBG

tofocusitsresources,followed

byeducation

andagriculture.

Thepercentage

ofrespondents

emphasizingtheimportance

of

WBG

support

inthetransport

and

health

sectors

hasSignificant

increaseinHealthEducation#1priorityinFY20priority

comparedtoFY20;and

it

isthetoppriority

forthe

privatesector

respondents(88%)inFY23.Agricultureandfood

securityEnergy/ExtractivesPublicsectorgovernanceJobcreation/employmentGenderequity42%#2priorityinFY2033%22%22%18%17%15%13%11%10%9%increased

significantly

compared

toFY20(FY20

=31%and17%,

respectively).Significant

increaseinpriority

comparedto

FY20DigitalDevelopment^UrbandevelopmentPrivatesectordevelopmentJudiciaryreformInaddition,

the

percentages

ofstakeholders

emphasizing

watersupplyand

sanitation

and

digital

developmentas

keypriorities

have

alsoincreasedsubstantially,

rising

from

4%and

3%,respectively,

inFY20.CrimeandviolenceEnvironment/NaturalresourcemanagementClimatechange8%8%MacroeconomicstabilityTourismdevelopmentFinancialmarketsdevelopmentSocialInclusion7%7%6%Youthdevelopment6%Socialprotection6%RegionalintegrationTrade5%4%DisasterriskmanagementDebtsustainability4%^compared

to“Information

andcommunications

technology”

inFY203%QWhich

areas

shouldtheWBG

prioritize

inits

work

inC.A.R

tohavethe

most

impact

ondevelopment

resultsin

the

country?

(Choose

nomore

than5)(Percentage

ofRespondents,

N=208)14Effectiveness

ofWBG’sSupportin

Sectoral

AreasFinance

/Institutions/EconomicGrowth8.0Debtsustainability7.67.1PublicsectorgovernanceTheWBG’s

work

inhuman

capital

(health,

education)

and

debt

sustainabilityreceived

thehighest

ratings

of

effectiveness

inthe

C.A.R.Ratingsof

the

WBG’swork

inseveral

sectors

significantly

increased

thisyear

compared

toFY20,including

top

priority

sectors

suchashealth,

education,

transport,

agriculture,energy,

anddigital

development.7.1Macroeconomicstability*6.37.1Regionalintegration*5.9FY23FY208.5Health*6.96.9Trade*5.08.1Education*7.36.7Privatesectordevelopment*5.9Human

Development6.9GenderequitySocialprotectionSocialInclusion*6.26.2Crimeand

violence6.76.1FY23FY205.8Jobcreation/employment6.55.35.7EnvironmentalSustainability7.47.2Transport*Energy/Extractives*DigitalDevelopment*UrbandevelopmentWatersecurity6.26.2Agricultureandfoodsecurity*^7.36.56.5InfrastructureEnvironment/Naturalresourcemanagement5.45.6FY23FY205.86.1FY23FY205.4Climatechange*5.8*Significantly

differentbetweenyears6.06.21234567891012345678910MeanRatingofEffectivenessMeanRatingofEffectivenessQHinowwoerkffinegctiinveandyooyfotuh

eb

eseliecvtoerst

hleistWe

dBbGeilsowin,

tpel

erma

sseorfetshpeownodr

k“

Di

todno’teksnionwt”h)e^Tf

ohl

leo

wmi

nega

na

roef

aesf

foefc

dt

i

veevneel

ospsmoef

natgirni

cCu.l

tAu.rRe?d

Se

vcealloep:

m1

eNnot

t

aenf

fde

fcot

iovde

saet

caul

lr

i–t

y1a0s

kVeedr

yi

ne

fFf

eYc2t0i

v

ew

a(Isfytaokuehnafvoer

tNhOis

ec

oxpmopsaurriesot

on/aenxpaelyrsiei

sn.ce1516World

BankGroup’s

WorkandEngagementon

theGroundPerceptions

ofWBG

Responsiveness

andAccessibility

ImprovedInFY23,

respondents

reported

significantly

more

positiveperceptions

ofthe

WBG’s

responsiveness

to

countryneeds

and

accessibility

of

WBGstaff

than

inFY20.7.8Responsivenesstoneeds*6.3▪

Government

principals

gave

the

highest

ratings

for

theWBG’s

responsiveness

toneeds

(mean

=8.3),

whilerespondents

from

themedia

indicated

significantly

lowerFY23FY206.7ratings

(mean

=6.8).AccesstoWBGstaffandexperts*5.712345678910MeanRatingQTo

what

extent

isthe

WBG

aneffective

development

partnerin

C.A.R,

interms

ofeach

ofthe

following?Scale:1To

no

degree

atall

–10To

a

verysignificantdegree

*Significantly

different

between

years17The

WBGIncreasingly

Seen

asEffectivelyCollaboratingwiththe

PrivateSectorand

CivilSocietyTheNational/FederalGovernment8.38.3TheWBG’s

collaboration

with

thenational

/federalgovernment

and

other

donors

and

developmentpartners

received

thehighest

rating

from

respondents.OtherDonors

andDevelopmentPartners8.27.87.9Regional

DevelopmentBanksPrivateSector*InFY23,

respondents

perceived

theWBG

ascollaborating

significantly

more

effectively

with

theprivate

sector

and

civil

society

than

inFY20.7.36.37.37.1MediaFY23FY20CivilSociety*5.86.7Academia6.6Parliament/LegislativeBranchLocalGovernment6.412345678910MeanRatingTo

what

extent

isthe

WBG

aneffective

development

partnerin

C.A.R,

interms

ofcollaboratingwith

the

followinggroups?

Scale:1To

no

degree

atall

–10To

averysignificantdegree*Significantly

different

betweenyearsQ18Stakeholders

want

the

Bank

to

Collaborate

Morewiththe

Governments

andthePrivateSectorThe

National/LocalGovernment86%PrivateSectorLocalCollectives40%32%29%Respondents

inthisyear’s

survey

indicatedthatthe

WBG

should

collaborate

more

withthe

national

/local

government.CivilSocietyAcademia17%15%Stakeholders

also

prioritize

increasedcollaboration

with

the

private

sector

(40%inFY23

compared

to29%inFY20).Regional

DevelopmentBanksMedia13%Bankof

CentralAfricanStates(BEAC)Parliament/LegislativeBranchBilateralOrganizationsTheUnitedNations11%9%7%6%5%5%4%4%3%OtherDonors

AndDevelopmentPartnersOtherLocal

governmentrespondents

weresignificantly

likely

tochoose

thisresponseoption(22%)thanotherstakeholdergroupsPeaceKeepingForcesTheInternationalMonetaryFundFaith-BasedInstitutionQWhich

THREE

ofthefollowinggroups

shouldtheWBG

collaboratewith

more

inC.A.R?(Chooseno

more

than

3)(Percentage

ofRespondents,

N=239)1920CommunicationandOutreachMore

than8in

10Respondents

Engaged

withthe

WBG

inthe

Last30Days82%of

respondents

recalled

hearing

or

seeing

something

about

the

WBG

inthelast

30days.

Respondents

who

collaborated

withtheWBG

were

more

likelytorecall

something

(89%)

than

thosewho

didnot

collaborate

with

theWBG

(67%).Over

three-quarters

of

respondents

reported

obtaining

thisinformation

through

radio.

Additionally,

respondents

frequently

recallmessages

about

theWBG

via

television

and

social

media.

Among

respondents

who

selected

“Social

media”,

themost

usedplatform

was

Facebook.RadioTelevision(TV)Socialmedia78%39%33%28%22%18%16%12%10%4%Newspapers78%Event/conference/seminarWBGWebsite54%DirectcontactwithWBGstaffDirectmessaginge-Newsletters23%19%15%15%OtherFacebook

WhatsApp

Twitter

Instagram

LinkedIn

YouTubeBlogs3%3%PodcastsDoyou

recallseeingorhearinganything

about

theWBG

inthelast30

days?

(N=246)Where

do

you

recallseeingorhearingthisinformation?

(Checkallthat

apply)

(Percentage

ofRespondents,

N=201)What

socialmedia

platforms

do

you

recallseeingthisinformation

on?(Checkall

that

apply)

(Percentage

ofRespondents,

N=117)Q21The

WBG’s

Work

onStrengthening

Human

Capitalwasthe

Most

Commonly

RecalledTopicRespondents

most

frequently

recalled

that

WBG

works

tostrengthen

human

capital

through

improving

health

care,

nutrition,education,

jobs,

andskills.

Following

that

was

itswork

andresearch

on

food

insecurity,

rebuilding

trust

between

citizensand

the

state,

and

improving

gender

equity.TheWorld

BankGroup…workto

strengthenhumancapitalthroughimprovinghealthcare,48%nutrition,education,jobs,andskillsworkorresearchonfoodinsecurity37%36%36%33%31%31%27%workorresearchonrebuildingtrustbetweencitizensandthe

statetocreateanewsocialcontractin

C.A.Rworkto

improvegenderequityandempowerwomenandgirlsworkorresearchonenergyworkorresearchonclimatechangeworkto

helpalleviatetheimpactsoftheCOVID-19pandemicworkto

providedebtrelieffordevelopingcountriesglobaleconomicforecasts26%25%workto

createmoreandbetterjobsWBG

workto

helpreduceregionalsecuritythreatsOther17%9%Q22What

topicswere

includedinwhat

you

saworheard?

(Checkallthat

apply)

(Percentage

ofRespondents,

N=197)ClimateChange

Communications

canbe

More

ImpactfulwhenRelated

toStakeholders’

To

p

ConcernsApproximately

6in10respondents

were

very

concerned

about

the

diminished

watersupply

for

people

and

the

economy

andunsafe

drinking

water

when

itcomes

tothepotential

impacts

of

climate

change

intheCentral

African

Republic.These

keyareasofconcern

should

be

takeninto

consideration

tomake

communications

about

climate

change

more

impactful

inC.A.R.Notat

allAlittleSomewhat

concernedVeryconcernedDiminishedwatersupplyforpeopleandtheeconomyUnsafedrinkingwater58%57%Landand

forestdegradationMore

frequentand

severefloodsDecreasedcropyields/foodinsecurityLossof

jobs45%43%42%40%38%38%37%35%34%31%29%Extinctionof

plant/animal

speciesEffectsonpublichealthIncreaseinnaturaldisastersMore

frequentand

severedroughts/heatwavesIncreaseerosionofshorelineForestfiresAirpollutionClimate-drivenmigration22%QWhat

isyour

level

ofconcern

for

each

ofthepotentialimpacts

ofclimate

change

asitaffects

your

country?

(Percentage

of

Respondents,

N=~236)23Message

RecallLeads

toMessage

AgreementandMore

Positive

Perceptions

ofthe

WBGRespondents

whorecalledseeing

or

hearing

somethingabout

theWBG

inthe

last30daysreported

significantlyhigher

levels

ofagreement

withmessages

regarding

theWBG’scommitment

tocomprehensivedebtsolutions,

addressingfood

crisis,

ensuring

transitiontodiversified

andcleanersources

ofenergy,

mitigatingclimate

challenges,

andTheWorld

BankGroup…is

workingwithgovernments,theprivatesector,andotherpartnersto

supportcriticalfacilitiesduringtheCOVID-19pandemic8.08.0is

committedtocomprehensivedebtsolutionsthatbringreal

benefitsto

peopleinpoorcountries.*7.97.97.96.56.6helpsaddressthecurrentfoodcrisisandenablesgreaterpreparednessto

futurefoodsecuritycrises*supportscountriestoensuretransitiontomorediversifiedandcleanersourcesofenergy*7.1creating

moreandbetterjobsintheC.A.Rcomparedto

thosewhodidnot

recall

seeing

orhearing

anything.helpsstrengthenhumancapitalinC.A.Rthroughimprovinghealthcare,nutrition,education,jobs,andskills.7.77.1helpsC.A.Rboostclimateresilienceandmitigatetheeffectsof

climatechallenges.*7.36.46.5Thesefindings

suggestthatrespondentswho

havegreater

exposure

toinformation

abouttheWBG,orwho

activelyengagewithWBGstaff

andknowledgework

arealso

morelikely

tohold

more

positive

viewsabouttheWBG’s

work.Heardaboutthe

WBG

inlast30days7.0helpscreatemoreandbetterjobsin

C.A.R.*5.3DidnothearabouttheWBG

in

last30dayshelpsC.A.Rrebuildtrustbetweencitizensandthestatetocreateanew

socialcontract.7.0helpsimprovegenderequityandempowerwomenandgirlsinC.A.R.7.07.012345678910MeanRatingQDoyou

recallseeingorhearinganything

about

theWBG

inthelast30

days?

*Significantly

different

betweenrecallyes/noTo

what

extent

do

you

agreewith

the

following

statements:

Scale:1To

no

degreeatall

–10To

a

very

significan