商务英语视听说答案及商务英语视听说原文与答案

扩展商务英语视听说1-8单元答案Unit1PartIListeningandSpeakingTask1Q1.IamgraduatinginJunefromABCUniversityandmymajorishotelmanagement.Iamanoutgoing,energeticperson.Ienjoyteamworkverymuch.Aspartofmydegreeprogram,Ineededtofinishdifferentprojectswithmyteammates.Ipossessexcellentinterpersonalskillsandaverypositiveattitude.Mycareeraspirationistobecomeasuccessfulhotelier.DuringmyinternshipattheGrandHyatt,Iworkedasareceptionist.Mydutiesincludedofferingfriendlyandefficientcheck-inandcheck-outservicetoguests,answeringphonecalls,takingandpassingonmessagestoguests,IfindthatifIcanmaketheguestshappy,Iwillbeveryhappy,too.Q2.Ireceivedhonorsinseveralschool-wideEnglishandcomputercontests.Ienjoyworkingwithpeoplefromdifferentbackgrounds.Iamgoodatcommunicating,organizingandcoordinating.Ifsomethingblocksmypath,Iwilllookforasolution.Inevergiveupeasily.SometimesIreceivecommentsthatIneedtoimproveintheareaoffiling.Iamnowtryingtoimprovebylearningfromothers.Q3.Interestandcareerdevelopmentaretwoofmycriteriainchoosingajob.Interestisthebestmotivation.Ilovethehotelbusiness,soIwilldefinitelydevotemyselftoit.Moreover,highjobsatisfactioncanbeattainedwhenthejobiswhatIaminterestedin.Careerdevelopmentisveryimportantformewhenchoosingajob.FromwhatIknow,Shangri-Laprovidesequalcareeradvancementforallstaff.Thejobrotationplanandindividuallytailoredtrainingprogramarereallyexcitingandhelpfulforyoungpeoplelikeme.Task2Isthatyourwife,Mr.Carter?Sheissobeautiful.Avoidaskinginterviewerpersonalquestionsormakingpersonalcomments.Couldyoutellmehowmuchthenewjobpays?Theinterviewermightinferfromthesequestionsthatyouareonlyinterestedinyourownneedsandnotthoseoftheircompany.Waituntiltheemployerraisesthesesubjectstodiscussthem.Whataboutthepaidholidays,insurance,andthingslikethat?Howmuchtimewillittakeformetobepromotedhere?Butinwhichcitiesdoyouhaveyourbranches?Andwhereisyourcompanybased?Itisalsounwisetoaskaboutthingsyoushouldhavealreadyknown.Youareonlytellingtheinterviewerthatyouhaven'tdoneyourhomework.PartIILanguageFocusName:CaiNingPersonality:serious-minded;calm;humorous;easy-goingStrengths:theabilitytoworkwithalltypesofpeopleWeakness:perfectionist;impatientWorkexperience:sixyears’financialindustryexperiencewithseveralcompanies;twoyears’experienceinaninvestmentbankQualification:graduatedfromPekingUniversityin2001majoringinaccounting;fluentEnglish;bookkeepingandaccountingproficiencyinEnglish.Reasonsforleavinglastjob:wanttofindajobthatischallenging.Questionsaboutthejob:WouldIbeabletoworkabroadinoneofyouroverseasbranches?PartIIIViewingandSpeakingVideo1ReasonsforjoiningtheItisoneoftheleadinginternationalconsultantcorporationscompanywhichcametoChinaafterChinaenteredWTO.Workinginthiscompanywouldgivehimthebestchancetousewhathehaslearnedatuniversity.RelevantworkexperienceHewasinvolvedinafactoryrestorationinNanjing.QuestionsArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?ResultoftheinterviewChenBowillbenotifiedofthefinaldecisionbyFriday.Video21.FTFFT2.1)SalesManager2)Five3)BrandManager4)biscuits5)BusinessAdministration6)oralEnglishIVCaseAnalysisHint:Sheisnotlikelytogetthejobbecauseshedidpoorlyinthejobinterview.Thingswentwrong:1.Usefillerwords(“youknow”)toomanytimes.2.Bad-mouthformeremployer.3.Inappropriateanswerstointerviewer’squestions,eg,“Iwouldratherliketoestablishmyowncompany”4.Askinappropriatequestions,eg.“CanItaketimeoffforvacation?”5.Self-conceit—“Ihavenoweakness”.6.Toomuchemphasisontravel.ScriptsUnit2PartIListeningandSpeakingTask11)Ihaven’tseenyouforyears.2)Whatdoyoudonow?3)I’mintheResearchandDevelopmentDepartment.4)Iknewyou’ddosomethingverychallengingandcreative.5)Isometimesstayintheofficeafterworktodealwithunfinishedtasks.6)Iamstilltheaccountantofthatcosmeticscompany.Task21)personnelmanagement2)developingmarkets3)planning4)execution5)salestargets6)teamperformance7)customerbase8)customersatisfaction9)selecting,developingandmanaging10)cost-effective11)ontime12)ofgoodquality13)humanandmaterialresources14)trainingneeds15)continuousimprovementPartIIViewingandSpeakingVideo11.CarolineClinton:financialaccountsLucyWhite:dataprocessingAdaBalck:managementaccounts2.Administration;Marketing;Engineering;ProjectPreparation;AccountingVideo21.self-employedentrepreneur,buyer,LineSupervisor,AdvertisingExecutive,PublicRelationsManager2.NamesJeromethingsLikesDislikesmakingalotmoremoney;havinglotsofindependenceindoingfeelingtiredsometimesRobinhavingbeentoalotofplacestoomuchtraveling;havingverylittletimetospendwithhisfamilyColingoodsalaryandbenefitsnoisyworkenvironment;seldomhavingtheopportunitytogooutFranknewchallenges;alotofexperienceJanetmeetingalotofnew&interestingpeopleoftenhavingdinnerpartiesintheevening;havinglittletimewithherfamilyandbabyUnit3PartIWarm-up1)ensuresmoothbusinesscommunication2)thepurposeofyourcall3)allthedocumentsyou’llneed4)scheduleaspecifictime5)alldistractions.6)confirmthatyouhaveunderstoodeachpoint.7)interruptions.8)strongaccent.9)yousoundpoliteandagreeable.10)theoptionalchoicemethod,11)lengthycalls.12)smilewhileyouaretalking.PartIIListeningandSpeakingTask1FFTTFTFFTask2LeavingamessageMessageNoteTo:LouisePaulsonFrom:PaulJacksonPhone:979-326-8965Message:RingbacktohimabouttheordertheyplacedlastFriday.Theyhavetomakesomechangestotheorder.It’surgent.Takenby:RoyPartIIIViewing&SpeakingVideo11.FFTTF2.Message1)Willyoutellhimthatwe’vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit?Message2)PleasetellMr.Matthewswe’requitehappywiththequalityanddesignofthetable,butthepriceistoohigh.Weneedsomenegotiationonit.Message3)PleaseinformMr.MatthewsthatIwon’tbeabletogettoyourcompanyearlyonSaturdaybecauseoftherailstrike.Iprobablywon’tarriveuntilthatafternoon.Video21.1)A2)C2.1)“Holdon,please.I’llconnectyou.”2)“I’mafraidyou’vedialedthewrongextension.”3)“Oh,sorrytohaveinterruptedyou.CanyougivemeHenryMiller’sextension,please?”4)“I’mverysorry,Ididn’tnoticethat.I’llputyouthroughrightnow.Pleasewaitaminute.”5)“It’smeagain—Ms.Mandel.I’mstillhavingtroublegettingthroughtoHenryMiller„Canyouhelp?”3)C4)C5)B6)C6)“Oh,I’mterriblysorryforthetrouble.”Unit4Task11Formal*Goodafternoon,I’dliketocallthemeetingtoorder.*Firstofall,let’sdiscuss„2Informal*OK,everyoneishere„*So,whydon’twestartwith„3Informal*Right,youknowwhywearehere.*Maybeweshoulddoitlikethis„4Formal*WelcometoBCG,andtowhatIamsurewillbethebeginningofamajornewalliance.*Todayourpurposeisto„5Informal*Right,let’sgetdowntobusiness„*Isuggestwedealwiththat„6Formal*Well,gentleman,it’sapleasuretobeheretoday„*I’dliketostartwith„Task21)Arriveatthemeetingaheadofschedule.2)Considerusingataperecorder.3)Useaconsistentformat.4)Followtheagenda.5)Beconcise.6)Listspecificoutcomes.7)Afterthemeeting,writeameetingreportfromyournotes.PartIIViewing&SpeakingVideo1FFFTFVideo21)Tofigureoutthereasonforthesalesdropandtheactionstobetaken.2)Thesalespeoplearenotverymotivated.3)No,becausethesalesquotasareprettyhigh.4)Heproposestolowerthequotas.Unit5PartIListeningandSpeakingTask1CBBCATask21)dailyroutineintheoffice2)whetherthevisitorhasanappointmentornot3)greetthevisitor4)thevisitor’sname,titleandposition5)apologizeandmakesomesuggestions6)expressregretandexplainwhy7)date,time,nameandthefirmthevisitorworksfor.8)considerateandwarm9)keepthevisitorfullyinformedofthesituation.PartIIViewingandSpeakingVideo11)Georgeistravellingonbusiness.2）Hewillstayforaboutaweek.3）Hehasbeeninvitedtoattendthetradefairbyhisbusinessassociates.4)Hislaptopcomputerisinthebag.It’sduty-free.5)No,goodforpersonaluseratherthancommercialusearenotsubjecttoduty,andtheyarewithinthelimit.Video21.F2.T3.F4.F5.F6.F7.T8.F9.T10.FUnit6PartIListeningandSpeakingTask11.wearehiringfor2.businesssoftwareandconsultingservices3.4,0004.largecorporations5.90milliondollars6.prettyfast7.298.alargeprojectforabankTask2CompanyProfile1)MonicaLi2)ManagerofthePRDepartmentofOracleChina3)enterprisesoftwarecompanyintheworldthefirst4)globalsoftwaregiantinChina5)19776)California7)42,0008)11billiondollars9)1989;setupBeijingOracleSoftwareSystemsCo.Ltdin10)1991.11)Chengdu.12)educationandsupportservices.PartIIViewingandSpeakingVideo1BADECVideo2ThethingsthatJoanCopperdoesbadly1.Shedoesn`tconsidertheaudience2.Shedoesn`thaveclearobjectives3.Herpresentationisn`twell-prepared4.Thereisn`taclearstructure(beginning,body,end)5.shedoesn`tspeakclearly6.shedoesn`tspeakattherightspeed7.shedoesn`tmaintaineyecontactwiththeaudience8.shedoesn`tappearconfidentandpositive9.thevisualaidsaren`tclearandhelpful10.shedoesn`tusetheequipmentprofessionallyUnit7PartIListeningandSpeakingTask1120CM130CM43KG54KG6KM/H1.smaller2.people-friendly3.armmovement4.heavier5.itscontroller6.atwill7.totalcontrol8.turnTask2SmallandelegantEasytosetup:allyouneedisatouch-tonephone;aseasytouseasmakinganormaltelephonecallFull-colormotionvideo;adjustablepicturesetting;goodaudioquality;previewmode;privacymodeOnaspecialofferPartIIViewingandSpeakingTask11.Price2.discount3.after-salesservice3.money-backguarantee4.delivery5.warrantyTask21.$22002.threeyears3.224.205.freeforthreeyears,$150/yearafterthreeyears6.withinthreeweeks7.within24hoursUnit8PartIListeningandSpeakingTask11.remainedflat2.wentup3.rosereachedapeak4.updowndroppedTask2Thegrowthtrendmorethan37%thepersistenthighpriceRMB48millionaccountedfor40.6%domesticroutesRMB16869millionPartIIIViewingandSpeakingVideo1Task1.increasedsignificantly2.opened3.droppedby50%4.continuestorise5.growsfast6.developedVideo2Task1ABDFGTask21.annualfit3.totaloutputofwashingmachines4.marketshareofrefrigeratorsScriptsUnit1PartIIListeningandSpeakingTask1FAQsinjobinterviewCommentsonthethreequestions:PointforQ1:Tellmesomethingaboutyourself.Sampleanswers:Q1.IamgraduatinginJune,2015fromGuangdongUniversityofFinanceandmymajorisfinancialsecretary.Iamanoutgoing,energeticperson.Ienjoyteamworkverymuch.Aspartofmydegreeprogram,Ineededtocommunicatewithdifferentpeopel.Ipossessexcellentinterpersonalskillsandaverypositiveattitude.Mycareeraspirationistobecomeasuccessfulsecretary.Duringmyinternshipatonecompany,Iworkedasasecretary.Mydutiesincludedofferingfriendlyandefficientscheduletomyboss,answeringphonecalls,takingandpassingonmessagestomyboss.Q2.IreceivedhonorsinseveralFinancialmanagementandcomputercontests.Iamgoodatcommunicating,organizingandcoordinating.Iliketogetalongwellwithpeoplefromdifferentbackgrounds.Ifsomethingblocksmypath,Iwilllookforasolution.Inevergiveupeasily.SometimesIreceivecommentsthatIneedtoimproveintheareaoffiling.Iamnowtryingtoimprovebylearningfromothers.Q3.Interestandcareerdevelopmentaretwoofmycriteriainchoosingajob.Interestisthebestmotivation.Ilovetobeasecretary,soIwilldefinitelydevotemyselftoit.Moreover,highjobsatisfactioncanbeattainedwhenthejobiswhatIaminterestedin.Careerdevelopmentisveryimportantformewhenchoosingajob.FromwhatIknow,Shangri-Laprovidesequalcareeradvancementforallstaff.Thejobrotationplanandindividuallytailoredtrainingprogramarereallyexcitingandhelpfulforyoungpeoplelikeme.Task2InappropriatequestionsinjobinterviewScript:M:Comein,please.W:Goodmorning,sir.I’mKarenYang.M:Goodmorning,MissYang.I’mKevinCarter,theAdministrationManager.Takeaseat,please.W:Oh,isthatyourwife,Mr.Carter?Sheissobeautiful.M:Thankyou.Ah…MissYang,I’vegonethroughyourresume.I’dliketoaskyousomequestionsnow,ifyoudon’tmind.W:Ofcoursenot.pleasegoahead.M:Well,canyoutellmewhyyouwouldliketoworkasamedicalrepresentativewithus?W:Ireallylikethiskindofwork,andhavingbeenadoctorforthreeyears,Iwanttoapplyforthispositionforachange.M:Don’tyouthinkit’sapityforyoutoleaveyourpresentjob?W:Tosomeextent,itis.Ihavelearnedalotinthehospital.ButIwouldliketotryadifferentkindoflife.Bytheway,couldyoutellmehowmuchthenewjobpays?M:Sure.Thereisafive-monthprobationary试用的periodandyoucanonlygetRMB2,000foreachmonth.Afterthat,we’lldetermineyoursalaryaccordingtoyourperformance.W:Oh,Isee.Then,whataboutthepaidholidays,insurance,andthingslikethat?M:Everyemployeeinourcompanyenjoyslifeinsurance人寿保险andunemploymentinsurance.Inaddition,theyenjoytwo-weekpaidholidays.W:Thatsoundsfine.Howmuchtimewillittakeformetobepromotedhere?M:I’mnotsure.Itdependsonyourabilityandperformance.Maybewe’llsendyoutooneofourbranches,ifyoulike.W:Noproblem.Ihatestayingatoneplaceallthetime.Butinwhichcitiesdoyouhaveyourbranches?And,whereisyourcompanybased(把总部设在…)?M:OurcompanyisbasedinNewYork,withbranchesinmanycities,suchasPhiladelphia,BeijingandLondon.…Key:Isthatyourwife,Mr.Carter?Sheissobeautiful.Avoidaskinginterviewerpersonalquestionsormakingpersonalcomments.Couldyoutellmehowmuchthenewjobpays?Theinterviewermightinferfromthesequestionsthatyouareonlyinterestedinyourownneedsandnotthoseoftheircompany.Waituntiltheemployerraisesthesesubjectstodiscussthem.Whataboutthepaidholidays,insurance,andthingslikethat?Howmuchtimewillittakeformetobepromotedhere?Butinwhichcitiesdoyouhaveyourbranches?Andwhereisyourcompanybased?Itisalsounwisetoaskaboutthingsyoushouldhavealreadyknown.Youareonlytellingtheinterviewerthatyouhaven'tdoneyourhomework.PartIIILanguageFocusKey:oName:CaiNingoPersonality:serious-minded认真的;calm;humorous;easy-goingoStrengths:theabilitytoworkwithalltypesofpeopleoWeakness:perfectionist;impatientoWorkexperience:sixyears’financialindustryexperiencewithseveralcompanies;twoyears’experienceinaninvestmentbankoQualification:graduatedfromPekingUniversityin2001majoringinaccounting;fluentEnglish;bookkeeping记账andaccountingproficiencyinEnglish.oReasonsforleavinglastjob:wanttofindajobthatischallenging.oQuestionsaboutthejob:WouldIbeabletoworkabroadinoneofyouroverseasbranches?PartIVViewingandSpeakingVideo1ApplyingforthepositionoffinancialconsultantScript:Chen:Goodmorning,MsMandel.Ms.Mandel:Goodmorning,sitdown,please.Chen:Thankyou!Ms.Mandel:YouareChenBo,aren’tyou?I’mCathyMandel,DirectoroftheHRDepartment.Chen:Yes,I’mChenBo.Nicetomeetyou,Ms.Mandel.Ms.Mandel:Nicetomeetyou,too.I’vegonethroughyourresumeandwouldliketoknowmoreaboutyou.Chen:Thankyouforyourinterestinme.Ms.Mandel:Tostartwith,wouldyouliketotellmeabitaboutyourself?Chen:Sure.I’maseniorstudentatGDUF.Iexpecttograduatethissummer.Mymajorisinternationalfinance.Ms.Mandel:Sowhydidyouchooseourcompany?Chen:AsfarasIknow,yourcompanyisoneofseveralleadinginternationalconsultantcorporationswhichcametoChinaafterChinaenteredWTO.IthinkworkingherewouldgivemethebestchancetousewhatI’velearnedatuniversity.Ms.Mandel:Asamajorininternationalfinance,whatdoyouthinkyoucandoinconsultancy?Chen:Well,Iknowhowtotackleproblems.Forexample,IknowImustfirstanalyzetheproblemandworkoutthemajorcause.ThenIwillbeabletosearchforwaystosolveitfromavailabledata.Ms.Mandel:Sometimesdataisnotenough.Haveyougotanyrelevantexperienceinthisfield?Chen:Lastyear,duringtheprobationaryperiod,IwasinvolvedintherestorationofafactoryinNanjing,Ireallylearnedalotfromtheexperience,especiallyhowtoaccess评估people’sstrengthsandabilities.Ms.Mandel:Canyoucopewithhardworkunderpressureandinatoughenvironment?Chen:Noproblem,Idon’tcareaboutpressureortheenvironmentaslongasIenjoythework.Ms.Mandel:Good.Now,doyouhaveanyquestionstoask?Chen:Yes,I’vegotone.ArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?Ms.Mandel:Um,probably.Ithinkyouarelikelytobesenttoworkinanoverseasbranchtogetexperiencelaterononceyou’veprovedyourworth.Chen:Oh,great.IfI’maccepted,Iwilldomybestforthecompany.Ms.Mandel:Iwishyouluck!We’llnotifyyouofourfinaldecisionbyFriday.Chen:Thankyou!Ms.Mandel.Good-bye.Ms.Mandel:Goodbye.Key:ReasonsforjoiningthecompanyItisoneoftheleadinginternationalconsultantcorporationswhichcametoChinaafterChinaenteredWTO.Workinginthiscompanywouldgivehimthebestchancetousewhathehaslearnedatuniversity.RelevantworkexperienceHewasinvolvedinafactoryrestorationinNanjing.QuestionsArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?ResultoftheinterviewChenBowillbenotifiedofthefinaldecisionbyFriday.Video2ApplyingforthepositionofSalesManagerScript:Wang:MayIcomein?Mr.White:Yes,pleasedo.Wang:Goodmorning,sir.MynameisMerryWang.I’vecomeforaninterview,asrequested.Mr.White:Nicetomeetyou,MissWang.IamHarryWhite,DirectoroftheHRDepartment.Iwasexpectingyou.Please,takeaseat.Wang:Thankyou.Mr.White:Well,MissWang,youareapplyingforthepositionofSalesManager,right?Howdidyouknowaboutourcompany?Wang:IgottoknowyourcompanyfromyourTVcommercials.Theyareelaboratelydesignedandproduced,andleavemedeepimpression.Andinthesummersof1997and1998IworkedasasalesgirlforyourcompanyinGuangzhou.Mr.White:Really?That’sgood.Thenyoumustknowsomethingaboutourcompany?Wang:Yes,alittle.Yourcompanyisveryfamous.Yourcosmeticsandskincareproductsareverypopularwithwomenallovertheworld.Mr.White:Huh,that’sright.MissWang,canyoutellmewhichuniversityyouattended?Wang:SunYat-sen.Mr.White:Andwhatdegreehaveyougot?Wang:Ihaveabachelor’sdegreeinbusinessadministration.Mr.White:HowisyourEnglish?Youknow,somestaffmembersinourcompanyareAmericans,soconversationalEnglishisveryimportant.Wang:IpassedTEM8atcollege,andIamgoodatoralEnglish.IthinkIcancommunicatewithAmericansquitewell.Mr.White:Good.IknowyouarenowwithUnitedButter.Whatisyourchiefresponsibilitythere?Wang:I’veworkedthereforfiveyears,sinceIgraduatedfromcollege.Twoyearsago,IwasappointedBrandManager—responsibleforthePandalineofbiscuits.Mr.White:Whydoyouwanttochangeyourjob?Wang:Iwanttochangemyworkenvironment,seeknewchallengesandbroadenmyexperience.That’swhyIwanttomoveintosales.Mr.White:Whatdoyouthinkisthemostimportantqualificationforasalesperson?Wang:Ithinkit’sself-confidenceandqualityproducts.Mr.White:Iagreewithyou.Whatsalarywouldyouexpecttogethere?Wang:Well,Iwouldleaveittoyoutodecideafteryouconsidermyabilities.MycurrentannualincomeinUnitedButteris150thousand.But,er,…couldyoutellmealittlemoreaboutwhatthejobentails?Mr.White:Youwouldbeinchargeofallthesalesactivities,forallhairproductsinnortheastChina.Thiswouldinvolvemarketanalysis,clientserviceanddevelopment,salespromotion,andregularcustomersatisfactionsurveys.You’dreportdirectlytotheRegionalSalesDirector.Doyouhaveanyotherquestions?Wang:Yes,onlyone.WhencanIgetyourdecision?Mr.White:Ineedtodiscusswithotherboardmembers.We’llnotifyyouofourdecisionassoonaspossible.But…tobehonest,youseemtobeagoodcandidatewiththerightkindofexperienceandpersonality.You’rehighonmylist.Wang:That’sgood!Thankyou,Mr.White.Ilookforwardtohearingfromyou.Goodbye.Mr.White:Goodbye.Key:o1.FTFFTo2.1)SalesManager2)Five3)BrandManager4)biscuits5)BusinessAdministration6)oralEnglishScriptsUnit2Script:Sherry:Daniel,it’syou!Ihaven’tseenyouforyears.Howareyoudoing?Daniel:Verywell,thankyou.Andyou,Shelly?Sherry:Nottoobad.Iheardyou’vegotanewjob.So,whatdoyoudonow?Daniel:Iamanengineerinalargeinternationalcarcorporationnow.Sherry:Oh,that’snice!Whichdepartmentareyouin?Daniel:I’mintheResearchandDevelopmentDepartment.Sherry:Thatsoundsgreat!Daniel:Yes,it’sreallyaveryexcitingandrewardingjob.Atthemoment,wearedesigninganewtypeofcar.Sherry:Oh,really?You’vealwaysbeenclever,Daniel.Iknewyou’ddosomethingverychallengingandcreative.Doyouneedtoworkovertime?Daniel:Notreally,Ijustworkregularhoursmostofthetime.ButonFridaynights,Isometimesstayintheofficeafterworktodealwithunfinishedtasks.Sherry:Well,Daniel,youmustcomeandseemesometimeandtellmeallaboutitoveracupoftea.Daniel:Icertainlywill.Whataboutyou,Sherry?Howisyourjob?Sherry:Iamstilltheaccountantofthatcosmeticscompany…Task2DescribingjobsScript:vJack:Hi,I’mJack.I’mthemanageroftheResearch&DevelopmentDepartment.I’vebeeninthispositionforthreeyears.Ihavetomanageallaspectsoftheproductdevelopmentprocess,includingresourceallocation,budgetrequirementsandpersonnelmanagement.Ihavetoworkwithmarketingteamstoanalyzetheneedsofthedevelopingmarketsanddirectourworkaccordingly.I’mresponsibleforcreatingandmanagingtheR&Dteamsandfortheoverallplanning,execution,andsuccessoftheprojects.vJanet:I’mJanet,SalesManagerofR&TCompany.SinceIwaspromotedtothepositionofmanagerfouryearsago,I’vebeenengagedinvariousresponsibilities.Myresponsibilitiesinclude:developingsalesstrategies;achievingsalestargets;recruitingandtrainingsalesstaff;supervisingandmotivatingteamperformance;expandingthecustomerbaseandensuringhighlevelsofcustomersatisfaction.vStanley:Hi,I’mStanley.AsthemanageroftheProductionDepartment,I’mresponsibleforselecting,developingandmanagingahighlycompetentandmotivatedstaffofemployees;ensuringthatproductioniscost-effectiveandtheproductsareproducedontimeandofgoodquality.Moreover,Ihavetoworkoutthehumanandmaterialresourcesneeded.I’malsoresponsibleforidentifyingthetrainingneedsofourstaffandcultivatingacultureofcontinuousimprovementinallaspectsofmanufacturing.PartIVViewingandSpeakingVideo1IntroducingtitlesandresponsibilitiesScript:President:Goodafternoon,everyone!ThisisRobinCopperfield,thenewvicepresidentofourcompany.Hewillbeinchargeoftheaccountingwork.Let’sgivehimawarmwelcome!Robin:Thankyou!President:Mr.Copperfieldisanexpertinthefieldofaccounting.So,itisapleasureforustohavehimhere.Now,Mr.Copperfield,I’dliketointroducethevicepresidentsandmanagerstoyou.Robin:It’sOK,thankyou!President:ThisisMayBates,VicePresidentinchargeoftheAdministrationDepartmentandtheNeighborhoodServiceDepartment.Robin:Nicetomeetyou,Ms.Bates.Ms.Bates:Nicetomeetyou,Mr.Copperfield.President:AndthisisDennisHayes.VicePresidentinchargeoftheMarketingDepartmentandtheSalesDepartment.DennisHayes:Howdoyoudo,Mr.Copperfield?Gladtomeetyou.Robin:Gladtomeetyou,Mr.Hayes.President:Andthisis…oh,whereisAndrewJefferson?Robin:Mr.Jefferson?I’vemethimbefore.Iheardheisoneofthesecretsofthiscompany’ssuccess.Everyonewasravingaboutwhatagreatjobhe’sdonein…President:Uh…speakofthedevil…Mr.Jeffersonhasjustarrived.Mr.Jefferson:Hi,Mr.Copperfield,goodtoseeyouagain.Robin:Goodtoseeyou,Mr.Jefferson.Mr.Jefferson:Sorry,I’mlate.Iwastalkingtoaclient.Robin:Oh,that’sOK.Howmanydepartmentsareyouinchargeof,Mr.Jefferson?Mr.Jefferson:Four:Research&Development,Engineering,ContractBudgets,andProjectPreparation.Robin:Nowonderyou’resobusy.President:Mr.Copperfield,therearethreemanagerswhoreportdirectlytoyou,andtheyareallladies.So,ladies,canyouintroduceyourselves?AdaBlack:I’mAdaBlack,responsibleformanagementaccounts.CarolineClinton:I’mCarolineClinton,responsibleforfinancialaccounts.LucyWhite:I’mLucyWhite,responsiblefordataprocessing.Robin:Oh,good.Nicetomeetyouall,ladies.Key:1.CarolineClinton:financialaccountsLucyWhite:dataprocessingAdaBalck:managementaccounts2.Administration;Marketing;Engineering;ProjectPreparation;Accounting3.1）administration：rearserviceofthecompany,coordinatingthestafftoexercise2)neighborhoodservice:workingoutplansforpreserving&improvingthephysicl,social&economichealthofneighbor.3)marketing:establishingmarketingstrategiesto4)research&development:providingadviceonavailableresearch5)engineering:manage&controllingprojectquality,schedule&costs6)contractbudgets:leadthepreparation,development&managementoftheoperationalVideo2Doyoulikeyourjob?Script:Robin:What’syourjobnow,Jerome?DoyoustillworkforthatwhollyfundedAmericancompany?Jerome:No,Ileftitthreeyearsago.Ihavemyownbusinessnow.Frank:Gee,that’sgreat!Howdoyoufeela