乐心医疗供应商评鉴审核表（QSA+HSF+COE Social Resp. Info.secu）+自评样板OK

,,,,,,,,,,,,,,,,,,,

1:QualitySystem(品质系统),,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,96.4%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,54,Passed:,0,

,,,,,,,,,,,,,,Overall:,56,Overall:,0,

1.1,"是否制定文件化的品质政策,品质目标和品质手册并被全体员工获知?

Hasthesupplierdefinedanddocumentedqualitypolicy,qualityobjectivesandaretheymadeknowntoemployees?",,,,,,,,,,,,,4,,,,HH-QEM-01质量环境手册B2.19.11.26

1.2,"对于从事与产品质量,原材料或客户服务相关之工作人员,供应商是否明确定义其工作职责,权限和相互关系?(例如.程序文件,组织架构图,品质手册等)

Hasthesupplierdefinedtheresponsibility,authorityandinterrelationofallpersonnelwhomanage,performandverifyworkthataffectsthequalityofproducts,materialsorservices?(i.e.procedures,organizationcharts,qualitymanual)",,,,,,,,,,,,,4,,,,HH-QEM-01质量环境手册B2.19.11.265.3组织的角色、职责和权限公司组织架构&【组织架构和岗位说明书】

1.3,"针对各功能单位是否有设立可测量的目标和指标？

DoesthesuppliersetupthemeasurableGoal/Objectivesarefordifferentlevelandfunctionalwhicharerelevanttocompanyobjective?",,,,,,,,,,,,,4,,,,2021年质量目标一览表.

1.4,"是否有定期监控其目标的达成状况，如有超出目标是否有给予适当的矫正措施？

Doesthesupplierhasregularmonitortheachievingstatusofthegoalsandtakepropercorrectiveactionifactualisovergoal?",,,,,,,,,,,,,4,,,,2021年质量目标达成汇总表.

1.5☆,"是否对生产的质量狀況以品质报表的形式进行监控(如：日,周,月报)，分析生产中的不良，并采取相应的措施?

Doessuppliermonitorthequalitystatusofproductprocessbyqualityreportsuchasdaily,weeklyandmonthlyreport,analyzethefailuredataandhavedifferentlevelregularlyreviewed?",,,,,,,,,,,,,3,,,,品质周报/月报

1.6,"是否指定一名管理者代表,应具有确保质量管理体系所需的过程得到建立,实施並保持的职责和权限?

Hasthesupplierappointedamanagementrepresentativewhohasresponsibilityandauthorityforensuringthataqualitymanagementsystemhasbeenimplementedandmaintained?",,,,,,,,,,,,,4,,,,质量环境体系手册管理者代表任命书20.10.23

1.7,"供应商有无做定期管理审查，以确保其持续的适宜性,充分性和有效性?(例如:品质体系是否滿足客戶要求)

Doesthesupplierconductmanagementreviewsofthesuitabilityandeffectivenessofthequalitymanagementsystematappropriateintervals?(i.e.doesthequalitysystemmeetcustomerrequirements?)",,,,,,,,,,,,,4,,,,HH-QEP-03管理评审管理程序

1.8,"所有管理评审纪录是否保持?

Arerecordsofthesemanagementreviewsmaintained?",,,,,,,,,,,,,4,,,,2020/11/20日管理评审，见《管理评审报告》

1.9,"是否有依照计划执行全面的內部审核?

Doesthesupplierconductinternalqualitysystemauditsinaccordwithplan?",,,,,,,,,,,,,4,,,,2020/10/23日内审，见《内审通知及实施计划》

1.10☆,"內部审核是否遵守品质目标,客户/制程和ISO要求进行?

Dotheinternalqualitysystemauditsverifycompliancewithqualityobjectives,customer/processrequirements,andISOelements?",,,,,,,,,,,,,4,,,,同上

1.11,"负责受审核的部门代表是否及时采取措施,以改善审核时所发现的不合格项目?

Arethemanagementpersonnelresponsiblefortheareataketimelycorrectiveactiononthedeficienciesfoundbytheaudit?",,,,,,,,,,,,,4,,,,见《内部不符合项报告》及《内审报告》

1.12,"是否有系统来明确定义从事与产品质量有关活动的人員的教育训练要求?

Isthereasystemthatidentifiestrainingrequirementsforallpersonnelaffectingthequalityoftheproduct?",,,,,,,,,,,,,4,,,,HH-QEP-32人力资源管理程序

1.13,"是否有系统来明确判定作业人员是否能胜任所在的工作岗位?

Doesasystemexistfordeterminingwhichpersonnelarequalifiedforajobfunction?",,,,,,,,,,,,,4,,,,HH-QEP-32人力资源管理程序

1.14,"所有教育训练纪录是否有保持?

Areaccuratetrainingrecordsmaintained?",,,,,,,,,,,,,3,,,,2021年年度培训计划表&培训签到表

,,,,,,,,,,,,,,,,,,,

"2:DesignandEngineeringChangeControl

(设计开发与工程变更管控)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,91.1%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,51,Passed:,0,

,,,,,,,,,,,,,,Overall:,56,Overall:,0,

2.1,"供应商是否有自身生产模具设计能力?

Dosethesupplierhavein-Houseproductiontoolingdesigncapabilities?",,,,,,,,,,,,,4,,,,是，有模具设计能力

2.2,"是否制定模治具设计和开发的控制程序文件,以确保其满足要求?

Arethereprocedurestocontrolandverifythedesignofthetooling&fixturetoensureitismeetingallrequirements?",,,,,,,,,,,,,4,,,,HH-QEP-10模具制作管理程序

2.3,"是否进行设计和开发策划,应确定设计和开发的职责和权限?

Arethereplansthatidentifytheresponsibilityforeachdesignanddevelopmentactivity?",,,,,,,,,,,,,3,,,,HH-QEP-11新产品开发管理程序

2.4☆,"是否对不同小组之间的联络窗口明确化,文件化管理,以确保相互之间有效的沟通?

Areorganizationalandtechnicalinterfacesbetweendifferentgroupsidentified,documented,transmittedandreviewedregularly?",,,,,,,,,,,,,4,,,,HH-QEP-05信息交流与沟通管理程序

2.5,"是否制定文件化的设计验证计划,並由具备资格的人员依据计划安排进行设计验证?

Hasthedesignverificationbeenplanned,established,documentedandassignedtocompetentpersonnel?",,,,,,,,,,,,,2,,,,HH-QEP-11新产品开发管理程序

2.6☆,"设计和开发更改时是否对其进行记录,识别,评审和确认,並在实施前得到批准?

Arethereproceduresfortheidentification,documentation,reviewandapprovalofallchangesandmodifications?",,,,,,,,,,,,,4,,,,HH-QEP-11新产品开发管理程序

2.7,"设计评审和确认的纪录是否予以适当的文件化和保存?

Aretherecordsfordesignreviewandverifyproperlydocumentedandmaintained?",,,,,,,,,,,,,4,,,,HH-QEP-11新产品开发管理程序

2.8,"是否有系统来说明工程变更的流程？包含客户要求变更以及本公司提出变更要求。

Doesthesupplierhasaproceduretodescribetheengineeringchangeprocess?Includingcustomerrequestandcompanyinternalrequest.",,,,,,,,,,,,,4,,,,HH-QEP-29工程变更管理程序

2.9☆,"是否所有的工程变更都有得到客户的批准？

Arealloftheengineeringchangehasbeenapprovedbythecustomer?",,,,,,,,,,,,,4,,,,是，见工程变更通知单

2.10,"所有的工程变更是否有被适当地执行？包含更新相关的文件。

Doesthesupplierhasimplementallengineeringchangeproperly?Relativedocumentsareupdatedintime.",,,,,,,,,,,,,3,,,,是，见工程变更通知单

2.11,"作废的设计文件是否从生产和相关使用部门中回收清除?

Areobsoletedesigndocumentsremovedfromproductionandgeneraluser?",,,,,,,,,,,,,3,,,,是，HH-QEP-35文件、资料和记录管理程序

2.12☆,"是否有系统来确保所有的产品量产是有通过客户的承认？(例如客户回签的承认书，样品等等)。

Doesthesupplierhasasystemtomakesurealloftheproductsisapprovedbycustomerbeforemassproduction?(suchasPartsApprovalDocumentandsamplessignedbackbycustomer).",,,,,,,,,,,,,4,,,,HH-QEP-11新产品开发管理程序

2.13☆,"供应商对乐心的资源投入是否积极？（人员投入、流程开放等等）

IsthesupplieractivelyinvestingresourcesinLifesense?(Manpower,processopening,etc.)",,,,,,,,,,,,,4,,,,是

2.14,"是否有新样品生产管理程序？

Isthereaproceduretodefinethecontrolprocessfornewsamples?",,,,,,,,,,,,,4,,,,HH-QEP-11新产品开发管理程序

,,,,,,,,,,,,,,,,,,,

"3:ToolingManagement&Maintenance(ForMech.SuppliersOnly)

模具管理与维护(仅适用于结构类供应商)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,82.4%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,56,Passed:,0,

,,,,,,,,,,,,,,Overall:,68,Overall:,0,

3.1,"供应商是否有自身设计及生产模具的能力?

Doesthesupplierhascapabilitiestodesignandproductiontoolingin-house?",,,,,,,,,,,,,4,,,,是

3.2,"设计模具时是否对模具的使用寿命进行评估？若有,是否有书面报告支持？

Doesthesupplierconducttoolinglifereviewduringtoolingdevelopmentprocess?Ifyes,anyreporttoshowit?",,,,,,,,,,,,,3,,,,有，见模具履历卡寿命管理记录

3.3,"是否有模具管理程序（包括模具设计&开发、开模、试模、日常维护等）？

Doesthesupplierestablishtoolingmanagementprcedure(Includingtoolingdesign,toolingbuilding,toolingtrialrunning,maintenanceetc)?",,,,,,,,,,,,,3,,,,HH-QEP-10模具管理程序

3.4,"是否有模具开发进度表且反馈客户最新的进展状况？

Doesthesupplierhasthetoolingdevelopmentschedulelistandfeedbackthelateststatustocustomer?",,,,,,,,,,,,,4,,,,有，《模具开发进度表》

3.5,"是否有试模评估报告？

Doesthesupplierhasassessmentreportoftoolingtrialrunning?",,,,,,,,,,,,,3,,,,试模评估报告

3.6,"是否有模具清单？

Doesthesuppliercreatethetoolinglist?",,,,,,,,,,,,,3,,,,有《模具清单》

3.7,"是否有模具保养指引？

DoesthesupplierhasWIoftoolingmaintenance?",,,,,,,,,,,,,3,,,,DT-WI-015模具保管和定期保养管理办法

3.8,"是否有模具保养(维护)点检表？

Doesthesuppliehasachecklistoftoolingmaintenance?",,,,,,,,,,,,,3,,,,是，见模具保养点检表

3.9,"现场模具管理是否规范、整洁?(如模具标示是否清楚?存放位置是否安全?)

Doesthesupplierhasgood&orderlymanagementforon-sitetooling?(suchascleartoolingmarking,toolingplaceissafety?)",,,,,,,,,,,,,3,,,,是

3.10☆,"修模或改模是否有客户书面的允许或通知？

Toolingrepairandmodificationwasallowedofficiallybycustomer?",,,,,,,,,,,,,4,,,,是

3.11☆,"是否有修模或改模的纪录？

Doesthesupplierhasrecordifconducttoolingrepairormodification?",,,,,,,,,,,,,3,,,,新项目模具进度管控表有修改模记录

3.12,"长期不使用的模具是否归类管理？是否有定期保养？

Desethesupplierperformseparationmanagementfornon-usingtooling?Havedoanymaintenanceperoidically?",,,,,,,,,,,,,3,,,,是，DT-WI-015模具保管和定期保养管理办法

3.13,"是否有生产次数/数量的纪录来监控模具的使用寿命？

Desethesupplierhastheproductionrecordtomonitorthetoolinglife?",,,,,,,,,,,,,3,,,,有，见模具履历卡寿命管理记录

3.14,"模具使用寿命将满，是否有书面形式反馈给客户？若有，是否有追踪最终的处理方案？

Doesthesupplierhasaofficialreportfeedbacktocustomerifthetoolingwillendoflife,Ifyes,anytrackingresultaboutthesolutions?",,,,,,,,,,,,,3,,,,是，有书面邮件反馈客户并商讨追踪处理方案

3.15,"供方是否有提交DFM?

DoesthesuppliersubmitDFM?",,,,,,,,,,,,,4,,,,见DFM

3.16☆,"供应商对乐心的资源投入是否积极？（人员投入、流程开放等等）

IsthesupplieractivelyinvestingresourcesinLifesense?(Manpower,processopening,etc.)",,,,,,,,,,,,,4,,,,是

3.17,"是否有新模具的承认流程？

Isthereanapprovalprocedurefornewtooling?",,,,,,,,,,,,,3,,,,模具验收放行管理规范

,,,,,,,,,,,,,,,,,,,

"4:ProjectManagement

项目管理",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,80.0%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,16,Passed:,0,

,,,,,,,,,,,,,,Overall:,20,Overall:,0,

4.1☆,"组织：供应商是否有独立，专职的项目管理团队？是否可以分享组织架构

Organization:IsthereaindependentPMteamincorporateorganization?Isthereaorganizationcharttoshare?",,,,,,,,,,,,,4,,,,是，见技术部组织架构图

4.2,"国际化能力：供应商项目团队是否具备英文能力的项目经理？能输出英文报告，具备远程英文电话会议的能力。

GlobalServiceability:ArePMsabletoworkwithunderEnglishenviromentbothorralandwrittenskill,abletoprovidereportwithEnglishversion,abletohostconferencecall.",,,,,,,,,,,,,3,,,,是

4.3☆,"体系保证：供应商是否有项目文档管理体系，并遵照开发流程要求进行阶段输出，归档，能否提供案例？

SystemAssurance:Isthereadocumentcontrolprocedureforprogrammanagementactivities,canyoushareasolidpracticesondocdeliveryandcontrol?",,,,,,,,,,,,,3,,,,HH-QEP-11新产品开发管理程序

4.4,"大客户经验：供应商是否有服务过世界3C一线品牌的项目经验？如苹果/华为/三星等，是否能提供服务的案例资料？

KeyAccountExperience:Arethereanyexperienceworkingwiththefirstwell-knownbrand/companylikeApple,Samsung,Huawei…etc.?Canyousharethepractice?",,,,,,,,,,,,,4,,,,是

4.5,"辅助系统或工具：供应商是否有应用辅助的项目管理系统，项目管理工具如Project等辅助项目经理管理项目？

SystemorTool:Arethereanyinternalsystemorprojectmanagementtoollike""Project""adoptedindailymanagement?",,,,,,,,,,,,,2,,,,/

,,,,,,,,,,,,,,,,,,,

"5:DocumentControl

(文件控制)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,92.9%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,26,Passed:,0,

,,,,,,,,,,,,,,Overall:,28,Overall:,0,

5.1☆,"是否有一个体系,以确保员工只能使用到最新版的规格书?Isthereasystemtoensurethatonlythenewestspecificationareavailabletorelatedpersonnel?",,,,,,,,,,,,,4,,,,HH-QEP-35文件、资料和记录管理程序

5.2,"所有现场所使用的文件是受控的？(如SOP/SIP...)

Alldocusmentsusedinprocessareundercontrolled?(I.ESOPandSIP...)",,,,,,,,,,,,,3,,,,现场确认

5.3,"是否有定义文件的保存期限?

Doesthesupplierhaddefinethetermofdocumentkeeping?",,,,,,,,,,,,,4,,,,海宏FM记录清单2020.8.13

5.4,"是否制定形成文件的程序,以确保所有作廢文件在发行或被使用前被及时地移除?且变更纪录有完好保存？

Doestheseproceduresensurethatallobsoletedocumentsarepromptlyremovedfromallpointsofissueoruse?Andthechangerecordiskeptwithgoodcondition?",,,,,,,,,,,,,4,,,,HH-QEP-35文件、资料和记录管理程序

5.5,"是否对质量文件进行评审并且在文件发行前得到授权人的批准,以确保文件是充分和适宜的?

Arequalitydocumentsreviewedandapprovedforadequacybyauthorizedpersonnelpriortoissue?",,,,,,,,,,,,,4,,,,HH-QEP-35文件、资料和记录管理程序

5.6,"程序文件的分类定义是否清晰？文件是否保持清晰,易于识别和查找?

Doesthedocumentclassificationisdefinedclearly?Andproceduresmaintainedinsuchawaythattheyareclearly,readilyidentificationandindex?",,,,,,,,,,,,,4,,,,HH-QEP-35文件、资料和记录管理程序

5.7,"是否有定义外来文件的控制程序?

Isthereaproceduretodefinethecontrolprecedureofexternaldocument?",,,,,,,,,,,,,3,,,,HH-QEP-35文件、资料和记录管理程序5.4外来文件管理

,,,,,,,,,,,,,,,,,,,

"6:SupplierManagement

(供应商管理)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,92.5%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,37,Passed:,0,

,,,,,,,,,,,,,,Overall:,40,Overall:,0,

6.1,"是否制定程序文件,以确保所采购之产品符合规格要求?

Doesthesupplierhasprocedurestoensurethatpurchasedproductconformstospecifiedrequirements?",,,,,,,,,,,,,4,,,,HH-QEP-14采购控制管理程序

6.2,"是否有系统的确保外包商的质量控制体系运作有效?

Doesthesupplierensurethatthesubcontractors'qualitysystemcontrolsareeffective?",,,,,,,,,,,,,3,,,,PU-WI-001外包供应商管理规范

6.3,"有系统地针对供应商选别,评估与监控.

Thereisasystemforsupplierselection,evaluation,andcontinuousmonitoring?",,,,,,,,,,,,,3,,,,HH-QEP-13供应商管理程序

6.4,"有一个系统去确保当前的客户的规格和图纸可以被生产的员工可以利用?

Isthereasystemtoensurethatthecurrentcustomerspecificationanddrawingsareavailabletothemanufacturingpersonnel?",,,,,,,,,,,,,4,,,,HH-QEP-35文件、资料和记录管理程序

6.5☆,"是否有合格供应商清单可以查找到所来料供应商的承认状况?

IsthereanAVLtochecktheincomingsupplierisapprovedornot?",,,,,,,,,,,,,4,,,,海宏合格供应商一览表-20201215B2版

6.6,"供应商评估合格的纪录是否在规定的时间內得到适当的保持?

Aretherecordsforsubcontractorapprovalproperlymaintainedandkeptaccordingtothedefinedretentionperiod?",,,,,,,,,,,,,4,,,,供应商稽核表有进行保存

6.7☆,"是否制定材料规格的文件?(例如:承认书，质量标准等文件)

Isthereaprocedureforpartqualification?(i.e.PartApproval,QualityStandardDocumentsetc.)",,,,,,,,,,,,,3,,,,有材料承认书

6.8,"是否在产品量产前执行首件检查,以确保产品满足规格要求?

AreFirstArticleInspectionsconductedinaproductionenvironmenttoensurerequirementsaremetpriortomassproduction?",,,,,,,,,,,,,4,,,,有执行首件检查，见来料检验报告

6.9,"在发行前，采购单所规定的要求是否得到审核与批准？

Doesreviewandapprovepurchasingdocumentsforadequacyofspecifiedrequirementspriortorelease?",,,,,,,,,,,,,4,,,,是，见采购订单

6.10,"是否有合适的数据验证和评估供应商的质量系统？

Isappropriatedataanalysisisdemonstratedandtoevaluatethequalitysystemwhichprovideinformationrelatingtosupplier？",,,,,,,,,,,,,4,,,,是，有供应商季度评价、年度稽核、以及月度批次合格率监控供应商质量系统

,,,,,,,,,,,,,,,,,,,

"7:MaterialManagementandPlanning

(物料管理与计划控制)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,95.0%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,95,Passed:,0,

,,,,,,,,,,,,,,Overall:,100,Overall:,0,

7.1,"有系统地监控来料，在生产过程中的可追塑性(如:供应商，生产日期，批号，检验日期等等).

Asystemexistsforproductidentificationthroughoutthemanufacturingprocessandlottraceability(i.esuppliername,datecode,lotNo…ect)?",,,,,,,,,,,,,3,,,,HH-QEP-17产品标识和可追溯性管理程序

7.2,"供应商的物料是单一的资源或有多个资源?

Allsupplier'smaterialsaresole-sourcingormulti-sourcing",,,,,,,,,,,,,4,,,,多个资源，见合格供应商目录

7.3,"是否有程序定义所有产品的标识要求?

Arethereproceduresdefiningproductidentificationrequirementsforallproducts?",,,,,,,,,,,,,4,,,,HH-QEP-17产品标识和可追溯性管理程序

7.4,"有先进先出系统控制程序且有适当的执行.

AFIFOsystemexistswithadequatecontrolmeasures?",,,,,,,,,,,,,3,,,,WH-WI-0003先进先出管理制度

7.5,"是否有物料MRP管理系统进行有效的计划和管理以避免人为错误.(有:4分,无:0分)

MRPsystemexistsinmaterialmanagementforbetterplantoavoidhumanerror?",,,,,,,,,,,,,4,,,,HH-QEP-39

不合格品管理程序3.3MRB

7.6,"产品和原物料的保存有效期是否得到定义和实施？

Isshelflifecontrolproperlydefinedandimplementedforrequiredproductandmaterials?",,,,,,,,,,,,,4,,,,ENG-WI-0059物料储存检验周期控制指引

7.7,"交易交货方式为:本地交货开发票(4分)?报关进口合同转厂(4分)?报关进口国外进口?(2分)

Materialdeliveryterms:Localdelivery(taxinvoice)?Import(Customsbooktransferred)?Import(Fromoversea)?",,,,,,,,,,,,,4,,,,

7.8,"是否有有效的沟通工具可以和本公司正常跟进日常工作?如邮件系统,扫描仪等?(有:4,无:0分)

Effectivecommunicationtoolstofollowdailywork?E.g.Mailbox,scanner?",,,,,,,,,,,,,4,,,,邮件系统、扫描仪等

7.9,"是否具备本公司运输队伍配送或租用物流配送物料?(有:4分,无:2分)

Deliverybyowntransportationteamorbyoutsidelogisticscompany?",,,,,,,,,,,,,4,,,,本厂车队/快递/港车

7.10,"供应商的客户群体排名情况?(适用于旧供应商审核)(本公司名次前10名:4分;10-50名:3分;50名之后:2分)

Supplier'smajorCustomerlist?(Foroldvendoraudit)",,,,,,,,,,,,,N,,,,

7.11,"是否周期性地对库存产品进行了评估？

Istheconditionofproductinstockassessedatapproriateintervalsinordertodetectdeterioration?",,,,,,,,,,,,,3,,,,每个季度品质抽验

7.12,"供应商是否有能力结合客户的订单来有效地管理其材料以及资源的准备？

Doesthesupplierhavetheabilitytoeffectivelyintegratecustomerforecastsintoitsmaterialsmanagementandplanningresources?",,,,,,,,,,,,,4,,,,是，有ERP系统管理

7.13,对物料有进行定期盘点以维护系统数量准确性？Doesthesupplierconductcyclecountforallmaterialsforconsistentbetweenactualgoodsandsystemcount?,,,,,,,,,,,,,4,,,,每月定期盘点，年终静态大盘点

7.14☆,"是否有流程来要求相关责任部门进行客户需求预测的接收和评审确认？

Isthereaprocesstorequiretherelevantresponsibledepartmenttoreceiveandreviewthecustomerdemandforecasttoconfirmit?",,,,,,,,,,,,,4,,,,HH-QEP-12订单评审管理程序

7.15,"是否有安全库存管理流程和安全库存分析系统？

Isthereasafetystockmanagementprocessandasafetystockanalysissystem?",,,,,,,,,,,,,3,,,,每个月对安全库存进行分析

7.16☆,"准时交货率如何？如何跟踪？有无内部电子系统进行管理？

Whatisthedeliveryrateontime?Howtotrackit?Isthereaninternalelectronicsystemformanagement?",,,,,,,,,,,,,3,,,,准时交货率≧99%，每日有进行统计，专门的PC跟进管理

7.17☆,"是否有适当的流程以保证当客户订单变更（如增加、减少或取消）时，能有效并快速反应？

Isthereanappropriateprocesstoensureeffectiveandrapidresponsewhencustomerorderschange(suchasincrease,decrease,orcancel)?",,,,,,,,,,,,,4,,,,HH-QEP-16生产计划和交付管理程序5.2.6若因客户急需或其它特殊原因，PMC部紧急发出邮件予以调整生产计划，并将调整后相关信息通知生产/品管等部门，并回馈至客户。

7.18☆,"当客户有紧急订单需求时，是否有优先的产品生产排程计划？

Whenthecustomerhasurgentorderdemand,isthereapriorityproductproductionschedulingplan?",,,,,,,,,,,,,4,,,,同上

7.19☆,"是否建立供应商的合作伙伴关系，以保证重要原材料的供应？

Isasupplierpartnershipestablishedtoguaranteethesupplyofimportantrawmaterials?",,,,,,,,,,,,,4,,,,是

7.20☆,"是否对产品生产周期进行持续地评估以便改善？

Istheproductproductioncyclecontinuouslyevaluatedinordertoimprove?",,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,是否对产品生产周期进行持续地评估以便改善？,,是否对产品生产周期进行持续地评估以便改善？,4,,,,是

7.21,"是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。

Areeffectivelogisticscontrolproceduresorsystemsinplace?Includinginventorymanagement,transportation,shipmentandsalesreturnprocessing,etc.",,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,,是否建立有效的物流管制程序或系统？包括库存管理，运输，出货及销货退回处理等。,4,,,,HH-QEP-15产品搬运，储存，包装与防护管理程序

7.22,"是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？

Isthereaprocesstorequiretherelevantdepartmenttomaketheshipmentplanandhavetheabilitytoadjusttheshipmentplanincaseofemergency?",,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,,是否有流程要求相关部门制定出货计划并具备紧急情况下出货计划的调整能力？,4,,,,HH-QEP-16生产计划和交付管理程序

7.23☆,"对于未交货订单以及已交货订单的是否跟踪？

Doyoutrackundeliveredordersanddeliveredorders?",,,,,,,,,,,,,4,,,,通过EXCEL表格的形式进行追踪

7.24☆,"从订单到出货,供应商是否有定义程序的流程图?

Doesthesupplierhaveaflowchartinproceduretomanagefromtheordertotheshipment?",,,,,,,,,,,,,4,,,,HH-QEP-12订单评审管理程序HH-QEP-16生产计划和交付管理程序

7.25☆,"制造能力日常事务的分析有无在计划过程/系统中？

Istheanalysisofthedailymanufacturingcapabilitiesintheplanningprocess/system?",,,,,,,,,,,,,4,,,,HH-QEP-16生产计划和交付管理程序

7.26,"当发生变质或超过有效存贮期时，是否定义了此物料的确认和处置办法？

Aremethodsforverificationanddispositionofmaterialsdefinedwhendeteriorationoroutofshelflifefound?",,,,,,,,,,,,,4,,,,ENG-WI-0059物料储存检验周期控制指引

,,,,,,,,,,,,,,,,,,,

"8:IncomingInspection

(来料检查)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,95.5%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,42,Passed:,0,

,,,,,,,,,,,,,,Overall:,44,Overall:,0,

8.1☆,"是否有检验指导书或程序来定义抽样计划和检验项目且检查员有严格地依照执行?

ArethereSIPorprocedurestodefinedthesamplingplanandinspectionitemsandtheinspectorsarefollowupstrictly?",,,,,,,,,,,,,4,,,,QCD-WI-0120原物料进料检验指导书

8.2,"检验超出规格时是否有反映给供应商做改善报告回复?

DoestheinspectionresultstriggerCloseLoopCorrectiveActionsbacktothesupplierwhenoutofspec?",,,,,,,,,,,,,3,,,,HH-QEP-13供应商管理程序5.4.5供应商日常交货检验异常，由IQC发出8D信息追踪厂商回复改善，并追踪改善结果。如异常状况连续三批次未改善，或异常状况发生严重，则由IQC组织相关人员针对性进行厂商辅导与稽核。辅导结果无改善或是拒绝改善，则在提报高层确认后，作为放弃辅导或是厂商淘汰之依据。

8.3,"检验结果是否有体现在包装外箱且能清楚地识别？

Doestheinspectionresultisshownonthepackingcartonandclearlyidentification?",,,,,,,,,,,,,4,,,,"有盖""PASS“章"

8.4,"是否针对所买部件在文件上得以承认？

AreapproveddocumentsonfileforpurchasedParts?",,,,,,,,,,,,,3,,,,有承认书

8.5,"进料区是否包括Hold区，拒收区，允收区，並明确划分?并且是依照公司程序规定执行?

Doesthereceivingareaincludeon-hold,Reject,andacceptareaswithclearidentification,arethoseareasidentifiedfollowingthecompanyprocedure?",,,,,,,,,,,,,4,,,,是，见进料区

8.6,"是否制定MRB程序来评审不合格材料的处理方案?(如:特采,退货,报废,返工).

IsthereaMRBproceduretoreviewthedispositionofnonconformingmaterial?

(e.g.,""useasis"",RTV(returntovender),scrap,rework)",,,,,,,,,,,,,4,,,,HH-QEP-39

不合格品管理程序3.3MRB

8.7,"有系统地保证把不良材料分开隔离?

Asystemexiststokeepnonconformingmaterialsisolated?",,,,,,,,,,,,,4,,,,HH-QEP-39

不合格品管理程序

8.8,"产品包装是否有防止由天气，静电等造成的损伤?

Goodsarepackagedinamannerthatprotectsproductfromdamagebyhandling,weather,ESD,etc…?",,,,,,,,,,,,,4,,,,是，见产品包装

8.9,"仓库的储存环境是否对产品质量有隐患,如温湿度堆放高度是否合理.

Doestheenvironmentofwarehousestorewouldimpacttotheproduct’squality,i.ehumidity,temperatureandthehighofstacking?",,,,,,,,,,,,,4,,,,无隐患，有温湿度仓，堆放高度合理

8.1☆,"仓库是否包括Hold区，拒收区，允收区，並明确划分?并且是依照公司程序規定執行?

DoesthereceivingareaincludespaceforHold,Reject,andacceptareaswithclearidentification,arethoseareasidentifiedfollowingthecompanyprocedure?",,,,,,,,,,,,,4,,,,是，见货仓区

8.11,"易燃，腐蚀性，有毒的材料是否合适储存,及相关保护措施并隔离？

Areflammable,corrosive,andtoxicmaterialsproperlystoredandsegregatedandnecessaryprotection?",,,,,,,,,,,,,4,,,,是，见化学品仓

,,,,,,,,,,,,,,,,,,,

"9:Non-conformingMaterialControl

(不合格品控制)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,960.4%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,268.9204545,Passed:,#DIV/0!,

,,,,,,,,,,,,,,Overall:,28,Overall:,0,

9.1☆,"是否在所有阶段都隔离和标识不合格材料？

Isnon-conformingmaterialsegregatedandidentifiedatallstages?",,,,,,,,,,,,,4,,,,是，现场确认各个阶段

9.2☆,"有指定的区域去隔离/放置不合格品（包括部品,半成品,成品)吗?

Isthereaspecifiedareatosegregateandplacerelatednon-conformingmaterialincludingcomponent,WIP,FG?",,,,,,,,,,,,,4,,,,有不合格品区

9.3,"是否保持了不合格材料记录？

Arenon-conformingmaterialrecordsmaintained?",,,,,,,,,,,,,4,,,,是

9.4,"记录是否表明返工部件？

Dorecordsshowthatreworkedparts/maintained?",,,,,,,,,,,,,3,,,,是

9.5,"废料是否进行了标识和隔离？

Isscrapmaterialidentifiedandsegregated?",,,,,,,,,,,,,4,,,,有标识且放在报废或退货区

9.6,"是否为客户退回的不合格产品建立内部纠正措施计划？

Isthereaninternalcorrectiveactionprograminplacefornon-conforminggoodsfromthecustomer?",,,,,,,,,,,,,4,,,,HH-QEP-28

顾客投诉管理程序5.3.2品管部QE接客诉召集相关人员进行原因分析，找出根本原因及纠正措施，并对措施实施效果进行确认。召集会议前发出会议通知，责任单位无故缺席会议通报责任单位高级经理或更高管理者处理。

9.7,"供应商是否对客户退回的不合格品进行分析和确认？是否有分析报告？

Doesthesupplieranalyseandconfirmthereturnsofnon-conforminggoodsfromthecustomer?whethercreateFAreport?",,,,,,,,,,,,,4,,,,有客诉报告

,,,,,,,,,,,,,,,,,,,

"10:ProcessControl

(制程控制)",,,,,,,,,,,,,,"SelfScore

供应商自评",,"lifesenseScore

乐心评分",,Remarks

,,,,,,,,,,,,,,Score:,92.0%,Score:,#DIV/0!,

,,,,,,,,,,,,,,Passed:,81,Passed:,0,

,,,,,,,,,,,,,,Overall:,88,Overall:,0,

10.1,"操作员/检验员是否有进行岗位培训?特殊岗位操作人员是否有上岗证？(如焊接,测试,维修…)

Aretheoperators/inspectorshadbeenconductedtraining?Doesspecialstationoperatorsaregotcetificates?(E.g:Welding,Test,Repair...)",,,,,,,,,,,,,4,,,,是，见上岗证

10.2☆,"是否每个操作工序都有相应的作业指导书且是置于现场,操作员有按照作业指导书严格执行？作业指导书是否能满足当前的作业要求?

ArethereSOPforeachprocess/stationandtheSOParehungontheoperationstation,andoperatorsarefolloweduptheSOPstrictly?WorkInstructionsaretomeetcurrentoperationalrequirements?",,,,,,,,,,,,,4,,,,是，现场确认

10.3☆,"作业指导书及图纸是可用的且是受控文件．

DoesSOPanddrawingsareavailableforappropriateuseandtheyarecontrolled?",,,,,,,,,,,,,4,,,,是，现场确认

10.4☆,"机台以及生产&测试设备是否有被管理保养？

Doesthemachineandproduction&testequipmentsaremanagedandmaintenanced?",,,,,,,,,,,,,4,,,,是，现场见保养点检记录表

10.5,"制程或机台参数有否被监控?

Doestheparametersofprocessandmachinearemonitored?",,,,,,,,,,,,,4,,,,是，见参数巡检记录表

10.6,"是否对不良品进行标示及隔离?

Doesthenonconformingproductsareidentifiedandsegregated?",,,,,,,,,,,,,4,,,,有标识红色不良品及放到红色不良品区

10.7,"SPC方法是否应用于过程监控,当超出管制线时是否有采取相应的措施？

DoestheprocessismonitoredwithSPCmethodologyandtakeappropriateactionifoutofcontrollimit?",,,,,,,,,,,,,3,,,,是，见CPK报告

10.8,"是否有系统地监控生产过程中的可追塑性？(如流程卡，标示卡是否有应用于生产过程).

Isthereasystemexistsforproductidentificationthroughoutthemanufacturingprocessandlottraceability?",,,