2024年ort岗位职责20篇

2024年ort岗位职责20篇

目录

customersupport客户支持专员岗位职责描述岗位要求

职位描述：

duties职责：

1.responsibleforaftersalesplanandmanagement.

负责售后计划与管理;

2.responsibleforcustomersatisfactionmanagement

负责客户满意度管理；

3.responsiblefordealeroperation，standardandperformancemanagement

负责经销商运营、标准及业绩管理；

4.responsibleforessentialpartsbusinessstudy

负责基础备件业务研究。

qualifications要求：

1.bachelordegreeorabove.

大学本科及以上学历;

2.morethan3yearsregionalaftersalesexperience，familiarwithdealeraftersalesmanagementandhasgreatcommunicationskillsbothforinternalandexternal.

3年以上的区域售后经验，对新能源汽车经销商售后管理熟悉并具备良好的与内外部沟通的能力;

3.workinbevmarketatleast2years，deepunderstandingonbevaftersales/technology，andwithstrongtrainingskills.

在新能源汽车领域从业2年以上，对新能源汽车售后/技术有深入的了解，并有过硬的培训技能;

4.goodteammanagement，communicationandproblemsolvingskills.becreativeandcustomerorientation.

具备良好的团队管理、沟通及问题解决能力，有创新精神，能够以客户为导向;

5.stronglanguageskillsofenglish.

熟练掌握英语；

6.adapttravelsonofficialbusiness.

可适应出差。

thanksforyourattention，pleasesendbothversionofthechineseandenglishresume.

感谢您的关注，请投递完整的中英文简历，谢谢！

fusionhcmsupportengineer岗位职责要求

职位描述：

preferredqualifications

informationtechnologyskill

technicalassistanceofsoftwareproductsand/orhardware.

understandingbasiclinuxostechnology.

maintenanceortroubleshootingofsoftwareproductsor/andhardware.

basicinformationtechnologywideknowledgeandexperience.(itisnecessarytobeabletousesomeapplicationsoftware.)

itisthebestwhenthereiseitherofthefollowingexperiences:

-developmentofsoftwareproducts.

-technicalassistanceofsoftwareproducts.

-experienceoforacleapps(ebsorpsft)especially，hcm.

communicationskill

communicationsinjapanesewithcustomer.

languageskill

japaneseandenglish

english-businesslevel，technicalcommunications(mainwork:reading，writing)，toeic730gtec600

japanese-thenativelevelisneededtotalkinjapanesewiththecustomer，passedthefirstlevelofthejapaneselanguageexamination.

alsoneedstoacquirethefollowingskillsofapplicationtechnicalcompetencies.

asuccessfulcandidatewillhave

thoroughunderstandingoffeaturesoffusionapplications

goodunderstandingofsupporttoolsandoraclediagnosticsaplus

programmingandtroubleshootingknowledgeinjavaandpl/sql

goodknowledgeonunix，linuxand/orwindowsoperatingsystems

detaileddescriptionandjobrequirements

asamemberofthesupportorganization，yourfocusistodeliverpost-salessupportandsolutionstotheoraclecustomerbasewhileservingasanadvocateforcustomerneeds.thisinvolvesresolvingpost-salesnon-technicalcustomerinquiriesviaphoneandelectronicmeans，aswellas，technicalquestionsregardingtheuseofandtroubleshootingforourelectronicsupportservices.aprimarypointofcontactforcustomers，youareresponsibleforfacilitatingcustomerrelationshipswithsupportandprovidingadviceandassistancetointernaloracleemployeesondiversecustomersituationsandescalatedissues.

asasr.supportengineer，youwillbethetechnicalinterfacetocustomers，originalequipmentmanufacturers(oems)andvalue-addedresellers(vars)forresolutionofproblemsrelatedtotheinstallation，recommendedmaintenanceanduseoforacleproducts.haveanunderstandingofalloracleproductsintheircompetenciesandin-depthknowledgeofseveralproductsand/orplatforms.also，youshouldbehighlyexperiencedinmultipleplatformsandbeabletocompleteassigneddutieswithminimaldirectionfrommanagement.inthisposition，youwillroutinelyactindependentlywhileresearchinganddevelopingsolutionstocustomerissues.

jobdutiesarevariedandcomplexutilizingindependentjudgment.mayhaveprojectleadrole.4yearsexperiencewithcoreproductsorfiveyearsexperiencewithapplicationsproductsandhaveatechnicaldegreei.e.，bscomputerscience/managementinformationsystems/science/engineering/math/physics/chemistrywitha3.0gpaor(forapplications)provenprofessional/technicalexperience，i.e.，demonstratinganunderstandingofapplicationsatafunctionalandtechnicallevel(preferablyoracle)

job:support

location:cn-cn，china-dalian

jobtype:regularemployeehire

organization:oracle

法规认证(exporthomologationmanager)岗位职责描述岗位要求

职位描述：

职责描述：

policiesandregulationsstudy

1、toanalyzethepoliciesandregulationsofthetargetregionsorcountries.toformulatetheoverseasmarketentrystrategyandhomologationplanofautomotiveproduct

homologation

2、tocompletetheoverseashomologationofautomotiveproductsandcomponentswithvariousinternationalhomologationorganizations

internalcoordinator

3、tostudythedifferencesinproducthomologationrequirementsindifferenttargetmarkets，andmaketargetmarketcomplianceassessmentforproductdevelopmentplan.astheinternalcoordinator，toimproveproductqualitywithrelevantdepartments

supporttoproductdevelopment

4、tofollowtherelatedpoliciesfordevelopmentofinternationalnewenergyvehicleproducts，andprovidethepolicybasistosupportmakingmediumandlongtermproductdevelopment.

职位要求：

1、bachelordegreeorabove

2、morethan5yearsofinternationalmarketexperienceintheautomotiveindustry，engineeringbackgroundnecessary

3、strongabilityofadaptingtothedifferentregionalandculturalbehavior，andbeabletotakebusinessoverseas.

4、strongdesireforachievement，goalorientationandstrongexecution.

proficientinenglishasaworkinglanguage，german/russian/persian/spanish/arabic/frenchwithpriority.

'

report工程师岗位职责

report工程师维信诺维信诺(国际)有限公司,维信诺,维信诺岗位职责:

1、项目实施期间,负责需求收集分析、协调沟通;

2、reportedaspcfdcdfs软件系统日常运营维护、使用管理;

3、报表需求收集分析及开发;

4、edafdcspc系统二次开发。

任职资格:

1、本科及以上学历,理工科相关专业;

2、3年及以上面板/半导体行业工作经验;

3、熟悉报表开发、oracle数据库优先。

retailmarketingsupportspecialist(零售市场支持专员)岗位职责描述岗位要求

职位描述：

职责描述：

keyresponsibilities

•downtownstoremanagement

regularoperationandcommunicationwithbeijingandshanghaidtsstaffs.

dtseventplanningandon-sitesupporting.

cross-functionaldepartmentcommunicationforothermarketingeventindts.

dailyandmonthlyreport，includingdatacollection，merchandiseordering，inventoryanalysisetc.，

•companycaranddrivermanagement

dailymanagementforcompanyinternalfleetincludingbothrentalandfixasset.optimizethecarpoolandtrytomaximizetheutilizationandminimizethetotalvolume.

•logistics

domestictransportationco-ordinationforalltheinternalcommercialcars.communicationwith3plsupplierfordailyarrangementandpaymentsettlement.checkwithwarehouseforthecardamagereportandfilling.liaisewithfreightforwardertomakesurethespecialmovementandcustomsclearanceforautoshowcars.

•financeandaccounting

financialcontrol，annualbudgetandmonthlyforecast.budgetapplicationandregularpaymentsettlement.

•othertaskassignedbythelinemanager

keyperformancemeasurement

projectquality&progress

项目质量和进度

职位要求：

academicqualificationsrequired

bachelordegreeorabove

本科或以上学历

strongcommunicationskillsandteamworkcapability

沟通能力和团队合作能力强

strongself-motivation

强烈的上进心

strongsenseofresponsibility

强烈的责任感

fluentinmandarinandenglish

中英文流利

proficiencyinmspowerpointandexcel

powerpoint和excel熟练

experiencerequired

2+yearsworkingexperience(preferablyautomotiveindustry)

2年以上工作经验（汽车行业优先）

retailandluxuryexperienceisaplus.

零售及奢侈品经验是加分项

technicalsupportanalystengineer岗位职责描述岗位要求

职位描述：

职责描述：

•providedailylevel2vehicletechnicalsupporttoapacmarkets

•promoteandmanagethetechnicalsupportsystem(econtact)atregion

•supportinvestigationofproductqualityissues(cagrisreport)

•feedbackissuesfoundinservicedocuments/diagnostictools/partscatalog

•hostweeklytechnicalsupportmeetingswithmarkets

•track&reportlevel1technicalsupportkpisforapacregion

•track&reportlevel2technicalsupportkpis

•supportwarrantyregardingtechnicalsightosupportgoodwilldecisions

•participateindailynewvehiclelaunchfieldearlywarningmeetings(few)

•coordinateqif(qualityinformationflow)tocapturehighdetailedinformationaboutissuesatfiled

•providefeedbacktotrainingareaaboutdealer’stechniciansneeds.

•establishinteractionwithnorthamerica，latamandemeaindiagnosisstrategiesandalsoescalatedcases

职位要求：

•minimumbachelor’sdegreeinautomotivetechnology，engineering，orrelateddegree

•3+yearsminimumexperienceworkinginautomotiveoem，dealers，supplier，technicalservicesupportdepartment

•strongknowledgeinautomotivediagnosisandmaintenance(electricandelectronic，powertrain，suspension，etc)

•knowledgewithdiagnosticequipment’s(oemscanners，dealersvehicleequipmentandessentialtools)

•workingknowledgeofmicrosoftofficesuite

•preferredexperienceworkinginautomotivedealershipservicedepartment

•strongchineseandenglishcommunicationskills(verbal&written)

itsupportofficer岗位职责

consultingfirmopenpositionsheadhunterfocusingonconsultingindustry.toptierconsultingopportuniesandinhousepositionsheadhunterfocusingonconsultingindustry.toptierconsultingopportuniesandinhousepositions

securityadvisor,psusecuritysupportgroup-ssg安全专员岗位职责描述岗位要求

职位描述：

responsibilities:

-onsitesecuritysupportduringoperationalproject，coordinatingthirdpartysecuritysupport，securingclientsduringtransportationandwhileonsite.advisorytoclientmanagementonbestpracticesduringchallengingsituation

-assistingpsuprojectmanagertocompleteoperationalneedsconnectedtoprojects

skills:

-3yearsworkingexperiencerelatedtosecurityfunctions

-3yearsdrivingexperience，drivinglicenseisrequired

-age25to35

-basiccommunicationskillinenglish，

-basiccomputerskills

-goodlearningcapacitywithastrongteamworkingspirit

-preparedtotravel

-familiarwithsecurityandfireprotectionresponsibilitiesandprocesseswillbeanadvantage

whatdoweofferyou

•-astrongandtightteamwithflexibleteamplayersallwithstronginterpersonalskills.

•-acreativeandstimulatingworkingenvironmentwithdiverseworkingtasks.

•-possibilitytodevelopbyinternalaswellasexternalresources.

•-competitivesalarypackageconnectedtoyourbackground，experienceandactualcontribution.

ssg安全专员

岗位职责

-项目运营期间的现场安全支持，协调第三方安全支持，确保客户在路途和现场的安全。在紧急情况下给客户负责人提供最佳解决方案。

-协助psu项目经理完成与项目相关的运营工作

岗位要求

-3年以上安全相关工作经验

-持有驾照并具备3年以上驾驶经验

-年龄23至35周岁

-基本的英语对话及电脑操作能力

-良好的学习能力和团队精神

-适宜出差安排

-熟悉安保及消防岗位职责及流程优先

-具有安全背景调查相关工作经验的优先

-有军队/警局或行业相关工作经验优先

我们能提供什么？

-一支强大且团结的团队。团队成员都具有较强的人际交往能力。

-工作任务多样化，工作环境具有创造性和刺激性。

-可以通过内部及外部资源发展。

-根据您的背景，经验，工作能力，会得到具有竞争力的薪资待遇。

northregioncsareamanager(北区售后区域经理）岗位职责描述岗位要求

职位描述：

职责描述：

keyresponsibilities

1.customersatisfaction

1)setupcemannualtargetperdealerwithfieldteam;

2)supportfieldteamonkeydealerserviceprocessimprovement;

3)assessdealer'sservicemanagerqualificationandperformancewhenareplacementoccurs;

4)coordinateandsupportmajorcustomercomplaintshandlingatnationallevel.

2.dealeraftersalesbusinessdevelopment

1)drivesanddevelopdealeraftersalespartsbusinesswithfieldteam;

2)optimizedealeroperativebusinessofworkshopefficiency，dealercustomercarestrategyandcompetencedevelopment;

3)dealermanagementinrespecttoprocessesinservice，parts&warrantyincludingbody&paint;

4)ensureproperimplementationandachievementofbrand'sseasonalactivitiestargetatnationallevel.

3.dealerperformancemeasurement

1)monitor，driveandfollowupnationalperformancelevelinnon-businessannualtargets;

2)organizeandcoordinateregulardealermeetingactivities;

3)monitorandapprovedealerincentivesaccordingtopolicies.

4.appointmentofnewdealers

1)coordinatetheassessmentofaftersalessuitabilityandreadinessofaprospectivenewdealertobecomeavolvoauthorizedrepairer;

2)planaftersalesfacilitiesandinfrastructurewithfieldteamduringnewdealerpreparationstage;

3)offeradviceinplanningstageofnewdealershipsortherenovationofexistingsites.

5.otherassignedtasksandprojects.

keyperformancemeasurement

1)partsandaccessorynetrevenue

2)servicesatisfaction(%)-cem

3)accessorypenetration

4)serviceintake

5)dlrcsprofitability

6)customercomplaintclosingratein5days.

travel(%)：frequent

职位要求：

education&language

1）education:collegedegreeinautomotiveengineeringorbusiness-relatedmajor;

2)language:chineseandenglish

experiencerequired

1.5-yearautomotivedealermanagementorrelevantexperienceinpremiumsegment;

2.cet-6/tem-4orequivalentoralandwrittenenglishlevel;

3.professionalappearanceandpersonalitytodealdirectlywithdealersandbearepresentativeforthebrandtocustomersifnecessary;

4.self-motivatedandcommittedtothecompliancewithcorporateintegrity;

5.expertincustomerserviceprocessandcustomersatisfaction;

6.teamplayerandbeabletoworkunderpressurewithhightravel

frequency;

7.proficientwithmicrosoftoffice&othercommoncomputerapplications;

财务数据项目专员(projectsupportprofessional)岗位职责职位要求

职责描述：

1.objectivesofthejob

thepurposeofthispositionistoassistfaleadto

·ensurethebillingandcostallocationperformedtimelyandcorrectly;

·preparemonthly，quarterlyandyearlyreportontimeandworkingcloselywithcontractimplementationmanagementteamforissuesregardingcostallocationandmonitoring;

·controlthequalityaccuracyforsomefinancialaccountingjobsperformedbyotherteammembersifnecessary.

2.responsibilities

invoiceintercompanyorexternalcustomerforanysalesontimeandensuretheinvoicesareproperlysupportedandsenttocustomer.

·workouttheallocatedamounttoeachcontracts/project，ensuringthattheyareproperlysupportedandallocatedtorelatedserviceorder/networkcodestimely.

·maintainthedataregardingbillingandcostallocation.

.monthlypreparingcostallocationandfinancialreportofscoc.

.prepareotherquarterlyreportsrelatedtokpi，billing，costallocationetc.

.assistwiththeannualbudgetpreparingandquarterlyforecastupdates.

.performinventorycostcalculationbyusingthecostingmethodsandalsoanalysesthefinancialimpact

3.authorities

·projectbuildupuserauthorityinmussystem

·basicuserauthorityinm5system

4.requirementofthejob

·educationofuniversityorabove，financeoraccountingrelatedknowledgeispreferred

·experiencedinaccountingispreferred

·goodenglishinwrittenandreadingispreferred

·goodanalyticalandproblem-solvingskills

·goodsenseoffigure

·gooduserofmicrosoftoffice，especiallyatexcelandaccess

·abilitytoworkindependently

·initiatetoimprovethequalityofworkandstrongresponsibility

·team-workspiritandself-motivatedability.

企业福利：

1.外资企业上班，上班环境优越，上下班有班车接送到各区；

2.标准工时，双休！享有法定节假日，并享受公司规定的西方法定节假日（如复活节等）

3.购买社保五险及商业保险；

4.公司有全勤奖励、绩效奖励；

5.员工生日将有生日饼券；

6.公司将不定期举行员工活动，如年会、拓展活动等；

该岗位上班地点在萝岗区科学城，上下班免费班车接送

岗位要求：

学历要求：大专

语言要求：不限

年龄要求：不限

工作年限：2年经验

technicalsupportengineer（技术支持工程师）岗位职责描述岗位要求

职位描述：

职责描述：

1.providedailydealertechnicalsupportandmaintainagreedservicelevels;

2.maintainvrsfromassignedareasaccordingtopolicy&guidelines;

3.providetechnicalsupportforvehiclequalityissues，serviceoperationsandmarketingactivities;

4.identifyanddefineproductdeviations，trendsandearlywarningsfromthemarketbasedonmultiplein-datasourcese.g.tievehiclereports(vr)，customerrelationsandtechnicalsupport，andprovidesufficientfeedbackforproductimprovementpurpose;

5.implementservicesolutionsandaddresspotentialdiscrepancies;

6.responsibletoorganizedealermeetingswithinjobscope;

7.establishandmaintaincommunicationbetweencmqanddealersbye-systemsandothertoolsonadailybasis;

8.initiate，executeandfollowupactivitiesasrequiredtoensurethatkeyresponsibilitiesaremeet;

9.provideon-sitefieldsupportorinvestigationwhendeemedneeded.

10.experienceinconnectivityisabenefit

11.experienceinhybrid/electicvehicletechnologyisabenefit

12.polestarsupportspecialistasaresponsibility

keyperformancemeasurement

1.95%supportneededvrisrespondedin2workinghours&providerepairsolutionfor90%ofcasesin3workingdays;

2.95%pre-checkvrisrespondedin2workinghours&makesurethesolutionthatdealermadeiscorrect.

3.75%ofvrsupportneededprovidesolutionin5calendardays;

4.reportturnaround＜2.9.

5.dealersatisfaction＞90%.

职位要求：

education&language

education:bachelordegree;

englishskills:verbalandwritten.

pcskills:goodwith:words，xls，pptandwebbasedapplications.

communicationandinterpersonalskills:willingtoinitiatecommunicationsandabletoexpressandacceptopinionsinaprofessionalway.

experiencerequired：autoindustryexperience5years

travel(%)：15%

fieldtechnicalsupportsupervisor区域技术支持主管岗位职责描述岗位要求

职位描述：

a.responsibilities职责

1.supportthedealerstodealwithtechnicalproblemsandmarkettechnicalissuescollection

支持经销商解决车辆故障及市场问题收集

2.regionaltechnicalteammanagement.createpositiveandcollaborativeteamenvironment.buildupcompetenceofteammembers

区域技术团队管理，营造积极的学习和团队合作氛围，发展和提高团队成员的技术能力，沟通能力

3.supportthedealers/regionalmanagerstodealwiththecustomercomplains

支持经销商/区域经理解决客户投诉

4.assistthedealertoimprovetechnicalcapabilities.technicalkpimanagement

经销商技术能力建设，kpi管理，例如一次性修复率，经销商技术报告管理，经销商内训管理，经销商技术公告管理等

5.managethedigitalworkshoptoensurebytontechnicalstandardimplementation

管理数字化车间，确保落实拜腾技术标准

6.organizeregionaltechnicalseminarquarterlybased.

组织季度区域经销商技术会议

7.supporteventactivitiestoensurethecarsrunningnormally

支持市场活动，保障车辆正常运行

b.requirements要求:

1.industrybackground:

行业背景•fieldsupportexperience≥3year3年及以上现场支持有关的工作经验

•workexperience≥5year工作经验5年及以上

2.knowledgeandskills:

知识技能•strongvehicletechnicalknowledgeandaftersalesbusiness

扎实的车辆技术及售后业务知识

•richhighvoltageknowledgeandhand-oncapability

深刻了解高压相关知识及实操能力

•teammanagementskills团队管理能力

•goodanalyticalskills良好分析能力

•goodcommunication良好的交流能力

3.education/training:

教育/培训•bachelor’sdegreeoraboveineitherautomotiveengineeringorrelated

•车辆工程或相关专业专科及以上

4.competencies:其他•fluentchinese/englishwrittenandspokenlanguageskills

中英文语言读写能力流利

•msoffice熟练使用办公软件

•flexibleworkingtimeandfrequenttravel弹性工作时间及频繁出差

5.languageskills语言:•english英文;chinese中文

technicalsupportengineer,hatchcover岗位职责描述岗位要求

职位描述：

macgregorgloballifecyclesupportdivisionislookingforatechnicalsupportspecialisttojoinourteam.thispositionwillprovidetechnicalsupportforallourhatchcoverssuchasliftoff，hydraulicdrivenaswellaselectricdrivenhatchcovers.supportisgivendirectlytoourbranchoffices，sparessalesaswellasdirectlytoourendusers.abigpartofthejobistocollectinformationabouttheproblemandthenwiththehelpofsupportingdocumentsprovideonlinehelp.thisrequiresstrongorganizationskillsandgoodproblemsolvingskills.

maintasksandresponsibilities:

-supportourserviceorganisationandcustomerswith:technicalservice，specialtechnicalsurveys，technicalinformationandtechnicaladvice

-supportgpscsparessalesinidentifyingandrecommendingspares

-supportwithtechnicalinformationin

creatingtechnicalinstructions

-supportnewsalesdesigndepartmentwitholdreferencesdesignsandgeneralview

-developmentofmethodsfor:measuring，inspectionsandrepair

-responsibleforsecuringownandco-workers’safetyandhealthwithallpossiblemeans.

-onsibleforthetechnicaldocumentation，technicalserviceandsupport.

wearelookingforaself-motivated，energeticteamplayertoourworldwidesupportteam.thepositionwillplayanimportantpartinouraftersalessupportandtoourinternalandexternalcustomers.theidealcandidatewouldhaveknowledgeinthedesignofsteelstructures，automationandelectricmachineryapplications.

ideallyyouhave:

-commercialortechnicalbackground

-bachelordegree

-atleast3yearsofrelevantbusiness/productexperience

-goodtechnicalknowledgeinhydraulicandmechanical

-goodproductknowledgeofhatchcoversorsimilar

-goodcommunicationskills

-fluentinenglishbothspokenandwritten

-3-5yearsofrelevantexperienceinautomationandelectricsystemsisanadvantagebutnotamust.

byjoiningmacgregor，youwillbeabletoworkcloselywithleadingindustryprofessionals，developingandimplementingnewconceptsthatsetthestandardsinthemaritimetransportationandoffshoreindustries.weofferouremployeestheopportunitytobepartofatrulyglobalorganizationleverageduponoursharedvaluesofintegrity，qualityandsafety.withusyouwillbepartofacollaborativeworkingculturewithchallengesandopportunitiestofurtherdevelopyourselfprofessionally.

日语support岗位职责

vmware/windowssupport-日语/英语-苏州国际商业机器全球服务(大连)有限公司国际商业机器全球服务(大连)有限公司职责描述:

-providevirtualizationplatformmanagementservices,supportinghardwareandsoftwareinup-grade/patching,andsystemperformance/capability/capacitymanagement,administersup-portedbackupandstoragesystem.

-responsibilityforconsulting,designinganddeploymentofvmwarevirtualization

-supportwiththeinstallation,testing,monitoringandoperationsofvmwareserver.supportwiththeissuetroubleshooting.

-leadtoresolvecriticalissuesduringvmwareoperation

-providethesecurityadministrationonmanagedsystemwithimplementation&maintenanceoftheactionsolutions.andfixeverysecurityissuesandvulnerabilitiesoncetheyarefoundorreported.

-supportsthecoordinationoftheprocessingenvironments.

任职要求:

1.degreeininformationtechnologyorcomputerscienceorequivalentexperience.

2.fluentenglishisrequired(speak,writeandread),

3.fluentjapaneseisaplus.

4.mustbeflexibleandabletoworkovertimewhenrequired

5.mustbeflexibleandabletoprovideoff-shiftand/orweekendcoverageasneeded.

6.previousworkingexperienceinsimilarposition,haveperformedhands-onservermanagementformorethan4years.

7.vcp,mcse,mcitp,itilareplus

fusionscmsupportengineer岗位职责要求

职位描述：

preferredqualifications

informationtechnologyskill

technicalassistanceofsoftwareproductsand/orhardware.

understandingbasiclinuxostechnology.

maintenanceortroubleshootingofsoftwareproductsor/andhardware.

basicinformationtechnologywideknowledgeandexperience.(itisnecessarytobeabletousesomeapplicationsoftware.)

itisthebestwhenthereiseitherofthefollowingexperiences:

-developmentofsoftwareproducts.

-technicalassistanceofsoftwareproducts.

-experienceoforacleapps(fusionapps/ebs/psft)especiallyscm/mfg/procurement.

communicationskill

communicationsinjapanesewithcustomer.

languageskill

japaneseandenglish

-english:businesslevel，technicalcommunications(mainwork:reading，writing)，toeic730gtec600

-japanese:thenativelevelisneededtotalkinjapanesewiththecustomer，passedthefirstlevelofthejapaneselanguageexamination.

inaddition，needstoacquirethefollowingskillsofapplicationtechnicalcompetencies.asuccessfulcandidatewillhave

thoroughunderstandingoffeaturesoffusionscm/mfg/procurement.

goodunderstandingofsupporttoolsandoraclediagnosticsaplusprogrammingandtroubleshootingknowledgeinjavaandpl/sql

goodknowledgeonunix，linuxand/orwindowsoperatingsystems

detaileddescriptionandjobrequirements

asamemberofthesupportorganization，yourfocusistodeliverpost-salessupportandsolutionstotheoraclecustomerbasewhileservingasanadvocateforcustomerneeds.thisinvolvesresolvingpost-salesnon-technicalcustomerinquiriesviaphoneandelectronicmeans，aswellas，technicalquestionsregardingtheuseofandtroubleshootingforourelectronicsupportservices.aprimarypointofcontactforcustomers，youareresponsibleforfacilitatingcustomerrelationshipswithsupportandprovidingadviceandassistancetointernaloracleemployeesondiversecustomersituationsandescalatedissues.

asasr.supportengineer，youwillbethetechnicalinterfacetocustomers，originalequipmentmanufacturers(oems)andvalue-addedresellers(vars)forresolutionofproblemsrelatedtotheinstallation，recommendedmaintenanceanduseoforacleproducts.haveanunderstandingofalloracleproductsintheircompetenciesandin-depthknowledgeofseveralproductsand/orplatforms.also，youshouldbehighlyexperiencedinmultipleplatformsandbeabletocompleteassigneddutieswithminimaldirectionfrommanagement.inthisposition，youwillroutinelyactindependentlywhileresearchinganddevelopi