国际商务英语函电总复习 2教材

国际商务函电期末总复习复习重点重点掌握与以下业务环节相关的英文信函的写作（信函结构、常用句型和相关表达）：建立业务关系询盘发盘（实盘、虚盘）合同的填制信用证的审核和改证函的撰写装运通知投诉/索赔信函主要条款的表述方法：价格、包装、支付、装运、保险等条款实盘的主要内容ThreeBusinessLetterStyles

FullBlock----ModifiedBlock----Semi-block

ADVOINDONESIALTD

JlLambuk23

JakartaIndonesia

27March2005

MessrsBrown&SonsManchesterMA23BA,UK

DearMrBrown,

__________________________________

______________________________

__________________________________

___________________

Yourssincerely

JamesWat

JamesWatt

SalesManagerEnclosure:CC:E.GreenADVOINDONESIALTD

JlLambuk23,

JakartaIndonesia

27March2005

MessrsBrown&SonsManchesterMA23BA,UK

DearMrBrown,

__________________________________

______________________________

__________________________________

___________________

Yourssincerely

JamesWat

JamesWatt

SalesManager

Enclosure:CC:E.Green

ADVOINDONESIALTD

JlLambuk23

JakartaIndonesia

27March2005

MessrsBrown&Sons

Manchester

MA23BA,UK

DearMrBrown,

__________________________________

______________________________

__________________________________

___________________

Yourssincerely

JamesWat

JamesWatt

SalesManagerEnclosure:CC:E.Green

实盘1.实盘有效期的表达方法1.Wemakeyouthefollowingoffersubjecttoyourreplywithin10days.

现报盘如下，以你方在10日之内回复为有效。2.Wemakeyouanoffer,subjecttoyourreplyreachingusnotlaterthannoontimeOctober21Beijingtime.

现报盘如下，以你方在北京时间10月21日中午前回复为有效。3.Theofferisvalidfor3days.此报盘有效期为三天。4.TheofferisopentillMarch15.此报盘在3月15日以前有效。2.实盘所列交易条件必须完整

正确的品名(nameofcommodity)详细的品质、规格(specificationsandquality)实在的数量(quantity)清楚的包装情况(packing)准确的装运时间和装运港口(timeofshipmentandportofshipment)完备的价格条件(price)支付条件(termsofpayment)实盘举例略Packing：花生用塑料袋装，每袋1公斤,10袋装一纸箱-Groundnutsaretobepackedinpoly-bags,eachcontaining1kilogram,10bagstoacarton.-Groundnutsaretobepackedinpoly-bagsof1kilogrameach,10bagstoacarton.销售合同主要条款常用句型Shipment：

-ShipmentduringSeptember2015fromGuangzhou,ChinatoNewYork,USA,withpartialshipmentandtranshipmentallowed.销售合同主要条款常用句型Termsof

Payment:

ByanirrevocableL/CpayablebydraftatsighttoreachtheSellers30daysbeforethemonthofshipmentandremainvalidfornegotiationinChinauntilthe15thdayaftertheaforesaiddateofshipment.销售合同主要条款常用句型Insurance:TobecoveredbytheSellerfor110%oftheinvoicevalueagainstAllRisks

asperCICofthePICCdated1981/1/1.(UnderCIF)TobecoveredbytheBuyer.

(UnderFOB、CFR)销售合同主要条款常用句型信用证的审核和修改要求修改信用证的信函写作信函结构开头部分：感谢对方开来的信用证中间部分：列明不符点并告诉对方应如何修改结尾部分：催促尽快修改并感谢对方的合作1开首语:ThankyouforyourL/CNo.123fortheamountofUSD200,000covering1,000unitsofmotorcycles.YourL/CNo.123fortheamountofUSD200,000covering1,000unitsofmotorcycleshasbeendulyreceived.常用句型2.过渡句:However,onperusal/uponcheckingtheL/Cwiththecontract/onexamining,weregrettofindsomediscrepancieswhichpleaseamendasfollows:3.具体修改内容:1.Pleaseamend…to

read“…”:请将…修改为…2.PleaseamendtheL/Ctoallow…:请修改L/C允许…3.Pleaseamend…as

…:请将…修改为…PleaseamendtheamountoftheL/CasUSD100800infigureandwords.4.…shouldbe…insteadof…:…是…而非…5.Pleasedelete…(from):请（从…中)删除……6.Pleaseinsert…

:请将…插入…Pleaseinsertthewording“about”beforethequantityofthegoods.7.…

shouldbeadded:应增加…“UnitpriceatUSD50perpieceCIFC5NewYork”shouldbeadded.8.You’rerequestedtoincreasetheamountofyourL/Cby/to…(infigureandwords):请将L/C金额增加/增至…（大小写）9.extend…to…:将…延展至…4.结束语YourearlyamendmenttotheL/Cwillbehighlyappreciated.Wehopeyoucanmaketheaboveamendmentassoonaspossible.Asthegoodshavebeenreadyforshipmentforquitesometime,you’rerequestedtorushamendmenttothecoveringL/Cassoonaspossible,thusfacilitatingourexecutionofyourorder. November10,2010 TY&CD2TRADINGINC. UNITEDSTATES

DearSirs, Re: Shippingadvice

ContractNo.SC06NSB057/L/CNo.547HYDS12345

WearegladtoinformyouthatthesubjectgoodshavebeenshippedonboardS/SPrince.Pleasefindmoredetailsasbelow:B/LNOanddate.:HP23488issuedonNovember9,2010

Nameofgoods:ASTM316GRADESTAINLESSSTEELWIRE.Totalweightloaded:18TONS装运通知的撰写Invoicevalue:US$116,000.00

VesselnameandvoyageNo.:S/SPrinceV.9104

ContainerNo.:1X20"container,COSU1234588XXETD:November15,2010ETA:December10,2010Portofshipment:DalianPort,ChinaPortofdestination:LOSANGELES,

Wehopethegoodswillreachyouingoodconditionandassureyouthatallyourfutureorderswillcontinuetoreceiveourcarefulattention. Yoursfaithfully, LiMing SalesManager DALIANGOLDENSTONESTEELPRODUCTSCO.,LTD投诉索赔信函复习要点

1.信件结构2.常用句型投诉、索赔信函信件结构

Beginwithafactualdescriptionoftheproblem

StateclearlyyourreasonsandwhatadjustmentyouseekRefertotheinconveniencecausedandsuggesthowmatterscouldbeputright.Expectafavorableandhelpfulreply2.常用句型1).

Weregrettohavefoundthatthereisashortageof40cartonswhenthegoodsarrivedhere. 我方很遗憾发现货物到达时短量40箱。2).

45bagsofriceyousentuswerefoundtobebadlydamaged.Thiswasapparentlyattributabletoimproperpacking. 你方发来的大米中有45袋严重破损，则显然是由于包装不良所致。3).

Thesurveyreportindicatesthatthelosswasduetoimproperpacking,forwhichyoushouldbeheldresponsible.

检验报告显示货物损失是由于包装不良所至，你方应为此负责4).Onthestrengthofthesurveyreport,weherebylodgeaclaimwithyouforanamountofStg.￡2,500fortheshortageof200lbsoutofthegoodsarrivedhere, 根据检验报告的结果,我方特为到货中短重200磅，向你方提出金额为2,500英镑的索赔Complaintletter1ADearSirsRe:DefectivegoodsunderOurOrderNo.991

Wereceivedyourconsignmentof200UnitsofSmartChoiceyesterday.Oncheckingtheproducts,wearesorrytoinformyouthatthetoysinCartonsNo.7to10donotfunctionproperly.Theymaketerriblenoisewhenspeaking.Asweneedthegoodstomeettheneedofourmarket,weshouldappreciateyoursendingusthereplacementsassoonaspossible.YoursfaithfullyAdjustmentletter1BDearSirsWerefertoyoufaxdatedMarch3regardingthequalityofgoodsunderyourOrderNo.991.Thankyouforbringingthemattertoourattention.Wecontactedourmanufacturerimmediatelyafterreceivingyourfax.Theyfoundthatthedefectwasduetotheproblemintheirqualitycontrol,whichtheysolvedatonce.Wearereallysorryaboutthisunfortunateincident.Wecanassureyouthatitwillnothappenagain.Wealwaystakeourcustomers’commentseriously.Withthisinmind,wearemorethanhappytoreplacethefaultyproducts.Weshallarrangetohavethereplacementssenttoyouimmediately.Pleaseacceptourapologiesonceagainfortheinconvenience.YoursfaithfullyComplaintletter2-ADearSirsContractNo.123for1,000metrictonsofwheatFurthertoourfaxofJune13informingyouthat20sackswerefoundbroken,wenowhavetheSurveyReportoftheBeijingCommodityInspectionBureauevidencingtheshortweightof1250kg.Thereportindicatesthatthebrokensackswereduetoimproperpackingforwhichthesupplierisresponsible.OnthebasisoftheSurveyRe