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1AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsA
Wor
ld
inBalance
2023HEIGHTENEDSUSTAINABILITYAWARENESS
YET
LAGGING
ACTIONS#GetTheFutureYouWantCapgemini
Research
Institute20233AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsAt
the
core
of
this
report
lie
the
twin
pillars
of
environmental
and
socialsustainability,
articulating
the
profound
significance
of
these
intertwineddimensions.
This
thematic
route
echoes
the
paramount
importance
of
nurturingboth
aspects
in
unison,
mirroring
the
symbiotic
relationship
that
underpinssustainability.
Through
the
visual
imagery
presented
within,
we
aim
to
convey
thenotion
of
equilibrium
and
coexistence,
highlighting
the
delicate
balance
that
isessential
for
sustainable
progress.The
cover
image
depicts
a
cranberry
harvest
in
North
America.
There
is
only
oneharvest
season
per
year,from
mid-September
to
early
November,
when
cranberriesreach
their
peak
color.Capgemini
Research
Institute20234AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsHuman
activity
is
exerting
an
unprecedented
destabilizinginfluence
on
Earth's
climate
and
ecosystems.
Not
only
havesix
of
the
nine
planetary
boundaries
been
crossed,
but
we
areedging
ever
closer
to
the
remaining
three,
risking
irreversiblechange
and
harm
to
our
ecosystems.1,2Despite
the
improved
sentiment
on
sustainability
and
clarityaround
the
business
case,
investment
in
sustainability
has
notincreased
in
2023.Our
research
reveals
that
organizationscontinue
to
fall
short
in
terms
of
reporting
on
environmentalsustainability
initiatives,
especially
in
measuring
andcollecting
Scope
3
emissions.
Similarly,
action
aroundsustainable
product
design
has
been
less
than
impressivesince
last
year’s
research.
There
are
pockets
of
progress,however,in
defining
sustainability
priorities
and
redesigningbusiness
models.
In
fact,
57%of
executives
shared
that
theirorganization
is
in
the
process
of
redesigning
its
business/operating
model
to
be
more
sustainable,
up
from37%in2022.Biodiversity
is
also
becoming
more
of
a
focus
fororganizations.
With
such
significant
improvements
this
yearin
the
sustainability
sentiment,
we
expect
investment
andmore
sustained
action
to
follow
suit
in
the
coming
yearor
two.In
last
year’s
first
edition
of
our
annual
A
World
in
Balanceresearch
series,
we
found
that,
while
organizationsacross
industries
have
set
long-term
targets
for
achievingenvironmental
sustainability,
limited
implementation
isvisible
on
the
ground.
Our
2022research
revealed
that
manyexecutives
remained
unclear
as
to
the
business
case
forsustainability,
regarding
it
as
an
unwelcome
cost
driver
ratherthan
an
investment
opportunity.
Around
half
of
respondentsbelieved
sustainability
is
a
non-viable
option,
with
the
costsinvolved
in
pursuing
it
outweighing
the
benefits.In
2023,likely
driven
by
the
increasing
incidences
of
extremeweather
around
the
world,
coupled
with
more
stringentregulation,
this
has
begun
to
change.
More
executives
todaysay
the
sustainability
business
case
is
clear;
in
fact,
thispercentage
has
tripled
in
the
past
year,from
21%
in
2022to
63%.
More
also
say
that
the
benefits
of
sustainabilityoutweigh
the
costs
and
view
sustainability
more
positivelythan
as
simply
a
financial
obligation.Importantly,
social
sustainability
is
moving
up
the
corporateagenda,
with
over
half
of
executives
(56%)saying
theirorganization
is
increasingly
focused
on
the
social
dimensionof
environmental,
social,
and
corporate
governance
(ESG),Capgemini
Research
Institute20235AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionswith
organizations’
own
employees
being
the
primarybeneficiaries.
Our
research
reveals
that
organizations
cando
more
to
support
workers
in
the
supply
chain,
as
only38%
currently
restrict
global
suppliers
to
those
who
pay
aliving
wage.
They
can
also
expand
their
ranges
of
accessibleproducts
and
services
to
be
more
inclusive
to
people
witha
disability,
health
condition,
or
impairment,
and
by
makingthem
more
affordable
to
local
communities.Lastly,
our
report
shares
recommendations
for
sustainabilityleaders
to
accelerate
environmental
and
social
initiativesfrom
positive
perception
to
sustained
action:01Ensure
sustainability
is
a
boardroom
priorityEmbed
social
sustainability
in
the
sustainabilitystrategy02In
this
year’s
research,
we
also
explored
the
critical
topicof
greenwashing.
Wefound
a
perception
gap
betweenexecutives
and
consumers:
only
17%
of
executives
areconcerned
by
the
risk
of
greenwashing,
while
33%ofconsumers
globally
believe
organizations
and
brands
aregreenwashing
their
sustainability
initiatives,
rising
to
50%among
Gen
Z
consumers.
Wealso
found
that
organizationsare
pinning
their
hopes
on
digital
technology
and,
inparticular,
generative
artificial
intelligence
(AI),
to
helpthem
achieve
their
sustainability
goals.
Fifty-nine
percent
ofexecutives
believe
that
generative
AI
will
play
a
keyrole
intheir
organization's
sustainability
transformation
efforts.03
Focus
on
quantifying
Scope
3
emissionsaccurately04Embrace
circular
and
inclusive
design05
Close
the
intention-action
gapExplore
the
potential
of
technology
to
achieveclimate
goals06Capgemini
Research
Institute20236AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsWHO
SHOULDREAD
THISREPORT
ANDWHY?shifts
in
these
trends
over
the
past
year.Largeorganizations
across
industries
such
as
aerospaceand
defense,
automotive,
consumer
productsand
retail,
energy
and
utilities,
healthcare
andlife
sciences,
industrial
manufacturing,
public/government,
and
telecom,
and
any
others
thathave
ambitions
to
make
an
impact
in
a
climate
orsocial
sphere,
will
find
this
report
valuable.social
responsibility,
sales
and
marketing,
financeand
accounting,
and
human
resources)
andfunctional
leaders
within
value
chain
departments(e.g.,R&D,
product
design,
sourcing
andprocurement,
logistics,
and
production).This
report
is
based
on
original
findings
from
acomprehensive
industry
survey
of
2,151
seniorexecutives
(director
level
and
above)
from
718leading
organizations
across
13
countries,
withannual
revenue
above
$1
billion.
Around
50%of
surveyed
executives
are
employed
withincorporate
functions,
and
the
remaining
50%
comefrom
value
chain
functions.
Wealso
conducted
aglobal
survey
of
6,500
consumers
to
complementthe
executive
findings.
Please
see
the
researchmethodology
at
the
end
of
the
report
formore
details.This
report
offers
recommendations
forexecutives
to
assist
them
in
accelerating
theirsustainability
journeys.
It
provides
practical
stepsthat
senior
leaders
can
take
to
begin
developinga
sustainability
strategy
and/or
to
advancetheir
current
sustainability
actions.
Given
theimportance
of
sustainability
to
different
areas
ofbusiness,
this
report
is
useful
to
a
wide
audience.The
report
caters
to
leaders
across
corporatefunctions
(e.g.,strategy,
sustainability,
corporateThis
report
offers
comprehensive
insightsinto
important
sustainability
trends,
bothenvironmental
and
social,
for
the
globalcorporate
sector.
It
also
provides
perspective
onCapgemini
Research
Institute20237AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsCapgemini
Research
Institute20238AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsThis
report
is
the
second
in
Capgemini’s
annual
researchseries
that
examines
evolving
corporate
sustainabilitytrends.
In
the
first
report
of
this
series,
we
explored
whetherorganizations
are
taking
sustainability
seriously
and
assessedtheir
progress
in
transforming
towards
sustainability
acrossstrategy,
products
and
services,
operations,
IT,and
data
use.Wealso
explored
the
relationship
between
the
maturityof
organizations’
sustainability
transformations
and
theirfinancial
performance.
In
our2022research,
we
discoveredthat,
while
organizations
across
industries
have
set
long-termtargets
for
achieving
environmental
sustainability,
limitedaction
is
visible
on
the
ground.and
sectors,
including
aerospace
and
defense,
automotive,consumer
products,
energy,
financial
services,
healthcareand
life
sciences,
industrial
manufacturing,
retail,
telecom,utilities,
and
the
public
sector/government.The
research
focuses
on
practices
and
initiatives
withinenvironmental
and
social
sustainability.
The
researchstructure
includes
a
survey
of
2,151
respondents
from
718organizations
with
annual
revenue
in
excess
of
$1
billion.They
are
divided
into
the
following
profile
groups:•
50%
are
executives
from
corporate
functions,
includingstrategy,
sustainability,
sales
and
marketing,
finance
andaccounting,
IT,operations,
and
human
resourcesIn
this
year’s
report,
we
examine
the
shifts
in
theaforementioned
trends
over
the
past
year,and
also
explorethe
most
significant
newly
emerging
themes.
Critically,
weexamine
the
extent
to
which
organizations
are
focusing
onsocial
topics
as
part
of
their
sustainability
ambitions.•
50%
are
executives
from
value-chain
functions
includinginnovation/R&D,
product
design
and
development,sourcing
and
procurement,
supply
chain
and
logistics,
andmanufacturing
and
productionTo
address
these
questions
and
themes,
we
conducted
aglobal
research
study
covering
large
organizations
across
13countries:
Australia,
Canada,
France,
Germany,
India,
Italy,Japan,
the
Netherlands,
Norway,
Spain,
Sweden,
the
UK,
andthe
US.
These
organizations
operate
across
keyindustriesWesurveyed
three
executives
from
every
organizationincluded
in
the
research.
Wealso
surveyed
6,500
consumersacross
the
13
countries
to
complement
the
findings
fromexecutives.
For
more
details
on
the
survey
samples,
pleaserefer
to
the
research
methodology.Capgemini
Research
Institute20239AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsThis
report
comprises
five
sections:1
2
3
4
5The
sustainability
businesscase
comes
into
focusImproved
perceptions
ofsustainability
are
drivingaction
plans
and
prioritiesSocial
sustainability
ismoving
up
the
corporateagendaGenerative
AI
haspromising
use
cases
forsustainabilityRecommendations:How
organizationscan
acceleratetheir
sustainabilitytransformationsCapgemini
Research
Institute202310Aworldinbalance2023:Heightenedsustainabilityawarenessyetlagging
actions01THE
SUSTAINABILIT
YBUSINESS
CASE
COME
SINTO
FOCUSCapgemini
Research
Institute202311AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsMore
executives
seesustainability
as
a
growthopportunityFIGURE1.Over60%ofexecutivesnowsaythatthebusinesscaseforsustainabilityisclear%
OF
EXECUTIVES
WHO
AGREE
WITH
THE
STATEMENTS
BELOWOrganizations
today
understand
the
business
case
forenvironmental
sustainability
better
than
even
a
year
ago.In
2022,only
21%
of
executives
agreed
that
the
businesscase
for
sustainability
was
clear.In
2023,this
percentage
hastripled
to
63%.
In
addition,
the
percentage
of
executivesthat
claim
the
cost
of
sustainability
initiatives
outweighsthe
benefits
and
that
sustainability
initiatives
are
a
financialburden
has
declined
by
more
than
half
in
the
past
year
(seeFigure
1).
“The
only
way
IKEA
can
be
successful
in
the
futureis
to
be
in
a
hurry
to
get
sustainable.
We
need
to
get
smarteron
how
we
use
energy
and
materials
across
the
whole
value63%53%53%24%21%22%chain,”
says
Jesper
Brodin,
CEO
of
Ingka
Group.3The
business
case
forsustainabilityis
clearThe
cost
for
sustainabilityinitiativesoutweighs
the
benefitsSustainabilityinitiativesarea
financialburden
we
haveto
bearinorderto
do
businessSeptember
2022September
2023Source:
Capgemini
Research
Institute,
Sustainability
Transformation
TrendsSurvey,
August–September
2022,N
=
2,004
executives,668
organizations;
August–September
2023,N
=
2,001
executives,
668
organizations.Capgemini
Research
Institute202312AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsThis
year’s
research
witnessed
a
consistent
declineacross
countries
in
the
share
of
executives
agreeing
thatsustainability
initiatives
are
principally
a
financial
burden.
USexecutives
are
the
least
progressive
in
this
regard,
with
38%viewing
sustainability
as
a
financial
burden
they
must
bear
todo
business
(see
Figure
2).FIGURE2.TheviewofsustainabilityasafinancialobligationhasdeclinedacrossallcountriesbutremainsmostpronouncedintheUS%
OF
EXECUTIVES
BY
COUNTRY
WHO
AGREE
WITH
THE
STATEMENT:
SUSTAINABILITY
INITIATIVESARE
A
FINANCIALBURDEN
WE
HAVE
TO
BEAR
IN
ORDER
TO
DO
BUSINESS64%61%59%54%54%54%53%51%50%49%34%47%44%44%38%26%27%22%20%19%18%18%15%15%15%12%GlobalUSAustralia
France
Canada
GermanyUKSweden
JapanSeptember
2023IndiaSpainItaly
NetherlandsSeptember
2022Source:
Capgemini
Research
Institute,
Sustainability
Transformation
TrendsSurvey,
August–September
2022,N
=
2,004
executives,668
organizations;
August–September
2023,N
=
2,001
executives,
668
organizations.Capgemini
Research
Institute202313AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsKey
drivers
of
thesustainability
businesscaseaveraging
$143
billion
annually.
The
study
also
projectsthat
the
global
cost
of
climate
damage
will
be
between$1.7
trillion
and
$3.1
trillion
per
year
by
2050.6,7
To
date
in2023,the
US
alone
has
experienced
24
weather/climatedisaster
events
with
losses
exceeding
$1
billion
eachaccording
to
the
US
National
Centers
for
Environmental64%Information.8of
executives
in
our
survey
sharedthat
a
motivating
factor
for
adoptingsustainability
was
to
comply
with
currentregulation,
up
from
51%
in
2022Drivers
of
this
positive
sentiment
over
the
past
12
monthsinclude:•
More
organizations
motivated
by
regulation:
Sixty-four
percent
of
executives
in
our
survey
shared
thata
motivating
factor
for
adopting
environmental
and/or
social
sustainability
strategies
and
initiatives
was
tocomply
with
current
regulation,
up
from
51%
in
2022.•
Extreme
weather
affecting
every
continent:Catastrophic
weather
events
have
touched
every
continentin
recent
years.
Summer
2023was
the
most
extremeever,with
historic
temperature
rises,
wildfires,
and
storms.This
is
driving
public
discourse
around
climate
change.
Forexample,
there
were
record
high
temperatures
in
China,Europe,
North
Africa,
the
US,
and
the
Middle
East;
wildfiresin
Europe,
Canada,
and
the
US;
flooding
in
the
Middle
Eastand
the
US;
drought
conditions
in
the
Horn
of
Africa
andChile;
as
well
as
the
warmest
sea
temperatures
on
record.4,5•
Increasing
pressure
from
regulators:
The
EUCorporate
Sustainability
Reporting
Directive
(CSRD)came
into
effect
in
2023.
CSRD
requires
all
largeorganizations
and
listed
small-
and
medium-sizedorganizations
to
report
regularly
on
their
environmentaland
social
impact
and
defines
a
standard
reportingframework
for
non-financial
data.
Failureto
comply
withCSRD
can
attract
significant
sanctions,
according
to
the•
Costs
from
climate
disasters
being
consistentlyhigh:
Extreme
weather
events
lead
to
significant
coststo
society,
including
damage
to
infrastructure,
property,agriculture,
and
human
health.
A
recent
study
estimatesthat
from
2000
to
2019,
weather
events
such
as
hurricanes,floods,
and
heat
waves
cost
$2.86
trillion
globally,European
Commission.
The
Corporate
Sustainability9Due
Diligence
Directive
(CSDDD)
is
set
to
take
effectin2025or
2026,and
will
make
it
mandatory
fororganizations
operating
in
the
EU
to
address
adverseimpacts
of
their
operations
and
supply
chains
onCapgemini
Research
Institute202314AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionshuman
rights
and
the
environment.
In
March
2022,the
USSecurities
and
Exchange
Commission
(SEC)
proposed
aclimate-related
disclosure
rule
that
would
require
publiclytraded
organizations
to
report
Scope
1,
Scope
2,and
Scope3
carbon
emissions
in
initial
filings
and
annual
financialreports.11energy
and
cut
carbon
emissions.
The
IRA
offers
taxcredits
for
organizations
that
manufacture
in
the
US
andprovides
subsidies
for
both
domestic
and
internationalorganizations.13
In
the
US,
more
than
$21.7
billion
hasbeen
committed
to
support
early-stage
clean
tech
in
areaslike
carbon
storage,
electric
vehicles,
and
clean
energy.The
EU
lags
with
$8.7
billion
in
similar
projects
since
theenforcement
of
IRA.14
The
difference
is
most
dramatic
inclean
hydrogen.
EU
venture
capital
investments
in
cleanhydrogen
reached
a
peak
of
€343
million
in
Q1
2022,nearly
three
times
that
of
the
US.
However,in
subsequentquarters,
US
investments
in
green
hydrogen
consistentlysurpassed
EU
investments,
totaling€1.2billion
more
overthe
entire
period.15•
More
organizations
committing
to
/
validatingscience-based
targets:
More
organizations
set
targetsin
2022than
in
the
entire
preceding
seven-year
period,representing
an
87%increase
in
targets
validated
bySBTi
from
2021to2022.By
the
end
of
2022,the
4,230organizations
with
science-based
targets
or
commitmentsrepresented
34%of
the
global
economy
by
marketcapitalization.19•
New
standards
coming
into
force:
2023sawgroundbreaking
sustainability
agreements,
including
theadoption
of
the
Kunming-Montreal
Global
BiodiversityFramework
set
at
COP
15,
the
first
science-based
targetsfor
nature,
and
the
final
recommendations
from
theTaskforceon
Nature-related
Financial
Disclosures
inSeptember
2023,which
will
enable
organizations
to
assess,disclose,
and
manage
nature-related
risks
and
impacts.12•
Consumer
protections
for
sustainability
gain
traction:In
May
2023,the
European
Parliament
adopted
a
newdirective
to
restrict
business
practices
that
limit
consumers’sustainable
choices.16
In
June
2023,the
UK
AdvertisingStandards
Authority
released
updated
guidance
onmisleading
environmental
claims
and
social
responsibility.17•
More
organizations
motivated
by
revenue
potential:Three-quarters
(74%)
of
executives
in
our
survey
sharedthat
a
motivating
factor
for
adopting
environmental
and/or
social
sustainability
strategies
and
initiatives
was
toincrease
future
revenue,
up
from
52%in
2022.74%•
The
US
Inflation
Reduction
Act
(IRA)
gains
momentum:Signed
into
law
in
August2022,the
landmark
climatelegislation
made
investing
in
climate
technologies
in
theUS
more
attractive.
The
IRA
includes
funding,
programs,and
incentives
to
accelerate
the
transition
to
cleanof
executives
in
our
survey
shared
that
amotivating
factor
for
adopting
sustainabilitywas
to
increase
future
revenue,
up
from52%in
2022•
More
organizations
setting
net
zero
targets:
As
of
June2023,
929organizations
from
the
Forbes
2000
list
have
setnet
zero
targets,
up
32%from
702in
June
2022.18Capgemini
Research
Institute202315AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsAT
MOSTFIGURE3.Nearly60%ofexecutivesgloballysaytheirboardofdirectorsisengagedwithsustainabilitystrategyORGANIZATIONS,THEBOARDENGAGES
WITHSUSTAINABILITY%OFEXECUTIVES
BY
COUNTRYWHOAGREEWITHTHESTATEMENT:
OURBOARDOFDIRECTORSPRIORITIZESSUSTAINABILITYANDISACTIVELYENGAGEDWITHOURORGANIZATION'SSUSTAINABILITYSTRATEGY(SEPTEMBER
2023)77%Most
executives
in
this
year’s
survey
agreedthat
their
board
of
directors
is
actively
engagingwith
their
organization’s
sustainability
strategy,meaning
they
prioritize
sustainability
and
areworking
in
close
collaboration
with
the
CEO
andmanagement
team
on
devising
strategy.
Boardengagement
is
highest
in
India
(77%)
and
lowestin
Japan
(39%)(see
Figure
3).The
high
proportionof
board
engagement
in
India
may
be
driven
bythe
mandate
requiring
companies
above
a
certainsize
to
invest
2%of
their
net
profits
on
corporatesocial
responsibility
(CSR)
projects
every
year.73%72%69%63%62%60%59%54%54%53%48%43%39%GlobalCanadaNetherlandsUKSwedenAustraliaFranceIndiaUSNorwayGermanyItalySpainJapanSource:
Capgemini
Research
Institute,
Sustainability
Transformation
TrendsSurvey,
August–September
2023,N
=
1,076executives
from
corporate
functions.Capgemini
Research
Institute202316Aworldinbalance2023:Heightenedsustainabilityawarenessyetlagging
actions02IMPROVED
PERCEPTIONS
OFSUSTAINABILIT
Y
ARE
DRIVINGAC
TION
PL
ANS
AND
PRIORITIESCapgemini
Research
Institute202317AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsThepositive
shift
insentiment
has
nottranslated
to
increasedsustainability
investmentyetFIGURE4.Sustainabilityinvestmentstayedbroadlyunchangedin2023AVERAGEANNUALINVESTMENTIN
SUSTAINABILITYAS
A
%
OFTOTAL
REVENUE,
BYCOMPANYSIZE2.90%2.81%In
our
current
2023research,
average
annual
investment
inenvironmental
sustainability
initiatives
and
practices
acrossindustries
represents
0.92%of
total
revenue,
up
from
0.91%in
2022.This
increase
represents
an
additional
$1.4
millioninvestment
per
company
on
average,
year
on
year.
As
was
thecase
in2022,total
spending
on
sustainability
trends
upwardwith
organization
size,but
larger
organizations
invest
less
asa
percentage
of
total
revenue:
on
average,
only
0.42%of
totalrevenue
compared
with
2.9%
among
smaller
organizations(see
Figure
4).1.40%
1.37%0.91%
0.92%0.79%0.78%0.41%
0.42%$20bn+Allcompanies$1bn-$5bn$5bn-$10bn$10bn-$20bnAnnualrevenueglobally2022-Averagesustainabilityinvestmentasa%oftotalrevenue2023-Averagesustainabilityinvestmentasa%oftotalrevenueSource:
Capgemini
Research
Institute,
Sustainability
Transformation
TrendsSurvey,
August–September
2022,N
=
668organizations;
August–September
2023,N
=
668
organizations.Capgemini
Research
Institute202318AWorldinBalance2023:Heightenedsustainabilityawarenessyetlagging
actionsHowever,
organizationshave
progressed
inFIGURE5.Morethanhalfofexecutivessaytheirorganizationhasa3-yearprioritylistofinitiativesandisredesigningits
busines
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