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越南行政部门公务员绩效考核存在的问题及其对策研究——基于目标管理的视角的中期报告AbstractThisreportexaminestheproblemsofperformanceevaluationintheadministrativedepartmentsofVietnam,andpresentssolutionsfromtheperspectiveofgoalmanagement.Throughliteraturereviewandcasestudy,itisfoundthatthereareproblemsinthecurrentperformanceevaluationsystem,includinglackoftransparency,biasedevaluationmethods,lackofaccountability,andineffectivefeedbackmechanisms.Theapplicationofgoalmanagementintheperformanceevaluationcanhelpaddresstheseproblemsandimprovetheoverallefficiencyofthesystem.Thereportconcludesbypresentingseveralstrategies,includingclarifyinggoalsandstandards,usingmultipleevaluators,anddevelopingacomprehensivefeedbackmechanism,toimprovetheperformanceevaluationsystemintheadministrativedepartmentsofVietnam.IntroductionPerformanceevaluationisanimportanttoolforassessingtheeffectivenessandefficiencyofpublicservicedeliveryingovernmentagencies.InVietnam,thepublicadministrationsystemhasundergonesignificantreformsinrecentyears,includingtheadoptionofmodernmanagementpracticesandthereformofpersonnelmanagementsystems.However,theperformanceevaluationofgovernmentofficialsremainsachallenge.Thereareproblemswiththecurrentevaluationsystem,whichincludelackoftransparency,subjectiveandoftenbiasedevaluationmethods,lackofaccountability,andineffectivefeedbackmechanisms.InordertoovercometheseproblemsandimprovetheefficiencyoftheperformanceevaluationsysteminVietnam'sadministrativedepartments,thisreportproposestheapplicationofgoalmanagement.MethodologyThisreportisbasedonareviewofliteratureonperformanceevaluationandgoalmanagement,aswellasacasestudyofperformanceevaluationpracticesinaVietnameseadministrativedepartment.Thecasestudyinvolvedinterviewswithgovernmentofficialsresponsibleforperformanceevaluation,aswellasanalysisofdatafromperformanceevaluationreports.DiscussionLackoftransparencyOneofthemajorproblemswiththecurrentperformanceevaluationsysteminVietnamisthelackoftransparency.Theevaluationprocessisoftenseenasopaqueandshroudedinsecrecy.Thereisnoclearreportingmechanismthatallowsofficialstoknowexactlyhowtheirperformanceisbeingevaluated.Thislackoftransparencycanleadtounfairnessandresentment,aswellasalackofmotivationtoperformatahighlevel.Goalmanagementcanhelpaddressthisproblembyprovidingclearlydefinedperformanceobjectivesandstandards.Thisincludesdevelopingaperformanceappraisalsystemthatistransparentandallowsemployeestoseeexactlyhowtheirperformanceisbeingevaluated.Thegoalsandobjectivesshouldbeclearandspecific,withclearbenchmarksandtargetsthatneedtobemet.Thiswillhelptoensurethattheevaluationprocessisfairandthateveryoneunderstandsthecriteriabywhichtheywillbeevaluated.SubjectiveandbiasedevaluationmethodsAnotherproblemwiththecurrentperformanceevaluationsystemistheuseofsubjectiveandoftenbiasedevaluationmethods.Evaluationsmaybebasedonpersonalrelationshipsorpoliticalconnections,ratherthanonactualperformance.Thiscancauseresentmentandfrustrationamongemployees,andcanleadtoalackoftrustintheevaluationprocess.Toaddressthisproblem,goalmanagementcanbeappliedtoremovethesubjectivityandbiasfromtheevaluationprocess.Performanceobjectivesandstandardsshouldbebasedonobjectivecriteria,suchasjobrequirementsandperformanceindicators,ratherthansubjectiveevaluations.Multipleevaluatorsshouldbeusedtoreducetheimpactofpersonalrelationshipsandpoliticalconnections.Theuseofagoalmanagementapproachwillhelptoensurethattheevaluationprocessisfairandthatitreflectsactualperformance.LackofaccountabilityThelackofaccountabilityisanotherproblemwiththecurrentperformanceevaluationsystem.Thereisoftennoconsequenceforpoorperformance,whichcanleadtoalackofmotivationandinefficiency.Inaddition,high-performingemployeesmayfeelundervaluedandmaynotbeproperlyrewardedfortheirefforts.Goalmanagementcanhelptoaddressthisproblembycreatingaclearlinkbetweenperformanceandrewards.Employeeswhomeetorexceedtheirperformanceobjectivesshouldberewarded,whilethosewhodonotshouldfaceconsequences.Thisapproachwillhelptocreateacultureofaccountabilityandwillmotivateemployeestoperformatahighlevel.IneffectivefeedbackmechanismsFinally,thelackofeffectivefeedbackmechanismsisaproblemwiththecurrentperformanceevaluationsysteminVietnam.Employeesoftendonotreceivefeedbackontheirperformance,whichcanleadtoalackofclarityonhowtheycanimprove.Thiscanalsoleadtoalackofmotivationtoimprove,asemployeesarenotsurehowtheycandobetter.Toaddressthisproblem,goalmanagementcanbeappliedtoprovideregularfeedbackonperformance.Thisincludessettingregularmilestonesandcheckpointstoevaluateprogress,aswellasprovidingongoingfeedbackonstrengthsandweaknesses.Thiswillhelpemployeestobetterunderstandhowtheycanimproveandwillmotivatethemtoworkhardertoachievetheirperformanceobjectives.ConclusionTheperformanceevaluationsysteminVietnam'sadministrativedepartmentsfacessignificantprob
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