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EMERGING
TECH
RESEARCHPitchBookData,Inc.John
Gabbert
Founder,
CEO17
Takeaways
FromNizar
Tarhuni
Vice
President,
InstitutionalResearch
and
EditorialFinovateFallExploringthelatestproductsfromstartupsandbreakingdownkey
industrythemesPaul
Condra
Head
of
Emerging
TechnologyResearchInstitutionalResearchGroupAnalysisPitchBook
is
a
Morningstar
company
providing
the
most
comprehensive,
mostaccurate,
and
hard-to-find
data
for
professionals
doing
business
in
the
private
markets.Rudy
YangSenior
Analyst,
EmergingTechnologyrudy.yang@James
UlanLead
Analyst,
EmergingTechnologyjames.ulan@Key
takeawaysConference
observationsDataMatthew
NacionalesData
Analyst•
Thisyear,morethan2,000
senior-levelexecutivesand
morethan350
financialinstitutionsattended
FinovateFall,anannualfintechconferenceinNewYork
City.pbinstitutionalresearch@•
65
companiestookthestagetoshowcasetheirproducts,
exhibitingarangeofsolutionsacrossseveralsectors.PublishingDesigned
by
Caroline
Suttie•
Prominentthemes
attheconferenceincludeduser
experience,
fraud
prevention,payments,
personalizationand
engagement,
banking,
customerservice,
climatetech,and
generativeAI.Published
on
September
21,
2023ContentsGenerative
AIKeytakeaways1•
FintechcompaniesareintroducinggenerativeAIproducts
atagrowingrate.Conference
overview
andobservations3•
Manydemos
showcasednewgenerativeAIcopilots,whichweredesigned
toassistusers
withquerying,
organizingdata,and
generatinginsights.Generative
AI’s
role
in
fintechexpands6•
Some
fintechinfrastructurecompaniesalsointroducednewgenerativeAIfeaturestohelpusers
analyzeconnected
dataand
better
personalizetheirproducts.Exciting
road
ahead
for
payments8Climatetech
makes
strong
showingat
FinovateFall10Personalization,
engagement,rewards,
and
gamification11•
Anotherprevalentuse
case
forgenerativeAIwasimprovinghowcompaniesengagewithcustomersand
externalclients.Thoughts
from
VCsAdditional
takeawaysStartup
highlights121314•
ManyoftheshowcasedgenerativeAIproducts
werestillintheirearlystages,leavinginvestorscautiousabout
theirfutureperformance.1PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallPayments•
Keypaymentdiscussionswereprimarilycenteredon
embedded
payments,cross-borderpayments,
and
instantpayments.•
Givenits
largetotaladdressable
marketand
abilitytodrivebrand
loyalty,embedded
financecontinuestobe
perceivedas
one
ofthelargestopportunitiesinpayments.•
Withincross-borderopportunities,
cryptocurrenciespresent
arealcasefordisruption.Specifically,seamless
transfersbetween
fiatcurrency
andcryptocurrency
atscale
couldoffer
arobustsolution.•
WiththerecentlaunchofUSinstantpaymentsrailFedNow,investorsarealsoexploringreal-timepaymentopportunities
inareassuchas
remittances,
B2Bpayments,
earned
wageaccess,
and
insurance.However,mainstreamusage
ofinstantpaymentsintheUSmaystillbe
yearsaway.Climate
technology
in
fintech•
Agreaternumber
ofcarbon-trackingstartups
arenowsellingsolutionstoUScorporations,banks,
creditunions,and
fintechcompaniestoestimateemissionsfromconsumer
purchasesas
wellas
fromlendingcustomers.•
Because
manycompaniescan
replicatetheprocessofprovidingGHG
emissionsestimatesviaAPI,
itisdifficult
topickwinners
inthespace.
However,theirsuccesshingeson
morethanthis.Winners
arelikelytogetafewthingsright:TheyshouldprovidearichsetofAPIfeaturesbeyondjustGHG
emissionsforagivenproduct,
maketheproduct
exceptionallyfunctional
and
easy
fordeveloperstoaccess,
and
seamlessly
automatereporting
forgovernmentdisclosures.Personalization,
engagement,rewards,
andgamification•
We
watcheddemos
fromahandfulofstartups
thatprovidepersonalizationandengagement
toolsforbanks
and
fintechcompaniestoincorporateintotheirmobileappsand
desktop
sites.VCsand
startups
emphasizedthatrisinginterestrateshavecatalyzedbanks
and
fintechcompaniestopursue
engagement
toolstobetter
retaindeposits.ThoughtsfromVCs•
MultipleVCsstatedthatfintechcompaniesareincreasinglydoingthesamething—thatis,
parts
offintecharegettingcompetitiveas
similarstartups
springup,particularlyinKYC/AML,fraud
prevention,and
outsourced
customerservice.•
We
spokewithseveralVCswho
commentedthattheyareseeingAI-basedfintechcompaniesthataresimplyawrapper
draped
overOpenAI’sAPIsuite,makingthemreplicable.On
theotherhand,
theyarealsoseeingnewAIstartups,founded
bystrongtechnicalteams,thatarebuildingpromisingand
differentiatedindustry-specificofferings.2.PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallConferenceoverview
andobservationsFintech
innovation
continues
acrossall
frontsFinovateFallisanannualconferencethattakesplaceattheMarriott
MarquisinNewYork
City.The
2023eventtookplacefromSeptember
11to13and
wasattended
bymorethan2,000
senior-levelexecutivesand
morethan350
financialinstitutions(FIs).As
inprioryears,
FinovateFall’suniqueagendashowcasedarangeoffinancialtechnology
(fintech)startups
throughaseries
ofdemos.
Atotalof65
companiestookthestagetoshowcasetheirproducts
inseven-minuteslots,
exhibitingarangeofimpressivesolutionsinthefintechspace.
Importantly,these
startups
operatedacross
amultitudeofsectors,
includingbanking,
capital
markets,
lending,
payments,treasury
management,
wealthtech,loyaltyand
rewards,financialservicesinfrastructure,
regulatorytechnology
(regtech),insurancetechnology
(insurtech),and
property
technology
(proptech).We
believethisillustratestheabundanceofopportunities
withintheoverarchingindustry.Prominentthemes
attheconferenceincludeduser
experience,
fraud
prevention,payments,
banking,
personalizationand
engagement,
and
climatetech.Notably,theconferenceillustratedtheacceleratingdevelopmentofgenerativeartificialintelligence(AI)withinthefintechsector.WhereasgenerativeAIproducts
fromfintechcompaniesweremuch
rarerearlierin2023,
severalcompanieswereabletoshowcaselivegenerativeAIproducts
atFinovateFall.These
applicationsofgenerativeAIcommonlyleveragelargelanguagemodels
(LLMs)tocreatechatbotsthatassistwithdatasummarization,customersupport,
and
fraud
monitoring.Inaddition,wewerehappytosee
afewcompaniesfocuson
climateimpact,
as
thetheme
hashistoricallybeen
absent
fromUS-based
conferences.Overall,wewereimpressed
withthediversityofproducts
presentedattheconferenceand
werepleased
tosee
banks
and
incumbents
alsoembracinginnovation.3PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallStartupswithproductdemonstrationsatFinovateFallIPOprobability(%)M&Aprobability(%)EstimatedemployeesYearfoundedLast
knownvaluaton
($M)Last
fundraisingamount
($M)Last
fundraisingdateTotal
capitalraised
($M)Company1Kosmos9342291082499219201720172021201520172016201920152017201520182022202020162018202120192013202120212015202220222021201020132017201620202018201620172019$55.0$25.0$24.0$289.9N/A$15.0$10.0$6.0$40.0$29.0$50.0$4.0$13.5$4.3$9.1June
1,
2022February
17,
2021N/A$15.0$5.7$6.0$72.3$59.0$47.8$4.0$13.6$4.3$166.0$8.5N/A1%78%85%N/A95%N/A94%64%83%N/A80%89%N/AN/A28%87%86%N/A94%69%64%N/AN/AN/AN/AN/A71%N/A88%N/A32%51%92%N/AAgtools1%AI
SquaredAlto
SolutionsApitureN/A3%N/A4%1%January
4,
2022July
14,
2022August
22,
2022October
27,2022February
24,2023March
30,
2022January
26,
2023May
4,
2023N/AAutobooksAutoCloudBankjoy$220.0$10.0$38.5$14.3$122.8N/A602310030N/A274040195%N/A9%1%Bits
of
StockBudCashy$6.6N/ACD
ValetN/AN/AN/A47%1%ChimneyClimateTradeCloverlyN/A$1.3N/A$1.3N/A$14.8$19.0$5.7N/AJanuary
24,2022May
11,
2023April
5,
2023N/A$23.0$23.1$7.6$45.0$12.6N/AConnect
EarthCREED1%10N/AN/A4%1%DataVisorDebbie1286$390.0$7.0$40.0$1.0May
9,2023N/A$140.0$1.2Effectiv27130N/A17N/A$4.5N/AJanuary
1,
2023January
17,
2017N/A$9.0N/A1%Engage
PeopleeSelf.aiN/AN/AN/AN/AN/AN/A1%N/AN/AN/AFeaturebyteFinalytics.aiFinTechInsightsFlybits$24.0N/A$5.7N/AApril
28,
2022N/A$5.7N/A551N/A$0.7$35.0N/AApril
14,
2010July
16,
2019N/A$0.7$45.1N/A79201324N/AFundicaN/AN/A1%Fyle$20.5N/A$8.6$0.3$1.5October
3,
2019August
8,
2023May
1,
2022June
13,
2022January
25,
2023N/A$10.9N/AGreenPortfolioHappyNestIllumaN/A1%4415$5.5$1.7$7.5$2.0$25.0N/A$2.5$38.7N/A1%Inscribe49126$115.0N/A1%interface.aiN/ASource:
PitchBook
•
Geography:
Global*AsofSeptember
19,2023Note:Probability
data
is
based
on
PitchBookVCExit
Predictor
methodology.4PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallStartupswithproductdemonstrationsatFinovateFallcont.IPOprobability(%)M&Aprobability(%)EstimatedemployeesYearfoundedLast
knownvaluaton
($M)Last
fundraisingamount
($M)Last
fundraisingdateTotal
capitalraised
($M)CompanyJaid27642120172015201820112017202120191992201520142018201720182013201820222014202120142022201220172005202220172019202220202022201120212019N/A$3.6$6.0N/ADecember
14,
2022August
17,
2022December9,2021N/A$3.6$37.5N/AN/A1%N/A80%N/AN/AN/AN/AN/AN/A85%78%N/A74%89%74%N/AN/A79%N/A83%N/AN/AN/AN/AN/A90%83%N/AN/AN/A57%N/AN/AKard$100.5N/ALemonadeLXPMacroMicroMahalo
BankingMerlin
InvestorNayaOneN/AN/AN/AN/AN/AN/A13%20%N/A1%2N/AN/AN/A262N/A$20.0$1.3July
19,2022September
1,
2021October
1,
2021March
4,
2022May
2,
2023February
15,
2023July
1,
2021$20.0$1.3N/A3590675006563021$12.6$18,800.0$168.0$510.5N/A$1.4$1.4NuanceN/A$4,402.4$204.3$131.2$7.0Nymbus$70.0$10.5$7.0$8.5$20.0$5.0$0.2N/AOcrolusPangea
TechnologiesPayitoff$38.5$26.5$19.0N/ANovember
10,
2021July
22,
2021January
7,
2022April
5,
2020N/A$9.3Peach6316$27.5$6.6N/A2%Plinqit1%QuickFi226N/AN/A6%ReguloN/AN/ASavana1298$47.4N/A$25.0$3.2$37.5$3.5N/AApril
5,
2022September
1,
2023N/A$52.8$3.2$57.3N/ASAVVI
AIN/A6%SESAMm11717$94.2$18.0N/ASetuplyN/AN/AN/AN/AN/AN/A6%SRM15N/AN/ASupraFin5N/AN/ASeptember
9,2019December
16,
2021N/AN/ATelesign668108432268$1,300.0N/A$487.0N/A$78.4N/ATrue
Digital
GroupTrust
&
WillTrustworthyUnion
CreditUprise$169.2$70.0N/A$15.0$15.0$5.0$1.4February
23,
2023April
7,
2022January
19,2023July
11,
2022N/A$50.5$20.3$5.0N/A1%N/AN/AN/A1%N/AViffy4N/A$0.2$1.8$0.2$7.0Wealth
AccessWysh5812$8.5April
13,
2020N/AN/AN/AN/AN/AN/AZero
Bank
Design
FactoryN/AN/AN/AN/AN/ASource:
PitchBook
•
Geography:
Global*AsofSeptember
19,2023Note:Probabilitydatais
based
xon
PitchBookVCExit
Predictor
methodology.5PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallGenerative
AI’s
rolein
fintechexpandsStartups
leadthe
charge
in
generative
AIFintech
companies
arenowintroducinggenerativeAI
products
atagrowingrate.Priortothethirdquarter
ofthisyear,limitedapplicationsofgenerativeAIwereseen
fromlate-stagefintechstartups
and
FIs.
We
discussedthisinfurther
detailinour
Q2
2023RetailFintechReport
and
Q2
2023EnterpriseFintechReport.Evenwithindustry
leaders
suchas
Stripeand
J.P.
Morgan
announcingearlyinterestingenerativepretrainedtransformer(GPT)models,
wesawfewnewlaunchesofgenerative-AI-poweredproducts.
However,severalstartups
atFinovateFalldemonstratednewproducts
and
services
incorporatinggenerativeAI,
suggestingtheincreasingfocuson
AIwithinthefintechindustry.Manydemos
showcasednewgenerativeAI
copilots,
whichweredesignedtoassist
users
withquerying,
organizingdata,
and
generating
insights.
Usage
ofLLMs
inthese
scenarioscan
lead
togreaterefficiencies
and
timesavingsforusers—bothinternalteamsand
customers.
Inaddition,most
ofthegenerativeAIfeaturesshownatFinovateFallwereoffered
as
additionalcomponents
tothecompanies’mainproduct
offering.
IntegratinggenerativeAIinthismanner
can
significantlyenhancethevalueofaproduct
and
service,
potentiallyleadingtohighercustomerconversionratesand
retention.Ahandfulofcompaniesdemonstratingtheirproducts
atFinovateFallillustratedthisopportunity.Capitalmarketsdatastartup
MacroMicropresenteditsMacroMicroGPT
tool,whichleveragesthecompany’sdatabaseand
OpenAI
tohelpanalystsderiveinsightsmorequickly.Banking
researchplatformFinTechInsightsdemonstratedits
FinTech
InsightsGPT
offering,
showinghowpromptssuchas
“Show
me
thefivemost
adoptediOSfeaturesfromtheUSmarketthatIammissing”can
greatlyassistwithbankingcompetitoranalysis.Environmental,social&governance(ESG)analytics
companySESAMm
sampled
its
generativeAIassistant,whichhelpswithsummarizingand
trackingESG
risks
on
companiesinrealtime.
Document
securitizationplatformTrustworthypresentedits
Autopilotfeature,whichutilizesgenerativeAItoautomaticallyextract
keydetailsand
generatesummariesfromdocuments
uploaded
toits
platform.Some
fintech
infrastructure
companies
also
introducednewgenerativeAIfeaturestohelp
users
makesense
ofcustomer
data.
Open
bankingplatformBuddemonstratedhowits
AIchatbotJascan
be
leveragedtostrategicallytargetandcraft
therightproducts
forconsumers.
Forexample,promptssuchas
“Show
mecustomersthatarelikelytowantamortgage
inthenext
sixto12months”can
helpBud’susers
offer
therightproducts
totheircustomers.
Relatedly,digitalbankinginfrastructureplatformApiturepresentedSensei,
its
AItoolthathelpsgeneratereal-timeinsightsbased
on
customerdata.Another
prominent
use
case
forgenerativeAIwasimprovinghowcompaniesengagewithcustomers
and
external
clients.
Bankjoy,aninfrastructureproviderfordigitalbanks,
demonstratedthiswithits
AIchatbotJoy.As
anadditionalofferingtoBankjoy’splatform,
Joycan
be
implementedtoquicklyengageinconversation6PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallwithbankingcustomers,
setupnewaccounts,
and
executetransfers.
Startupsinterface.ai
and
eSelf
AIalsopresentedAI-poweredassistantsthatcan
effectivelycommunicatewithcustomers,
drivingefficiencies
incustomersupport.Additionally,techgiantMicrosoft
alsotookthestagetoshowcasehowits
AIcopilotcan
assistcustomersupport
teamsbycrafting
personalizedresponses
andextracting
insightsfromstoredconversations.Software-as-a-service(SaaS)startupJaidsimilarlyexhibitedits
AI-as-a-serviceproduct,
whichcan
interpretand
respondtohumancommunicationssuchas
email.Inindustriessuchas
capitalmarketswheresettlingtrades
isoften
manual,Jaid’ssolutioncan
greatlyincreaseefficiencybyoptimizingmundanetasks.With
greatpromisescomesgreatskepticismManyoftheshowcasedgenerativeAI
products
werestillintheirearlystages,leavinginvestorscautious
about
their
future
performance.
WhileattendantsatFinovategenerallyagreed
on
thepotentialofgenerativeAItosignificantlyimpacttheindustry
inapositiveway,
manyweresimultaneouslyskepticaloftheshort-termimpacts
giventhenascency
ofthetechnology.One
panelistbelievedthattheindustry
couldbe
moments
awayfromwidescaledisappointmentshouldnewAIproducts
fallshort
ofthegrand
promisesofgenerativeAI.Inour
view,generativeAIhasclearuse
cases
fordrivingefficiencies
inareassuchas
customersupport,
code
completion,and
dataaggregation.
However,webelievetheindustry
isstillonlyintheearlyinningsofdevelopingwell-testedand
reliableapplications.Thiswasevidentinafewlivedemos,
wheresome
applicationsfailedtoact
as
intendedor
wereslowtoproduceresults.Hence,
weexpect
theupcomingquarters
tobe
acriticalperiod
forgenerativeAIinfintech.As
newLLM-poweredproducts
arereleased
tothemarket,additionaldatapoints
on
theirperformance
shouldbecome
available.Further
insighton
consumersatisfactionwithnewgenerativeAIofferings
couldalsohelpanswertheongoingdebateoverwhetherahumantouchisstillnecessary.Thiswasaprominenttopicattheconferenceand
wasfrequentlybroughtupinareassuchas
customersupportand
financialadvisory.Some
attendants
at
the
conference
also
stated
that
generative
AI
may
currently
betoo
immature
todeploy
for
fintech.Fraud
prevention,
know
your
customer
(KYC),and
anti-money
laundering
(AML)
were
frequently
cited
as
segments
tobe
cautiousabout.
We
believe
this
is
largely
due
tothe
stringent
regulations
and
accuracystandards
that
banks
and
FIs
adhere
to.LLMs
are
only
as
good
as
the
data
they
aretrained
on,
and
it
is
likely
a
model
will
need
toperform
with
immense
accuracybefore
being
deployed.
To
achieve
this,
companies
will
inevitably
need
toengage
inrigorous
testing
toeliminate
biases
and
construct
explainable
outcomes,
in
additiontomaking
sure
that
consumer
data
is
not
at
risk
ofsecurity
breaches.
One
panelistfrom
a
regtech
company
noted
that
the
industry
is
still
years
awayfrom
being
readytodeploy
generative
AI
for
preventing
fraud.
Still,
many
recognized
regtech
as
an
areathat
could
be
significantly
enhanced
bygenerative
AI
in
the
future.7PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallExciting
roadaheadforpaymentsNoshortageof
opportunitiesKeypaymentdiscussionswereprimarilycentered
on
embedded
payments,cross-border
payments,
and
instant
payments.
Other
opportunities
discussedincludedcreatoreconomypayments,
connected
finance,
treasury
automation,and
ubiquitouswallets.Whilewefoundmost
oftheconferencetobe
dominatedbygenerativeAIand
fraud
preventionthemes,
webelievethepaymentssegmentcontinuestopresentsignificantinvestmentopportunities
and
gapsforfintechcompaniestosolve.AccordingtoPitchBook’sdataas
ofQ22023(andexcludingStripe’s$6.9billiondeal),thepaymentssegment
remainsthemost
well-fundedfintechsegment,
makingup30.0%
ofthefintechvertical’strailing12-monthVCfundingof$34.0
billion.Thefuture
of
paymentsis
embeddedGivenits
largetotaladdressable
marketand
abilitytodrivebrandloyalty,embedded
finance
continuestobe
perceived
as
one
ofthelargest
opportunitiesinpayments.
Inakeynotediscussion,embedded
financecompanyMarqetacitedthepotentialforannualembedded
financetransactions
intheUStogrowfrom$2.6trillionin2021tomorethan$7.0
trillionin2026.1,
2
Forcomparison,theUSB2Bpaymentsmarketiscurrentlyestimatedtosee
$25.0
trillioninpaymentflowsannually.3Marqetaalsonotedthat47%ofconsumers
globallywouldconsiderWhilethisisanotablyreceivingfinancialservices
fromanonfinancialprovider.4highpercentage,thereremainssignificantroomtogrow.We
expect
thatthecontinuedentranceofstronglybranded
nontraditionalfinancecompaniesintothefintechspace,
as
seen
withApple,
T-Mobile,Shopify,and
Walmart,willcontinuetopushtheubiquitousnessofembedded
finance.Optimism
remainsfor
cryptoWithincross-border
opportunities,
cryptocurrencies
offer
areal
case
fordisruption.
Internationalpaymentscontinuetoremainalargepainpointforcompaniesas
globalizedtradeincreases.
Thisisdue
tothecomplexityofmovingmoneyacrossmultiplebanknetworks,
whichoften
resultsinhighfees,
longtransfertimes,
and
littlevisibility.Inakeynotediscussion,remittance
companyMoneyGramstatedthatbuildingaclosed-loopnetworkoflocal
banks
couldhelpsolvecurrentcross-borderpaymentproblems.
Notably,thisishowleadingmoney-movementstartups
suchas
Airwallexand
TerraPayseamlesslytransferfunds
acrossborders.However,MoneyGram
alsodiscussedhowbuildinganetworkwithcryptocurrenciesinasimilarmanner
couldpresentanothersolutionforinternationalpayments.1:“Embedded
Finance:
What
It
TakestoProsper
in
the
New
ValueChain,”
Bain
&Company,
Matt
Harris,
et
al.,
September
12,
2022.2:
“Embedded
Finance
Transaction
ValuetoMore
Than
Double
to$7
Trillionin
USby2026,
But
Financial
Institutions
Must
MoveQuickly
toKeep
Up,Bain
&Company,
Jeff
Tijssen,
September
13,
2022.3:
“How
Industry
4.0
Is
Defining
the
Future
ofBusiness
Payments,”
Mastercard,
2022.4:
“State
ofPayments
Report,”
Marqeta,
2023.8PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallMoneyGram’spartnership
withStellar,ablockchainenablingthetokenizationanddistributionofmoney,and
Circle,acryptocurrency
transferplatformthatmanagestheUSdigitalcoin(USDC)stablecoin,enables
users
toseamlesslyconvertbetweencash
and
USDC.
The
companynotedthatwhilesolutionsenablinginteroperabilitybetween
fiatcurrency
and
cryptocurrency
havenottakenoff
atscale,
theyhaveproventobe
successfulthusfar.Forthisapproachtoreachmainstreamadoption,webelievethereneeds
tobe
better
clarityon
cryptocurrency
transactionregulations,greaterinteroperabilityamong
blockchains,and
significantlylowerfeescomparedwithotherdigital-moneytransfermethods.However,manyleadingcompaniesareslowlyenablinginteroperabilitybetweencryptocurrency
and
fiatcurrency,whichmayacceleratecryptocurrency’suse
caseincross-borderpayments.
Forexample,on
September
11,
2023,
PayPalannouncedon-
and
off-rampcapabilitiesforWeb3payments.
Thisenables
users
intheUStoconvertbetween
cryptocurrency
and
fiatcurrency
fromtheircryptocurrencywalletsand
PayPalbalances.Mixed
opinionsoninstant
paymentsWiththerecent
launchofUS
instant
paymentsrailFedNow,investorsare
alsoexploringreal-timepaymentopportunities.
Attheconference,manyinvestorsfoundthegreatestuses
cases
forinstantpaymentstoexistinearned
wageaccessand
B2Bpayments.
The
connectingtheme
between
these
use
cases
isbetter
managementofcash
flowconstraints;individualswho
arelivingpaychecktopaycheckhavethepotentialtoreceivefasteraccesstotheirwages,
whilebusinesses
can
benefit
fromgreaterliquidityand
cash
flowforecasting.Mainstream
usageofinstant
paymentsintheUSmaystillbe
yearsaway,however.Whileinvestorsexpressedexcitementaroundthedevelopmentofinstantpaymentofferings,
theyalsohadseveralconcernssurroundingits
risksand
adoption.Concernsoverfasterfraud
werecommonlycited,giventherearecurrentlyno
significantconsumerprotectionsforinstantpaymentsfraud.
Somepanelistssuggested
thatmultifactorauthenticationor
settingtransaction
limitscouldhelppreventscams
on
real-timepaymentnetworks.
To
meaningfully
combatinstantpaymentsfraud,
however,consumers
willultimatelyneed
tobe
educatedonpotentialrisks
and
howtopreventthem.Skepticismoverinstantpaymentsusage
alsoappeared
tostemfromconsumers’and
businesses’limitedawarenessofinstantpaymentsoptions.Severalpaymentsstartups
wespokewithattheconferencenotedtheywerenotprioritizinginstantpaymentsofferings,
primarilybecause
therewaslittledemand
fromcustomers.Furthermore,
apaneliststatedthatforapaymentrailtosuccessfullyevolve,itmustremainappealingtobanks,
merchants,
and
consumers
alike.Banks
and
merchantswilllikelyneed
toensurethatthebenefits
ofintegratinginstantpaymentsoutweighanycosts
and
regulatoryconcerns,
whileconsumers
willneed
astrongreasontoshift
awayfromcurrentpopularpaymentmethods(suchas
bycreditcardorApple
Pay).9PitchBook
Analyst
Note:
17TakeawaysFromFinovateFallImportantly,FedNowcurrentlysupports
push(credit)payments,
but
notpull(debit)payments.
As
such,
paymentswillneed
tobe
authorizedbyconsumers
beforetheyaremade,
creatingadditionalfrictionforindividualswho
preferpaymentstobe
automaticallyinitiatedfromtheirbankaccounts.
Common
use
cases
for
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