国开期末考试《管理英语4》机考满分试题(第2套)

国开期末考试《管理英语4》机考满分试题

(第2套)一、交际用语(共5题，共10分)1、 Readingisthebestwaytopasstimeonthetraino(B),InevergotravelingwithoutabookoA、 YouarejokingB、 That1strueC、 Itsoundslikefun2、 Howdidyourmeetinggoyesterday?(A)actually,itwasreallyfrustratingoA、 NotsogoodB、 VerygoodC、 Nothingspecial3、 Jack,I'dliketohaveyouropinionsaboutmywrittenreportoButIhaveonesuggestion(A)oA、 ItlooksfinetomeB、 YouaretoomodestC、 That*sagoodidea4、 Terriblysorrytointerrupt,butmayIuseyourdictionary?Yes,(A)oA、 ofcourseB、 itdoesn'tmatterC、 nohurry5、 Thisprojectistoobigformetofinishontimeo(C)oA、 PleasedomeafavorB、 YoumayaskforhelpC、 rIIgiveyouahand二、词汇与结构(共15题，共30分)1、TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions(C)employthebestpossibleworkersoA、 howtoB、 onwhattoC、 onhowto2SAlthoughwecan'tcompeteintermsofsize,I(B)believeweholdanadvantageintermsofdedicationtocustomerserviceoA、 didB、 doC、have3、 (A)thereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation0A、 FearingB、 FearedC、 Fear4、 Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel(B)thecompanycaredaboutthemandtheirwell-beingoA、 evenifB、 asifC、 like5、 (C)employeeskeepleavingandjoiningthecompany,theyalsoretirefromtimetotimeleavingemptyplacesinvariouspositions。A、 AlthoughB、 IfC、 As6、 (C)managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation0A、 NotonlyB、 DonotonlyC、Notonlydo7、 Ifdemandisrisingbutthefirm(C)fromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffingoA、 hasbeensufferingB、 isgoingtosufferC、 issuffering8、 Atarough(B),wewilltakeanotherfourweekstofinishthisplanoA、 valueB、 estimateC、 account9、 Supervisorsshould(B)theiremployeesintwo-waycommunicationsothatunderstandingtakesplaceoA、 enableB、 engageC、 encourage10、Anappreciatedgiftandthegestureofprovidingitwill(C)ycurcoworker'sdayoA、 lookupB、 lifttoC、lightup11、 Culturaldifferences(C)fourcategories:religion,nationality,regionandlifestyle0A、 falldownB、 falloffC、 fallinto12、 Iwillaskthemto(C)。anewdesign,somethingabitmoretoneddownQA、 comeinB、 comeacrossC、 comeupwith13、 Whatyouneedtodoistokeepthingsshortandsweet,justthe0(C)oA、 questionsB、 topicsC、 highlights14、 Weareinterestedintheweatherbecauseit(B)ussodirectlywhatwewear,whatwedo,andevenhowwefeeloA、 benefitsB、 affectsC、effects15、Anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnessto(A)withanyconstructivesuggestions0A、comply三、阅读理解(共2题，共40分)1、 WhenJackWelch,theChairmanandCEOatGeneralElectric(GE)retiredin2001,hecouldlookbackataverysuccessfulcareeroHebecameCEOin1981attheageof45OAtthattime,GEhadaverycomplexorganizationalstructurewithconsiderablybureaucraticruleso^JackWelchretiredattheageof65s(T)、JackWelchinsistedthateachofthebusinessesshouldbeatleastnumber3intheirrespectivearea0(F)、IfthebusinesscouldnotmeetWelch*schangerequirements,itsmanagerhad3choices0(T)、TherestructuringwentbeforechangingtheorganizationalcultureandthemanagerialstylesofGE'smanagerso(T)、TheWorkOutlastedaweeko(F)2、 Theemployeeandthesupervisorareclearabouttheemployee'sgoals,requiredoutcomesoroutputs,andhowthesuccessofthecontributionswillbeassessedoThegoalinemployeeevaluationistomotivateahighlevelofqualityandquantityintheworkthattheemployeeproduceSoThegoalsofthebestemployeeperformanceevaluationsalsoincludeemployeedevelopmentandorganizationalimprovementoTheemployeeperformanceevaluationhelpsemployeesaccomplishbothpersonaldevelopmentandorganizationalgoalscTheactofwritingdownthegoalstakestheemployeeonestepclosertoaccomplishingthemo、Whatisthegoalinemployeeevaluation?(A)oA、 Tomotivateoutcomesoftheemployee、WhatisNOTthegoalofthebestemployeeperformanceevaluation?(C)oC、Employmenttermination0、WhatdoesPIPinParao6standfor?(B)。B、 PerformanceImprovementPlan、WhatisthegoalofPIP?(A)oA、Toimprovetheemployee1sperformanceo、Whatisthepurposeofnumericrankings?(C)oC、 Tocompareanemployee*sperformancewiththeperformanceofotheremployeeso四、作文（共1题，共20分）Writeacompositionwithatleast100wordsonMyDreamJobQYourwritingshouldincludethefollowingso、Position:customerservicerepresentative、Ability:communicationandcustomerserviceskills、Reason:anexpertintheproductlineandstrongrelationshipswithcustomers(试题分值:20分)参考范文：EverybodyhashisdreamjoboIalsohavemydreamjoboMydreamistoworkforforeigntouristsasatourguide。WhydoIwanttobeatourguide?Firstofall,I'manoutgoinggirl,andIlikedoingsomeexcitingthingsoMaybebeingatourguideisthebestchoiceoIfIbecomeatourguide,IcantravelallaroundChina,andknowmoreaboutourcountryeThenIwilltelltheforeigntouristsaboutourcolorfulhistoryoSecond,IlikemakingfriendsoIfIworkasatourguide,IcanmakealotoffriendsallovertheworldoThismaybegreatoPerhapssomedaymyforeignfriendswillaskmetovisittheircountriesoIreallyliketogototheircountriestoknowsomethingabouttheircultureoWhat'smore,Ilikesinging。SingingEnglishsongsismy