供应链管理 第三版 Unit1 习题与答案

Chapter1UnderstandingtheSupplyChainTrue/FalseAsupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing。精品文档放心下载Answer：FalseDifficulty：ModerateAsupplychainconsistsofallpartiesinvolved，directlyorindirectly,infulfillingacustomerrequest。谢谢阅读Answer：TrueDifficulty：ModerateAsupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb。谢谢阅读Answer：TrueDifficulty：ModerateTheobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.Answer:True精品文档放心下载Difficulty：EasyTheobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.精品文档放心下载Answer:FalseDifficulty:ModerateEverysupplychainmustincludeall5stages.Answer：False精品文档放心下载Difficulty：EasyThecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.精品文档放心下载Answer：TrueDifficulty：ModerateThecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。感谢阅读Answer:FalseDifficulty：Moderate谢谢阅读Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.精品文档放心下载Answer：TrueDifficulty:Easy谢谢阅读Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages。精品文档放心下载Answer：FalseDifficulty：EasyTheobjectiveofthecustomerarrivalprocessistomaximizetheconversionofcustomerarrivalstocustomerorders.精品文档放心下载Answer：TrueDifficulty:Moderate谢谢阅读Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。感谢阅读Answer：FalseDifficulty：ModerateTheobjectiveofcustomerorderentryistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。感谢阅读Answer：TrueDifficulty:Moderate感谢阅读Theobjectiveofcustomerorderentryistomaintainarecordofproductreceiptandcompletepayment。谢谢阅读Answer：FalseDifficulty:Hard感谢阅读Thereplenishmentcycleoccursattheretailer/distributorinterface。谢谢阅读Answer:TrueDifficulty:HardThereplenishmentcycleoccursatthedistributor/manufacturerinterface.Answer:False谢谢阅读Difficulty：HardThereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofaparticularitem.谢谢阅读Answer:TrueDifficulty:HardThereplenishmentcycleisinitiatedwhencustomersloaditemsintendedforpurchaseintotheircarts。精品文档放心下载Answer：FalseDifficulty：HardThemanufacturingcycleoccursatthedistributor/manufacturerinterface。Answer：True谢谢阅读Difficulty:ModerateThemanufacturingcycleoccursatthemanufacturer/supplierinterface.Answer：False谢谢阅读Difficulty：ModerateTheproductionschedulingprocessinthemanufacturingcycleissimilartotheorderentryprocessinthereplenishmentcycle。精品文档放心下载Answer:TrueDifficulty：Hard谢谢阅读Theproductionschedulingprocessinthemanufacturingcycleissimilartotheorderfulfillmentprocessinthereplenishmentcycle.谢谢阅读Answer：FalseDifficulty：HardTheprocurementcycleoccursatthemanufacturer/supplierinterface。谢谢阅读Answer:TrueDifficulty:EasyTheprocurementcycleoccursattheretailer/distributorinterface.Answer:False感谢阅读Difficulty：EasyThecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain。感谢阅读Answer：TrueDifficulty：ModerateThecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions，becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。精品文档放心下载Answer:FalseDifficulty：Moderate精品文档放心下载Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign，becauseitcategorizesprocesses感谢阅读basedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。感谢阅读Answer：TrueDifficulty：ModerateThepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.感谢阅读Answer：FalseDifficulty:Moderate感谢阅读Pullprocessesmayalsobereferredtoasreactiveprocesses。谢谢阅读Answer:TrueDifficulty:EasyPullprocessesmayalsobereferredtoasspeculativeprocesses。精品文档放心下载Answer:FalseDifficulty:EasyPushprocessesmayalsobereferredtoasspeculativeprocesses.Answer:True谢谢阅读Difficulty：EasyPushprocessesmayalsobereferredtoasreactiveprocesses.Answer:False谢谢阅读Difficulty：EasyAllsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses–CRM,ISCMandSRM.谢谢阅读Answer:TrueDifficulty：Easy谢谢阅读Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain。精品文档放心下载Answer:TrueDifficulty：Easy精品文档放心下载MultipleChoiceWhichofthefollowingisnotastagewithinatypicalsupplychain?感谢阅读CustomersRetailersWholesalers/DistributorsManufacturersAlloftheabovearestageswithinatypicalsupplychain。谢谢阅读Answer：eDifficulty：EasyWhichofthefollowingisnotastagewithinatypicalsupplychain？精品文档放心下载CustomersRetailersWholesalers/DistributorsMerchandisersComponent/Rawmaterialsuppliers感谢阅读Answer：dDifficulty：EasySupplychainprofitabilityis精品文档放心下载notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain。谢谢阅读thetotalprofittobesharedacrossallsupplychainstages.谢谢阅读thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain。谢谢阅读thetotalrevenuegeneratedbythedistributorstageofthesupplychain。谢谢阅读bandconlyAnswer:eDifficulty：DifficultSuccessfulsupplychainmanagementrequireswhichofthefollowingdecisionphases?谢谢阅读supplychainstrategy/design感谢阅读supplychainplanningsupplychainoperationalloftheaboveaandbonlyAnswer：dDifficulty：ModerateThedecisionphasesinasupplychaininclude感谢阅读productionscheduling。customerrelationshipmanagement.感谢阅读supplychainoperation。supplychainorientation。alloftheaboveAnswer：cDifficulty:ModerateThecycleviewofasupplychainholdsthat精品文档放心下载theprocessesinasupplychainaredividedinto2categories。精品文档放心下载theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.精品文档放心下载allprocessesinasupplychainareinitiatedinresponsetoacustomerorder。精品文档放心下载allprocessesinasupplychainareperformedinanticipationofcustomerorders.谢谢阅读Noneoftheabovearetrue.谢谢阅读Answer：bDifficulty:ModerateThepush/pullviewofasupplychainholdsthat精品文档放心下载theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.谢谢阅读allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.感谢阅读allresponseinasupplychainareperformedinanticipationofcustomerorders。精品文档放心下载theprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。谢谢阅读Noneoftheabovearetrue。感谢阅读Answer:dDifficulty:ModerateWhichofthefollowingisnotacycleinthesupplychaincycleview？精品文档放心下载AnalysiscycleCustomerordercycleReplenishmentcycleManufacturingcycleProcurementcycleWhichofthefollowingisnotacycleinthesupplychaincycleview?精品文档放心下载CustomerordercycleReplenishmentcycleManufacturingcycleProcurementcycleAlloftheabovearepartofthesupplychaincycleview。感谢阅读Answer:eDifficulty:ModerateThecustomerordercycleoccursatthe谢谢阅读customer/retailerinterface.谢谢阅读retailer/distributorinterface。精品文档放心下载distributor/manufacturerinterface.精品文档放心下载manufacturer/supplierinterface.谢谢阅读noneoftheaboveWhichofthefollowingisnotaprocessinthecustomerordercycle?谢谢阅读CustomerarrivalCustomerqualificationCustomerorderentryCustomerorderfulfillment精品文档放心下载CustomerorderreceivingAnswer:b感谢阅读Difficulty：ModerateCustomerarrivalrefersto感谢阅读thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.感谢阅读thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.谢谢阅读theprocesswhereproductispreparedandsenttothecustomer.感谢阅读theprocesswherethecustomerreceivestheproductandtakesownership。谢谢阅读noneoftheaboveAnswer：aDifficulty：ModerateTheobjectiveofthecustomerarrivalprocessisto谢谢阅读getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost。精品文档放心下载maintainarecordofproductreceiptandcompletepayment.谢谢阅读maximizetheconversionofcustomerarrivalstocustomerorders.谢谢阅读ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。谢谢阅读noneoftheaboveAnswer:cDifficulty：EasyCustomerorderentryisthepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.谢谢阅读thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer。感谢阅读theprocesswhereproductispreparedandsenttothecustomer。精品文档放心下载theprocesswherethecustomerreceivestheproductandtakesownership。精品文档放心下载noneoftheaboveAnswer：bDifficulty：ModerateTheobjectiveofcustomerorderentryisto谢谢阅读getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost。感谢阅读maintainarecordofproductreceiptandcompletepayment。感谢阅读maximizetheconversionofcustomerarrivalstocustomerorders.谢谢阅读ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。精品文档放心下载noneoftheaboveAnswer：dDifficulty:EasyCustomerorderfulfillmentrefersto精品文档放心下载thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.感谢阅读thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.精品文档放心下载theprocesswhereproductispreparedandsenttothecustomer.感谢阅读theprocesswherethecustomerreceivestheproductandtakesownership.感谢阅读noneoftheaboveTheobjectiveofcustomerorderfulfillmentisto精品文档放心下载getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost。精品文档放心下载maintainarecordofproductreceiptandcompletepayment.精品文档放心下载maximizetheconversionofcustomerarrivalstocustomerorders。精品文档放心下载ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses。谢谢阅读noneoftheaboveCustomerorderreceivingis谢谢阅读thepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.精品文档放心下载thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatesproducttothecustomer。谢谢阅读theprocesswhereproductispreparedandsenttothecustomer.精品文档放心下载theprocesswherethecustomerreceivestheproductandtakesownership.精品文档放心下载noneoftheaboveAnswer：dDifficulty:ModerateThereplenishmentcycleoccursatthe感谢阅读customer/retailerinterface。谢谢阅读retailer/distributorinterface。感谢阅读distributor/manufacturerinterface.感谢阅读manufacturer/supplierinterface。精品文档放心下载noneoftheaboveTheprocessesinvolvedinthereplenishmentcycleinclude感谢阅读retailorderreceiving。retailorderentry。retailordertrigger。retailorderfulfillment.alloftheaboveTheprocessesincludedinthereplenishmentcycleincludeallofthefollowingexcept谢谢阅读retailorderreceiving。retailorderentry.retailordertrigger。retailorderfulfillment.noneoftheaboveAnswer:e精品文档放心下载Difficulty:ModerateTheprocessesincludedinthereplenishmentcycleinclude精品文档放心下载orderductionscheduling.retailtrigger.manufacturing。receiving。Answer:cDifficulty：ModerateThereplenishmentcycleisinitiatedwhen精品文档放心下载thecustomerwalksintothesupermarket。谢谢阅读thecustomercallsamailordertelemarketingcenter。精品文档放心下载customersloaditemsintendedforpurchaseintotheircarts。精品文档放心下载asupermarketrunsoutofstockofaparticularitem.感谢阅读aproductisreceivedintostockatastore.精品文档放心下载Answer：dDifficulty：HardThemanufacturingcycleoccursatthe感谢阅读customer/retailerinterface.谢谢阅读retailer/distributorinterface。感谢阅读distributor/manufacturerinterface.谢谢阅读manufacturer/supplierinterface。精品文档放心下载noneoftheaboveAnswer:cDifficulty：EasyTheprocessesinvolvedinthemanufacturingcycleinclude精品文档放心下载receiving.manufacturingandshipping.谢谢阅读productionscheduling。orderarrival.alloftheaboveAnswer：eDifficulty：ModerateTheprocessesinvolvedinthemanufacturingcycleinclude谢谢阅读orderductionscheduling。orderfulfillment.orderentry.manufacturingorderanalysis。感谢阅读Answer：bDifficulty:ModerateTheproductionschedulingprocessinthemanufacturingcycleissimilartothe感谢阅读a.orderreceivingprocessinthereplenishmentcycle.谢谢阅读orderfulfillmentprocessinthereplenishmentcycle.感谢阅读orderentryprocessinthereplenishmentcycle.感谢阅读ordertriggerprocessinthereplenishmentcycle.精品文档放心下载noneoftheaboveAnswer：cDifficulty:HardThemanufacturingandshippingprocessinthemanufacturingcycleisequivalenttothe谢谢阅读orderreceivingprocessinthereplenishmentcycle。谢谢阅读orderfulfillmentprocessinthereplenishmentcycle。精品文档放心下载orderentryprocessinthereplenishmentcycle。谢谢阅读ordertriggerprocessinthereplenishmentcycle.感谢阅读noneoftheaboveAnswer:bDifficulty：HardTheprocurementcycleoccursatthe感谢阅读customer/retailerinterface.感谢阅读retailer/distributorinterface。谢谢阅读distributor/manufacturerinterface。感谢阅读manufacturer/supplierinterface。谢谢阅读noneoftheaboveTherelationshipbetweenthemanufacturerandsupplierduringtheprocurementcycleisverysimilartotherelationshipbetween谢谢阅读customerandretailer.retaileranddistributor。retailerandmanufacturer.精品文档放心下载distributorandmanufacturer.精品文档放心下载manufacturerandcustomer.感谢阅读Thecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions，because感谢阅读itcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders。谢谢阅读itspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain。谢谢阅读processesareidentifiedaseitherreactiveorspeculative。谢谢阅读itfocusesonprocessesthatareexternaltothefirm.谢谢阅读itfocusesonprocessesthatareinternaltothefirm.谢谢阅读Answer：bDifficulty：HardThepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign，because精品文档放心下载itcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.谢谢阅读itspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.感谢阅读itclearlydefinestheprocessesinvolvedandtheownersofeachprocess.谢谢阅读itfocusesonprocessesthatareexternaltothefirm。精品文档放心下载itfocusesonprocessesthatareinternaltothefirm.谢谢阅读Whichofthefollowingstatementsaboutpullprocessesisaccurate？谢谢阅读Mayalsobereferredtoasspeculativeprocesses。谢谢阅读Executionisinitiatedinanticipationofcustomerorders.谢谢阅读Atthetimeofexecution,demandmustbeforecast.感谢阅读Mayalsobereferredtoasreactiveprocesses.谢谢阅读Noneoftheaboveareaccurate。精品文档放心下载Answer：dDifficulty：EasyWhichofthefollowingisnotanaccuratestatementaboutpullprocesses?谢谢阅读Mayalsobereferredtoasspeculativeprocesses。谢谢阅读Executionisinitiatedinresponsetoacustomerorder.谢谢阅读Atthetimeofexecution，demandisknownwithcertainty。谢谢阅读Mayalsobereferredtoasreactiveprocesses。精品文档放心下载Alloftheaboveareaccurate.谢谢阅读Answer：aDifficulty：EasyWhichofthefollowingstatementsaboutpushprocessesisaccurate？精品文档放心下载Mayalsobereferredtoasspeculativeprocesses.精品文档放心下载Executionisinitiatedinresponsetocustomerorders。精品文档放心下载Atthetimeofexecution,demandisknownwithcertainty。精品文档放心下载Mayalsobereferredtoasreactiveprocesses。精品文档放心下载Noneoftheaboveareaccurate。精品文档放心下载Answer：aDifficulty:EasyWhichofthefollowingisnotanaccuratestatementaboutpushprocesses?感谢阅读Mayalsobereferredtoasspeculativeprocesses。感谢阅读Executionisinitiatedinanticipationofcustomerorders.精品文档放心下载Atthetimeofexecution，demandmustbeforecast.感谢阅读Mayalsobereferredtoasreactiveprocesses.精品文档放心下载Alloftheaboveareaccurate.谢谢阅读Supplychainmacroprocessesincludewhichofthefollowing?感谢阅读CustomerRelationshipManagement(CRM）精品文档放心下载InternalSupplyChainManagement(ISCM）谢谢阅读SupplierRelationshipManagement(SRM）精品文档放心下载alloftheabovenoneoftheaboveAnswer：dDifficulty:EasySupplychainmacroprocessesincludewhichofthefollowing？谢谢阅读InternalRelationshipManagement（IRM)谢谢阅读CustomerRelationshipManagement（CRM)感谢阅读ExternalRelationshipManagement(ERM）感谢阅读SupplyChainRelationshipManagement（SCRM)感谢阅读noneoftheaboveAnswer：bDifficulty：ModerateSupplychainmacroprocessesincludewhichofthefollowing?精品文档放心下载InternalRelationshipManagement（IRM)谢谢阅读ExternalRelationshipManagement（ERM）谢谢阅读SupplierRelationshipManagement（SRM）感谢阅读SupplyChainRelationshipManagement(SCRM）精品文档放心下载noneoftheaboveActivitiesinvolvedintheCustomerRelationshipManagement(CRM）macroprocessinclude谢谢阅读planningofinternalproductionandstorage。谢谢阅读orderfulfillment。marketing。supplyplanning.demandplanning.ActivitiesinvolvedintheCustomerRelationshipManagement（CRM)macroprocessincludeallofthefollowingexcept感谢阅读demandplanning.marketing.sales。ordermanagement.callcentermanagement.Answer：aDifficulty:HardActivitiesinvolvedintheInternalSupplyChainManagement（ISCM）macroprocessinclude谢谢阅读marketing。orderfulfillment.sales.ordermanagement.callcentermanagement.Answer：bDifficulty：HardActivitiesinvolvedintheInternalSupplyChainManagement（ISCM)macroprocessincludeallofthefollowingexcept精品文档放心下载planningofinternalproductionandstorage.谢谢阅读orderfulfillment.supplyplanning.demandplanning。ordermanagement.Answer：e感谢阅读Difficulty：HardActivitiesinvolvedintheSupplierRelationshipManagement(SRM）macroprocessinclude感谢阅读planningofinternalproductionandstorage。精品文档放心下载orderfulfillment。supplyplanning。supplierevaluationandselection.谢谢阅读ordermanagement。Answer:dDifficulty:ModerateActivitiesinvolvedintheSupplierRelationshipManagement(SRM)macroprocessincludeallofthefollowingexcept谢谢阅读negotiationofsupplyterms.谢谢阅读designcollaboration.supplyplanning.supplierevaluationandselection。感谢阅读supplycollaboration。Answer:cDifficulty:HardThephenomenalsuccessof7-ElevenJapanisattributedto谢谢阅读beingintherightplaceattherighttime。谢谢阅读itssupplychaindesignandmanagementability。感谢阅读having9000locations.servingfreshfood。noneoftheaboveAkeyissuefacingToyotais谢谢阅读developinganinternetmarketingsystem。感谢阅读whethertospecializeinaparticularmarket。精品文档放心下载designofitsglobalproductionanddistributionnetwork.感谢阅读howtoimplementmodelchanges。谢谢阅读alloftheaboveAnswer:cDifficulty：HardEssay/ProblemsExplainthe3decisionphases（categories）thatmustbemadeinasuccessfulsupplychain。感谢阅读Answer:The3decisionphasesthatoccurwithinasupplychainaresupplychainstrategy（ordesign)，supplychainplanningandsupplychainoperation.Decisionsrelatetotheflowofinformation，productandfunds。Thedifference精品文档放心下载betweencategoriesdependsuponthefrequencyofeachdecisionandthetimeframeoverwhichithasanimpact.Duringthesupplychainstrategyphase，a精品文档放心下载companydetermineswhatthechain’sconfigurationswillbe,howresourceswill感谢阅读beallocated，andwhatprocesseseachstagewillperform.Thiswillestablishthestructureofthesupplychainforseveralyears.Supplychainplanningdealswithdecisionswithatimeframefrom3monthsuptoayear。Theplanning精品文档放心下载phasemustworkwithintheconstraintsestablishedinthestrategyphase.Planningdecisionsincludewhichmarketstosupplyfromwhichlocations,subcontractingofmanufacturing,inventorypoliciesandtimingandsizeofmarketingpromotions.Thesupplychainoperationphaseoperatesonaweeklyordailytimehorizonanddealswithdecisionsconcerningindividualcustomerorders.谢谢阅读Difficulty：HardDescribethecycleviewoftheprocesseswithinasupplychain.谢谢阅读Answer:Thecycleviewdividesthesupplychainintoaseriesof4cyclesbetweenthe5differentstagesofasupplychain。Thecyclesarethecustomerordercycle，replenishmentcycle,manufacturingcycleandprocurementcycle。感谢阅读Thecustomerordercycleoccursatthecustomer/retailerinterfaceandincludesallprocessesdirectlyinvolvedinreceivingandfillingthecustomer.Thereplenishmentcycleoccursattheretailer/distributorinterfaceandincludesallprocessesinvolvedinreplenishingretailerinventory.Themanufacturingcycletypicallyoccursatthedistributor/manufacturer(orretailer/manufacturer）interfaceandincludesallprocessesinvolvedinreplenishingdistributor（orretailer）inventory.Theprocurementcycleoccursatthemanufacturer/supp