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PEPBook8Unit2-ReadandwriteGuestsComments执教:东莞市莞城中心小学钟秀清指导:东莞市教育局教研室张凝PEPBook8Unit2-Readandwr0人教版六年级下册Unit-2-Last-weekend-优秀比赛课课件1housekeeperhousekeeperhousekeeperhousekeeper2housekeeperHowwasyourstay?

housekeeper3Howwasthecomment?Howwasthecomment?4Whatweretheproblemswiththehotel?Viewandfindout.(观察图片,找出酒店存在的问题)Time:30sWhatweretheproblemswithth5CommentsDearSir,Ourweekendatyourhotelwasbad.Ourroomwasbigbuteverythingwasveryold.OurfriendRobincleanedourroomandfixedabrokenchair.Mymotherwantedtoreadabookbutthelampwastoosmall.Mydadgotsomehamburgersfromthehotelkitchen,buttheywerecoldandtastedbad.IwantedtowatchTVbuttheTVdidn’twork.Thepeople

in

Room301listenedtoloudmusic.Ididn’tsleepallnight.I’msorry,butwedidn’tenjoyourstayverymuch.WuYifanandfamilyoldReadandunderlinetheproblems.(阅读文章,快速找出酒店存在问题的相关信息。)Time:60sCommentsDearSir,oldReadandu6CommentsDearSir,Ourweekendatyourhotelwasbad.Ourroomwasbigbuteverythingwasveryold.OurfriendRobincleanedourroomandfixedabrokenchair.Mymotherwantedtoreadabookbutthelampwastoosmall.Mydadgotsomehamburgersfromthehotelkitchen,buttheywerecoldandtastedbad.IwantedtowatchTVbuttheTVdidn’twork.Thepeople

in

Room301listenedtoloudmusic.Ididn’tsleepallnight.I’msorry,butwedidn’tenjoyourstayverymuch.WuYifanandfamilyoldbrokenCommentsDearSir,oldbroken7CommentsDearSir,Ourweekendatyourhotelwasbad.Ourroomwasbigbuteverythingwasveryold.OurfriendRobincleanedourroomandfixedabrokenchair.Mymotherwantedtoreadabookbutthelampwastoosmall.Mydadgotsomehamburgersfromthehotelkitchen,buttheywerecoldandtastedbad.IwantedtowatchTVbuttheTVdidn’twork.Thepeople

in

Room301listenedtoloudmusic.Ididn’tsleepallnight.I’msorry,butwedidn’tenjoyourstayverymuch.WuYifanandfamilyoldbrokensmallCommentsDearSir,oldbrokensmal8CommentsDearSir,Ourweekendatyourhotelwasbad.Ourroomwasbigbuteverythingwasveryold.OurfriendRobincleanedourroomandfixedabrokenchair.Mymotherwantedtoreadabookbutthelampwastoosmall.Mydadgotsomehamburgersfromthehotelkitchen,buttheywerecoldandtastedbad.IwantedtowatchTVbuttheTVdidn’twork.Thepeople

in

Room301listenedtoloudmusic.Ididn’tsleepallnight.I’msorry,butwedidn’tenjoyourstayverymuch.WuYifanandfamilyoldbrokensmallcoldbadCommentsDearSir,oldbrokensmal9CommentsDearSir,Ourweekendatyourhotelwasbad.Ourroomwasbigbuteverythingwasveryold.OurfriendRobincleanedourroomandfixedabrokenchair.Mymotherwantedtoreadabookbutthelampwastoosmall.Mydadgotsomehamburgersfromthehotelkitchen,buttheywerecoldandtastedbad.IwantedtowatchTVbuttheTVdidn’twork.Thepeople

in

Room301listenedtoloudmusic.Ididn’tsleepallnight.I’msorry,butwedidn’tenjoyourstayverymuch.WuYifanandfamilyoldbrokensmallcoldbaddidn’tworkCommentsDearSir,oldbrokensmal10CommentsDearSir,Ourweekendatyourhotelwasbad.Ourroomwasbigbuteverythingwasveryold.OurfriendRobincleanedourroomandfixedabrokenchair.Mymotherwantedtoreadabookbutthelampwastoosmall.Mydadgotsomehamburgersfromthehotelkitchen,buttheywerecoldandtastedbad.IwantedtowatchTVbuttheTVdidn’twork.Thepeople

in

Room301listenedtoloudmusic.Ididn’tsleepallnight.I’msorry,butwedidn’tenjoyourstayverymuch.WuYifanandfamilyoldbrokensmallcoldbaddidn’tworkloudCommentsDearSir,oldbrokensmal11Therewasabrokenchair.Everythingwasold.Thelampwastoosmall.TheTVdidn’twork.Thehamburgerswerecoldandtastedbad.ThepeopleinRoom301listenedtoloudmusic.

TheProblemswiththeHotelReadandclassify.(阅读并归类。)Therewasabrokenchair.The12DearManager,IreceivedthecommentsfromtheWufamily.TheystayedinRoom302lastSaturday.Theywerenothappywiththeirroom.HisfriendRobinspentmuchtimetofixit.Thehamburgersfromthehotelkitchenwerecoldandtastedbad,so____________________________.

Thelampwastoosmall._______________________________________.

TheTVwasbroken,__________________________________________________.Itwasverynoisy,

____________________________.Itwasn’tagoodstay.Shouldwesaysorrytothem?MrsBroomhisfatherwasstillhungryHismothercouldn'treadabookWuYifancouldn’twatchTVTheydidn’tsleepallnight(1)(2)(3)(4)Whatdidshereport?hisfatherwasangryHismothercouldn’treadabookwellWuYifanwassadTheycouldn’tsleepwellTherewasabrokenchair.ThechairwasbrokenReadandfinishthee-mail.(仔细阅读原文,完成填空。)Time:3min

DearManager,hisfatherwasst13HowwillthemanagercontactwiththeWufamily?…

Howwillthemanagercontactw14Makeanapology(道歉)GivesomeCompensation(赔偿)……Whatwillthemanagersay?Makesomeimprovements(改进)Think,discussandsay:思考,讨论并阐述观点MakeanapologyGivesome……What15LetterDear

Wu’s

family,

I

am

themanager

of

the

hotel.

I

am

sorry

to

hear

thatyoudidn’tenjoyyourstayhere.

I

would

like

to

make

an

apology

to

you

for

our

bad

facilitiesandservice.

Somefacilitieswereold.Thechairwasbroken._________________________________________________________Youwerenotsatisfiedwithourservice.________________________________________________________________

We

willmakeeverything

betterinourhotel.Wewillmakeourroomscleanandnew.___________________________________________________________________________

Wewillimprovetheservice._________________________________________________________________________________________________

Wearelookingforwardforyourcomingagain.

Mr

LeeLetter16DialogueManager:Hello.ThisisMrLee,themanageroftheHolidayHotel.MrWu:Hi.MrLee.ThisisMrWuspeaking.Manager:Iamreallysorryforyourbadstayinginourhotel.MrWu:Yes,wedidn’tenjoythestay.Wewerenotsatisfiedwithyourfacilitiesandservice.Everythingwasoldinyourhotel.____________________________________________________________________

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