外贸英语函电本科PPT完整全套教学课件

UnitOneBasicKnowledgeofBusinessLetterWritingBriefIntroductionNewWordsandExpressionsNotesUsefulExpressionsonOpeningSentencesandClosingSentencesBriefIntroduction1.Components/ElementsofBusinessLetters2.FormatofBusinessLetters3.AddressingEnvelopes4.GoodWritingprinciples1）Letterhead2）Date3）InsideAddress4）Salutation5）Body6）ComplimentaryClose7）Signature1.Components/ElementsofBusinessLetters8）References9）AttentionLine(Attn/Att)10）SubjectLine11）CarbonCopyNotation(C.C./cc)12）Enclosure(Encl)13）Postscript(P.S.)14）IdentificationLine【Sample1】1INTEGRATEDCOMPUTERTECHNOLOGYCO.LTD.Rm808,Kyo-Won-Kong-Jea35-2YeoidoYoungDungPo

Seoul

SouthKorea

Tel:822-782-4641

Fax:822-785-42452June12,20063DrBrendaLincoln

ATTComputersCorp.PteLtd

88KitchenerRoad,#02-15

JalanBesarPlaza

Singapore208512

9Attn:Mr.I.Takabayashi4DearDr.BrendaLincoln,5YourcompanyhasbeenkindlyintroducedtousbyMr.Nelson,thepresidentofAutosCompany,asprospectivebuyersofIntegratedCircuitBoards.Asthisitemfallswithinthescopeofourbusinessactivities,weshallbepleasedtoenterintodirecttraderelationswithyouatanearlydate.Togiveyouageneralideaofthevariouskindsofproductswehandle,weencloseabrochureandapricelist.Quotationsandsamplebookswillbeairmailedtoyouonreceiptofyourspecificenquiry.Welookforwardtoyourfavorablereply.

6Yoursfaithfully,forINTEGRATEDCOMPUTERTECHNOLOGYCO.LTD.7KevinSmithSalesRepresentative14KS:it11cc:KimSang-ChulMoonYoung-Seung12Enclosures21）Full-blockFormat2）IndentedFormat3）Semi-blockFormat2.FormatofBusinessLetters

Thethreeimportantrequirementsofenvelopeaddressingareaccuracy,clearness,andgoodappearance.Liketheinsideaddress,therearetwokindsoftheformatofenvelope,whichare“BlockForm”and“IndentedForm”.3.AddressingEnvelopesBlockForm:ChinaNorthIndustriesCorpSTAMP25GuanganmenNanjieBeijing,100053China(Theaboveisthesender’sname/address)Mr.WilliamsSmithAUTOSCompany30BroadwayNewYork,NY10027U.S.A.

(Theaboveisthereceiver’sname/address)IndentedForm:JonathanEvansSTAMPManagerofHumanResourcesScientificResearch,Inc.4000InternationalParkwayAtlanta,GA39307Mr.JohnSmithAstinAsiaLtd.30/FCornwallHouse1000King’sRoadHongKong1）Clearness2）Conciseness3）Correctness4）Concreteness5）Courtesy6）Consideration7）Completeness4.GoodWritingPrinciplesNewWordsandExpressionscomponent[kəm'pəunənt］n.构成要素letterhead['letəhed]n.信头date[deit]n.日期insideaddress封内地址salutation[sælju(:)'teiʃən]n.称呼body['bɔdi]n.正文openingsentence开头语closingsentence结束语complimentaryclose结尾敬语signature['signitʃə]n.签名reference['refrəns]

n.

编号attentionline

经办人subjectline

事由carboncopynotation

抄送enclosure[in'kləuʒə]

n.

附件postscript['pəustskript,'pəuskript]

n.

附言identificationline

承办人代号format['fɔ:mæt,-mɑ:t]

n.

格式full-blockformat

齐头式/平头式indentedformat缩进式semi-blockformat

半齐头式clearness['kliənis]

n.

清楚conciseness[kən'saisnis]

n.

简洁correctness[kə'rektnəs]

n.

准确concreteness['kɔnkri:tnis]

n.

具体courtesy['kə:təsi]

n.

礼貌consideration[kənsidə'reiʃən]

n.

体谅completeness[kəm'pli:tnis]

n.

完整Notes1．Letterhead信头2．Date日期3．Insideaddress信内地址4．Salutation称呼5．Body正文6．Complimentaryclose结尾套语7．Signature签名8．Reference信函编号9．Attentionline经办人10．Subjectline事由11．Carboncopynotation抄送12．Enclosure附件13．Postscript附言14．Identificationline承办人代号15．Full-blockformat齐头式/平头式16．Indentedformat斜列式/缩进式17．Semi-blockformat半齐头式18．Yourcompanyhasbeenintroduced/recommendedtousby...承蒙……介绍，我们得知贵公司……19．prospectivebuyers潜在买主20．enterintosomethingwith开始；建立（某种关系等）21．Wetakethelibertyofwritingtoyouinthehopeofenteringintobusinessrela-tionswithyouinthelineoftextilesbusi-ness.我们现在冒昧致函贵公司，希望与你方建立业务关系，从事纺织品贸易。22．Weareindebtedto...for...承蒙……的介绍得知……23．Weencloseacopyofourexportlist...随函附寄我方出口商品目录一份……24．Atpresent,weareinterestedinex-tendingourrangeandwouldappreciateyoursendinguscataloguesandquotations.现欲扩展业务范围，望惠寄你方商品目录和报价单。25．Wewouldexpecttotransactasignifi-cantvolumeofbusiness.本公司希望达成大笔交易。26．Clearness清楚27．Conciseness简洁28．Correctness准确29．Concreteness具体30．Courtesy礼貌31．Consideration体谅32．Completeness完整UsefulExpressionsonOpeningSentencesandClosingSentences1．特此奉告：a.Wearepleasedtoinformyouthat...b.Wehavepleasureininformingyouof...c.Wehavethepleasureofapprisingyouof...d.Wetakethelibertyofannouncingtoyouthat...e.Pleaseallowustocallyourattentionto...a.Thepurposeofthisletteristoinformyouthat(of)...b.Theobjectoftheletteristotellyouthat(of)...2．专此奉告：a.Pleaseinformmethat（of）...b.Iwillthankyouforyourinformingmethat（of）...c.Ishouldbegladifyouwouldinformmethat（of）...3．惠请告知：a.Weconfirmourletterofthe...ofthismonth...b.Weconfirmourlastletterofthe10thJune...c.Inconfirmingourtelegramofthismorning...4．兹确认我公司某月某日函。a.Wehavepleasureinacknowledgingreceiptofyouresteemedfavourofthe3rdMay...b.Weareinreceiptofyourletterofthe7thJuly...c.Wehavedulyreceivedyourfavourofthe5thMarch...d.Wethankyouforyourletterofthe5thMay...5．敬悉你公司某月某日函。a.Inreplytoyourletterofthe5thofMay,Ihavetoinformyouthat（of）...b.Weareinreceiptofyoursofthe15thMay,inreplytowhichwearepleasedtostatethat...c.Replyingtoyoursofthe8thofFebruaryregarding...,Iwouldsaythat...d.Inreply,wewouldliketosay...6．敬复你公司某月某日函。a.Weregrettoinformyouthat（of）...b.Weverymuchregrettoannounceyouthat...c.Itismostregrettablethatwehavetoinformyouthat（of）...d.Weareregretfulthatwehavetoinformyouthat（of）...7．本公司深感遗憾，必须奉告……a.Weareverysorrytohear(know)that...b.Weverymuchregrettohearthat...c.Weregretthatwehavebeeninformedthat(of)...8．本公司深感遗憾，得悉……Wethankyouforyourinquiryofthe10thMay...9．谢你公司某月某日函。a.Enclosedpleasefind...b.Weencloseherewith...c.Wehavepleasureinenclosingherewith...d.Weattached(hereto)...10．随函附上……，请查收……a.Inaccordancewiththeinstructionsgiven（continued）inyourfavourofthe10thMay...b.Accordingtotheinstructionsgiveninyourletterunderdateofthe20thoflastmonth...c.Inconformitywith（to）yourinstructionsofthe10ththismonth...11．遵照贵公司某月某日来函指示……d.Toconformtoyourinstructionsofthe10ththismonth...e.Incompliancewithyourinstructionsofthe10ththismonth...f.Tocomplywithyourinstructionsofthe10ththismonth...a.Iwillwriteyouparticularsinmynext.b.Iwillinformyoumorefullyinmynext.c.Iwillinformyouthedetailsinmynext.12．关于详情，将于下回奉告。a.Wehopetoreceiveyourfavouratanearlydate.b.Wetrustyouwillfavouruswithapromptreply.c.Yourpromptreplywouldbegreatlyappre-ciated.d.Welookforwardtoyourearlyreply.e.Wearelookingforwardtoreceivingyourearlyreply.13．盼你公司及早回复。a.Weassureyouofourbestservicesatalltimes.b.Weshallsparenoeffortsinendeavouringtobeofservicetoyou.14．我们将随时为你服务。a.WeshallbehappytohaveanopportunityofreciprocatingtoyouonasimilarOccasion.b.Wewishtoreciprocatethegoodwill.15．若有机会我公司也愿作类似的服务。UnitTwoEstablishingBusinessRelationsBriefIntroductionNewWordsandExpressionsNotesUsefulExpressionsonEstablishmentofBusinessRelationsandCreditStatusBriefIntroduction1.EstablishingBusinessRelations2.CreditInquiryEstablishingbusinessrelationsisthefirststepofstartingthebusinesswithaprospectivedealer.Howtogettheinfor-mationofanewcustomer?Usually,wecandoitthroughthefollowingchannels:1）Internet2）ChamberofCommercebothathomeandabroad1.EstablishingBusinessRelations3）Embassyorconsulate4）CommercialCounselors’Office5）Banks6）ExhibitionsandTradeFairs7）Othercustomers8）MarketInvestigations9）Adsinthemedia10）Mutualvisitbytradedelegationsandgroups11）TradeDirectory12）InquiryreceivedfrommerchantsabroadAfterobtainingtheinformation,wecanwritealettertotheprospectiveclienttoestablishbusinessrelationswithhim.Thiskindofletterusuallyconsistsofthefollowingpoints：1）Thesourceofyourinformationandyourintentionofwritingtheletter.2）Self-introduction(thebusinessscopeofyourfirm,thefinancialpositionandtheintegrity,etc.)3）Expressingyourexpectationofco-operationatanearlydate.Intheletterenquiringaboutstatus,youmayincludethefollowingpoints:1）Thesourceofyourinformation.2）Requestinformationonthebusinessstandingofthebuyerorseller.3）Expressappreciationandpromisese-crecy.2.CreditInquirySample1ALetterFromAnImporterDearSirs,Weobtainedyournameandaddressfromyouradvertise-mentsinChinaDailyandnowwehopetoestablishbusinessrelationswithyou.Weareoneofthelargestimportersoftoysinourcountryandhavehandledvariouskindstoysformorethantenyears.Thereisasteadydemandinthemarketherefortoysofhighquality.Weforeseeabrightprospectforyourproductsinourmarket.Willyoupleasesenduspricelistandcataloguesofallitemsyouholdinstock?Wearelookingforwardtohearingfromyousoon.Yoursfaithfully，SignatureSample2

ReplytoSample1

DearSirs,WehavereceivedyourletterofMay1,fromwhichwearepleasedtolearnthatyouwishtoestablishbusinessrelationswithus.Ourtoysarereallybothexcellentinqualityandreasonableinprice.WehavesoldlargequantitytomanyEuropeancountriesandfeelconfidentthattheywillalsowinthebuyers’approvalinyourarea.Asrequest,wearesendingacopyofourlatestillustratedcatalogueandourprice-listforyourreference.Pleasefeelfreetocontactusagainifyouhaveanyfurtherquestionsonthisoranyothermatters.Yoursfaithfully,SignatureNewWordsandExpressionsimporter[im5pR:tE]

n.输入者、进口商exporter[iks5pC:tE]n.输出者、出口商handle[5hAndl]vt.触摸、运用、买卖、处理

vi.搬运、易于操纵foresee[fC:5si:]vt.预见、预知prospect[5prCspekt]n.景色、前景、前途、期望prospective[prEs5pektiv]a.预期的、有前途的pricelist

价目单catalogue[5kAtElC^]n.目录stock[stCk]n.

库存、股票、股份approve[E5pru:v]vi.赞成、满意；vt.批准illustrate[5ilEstreit]vt.举例说明、图解

vi.举例contact[5kCntAkt]n.接触,联系；vt.接触CommercialCounselor’soffice

商务参赞处inthemarketfor欲购、想要购买specializein

专营brochure[brEu5FjuE]n.

小册子quotation[kwEu5teiFEn]n.

报格、报价单、行情表transaction[trAn5zAkFEn]n.办理、交易、事务acquaint[E5kweint]vt.使熟知、通知financialstanding财务状况、资金状况confidential[kCnfi5denFEl]a.

秘密的、机密的inconfidence

秘密地、机密地Proceed[prE5si:d]vi.进行、继续下去、发生caution[5kC:FEn]n.小心、谨慎、警告

vt.警告Notes1．handlevt.todealortradeinthepur-chaseorsaleof经营买卖、经销2．foreseev.toseeorknowbeforehand预知，先见；事先明白或知道3．prospectn.前途,期望4．pricelist价目单5．catalogue目录6．stockn.库存、股票、股份7．CommercialCounselor’sOffice商务参赞处8．embassy大使馆9．inthemarketfor（sth）：interestedinbuying有意购买10．Specializein专营（将企业的经营范围限制在某一特定产品或服务项目上）11．exportationn.出口12．scopen.范围、机会13．brochuren.小册子14．quotationn.（1）报价；报价单；（2）时价；行情；估价15．Proceedvi.（1）（常与to连用）开始进行；（2）（常与with,to连用）继续进行；（3）前进；（4）（与against连用）起诉、控诉；（5）（常与from连用）源于、起因于16．contactvt.togetintouchwith;com-municatewith与……取得联系；与……来往；17．transactionn.交易18．confidentialadj.秘密的,机密的19．cautionn.小心,谨慎,警告；vt.警告UsefulExpressionsonEstablishmentofBusinessRelationsandCreditStatus1．Wegotyournameandaddressfromourchamberofcommerce.我方从我们商会那得到贵方的名址。2．YouhavebeenintroducedtousbyHengshengTradingCo.Ltd.asoneoftheleadingimportersofelectronicpro-ducts.恒生贸易有限公司向我方介绍了贵公司是电子产品的主要进口商之一。3．WehavegotyournameandaddressformTradeFairsinNewYorklastmonth,whichinformedusthatyouareinthemarketforChinesegreentea.上个月我们在纽约的交易会上得知了贵方的姓名、地址，交易会告知我方贵方想要购买中国绿茶。4．WehavelearnedfromourTradeDelegationthatyouareoneoftheleadingexportersofChineseteasets.我们已从我方的贸易代表团处得知贵方是中国茶具的主要出口商之一。5．SeeingyouradsinChinaDaily,welearnedthatyouaresupplyingfoodsallovertheworld.我方从贵方在《中国日报》上的广告上得知贵方向世界各地供应食品。6．Weareoneofthelargestcomputermanufacturesinourcountryandhavehandledvariouskindsofproductsformorethantenyears.我方是我国最大的电脑制造商之一，经营各类产品已有十余年。7．WeareoneoftheleadingfoodtradingcompanyinChina,andhaveofficesorrepresentativesinallmajorcitiesandtownsinChina.我们是中国主要的贸易公司之一，在中国所有主要的城镇都有办事处或是代表。8．Ourcompanyhandles/dealin/specializesinimportandexportbusinessofgarments.我公司经营/专营服装的进出口。9．Wehavebeen/engagedinthelineofelectronicproductsformanyyears.我方在电子产品行业已经营多年。10．Wewouldliketoenterintodirectbusinessrelationswithyouonthebasisofequality,mutualbenefitandexchangewhatonehasforwhatoneneeds.我方想在平等、互利、交换各自所需的基础上和贵方建立直接的业务关系。11．Wewritetoyoutodayinthehopeofestablishingbusinessrelationswithyou.

我们今天给你写信是希望和贵方建立业务关系。12．Togiveyouageneralideaofourproducts,weencloseourcataloguesandpricelistsforyourreference.为了使你方大致了解我们的产品，随函附来我方的目录和价目表供你方参考。13．Weenclosehereacopyofourillus-tratedcatalogueaboutthemainitemsavailableatpresent.我方特随函附来目前可供应的主要产品的有插图的目录。14．Pricequotationandsamplebooksareavailablewhenwegetinquiry.当我方收到询盘可以向贵方寄送报价单和样品册。15．Willyoupleasefurnishuswithdetailsastothefinancialstandingoftheabove-mentionedcompany?请贵方向我方提供上述公司财务状况的详情。16．Weshouldbemostgratefulifyoucouldadviseonthereputationandfinancialstandingofthecompanyinquestion.如果贵方能就该公司的声誉及资金状况给与我方建议的话，我方将不胜感激。17．Anyinformationyoumaygiveuswill,ofcourse,betreatedasstrictlyconfidential.任何贵方给予我方的信息当然都会被严格保密。18．Theyareenjoyingahighreputationinthebusinessworld.Andtheyarepromptandpunctualinalltheirtrans-actions.该公司在商界享有良好的声誉。该公司在他们所有的交易中及时又准时。19．Astheyareinexperiencedinbusi-ness,wehavetoadviseyoutoregardtheirrequestforcreditwithcaution.由于该公司在业务上不甚有经验，我们不得不建议贵方谨慎对待他们的贷款要求。20．Weknowtoolittleaboutthisfirmtogivesatisfactoryanswerstoyourenquiry.我方对这家公司不太了解，无法对贵方的询盘给出满意的回答。UnitThreeEnquiriesandRepliesBriefIntroductionNewwordsandExpressionsNotesUsefulExpressionsonEnquiriesandRepliesBriefIntroduction1.Enquiries2.RepliestoEnquiriesTherearetwokindsofenquiries:ge-neralenquiryandspecificenquiry.En-quirycanbemadebyimporterorex-porter,butusuallyitismadebyimporter.1.EnquiriesIftheenquiryismadetoanestab-lishedcustomer,thelettershouldincludethefollowpoints:1）sayhowmuchyouareinterestedintheproductsorservice2）askforcatalogues,pricelists,sam-plesorenquireaboutsomeotherspecifictradeterms3）expresstheexpectationthattheenquirycanbegivenimmediateattention

Iftheenquiryismadetoanewcustomer,thelettershouldincludethefollowingpoints:1）informthereaderoftheresourceofyourinformation2）makeaself-introductionofyourcompanyorbusiness3）defineexactlywhatyouareinterestedin4）askforcatalogues,pricelists,samplesorenquireaboutsomeotherspecifictradeterms5）expresstheexpectationthattheen-quirycanbegivenimmediateattentionIftheenquiryisfromanoldcustomer,sayhowmuchyouappreciateit.Ifitisfromanewcustomer,sayyouaregladtoreceiveitandexpressthehopeofalastingfriendlybusinessrelationship.Iftheproductsenquiredaboutareoutofstock,youshouldexplainthesituation.2.RepliestoEnquiriesSample1

AFirstEnquiry

DearSirorMadam,

WewereimpressedbytheselectionofsweatersthatweredisplayedonyourstandattheGuangzhouSpringFairthisyear.

Wearealargewholesalerofsweatersandlookingforamanufacturerwhocouldsupplyuswithawiderangeofsweatersfortheteenagemarket.

Asweusuallyplaceverylargeorders,wewouldexpectaquantitydiscountinadditiontoa20%tradediscountofflistprices,andweusuallyeffectpaymentbyirrevocableL/C.

Iftheseconditionsinterestyou,andyoucanmeetordersofover1000pcsatonetime,pleasesendusyourcurrentcatalogueandprice-list.

Wehopetohearfromyousoon.Yoursfaithfully,FredJohnsChinaTradeManagerSample2

ReplytoSample1DearSirs,

ThankyouverymuchforyourinquiryofSeptember15foroursweaters.Enclosedpleasefindourcurrentcatalogueandprice-list.Inaddition,weareseparatelysendingyousomesamplesandbelievethatafterexaminingthemyouwillfindourproductsarebothexcellentinqualityandreasonableinprice.

Usuallywegiveaquantitydiscountof10%forlargeorderofmorethan100dozenofindividualitems.Unfortunately,wedon’toffertradediscountnomatterhowmanyyouorder.AsforpaymenttermswecanacceptpaymentbyirrevocableL/C.

Oursweatersaredesignedespeciallyfortheteenagersandenjoygreatpopularityintheteenagemarket.Webelievethattheexcellentqualityandfavorablepricewillhelpyouexpandyourmarket.

Wehopetobehearingfromyousoon.

Yoursfaithfully,SignatureNewWordsandExpressionsselection[si5lekFEn]n.选择，挑选，选集，精选品sweater[5swetE]n.厚运动衫，毛线衫stand[stAnd]n.

看台，架子，展台wholesaler[5hEulseilE]n.批发商supply[sE5plai]n.补给，供给，供应品；

vt.补给，供给，提供，补充teenage[5ti:neidV]adj.十几岁的quantitydiscount数量折扣，大量购买折扣tradediscount商业折扣，同行折扣effect[i5fekt]n.结果，效果，作用

vt.招致，实现irrevocableL/C不可撤销信用证pc=piece件enquire[in5kwaiE]v.询问enquiry[in5kwaiEri]n.询问，询盘inaddition另外，此外individual[7indi5vidVuEl]n.个人，个体

adj.个别的，单独的，个人的popularity[7pCpju5lAriti]n.普及，流行，声望favorable[5feiErEbl]adj.赞成的，有利的，良好的issue[5iju:]n.

出版，发行，(报刊等)期号bed-sheetn.

床单pillowcasen.

枕套brochure[brEu5FjuE]n.小册子discount[5diskaunt]n.

折扣deliver[di5livE]vt.递送,交付leading[5li:diN]adj.领导的，第一位的provided[prE:5vaidid]conj.倘若assure[E5FuE]vt.确告，保证，担保cooperation[kEu7CpE5reiFEn]n.合作，协作Notes1．selectionn.选择，挑选，选拔；精选品，精英；被挑选出来的人或物2．wholesalern.批发商3．supplyn.补给，供给，供应品；vt.补给，供给，提供，补充，代理4．rangen.列，行，一系列，一批，一套，范围；界限5．effectvt.实现，完成，达到（目的等）6．enquire=inquirev.询问（常与about,for连用）7．inaddition也，另外，加之；inaddi-tionto加于……之上；除……之外又8．examinev.检验，检查；审查，审核9．individualadj.单独的，特殊的，个别的；仅适合一人或一事的；独特的，有特性的；n.个人，个体10．popularityn.普及，流行，声望11．favorableadj.赞成的，有利的，赞许的，良好的，讨人喜欢的，起促进作用的12．issuen.(报刊等)期、号13．discountn.折扣14．deliverv.分娩，送货，交付，提供15．provided（常与that连用）conj.onthecondition;if在……的条件下；如果倘若亦作：providing（that）16．Christmasrush圣诞节的购物潮UsefulExpressionsonEnquiriesandReplies

1．Yourfirmhasbeenrecommended（introduced）tousby...withwhomwehavedonebusinessformanyyears.我们与……公司交往多年，承蒙该公司将贵公司推荐给我们。2．Weaddressedourinquirytothefirm.我们已向该公司提出询价（询盘）。3．Ishallbegladifyouwillsendmeyourcatalogue,togetherwithquotationsforlargequantities.希望能寄给我们贵公司的目录以及大批量订货的报价。4．Weareinthemarketfor...andshallbegladtoreceiveyourbestpossiblequo-tation,indicatingorigin,detailedspecifi-cations,packingandquantityavailable,etc.我方意欲购买……如果贵方寄来最优价格，注明产地、详细规格、包装、可供数量等，将不胜感激。5．We’dliketohaveyourlowestquota-tions,F.O.B.Hongkong.我方想知道贵方香港离岸价的最低报价。6．Wewouldalsoliketoknowthemini-mumexportquantitiespercolorandperdesign.我方还想了解该产品每种颜色和图案的最低出口量。7．WethinksomeoftheitemswillfindareadymarketinU.S.A.我方认为有些商品会在美国畅销。8．Heavyenquirieswitnessthequalityofourproducts.大量询盘证明我方产品质量过硬。9．Assoonasthepricepicksup,en-quirieswillrevive.一旦价格回升，询盘将恢复活跃。10．Enquiriesforcarpetsaregettingmorenumerous.对地毯的询盘日益增加。11．Enquiriesaresolargethatwecanonlythanallotyou200cases.询盘如此之多，我方只能分给你们200箱货。12．Mr.BakerissenttoBeijingtomakeaninquiryatChinaNationalTextilesCorporation.贝克先生来北京向中国纺织公司进行询价。13．Weregretthatthegoodsyouinquireaboutarenotavailable.很遗憾，贵方所询的货物现在无货。14．Intheimportandexportbusiness,weoftenmakeinquiriesatforeignsuppliers.在进出口交易中，我方常向外商询价。15．Tomakeaninquiryaboutouroranges,arepresentativeoftheJapanesecompanypaidusavisit.为了对我方的橙子询价，那家日本公司的一名代表访问了我们。16．Wecannottakecareofyourenquiryatpresent.我方现在无力顾及你方的询盘。17．Yourenquiryistoovaguetoenableustoreplyyou.贵方的询盘不明确，我方无法答复。18．Nowthatwe’vealreadymadeaninquiryaboutyourarticles,willyoupleasereplyassoonaspossible?既然我方已经对贵方产品询价，可否尽快给予答复？19．Wehavepleasureinsendingherewithacopyofourillustratedcatalogueofthemachinessuitableforyourbusiness.现寄上一份适合贵公司业务的,并附有图解的机械目录副本。20．Isendyoumyrevisedcatalogueandprice-list,inthehopethatyoumayfindsomethingtosuityou.随信寄去新修改的目录和价目表,希望这些商品能适合贵公司的业务。UnitFourOfferandCounter-offerBriefIntroductionNewwordsandExpressionsNotesUsefulExpressionsonOfferandCounter-offerBriefIntroduction1.FirmOfferLetter2.No-firmOffer3.Counter-offerLetter4.CounterSuggestionLetterAsatisfactoryofferwillincludethefollowing:1）anexpressionofthanksforthein-quiry,ifany;2）thenameofcommodities,quality,quantityandspecifications;3）detailsofprices,discountsandtermsofpayment;1.FirmOfferLetter4）astatementorclearindicationofwhatthepricescover;5）packinganddateofdelivery;6）theperiodforwhichtheofferisvalid;7）anexpressionofhopethattheofferwillbeaccepted.【Sample1】DearSirs,WeconfirmhavingreceivedyourenquiryofApril14forourdoubl