商务英语视听说知到章节答案智慧树2023年山东外国语职业技术大学

商务英语视听说知到章节测试答案智慧树2023年最新山东外国语职业技术大学第一章测试

Whichofthefollowingfactorsisnotthenecessaryfactorinaresume?()

参考答案:

familybackground

Whichofthefollowingbehaviorsisproper?()

参考答案:

doingwhateveryouwant.

Whichoneisnottruewhenansweringquestionsduringaninterview?()

参考答案:

notaskingtheemployersanyquestions

Whenwehaveaninterview,wecouldgreettheinterviewer.

()

参考答案:

withasmalltalk

;withafirmhandshake

Whenhavinganinterview,whichofthefollowingbehaviorareproper?

()

参考答案:

arrivingalittlebitearlyoratleastontime

;smilingandbeingpolite

Whenhavinganinterview,weneedtoarriveontime,lookprofessionalanddressproperly.()

参考答案:

对

Wedonotneedtomakeeyecontactwiththeemployerwhenansweringtheirquestions.()

参考答案:

错

Leavingagoodfirstimpressiontotheemployerisveryimportantduringthejobinterview.()

参考答案:

对

Aftertheinterview,itisnotnecessarytosendathank-you-note.()

参考答案:

错

Ifyouneedtotakeamomenttothinkaboutthequestions,remembertoavoidthepetphrases.()

参考答案:

对

第二章测试

Whichoffollowingtopicsyoucandiscussinsmalltalk?()

参考答案:

Holidays

;Foodanddrinks

;Transport

Accountingdepartmentisresponsiblefor()

参考答案:

Auditingfinances

;Planningfinances

;Accountingfinances

Humanresourcesdepartmentisresponsibleforrecruitingtherightpeoplewiththerequiredskills,qualificationsandexperience.()

参考答案:

对

Marketingisconcernedwithfulfillingcustomers’needsattherightprice.()

参考答案:

对

Humanresourcesdepartmentisresponsibleforinteractingwithcustomersregardinginquires,complainsandorders.()

参考答案:

错

Humanresourcesdepartmentisresponsiblefordeterminingthesalaryandwagesofdifferentpositionsinthecompany.()

参考答案:

对

Theofficers’meetingistheauthorityofthecompany.()

参考答案:

错

Smalltalkislight,formalconversation.()

参考答案:

错

Smalltalkisvitalforasituationwheresilencewouldbeawkwardanduncomfortable,butwherein-depthandpersonalconversationswouldbeinappropriate.()

参考答案:

对

Youcanaskaclose-endedquestioninsmalltalk()

参考答案:

错

Intelephonecommunication,informationisdeliveredby().

参考答案:

verbalinformation

Whichisnotnecessarytowritedownwhentakingamessage?()

参考答案:

durationoftheconversation

Whichofthefollowingisproperintelephonecommunication?()

参考答案:

Pickupthetelephonewithin3rings.

“()”indicatesthatthespeakerwantstofinishtheconversation.

参考答案:

Itisnicetotalktoyou.

;Thankyou.

Whatcanyoudotoavoidmistakeswhiletakingamessageforother?()

参考答案:

Askthecallertorepeat.

;Askthecallertospellnames.

;Readinformationbacktothecall.

Atelephoneconversationusuallystartwith().

参考答案:

Salesdepartment.WhatcanIdoforyou?

;Goodmorning.ThisisAlice.MayIspeaktoLinda?

Theonlydifferencebetweenface-to-facecommunicationandtelephonecommunicationisthatbothofthespeakerscannotseeeachother.()

参考答案:

错

Trytospeakinelegantandfluentlanguageoverthephonetoshowyourlanguageproficiency.()

参考答案:

错

Youshouldwriteasquicklyaspossibletocatcheverysinglewordbythespeakerwhiletakingamessage.()

参考答案:

错

Ifyoudialedawrongnumber,youcandirectlyhanguptoavoidembarrassment.()

参考答案:

错

Didyouseethenoticethatisbeing________intheoffice?()

参考答案:

circulated

It’sso_______thatIfeelit’sjustawasteoftime.()

参考答案:

inefficient

Atleastpeopleare______,andwedidputtogethersomeusefulproposalslastseason.()

参考答案:

communicating

Inyourmeetinginvitation,clearlystate_______.（）

参考答案:

theagendaofthemeeting

Theagendashould_____theorderofitemsandanestimatedamountoftimeforeachitem.（）

参考答案:

indicate

Ifmorethanonepersonisgoingto______duringthemeeting,theagendashouldindicatewhoseturnitisto“havethefloor”.()

参考答案:

speak

Insomecases,itmaybeusedtoforwardtheagendato______（attend）beforethemeeting.()

参考答案:

attendees

Whatarethe_______fortheequipment?（）

参考答案:

requirements

Ameetingagendaincludeselementssuchas______.()

参考答案:

theorderoftheeventstooccurinthemeeting

;titleofthemeeting

;thetimeandplace

;peoplewhoattendthemeeting

Whichofthefollowingexpressionsiscorrect?()

参考答案:

Thesolepurposeoftheopeningstatementistomakethesubsequentdiscussionintelligiblewithoutreferencetootherdocuments.

;Pointsindiscussionoftheminutesshouldbeimpersonal.

;Pointsindiscussionwillusuallyproceed“Thefollowingpointswereraisedindiscussion”andwillthensetout,inseparateparagraphsorinpointform.

Whichoneofthefollwingexpressionsiscorrect?()

参考答案:

Meetingsarework,justasinanyotherworkactivity.Therefore,themorepreparationyouhavedone,thebettertheresultsyoucanexpect.

;Inordertokeepthemeetingontaskandwithinthesetamountoftime,itisimportanttohaveanagenda.

;Peoplewillbemorelikelytoparticipateinameeting,byaskingquestionsorofferingfeedback,iftheyknowwhatisgoingtobecovered.

;Inyourmeetinginvitation,listtheactionitemsandrequestthatattendeescomepreparedtoaddresstheseissues.

Thebestwaytocallameetingistoinformeachparticipantindividuallybyphone.（）

参考答案:

错

Whenorganisingameeting,doremembertoplanaheadbeforesendingoutthemeetingnotification.（）

参考答案:

对

Whenorganisingameeting,makesurethatallinterestedpartiesareinvited.()

参考答案:

对

Doyouhaveanything______?()

参考答案:

todeclared

DoIhavetopayduty______it?()

参考答案:

on

Well,wouldyoumind________yoursuitcase?()

参考答案:

opening

I’dlike______aroomfortwonights.()

参考答案:

tobook

I’mverysorrywecan’thelpyou_____thisoccasion.Thankyouforcalling.()

参考答案:

on

Allthesinglerooms_____theparkhavebeenbooked.()

参考答案:

overlooking

Businesstravelrequirescarefulpreparation.Specifically,youneedtotakecareofthefollowingitems:()

参考答案:

Keeptime.

;Learnculture.

;Claimexpenses.

;Packsmartly.

Whichoneofthefollowingbelongstothetipsofhotelcheck-out?()

参考答案:

Doacompletesweepoftheroom.

;Takeyourtimepackingbeforeyoucheckout.

;Whencheckingout,besuretoreviewyourentirebill.

Brushupontablemannersandthebasicsofbusinessetiquettebeforeyougo.Thismayhelpyouavoidinappropriatebehaviorinadifferentculture.（）

参考答案:

对

Ifyou'repressedfortime,youcan’talwayscallthefrontdeskandrequestalatecheckout,whichwilloftenbuyyouanotherhour.()

参考答案:

错

Checkthatallofthechargesareexact,andmakesureyouhaveapaperstatementorreceipttowalkawaywith.()

参考答案:

对

StateGridCorporationofChina(SGCC)wasestablished______December29th,2002.()

参考答案:

on

Abouthowtomakeaneffectivecompanypresentation,whichoneisnotcorrect?()

参考答案:

Alongintroduction

Ageneraloverviewofacompanyusuallyincludes________.()

参考答案:

foundingtime,headquarterandsoon

;businessscope

;positioninaspecificbusinessarea

;natureofbusiness

Howtokeepconfidentwhilemakinganeffectivecompanypresentation?()

参考答案:

Remembercarefulpreparationprovidesthesolidgroundyouneedtosupportyourself-confidence.

;Youmustbeinspiredbythedeepbeliefthatyoucansucceed.

;Tohavefaithinyourselfandyourmessage,exploreallphasesofyoursubjectandaskyourselfhowyourtalkwillhelptheaudiencetogetwhattheywant.

;Tellyourselfyoucandoitandthatyouaremorequalifiedthananymemberoftheaudiencetogivethispresentation.

Itisadvisedtostartthecompanyprofilewithafocusedintroductionthatreflectsthemanagementstyle.()

参考答案:

对

Inacompanyprofile,trytomakeuseofidiomsandphrases.()

参考答案:

错

Weneedn’ttokeepthebusinessprofileup-to-date.()

参考答案:

错

WritetheCompanyHistoryinChronologicalOrderisnecessaryforacompanyprofile.()

参考答案:

对

Weneedn’ttokeepaclearformatthroughoutwhilecreartingacompanyprofile.()

参考答案:

错

Anticipatewhatyouraudiencewantstoknow.Onceyouknowtheirneed,youcanfigureouthowto“sell”thebenefitsofyourtopictothem.()

参考答案:

对

Youdon’tneedtogivethecustomerstheactualpricewhenyousellaproduct.()

参考答案:

错

Inordertogetthebestbuy,customersliketoshoparoundbeforemakinguptheirmind,soyouneedtocompareyourproductswithyourcompetitorsorthelastgenerationinyourintroduction()

参考答案:

对

Youneedtousethecomparativeorsuperlative,whenyoucomparetwothingsormorethantwothings()

参考答案:

对

Inordertomakeagreatsale,thesellercansugar-coattheproducts.()

参考答案:

错

Whenyoumakeaproductintroduction,whichoffollowinginformationyouneedtotalk?()

参考答案:

Discount

;After-salesservice

;Price

;Color

Whichofthefollowingwordscanbeusedtodescribeappearance?()

参考答案:

Elegant

;Small

;Stylish

Whichoffollowingwordscanbeusedtodescribequalityandperformance()

参考答案:

Sound-proof

;Battery-operated

;Waterproof

Whenyoucompareyourproductswithyourcompetitorsorlastgeneration,youmayuse__()

参考答案:

Comparedwithitslastgeneration,thenewmodelissmaller,lighteranditsdesignismorepeople-friendly

;Ourlatestcellphoneismuchlighterandslimmerthanitscompetitor.

;Comparedwithothercompetingproducts,ourslooksbetterandislowerinprice.

Whichoffollowingwordsyoucanusetodescribethestyleofaproduct?()

参考答案:

Elegant

;Distinctive

;Stylish

Whenyoupurchaseanewproduct,whatwouldyouknowaboutitbeforepurchase?()

参考答案:

Howlong/wide/highisit?

;Howmanycolorsdoesitcomein?

;What’sitmadeof?

;Whatdoestheguaranteecover?

Iftheguesthasanappointmentinadvance,youneedto____.()

参考答案:

null

Thetypicalprocedureofreceivingvisitorsincluding_____.()

参考答案:

conformingtheappointment

;registering

;extendingyourgreeting

Whenreceivingvisitorsasthereceptionist,youshouldbe_____.()

参考答案:

patient;professional;polite;prepared

Youneedtofigureoutthefollowingdetailsfromyourguestbeforereceivingvisitorsattheairport_______.()

参考答案:

null

Aftermeetingyourclientattheairport,asmalltalkisnecessaryfollowingthegreeting.Youcansay:_______.()

参考答案:

Areyoufeelinganyjetlag?

;IsthisyourfirsttriptoChina?

;Howwasyourtripgoing?

Ifyou'resittingbehindareceptiondesk,you'rethefirstpersontointeractwithavisitor,andyoucansetthetoneforthevisit.()

参考答案:

对

Ifyouareonabusinesscall,focusonthecallwhenvisitorsapproachedyourdesk.()

参考答案:

错

Behelpfulwhenreceivingvisitorsattheairport.()

参考答案:

对

Ifyouhaven'tmeetyourclientbefore,you'dbettertakeyourguest'spicturewithyouwhenmeetinghimattheairport.()

参考答案:

对

Aftercheckinginatthehotel,youcangodirectlywithoutsendingyourguestintohisroombecausehecandoitbyhimself.（）

参考答案:

错

Thefirststepofinvitingbusinesspartnerstodinneristo___()

参考答案:

sendoutyourinvitation

Atformaldinners,keepaneyeoutfor_______,whichdirectyouwheretosit.()

参考答案:

placecards

Afteryouhavefinishedyourdinner,placeyournapkinonthetabletothe_______ofyourplate.()

参考答案:

left

Theinvitationlettershouldcontainalltheimportantinformationaboutthedinneryourguestsneedtoknow,including_____.()

参考答案:

date

;thenameoftherestaurant;theaddressofthevenue

;time

Smalltalksareimportantoverdinnerwithbusinesspartners,whichcan_____.()

参考答案:

showfriendlinessandgoodmanners

;makeourguestsfeelrelaxed

;breakthesilence

;maketimepasspleasantly

Youshouldwaituntilallthemembersofyourgrouphavebeenservedbeforepickingupyourfork.()

参考答案:

对

Ifyouareatabuffet,youmaystartasyougetyourdishes.()

参考答案:

错

Whenhavingwesterndinners,youshouldstartwiththeutensilthatisnearestfromyourplate.()

参考答案:

错

Thereisnotellingofracial,ethnic,andsexuallyorientedjokes,whendiningwithforeignbusinessclients.()

参考答案:

对

Thechairsnearesttothehosthavelongbeenconsideredplacesofhonor,especiallyonthehost'sorhostess'slefthand.（）

参考答案:

错

______areusedtoshowrelationshipsbetweendifferentdataseriesthatareindependentofeachother.Inthiscase,theheightorlengthofthebarindicatesthemeasuredvalueorfrequency.()

参考答案:

barchart

______canshowdependenciesbetweentwoobjectsduringaparticularperiod.()

参考答案:

linechart

_______representsapercentagedistribution.()

参考答案:

piechart

_______isthewordforthemovementwhichshowsthingsupanddownwithoutapattern.()

参考答案:

fluctuate

Ifitdecreasesinarapidway,wecanusethefollowingverbs_____.()

参考答案:

slide

;plunge

;collapse

;plummet

Oneofthemostimportantgoalsofacompanyperformancepresentationistobuildasharedsenseofcommunity.()

参考答案:

对

Aneffectivecompanyperformanceshouldbeacandid,evenhandedaccountingofresultsagainstobjectives.()

参考答案:

对

Attheendofeachfinancialyear,companiesreleaseareportoncompanyperformance,mainlyabouthowthebusinessraninthecomingyear.()

参考答案:

错

Inordertocreateaneffectivecompanyperformance,youneedtoclarifyyourcontentandmakesureyourdeliveryisstreamlinedandengaging.()

参考答案:

对

Introducingthecompanyperformanceinvolvesnoparticipatingoftheemployees.()

参考答案:

错

Itisunnecessarytoputasignaturewhenendingamemobecausethereisa()line.

参考答案:

From

MargaretAnderson,DirectorofPersonnelhasrequestedthisreportonemployeebenefitssatisfaction.”Thissentencecanbeusedinthe()sectiononareport.

参考答案:

introduction

Theprincipleof()meansyouhavetowriteyourletterwitha“You-attitude”.

参考答案:

Courtesy

Whichofthefollowingarecorrecttoshowthedate?()

参考答案:

17July,2018

;July17,2018

()aresomeoptionalpartsinabusinessletter?

参考答案:

Enclosure

;Attention

;ReferenceNo.

;Subject

第三章测试

Afactorytourisoneofthemostimportantpartsoftheassessmentofapotentialsupplier.()

参考答案:

对

Selectingtherightsuppliersisoneofthemostimportantconditionsforsuccessfulsourcing()

参考答案:

对

Inafactorytour,thesellercangetacomprehensiveunderstandingoftheproductsandtheproductionprocessinthetour.()

参考答案:

错

Attheendofafactorytour,thesellershouldexpressgratitudeforthetour’sarrangements.().

参考答案:

错

Whatkindofinformationyouwillwanttoseeduringafactorytour?（)

参考答案:

thequalitycontroland

;productdevelopment

;workingenvironment,

;manufacturingsystems.

Howcanyouaskaboutthehistoryofafactory?()

参考答案:

Howlonghasyourfactorybeenestablished?

;Whendidyoustartoperations?

;Whenwastheplantsetup?

Howcanyouaskaboutthequalitycontrolduringafactorytour?()

参考答案:

Howdoyoucontrolquality?

;Howdoyourqualitycontrolsystemswork?

;Whatkindofqualitycontroldoyouoperate?

Duringthefactorytour,youcanaskthefollowinginformation__()

参考答案:

Thesizeofafactory

;Thehistoryofafactory

;Qualitycontrol

;Production

Howcanyouaskaboutthemanufacturingprocess?()

参考答案:

Istheassemblylinecomputer-controlled?

;Istheproductionlinefullyautomated?

;Isproductionmechanised?

Afterthefactorytour,youshouldbeabletocometoaconclusionaboutthesupplier.Theconclusionmaybe:______()

参考答案:

Thefactoryisconsideredasuitablesupplier.

;Thefactorywillnotbeconsideredasasupplieratthistime.

;Thefactorywillbeconsideredasapotentialsupplierafteryouimprovetheconditionsthatarecurrentlyunsatisfactory.

Atradefairreferstoanexhibitionorganizedsothatcompaniesinaspecificindustrycanshowcaseanddemonstratetheirlatestproducts,service,andexaminerecentmarkettrendsandopportunities.()

参考答案:

对

Whenyoutakepartinatraderfair,youneedtodoyourresearchontheinternettoselectthebestshowforyourbusinessdevelopment.()

参考答案:

对

Whenyouparticipateinatraderfair,youcanhavemultiplegoals.()

参考答案:

对

Whenyouchoosethetradefairs,youneedtothinkaboutwhichonewillgiveyourbusinessthebestintermsofyourgoals.()

参考答案:

对

Ifyouaretargetingmultipleaudiences,youdon’tneedtohaveappropriateinformationtomeettheneedsofeach.()

参考答案:

错

Advertisingandpublicityareadispensablepartofparticipationplanning.()

参考答案:

错

Differentaudiences"shop"tradefairsdifferentlyandhavedifferentneeds.()

参考答案:

对

WhichoffollowingsarethetradefairsinChina()?

参考答案:

Beijinginternationalautomotiveexhibition

;CantonFair

;Yiwutradefair

Whenyousetgoalsforyourtradefairparticipation.Whichoffollowingquestionsyouneedtothinkabout?()

参考答案:

Areyoufocusingonpromotionorhopingtolaunchanewproduct?

;Howmanyproductsdoyouwanttosell?

;Howmanyattendeesdoyouwanttostopatyourbooth?

;Whatdoyouwanttogetoutofit?

Whatkindofquestionsyouneedtocareabout,whenyoubookyourboothatatraderfair?()

参考答案:

null

A/An()isarequestmadebyabuyerforgoodsorserviceheisinterestedin.

参考答案:

inquiry

Thereisasteadymarket()yourproductsinourarea.

参考答案:

for

Whenanimporterintendstomakepurchasesofsomegoods,hesendsaletterof()toanexporter.

参考答案:

inquiry

Thebuyerindicatesproductsheneedsbyaskingfordetailedinformationina/an().

参考答案:

generalinquiry

;specificinquiry

Inquiriesgenerallyfallintotwocategories:().

参考答案:

specificinquiry

;generalinquiry

Whichofthefollowingareusedtoaskformaterials?()

参考答案:

Willyoupleasesendusyourlatestcatalogueandpricelist?

;Wewouldbethankfulifyoucouldsendyoursamplesforourreference.

;Weshallappreciateyourpricelistsandsamples.

;Pleasesendusyourcatalogueandpricelist.

Aninquirybythebuyermeansthewillplacealargeorder.()

参考答案:

错

Thebuyercanonlyaskforcataloguesandsamplesinaninquiry.()

参考答案:

错

Intradingactivities,aletterofenquirymeansaletterofinquiry.()

参考答案:

对

Ifthesellerarenotabletosupplythegoodsinquired,hecanrecommendasubstitute.()

参考答案:

对

Weagreetoreduceourprice()USD1