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Module4
FirsttouronthecoachTeachingObjectives1.Understandwhattointroduceonthewaytothehotel2.Improvetheserviceskillsandperformance3.Mastertherelatingwordsandexpressions.Discussion
1.Whatdoesalocalguideinterpretoncoachonthewaytohotelortothedestination?2.Howdoesalocalguidetoentertainthetouristsonlongjourney?
UsefulSentences1.Iseverybodyonthebus?所有人都在车上吗?2.Letmeintroducemyteamtoyoufirst.请允许我介绍一下我的团队。3.we’lldoeverythingpossibletomakeyourvisitapleasantexperience.我们将会竭尽所能使您的旅途愉快。4.Ifyouhaveanyproblemsorrequests,pleasedonothesitatetoletusknow.如果您有什么问题或是请求,请告诉我们。5.Beidaiheiswellknownas“Meccaofviewingbirds”.北戴河被誉为“观鸟的麦加”。6.Let’sgetoffandgotothereceptiondesk.请下车到前台去。7.I’dliketoextendawarmwelcometoyouall.请允许我对您表达热烈的欢迎。8.Youwilldowelltorememberthenumberofourbus.请一定记住车牌号。9.Ihopeyouwillenjoyyourstayinmycity.希望您在这里玩的愉快
ServiceProcedure1.Deliverawelcomespeech2.Introducethehotel3.Saysomethingaboutthelocalclimateandthelatestweatherforecast3.Haveabriefintroductiontothecity4.Narrationsontour
SituationalDialogue
Mr.
White:
How
far
is
it
to
the
hotel?Julie:
About
a
fiftyminute
ride.Is
it
your
first
Visit
to
Beijing?Mr.
White:
Yes,
I
have
been
looking
forward
to
seeing
the
cityJulie:
There’re
many
scenic
spots
and
historical
sites
in
Beijing,
such
as
the
Great
Wall,
the
Ming
Tombsthe
Palace
Museum,
the
Summer
Palaceand
so
onMr.
White:
I
am
really
longing
for
a
VisitJulie:
You
must
be
tired
after
the
long
trip.
I’m
afraid
you
need
a
good
rest
first.Mr.
White:
That's
very
kind
of
you.
Oh,
that
must
be
Tian'anmen.
How
big
the
square
is!Julie:
Yes,
you
can
say
that
again.
It
is
perhaps
one
of
the
largest
squares
in
the
world
today.Mr.
White:
That's
rather
interesting.
What
about
that
building?Julie:
It
is
the
Monument
to
the
People's
Heroes.Mr.
White:
I
see.
By
the
way,
may
I
know
the
meeting
schedule
for
me?Julie:
Here
it
is.
I’m
sure
you'll
have
enough
time
to
see
the
city.
I'll
be
very
glad
to
show
you
around.Mr.
White:
Thank
you.Julie:
Well,
here
we
are.
This
is
the
hotel.
Let's
get
off
and
go
to
the
reception
desk.Mr.
White:
OK.RolePlaySituation1You
are
an
English
tour
guide
who
is
meeting
an
American
tour
group
at
the
airport.On
the
way
to
the
hotel,
you
are
supposed:1)
to
make
a
welcome
speech2)
to
say
something
about
the
hotel3)
to
say
something
about
the
1ocal
climate
and
the
latest
weather
forecast4)
to
brief
on
the
city/region5)
to
explain
the
scene
along
the
wayDiscuss
with
your
partner,
and
then
exchange
your
mess
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