酒店房务部培训 酒店客房常用英语1PPT

酒店客房常用英语日常服务用语1.Thereissomethingwrongwiththenetworkofourhotel,soI’amsorrythatitisnotavailabletomakethenetworkinyourroom.因为现在网络有问题，所以上不了网。2.ThenetworkisOKnow.现在可以上网了。3.Justamomentplease,ourcomputermaintenancemanwillcomehereatonce.请稍等，我们的电脑维护员马上到。4.Thehairdryerisputtingonthewallofyourbathroom.风筒挂在您卫生间的墙壁上。5.Excuseme,doyouneedtochangeyourbedsheets?请问你需要更换你的床单和被套吗？6.MayIusethevacuumcleaner?Itmaybealittlenoisy.我能为你吸尘吗？那样可能会有一点吵。7.MayIdustthefurnitureforyou?我可以给家具抹尘吗？8.Yourroomisalmostready.Ifthereisanythingelsewecanhelp,pleasecallthehousekeepingatExt:62.你的基本上准备好了，如果你还有其它需要请通知房务中心，分机“62”。9.Pleasegotothereceptiondesk,thentheycanmakeanewroom’skeyforyou.请你去前台重新刷新一下房卡。10.Ifyouneedmakeupyourroom,pleasecallthehousekeepingatExt:62.如果你要清洁房间，请通知房务中心，分机：“62”。11.Pleasecallmeifyouneedanything.您有需要的话请叫我。12.Youhaveforgottentolockthedoor.你的房间没有关好。13.MayIcheckyourroom’skey./Pleaseshowmeyourroom’skey我可以检查一下你的房卡吗？14.Youcanfindtheinformationofourhotelintheservicedirectory.在房间的服务指南内可以找到关于酒店的介绍。15.Wakeupservice.叫醒服务16.Excuseme,Iwanttohaveamorning–callservice.canyouhelpme﹖打扰了，我需要叫醒服务，你能帮我吗17.MayIhaveyourroomnumber.﹖能告诉我你的房号吗﹖

18.Isee,whattimeplease﹖我知道了，请问需要在几点中叫醒﹖

6点It′s6o’clock.19.Isee,I′lldoitintime.我清楚了，我将及时叫醒。20.MayIturn-downserviceforyounow﹖现在方便为你开夜床吗﹖21.What’stheturn-downservice﹖甚麽是开夜床﹖22.Thatistosay:Makeupyourroomjustsmiley,boilingthewater,takeawaytherubbish,closingthedrapesandsoon(curtain)简单的说就是清理房间，烧开水，关上窗帘等

23.wouldyoulikemetomakeupyourbed需要整理房间你的床铺吗﹖24.MayImovethesethingsonthetable﹖我可以移动桌上的东西吗﹖25.MayItidyupthereading–desk.我可以收拾你的书桌吗﹖26.MayIvacuumtheroomnow﹖我能现在吸尘吗﹖27.Youmaygotothereceptionforinformation.你可以到前台咨询。28.Yourkeyhaslastefficacy,Youmustgotothereceptionforcheckit.Thanksforyourcooperationandhaveagoodday.你的房卡过期了，需要到前台检查一下。谢谢你的合作，祝你愉快。29.I’mafraidyo