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Case1
XiaoLIandXiaoWangwerecolleagues.XiaoLIgavealotofhelptoXiao
Wangfinanciallyandsocially.RecentlyXiaoLIwouldgetmarried.Butheforg
otinvitingXiaoWangattendhiswedding.LaterXiaoWanggotinformationab
outXiaoLI’weddingandsentRMB500YuantoXiaoLI.
Question:Whatculturalphenomenoncanbereflected?Why?
InChinesecultureinfluencedbyConfucianism,ifsomeonedoesafavorfo
ryou,youshouldreturnthefavortothem.ThisisverycommonforChinese
people..InthephilosophyofConfucianismReciprocityarethebaseofrelation
ships.GratitudeandindebtednessareimportantpartsofChineseculture.Ifa
personfeelsuneasytobeindebtedofsomeone,paybackisnecessarytoachi
evebalanceintherelationship.
Case2
AnEnglishguest:Eachtimeanewdisharrivedhisparentswouldleanov
erandloadmyplatewithtastymorsels.Astheyhadtakenallthetroubletoc
ookitIjusthadtopolishitoff.Assoonasmyplatewasemptytheywouldpu
tmoreon.Ofcourse,Ifeltduty-boundtoeatthattoo.
AChineseguest:CanyouimaginehowmanydishesIhad?Onlyone--
astewwithmeatandvegetables.Themeatwasoverdoneandtoohardtoe
at;greenvegetableswerenolongergreen.Theyneverputfoodonyourplate
butjustaskyoutohelpyourself.Ifyou,asaguest,areshyormodest,waiti
ngforthefoodtobeputonyourplate,youwillremainhalf-starved.
Question:ArethereanydifferencesinhospitalitybetweenaChineseand
English?Whatarethereasons?
Yes.TheChinesestudentfeltdisappointedatBritishhospitalitybecauses
heusedtheChinesewayofshowinghospitalitytojudgetheBritishone.Inth
estorytakingplaceinChina,thewesternercouldn'timaginethatthereshoul
dbesixteendishespreparedforher.Whensheatefromtheeightcolddishes
,shecouldn'teatanymore.ItisbecauseaWesternmealnormallyseversone
maincourseplusastarterandsweetsordesserts.Thefactisthatdifferentp
eopleintheworldshowtheirdifferenthospitalityindifferentways.
Case3
LiLanhadanAmericanfriendSusan.Theyusuallyhadlunchtogetheran
dLiLanoftenaskedSusanforadviceonproblemsshefacedadjustingtoAm
ericansociety.SusangaveLiLanalotofadviceandhelpedhertoimprovehe
rEnglish.OnceLiLanneededurgentlyabigsumofmoneytopayhertuition
fee.SinceshehasnootherfriendsintheStates,sheturnedtoSusanforhelp
andpromisedthatshewouldreturnthemoneysoon.
ToLiLan’sgreatdisappointment,thistimeSusandidn’tseemhappytole
ndthemoneytoher.ThoughLiLanreturnedthemoneyasshepromised,the
ydidn’tgetalongwellfromthenon.
Question:WhydidLiLanfeelunpleasant?
LiLanaskedtoborrowmoneyfromherAmericanfriendSusan,whichisr
arelypartofWesternfriendship.LiLanandSusanhavedifferentexpectations
offriendship.
IntheWest,peopleprefertobeindependentandequalratherthandepe
ndent,sotheydon'tfeelcomfortableinarelationshipinwhichonepersongiv
esmoreandtheotherpersonisdependentonwhatisgiven.Amongfriendst
heymostlyprovideemotionalsupporttoeachotherandspendtimetogether,
sotheyrarelyborroworlendmoneytoeachother.Theywouldaskforaloan
fromthebankratherthanfromtheirfriends.
WhileinChina,peopleexpecttheirfriendstobeloyaltoeachother,andt
heyeventakerisksfortheirfriends.Sotheywouldgivenotonlyemotionals
upporttoeachotherbutalsoconcretehelptoeachother,suchashelpingtof
indajob,solvingaproblem,orevengivingmoneytohelponeoutoveralon
gperiodoftime.Sowhenafriendisinneed,thefirstpersonheorshewants
toaskforhelpisnaturallyhis/herfriend.
Case4
In1997,aDanishwomanfromCopenhagenlefther14-month-
oldbabygirlinastrlleroutsideaManhattanrestaurantwhileshewasinside.
OtherdinersattherestaurantbecameconcernedandcalledNewYorkCityP
olice.Thewomanwaschargedwithendangeringachildandwasjailedfortw
onights.Herchildwasplacedinfostrcare.ThewomanandtheDanishcons
ulateexplainedthatleavingchildrenunattendedoutsidecafesiscommoninD
enmark.Pictureswerewiredtothepoliceshowingnumerousstrollersparked
outsidecafeswhileparentswereeatinginside.
Question:Whatculturalphenomenoncanbereflected?
Thiscasereflectsoneofthebarrerstotheeffetiveinterculturalcommu
ication----
assumingsimilarityinsteadofdiffrence.InAmericanculture,itisilleg
arentstoleavetheirbabyalone.Whereasitiscommonplaceforparentstole
avetheirbabyaloneinDanishculture.TheDanishwomanhadassum
n
alforp
edthat
CopenhagenissimiartoNewYork,thatwhatiscommonlydoneinCopenhag
enisalsocommonlydoneinNewYork.
Case5
Describingthedifferencesofverbalcommu
sepeopleandAmericanpeople.Takeexamp
TheChineseshoutbeloudwhentalkingabouteverything.Directeye-
contactisrarewhenspeakingpersontoperson.Countingonyourfingersisdi
fferent.Insteadofjustholdingoutthenumberoffingersontwohandsasin
America,theChinesehavespecificfingersignsfornumbersonetoten.
Toindicateyourself,Americanstendtousetheirthumborforefingerand
pointatortouchtheirchest.Chinesepeopleusuallypointattheirnosewitht
heirindexfingertodoso.Chinesepeoplefeelnocompunctionagainststaring
atotherpeopleforlongperidsoftime.Youngpeople,bothboysandgirlsu
ptotheageof21,engagesinallmannerofrough-
housing,oftenhittngeachother.Womenoftenwalkarmandarmdownthes
treets.Menandmenholdhandsorembraceshouldersastheywalkoutside.
Nothingiswrongwiththatiftheyarefriends.
Case6
XieLiandTomhavebeenworkingonascientificexperimentataBritishu
niversityforsomemonths.Ithasnotbeentotalysuccessful.Theyarediscus
singthesituationinthelaboratory.
XieLi:Idon’tknowwhereitwentwrong!
Tom:Don’tfeelsobad.Cheerup;you’vedoneyourjob.
XieLi:Butourexperimenthasturnedouttobeafailure.
Tom:Relaxforacoupleofdays.I’llfacethemusic.
XieLi:Tom,wearenotplayingchildren’sgameshere.Thisisascientific
experiment.
Tom:I’venevertakentheexperimentaschild’splayandI’mplayingthe
game.
XieLi:Yousayyou’replayingthegame!It’saratherimportantexperime
nt!
XieLiwalksoutofthelaboratoryangrily.Tomispuzzled.
Question:What’stheprobleminthiscase?
Idiomaticphrasesareoftenmisinterpreted.InEnglish,facethemusicmea
ns:facerealityandtaketheconsequenceandplaythegamemeans:abideco
mpetitionrules.HereXieLimisinterpretedtwoidiomaticphrasesTomused.F
irsthethoughtthatTomdidn’ttakethefailureoftheexperimentseriouslyan
dwantedtoescapefromit,becausehewould“facethemusic”;secondly,he
misinterpretedTom’s“playingthegame”asthathehadn’tdonetheexperime
ntseriously,whichmightleadtoitsfailure.
Case7
AyoungChineseofficer,togetherwithhiswife,wasmeetinganAmericanconsultant
atanairport.Afterphaticcommunication,theconsultantcomplimentedhimonhis
wifeoutofpoliteness,“Yourwifeisbeautiful!”Theofficerfeltembarrassedandsaid,
“Where!Where!”(哪里!哪里!)“Where!Where!”theconsultantwas
puzzledandhadtosay,“Fromheadtofoot.”
Question:WhatwentwronginthecaseandWhy?
Inthiscase,thewordsoftheChineseconveyedamessagequitedifferentfromwhat
wasintended.TheChineseofficerwouldbesuspectedof“fishingforcompliments”
eventhoughtheremarksmighthavebeenquitesincerebecausetheconsultantwas
almostforcedtosay“Yourwifeisbeaut
ifulfromheadtofoot.”Forcedcompliments
likethiscanleaveabadtasteinthemouth.Becauseasfarastheresponsestopraise
andcomplimentsisconcerned,therearegreatdifferencebetweenChinesepeople
andnativeEnglishspeakers.NativeEnglishspeakers,especiallyAmericanstendto
verbalizetheircomplimentsandacceptthem,whereastheChinesetendtoefface
themselvestoshowmodest.Incontrast,nativeEnglishspeakers,inthesame
situation,willsayThankyouorThankyouforsayingsoorThanksalot,etc.to
acknowledgeandacceptthethanksasakindofrecognitionoftheirindividualefforts.
Case8
AyoungChinesewomaninU.SwascomplimentedbyanAmericanwomanforthe
lovelydressshewaswearing:"It'sexquisite.Thecolorsaresobeautiful!"shewas
pleasedbutsomewhatembarrassed.IntypicalChinesefashion,shereplied,"Oh,it's
justanordinarydressIboughtinChina."
Question:WhatwentwronginthecaseandWhy?
Case9
Amarriedcouplearegoingtovisitafriend.Theyhavebeendrivingaroundforsome
timelookingforthestreet.BisangrybecauseArefusestostopandaskdirectionof
someone.
Question:Whatculturalphenomenoncanbereflected?
Thiscasereflectsthemasculineemphasisonmaintainingautonomyandnot
appearingweakorincompetent.Menarelesslikelythanwomentoseekdirections
fromothers.Partofthereasonforthismaywelllieinsensitivityofmentoissuesof
status.Fromtheperspectivetoaskforinformationandhelpfromothersimpliesthat
thepersonaskingisinferior.Fromawoman'spointofview,however,sharing
informationisawayofcementingbonds.
Case10
DedrickandMelitahavebeendatingfortwoyearsandareveryserious.To
celebratetheiranniversaryMelitawantstospendaquieteveninginherapartment
wheretheycantalkabouttherelationshipandbealonewitheachother.When
Dedrickarrives,he'splannedtodineoutandgotoaconcert.Melitafeelshurtthat
hedoesn'twanttotalkandspendtheeveningalonewithher.
Question:couldyouexplainthediffrencesincommunicationbetweenmenand
women?
Case11
AFilipinocouplewasvacationinginEngland.Whiletheywerestrollingalongoneof
themainstreetsofLondonwithaBritishacquaintance,theymetanotherFilinpo
whohadbeenresidingthereforsometime.Hewasagoodfriendfromthepast,
whohasnotseenforseveralyears.Theygreetedeachotherwarmlyandcontinued
theirconversationinaloudandanimatedfashionusingtheirnativelanguage.After
awhiletheBritishbecamenoticeablyagitated,andturnedhisheadawayandsighed.
The
Filipinosnoticedthereaction,andthenresumedtheirconversationbutinaqu
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