世界各洲的商业文化第二组课件

BUSINESSCULTURES

INDIFFERENTCOUNTRIESteammembers:14209103刘玲14209112葛露露14209114卞海丽14209124张楠14209122李丹阳14309130洪苑慈2023/2/11styleofAsiannegotiationEtiquette(礼仪）andinterpersonalrelationshipstrongsenseofteamandteamworkMildlysmoothrichpatienedeep-rootedHierarchyGooduseofmoney2023/2/112023/2/11

JapanPayattentiontoetiquette(礼节）andmannerspresentgiftsandreturnFullypreparedSmallfishtocatchagreatdeal.(吃小亏占大便宜）Grabakeyfigureshowavagueattitude2023/2/11Koreaavoidoctober,midJulyandAugustrespectedthird-partyestablishtrustdon'tsay"no"directlydon'trefuseactivitiesafterdinner2023/2/11

ThecultureofEuropeTheEuropeaneconomyisdevelopedandoccupiesanimportantplaceintheworld.TheEuropeanUnionisoneofourmostimportanttradingpartners.2023/2/112.CustomsandetiquetteRespecting"right".Ladyfirst.Paymuchattentiontocourtesy，suchas·······Bepunctualbutnotaheadoftime.Shakehands:a.stareatoppositepartyb.timeshouldbelongerThegestureof"OK"isrude.Thumbs-upmeansyouareNO.1.2023/2/113.TabooTheythink13isanunluckynumber.Walnut(核桃)issomethingunlucky.BlackFriday.Chrysanthemum(菊花)Rosemeansromance.Donottalkaboutbaseball,basketballorfootball.2023/2/11

ThecultureofCzekhPragueisoneofthemostbeautifulcitiesinEurope,oneofthemostpopulartouristattractionsofworldandaUNESCO（联合国教科文组织）WorldHeritageSite.2023/2/112.Taboospeakloudly,knockdeskwhentalkingthedistancebetweeneachothershouldbe25cm--40cm.Don'thaveabodycontactexcepthandshaking.Don'ttalkaboutthesocialistperiod,youcansaysomethingaboutarchitectureandmusic.TheythinktheyareacentralEuropeancountry,notEasternTheylikeroseandthecolourofblue,white,red.Hateredtrangle,13,Friday.NORTHAMERICA15hospitableconfidentfrankenterintothetopicquicklypursuematerialbenefitsadmirebargainerfast-pacedworkenterprisingUNITEDSTATESCharacteristics17I’mindebt!!1819ConservativeandthinkhighlyofcreditNeverpromisesomethingbeforetheyknoweverythingEnglishbusinessmenKindlyandagreeablebeforenegotiatingUnpredictableandspeakinaveryslowspeedFrenchbusinessmen21-coupsoftenhappen-noeffectonaveragebusinessTheeducationlevelofLatinAmericaislow.--notmanypeoplewithabilityofsupervisoryservice--manyvacationsEmotioningredientstheattitudeofdiscussionhastobeunderstandingAndtotheBrazilianpeople,youshouldnotgivethemhandkerchieforknivesasgifts.Andalsothe"ok"gesturesBritishandAmericanpeopleoftenuse,aredirtyinBrazilianeyes.2023/2/11OCEANIA2023/2/11AboutNegotiationinAustrliadonotlikebargaindonotlikehardsellinNewZealandhaveanegotiationinoffcieatfirsthavealunchforbusinessDinnertimeisnotatimetotalkaboutbusiness2023/2/11AboutBusinessReceptionAustralianadvocateequality,sowhenyoucatchataxialone,youshouldsitnexttothedriver,otherwisetheythinkyouputonairsdon'texpressyourselffreelyduringdinnertime,mostsocialactivitybeginafterdinnerinNewZealand.aviodanytopicabouttribe2023/2/11AboutGreeatingMethodsBusinessmanoftenshakehandsbeforeandafteranbusinessnegotiation.womenusuallydon'tshakehands,butkissothersonthecheekwhengreetinginAustralia.Maoripeopleusuallyrubnoseeachotherasantraditionalgreetingmethod.2023/2/11AboutBodyLangugethumbsupusuallymeanspraiseorSatisfactioninmostcountries,butitisarudegestureinAustralia.InNewZealand,theVforVictorysignisaveryoffensivegesture,especiallydonewiththepalmfacingyourselfWhetherinAustrliaorinNewZealand,theyallhateexaggerateactions.2023/2/11AboutgiftsWhetherinAustraliaorinNewZealand,theyusuallydonotsendapresentwhentheytalkaboutbusiness.Butifyouareinvitedtothierhome,youcanbringflowers、wine、chocolateorsomehandicraftasagift.AfricaIntroductionImportanceforunderstandingAfricanCultureCultureSocialaspect BusinessaspectAfricaistheworld'ssecond-largestandsecond-most-populouscontinent,afterAsia.EasternAfricaCentralAfricaNorthernAfricaWesternAfricaSouthernAfricaImportanceRelationshipbetweenthetopicandoursubject:1.rapideconomicgrowth2.closercooperationwithChina3.whendoingbusiness,causemisunderstandingwithoutknowingeachotherwellcannotcooperatesmoothly,developfriendshiporfuturetrade,evenfail.Culture-SouthAfricaSouthAfrica(TheRainbowNation)Historyofcolonisationandimmigrationcreateasocietyofraciallydiverseorigins,cultures,languagesandbeliefsemergingmulticuturaldiversityinasocietyCulture-SouthAfricaFamily-Thenuclearfamilytogetherwiththeextendedfamilyortribe,areparamounttoanindividual’sexistenceinshapingtheirvaluesandinfluencingtheirbehaviour.BlackandmoretraditionalAfrikaansculturesplaceasmuchemphasisontheextendedfamily.Whitecommunityconsidersthenuclearfamilytobetheprimaryfocus.Time–WhiteSouthAfricans,timeisviewedinamoreformalmanner.BlackSouthAfricansdothingsataslowerpace.Culture-SouthAfricaCommunicationstyles–English-speakingSouthAfricanstendstocreateamorereservedandconservativemannerofcommunicationthataimstoavoidconflict.Blacksmoredirectandhavingexplicitapproachtocommunication.Mostpeoplearefriendlyandhospitableandinvitationslike‘youshouldcomeroundforadrink’or‘popinanytime’areusuallymeantsincerely.AlthoughSouthAfricansareverycasual,itiswisetophoneadayortwoinadvance.Somewillevensuggestyouneednotbothertophonefirst.BusinessCultureBusinessMeetingEtiquetteSchedulebusinessappointmentsasfarinadvanceaspossible.Formalmeetingsandappointmentsusuallybeginandendontime.However,youmaybekeptwaitingafewminutesbycertaingroupsofSouthAfricanswhoaremorerelaxedintheirtimekeeping.Prefertodobusinesswiththosetheyhavemetpreviously.AvitalpartofAfricancultureisrespectforone’sancestorsandelders.ItisdeemedhighlyoffensivetomostSouthAfricansiftheproperrespectforanelderisnotshown,especiallyinmoreruralareas.BusinessCultureBusinessMeetingEtiquetteInitialmeetingsforSouthAfricancompaniesareaboutestablishingpersonalrapportanddevelopingmutualtrust,twovitalelementsinSouthAfricanbusinessculture.BlackSouthAfricanstendtobefolksyanddonotadherestrictlytoagendas.Preferface-to-facemeetingsWorkinghours:MondaytoFriday,8-8.30amto5pm.DifficulttoschedulemeetingsfrommidDecembertomidJanuaryorthetwoweekssurroundingEaster

BusinessCulture

AddressUncommontouseformaltitlesortitlesusingfirstnamesintypicalbusinesssituations.Whenaddressingafemalecolleague,itisadvisedtoavoidusingtheterm‘Miss’inbusinessconversations.Ifthefemale’smaritalstatusisnotknown,itisbesttoleavethosetermsoutastheymaycauseoffense.BusinessCultureBusinessNegotiations

Itisimperativetodevelopmutualtrustbeforenegotiating.Womenhaveyettoattainseniorlevelpositions.Ifyousendawoman,shemustexpecttoencountersomecondescendingbehaviourandtobetestedinwaysthatamalecolleaguewouldnot.Includedeliverydatesincontracts.Deadlinesareoftenviewedasfluidratherthanfirmcommitments.SouthAfricansdonotlikehagglingoverprice.Decision-makingmaybeconcentratedatthetopofthecompanyanddecisionsareoftenmadeafterconsultationwithsubordinates,sotheprocesscanbeslowandprotracted.BusinessCultureGreetingsEnglish-speakingSouthAfricanstendtoadoptaratherpoliteandformalmannerofaddress.InthemoretraditionalAfricansocietiesmuchmoreimportanceisplacedongreetingsomeone,necessarytosayabitmorethanarushed“goodday”byaddingafewquestionslike‘Isallwelltoday?’or‘Isyourfamilywell?’Blacksaregenerallylessinformalandmorepersonalwhengreetingthosetheydonotknow.Commonpractice:offerafirmhandshakewitheyecontact.Femaleassociates:waitforthewomantooffertheirhandfirst.Inasocialsituation,onceoneismorefamiliarwithpeople,menwillgreetwomenfriendswithakissonthecheek.BusinessCultureDo’sandDon’tsDOincludedeadlinedatesincontracts,astheSouthAfricanapproachtodeadlinesisparticularlyc