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广东省汕尾市海丰县后门中学2021年高三英语月考试题含解析一、选择题1.—I’dliketotakeaweek’sholiday.—_________,we’retoobusy.
A.Don’tworry
B.Don’tmentionit
C.Forgetit
D.Pardonme参考答案:D2.Itwas_________thateveryoneliketoreadit.A.asointerestingstory B.soaninterestingstoryC.astorysointeresting D.sointerestingastory参考答案:D3.Wouldn’tyouratheryourchild____successfulwithhisstudyandonthescholarship?A.become
B.became
C.wouldbecome
D.becomes参考答案:B4.IhavebeenlivingintheUnitedStatesfor20years,butseldom______solonelyasnow.A.haveIfelt
B.Ihadfelt
C.Ihavefelt
D.hadIfelt参考答案:A5.Itdoesn’tmatterhowmanytimesyoufail;_________mattersishowmanytimesyoustandupandtryagain.A.which
B.that
C.who
D.what参考答案:D6.ThecostofPrinceCharlesandDianna’swedding______2,000,000pounds.A.addedup
B.addedto
C.addedupto
D.wasaddedupto参考答案:C略7.I’llstayathomeallday
thereisnewsofadmissiontothecollege.A.incase
B.forfearthat C.incaseof
D.sothat参考答案:A8.
Apple'siphone4Sdisappointeditsfans,itslatersuccesswasbeyondwhatpeoplecouldexpect.A.When
B.As
C.Unless
D.While参考答案:D略9.—I’msorry,butIhavetoleaveforthepicnic.—
A.I’dbegladto. B.You’rewelcome. C.Havefun! D.Beyourself!参考答案:C10.He’sboughtacottageinthecountryfor
heretires,withthemoneyhe’ssavedoverhalfofhislife.
A.when
B.where
C.what
D.which参考答案:A11.ThereisnodoubtthattheDiaoyuIslandsare________partofChinaandwhatsomeJapanesehavedonerecentlyisactually________offenceagainstChinesepeople.A.a;/
B.a;the
C.the;/
D./;an参考答案:D12.Itcomesas______surprisethat______dreamofspacetravelwillsooncometrue.
A.a;the
B.the;the
C.the;a
D.a;不填参考答案:A略13.______thosetroublesomemessages,you’dbetternotgiveoutyournumbertoanyonewhomyoudon’tknow.A.Avoiding B.Avoided
C.Havingavoided
D.Toavoid
参考答案:D14.Anyway,Ican’tcheathim,—It’sagainstallmy_______.
A.emotions
B.principles
C.regulations
D.opinions参考答案:B15.Myfatherwenttoworkbycar_______today,buthearrivedatthecopanylater_______.A.asusual;thanusual
B.thanusual;asusual
C.asusual;asusual
D.thanusual;thanusual参考答案:A16.Playingonafrozensportsfieldsoundslikealotoffun.Isn'titratherrisky,
__________.A.though
B.also
C.aswell
D.too参考答案:A17.BesidestheInternet,televisionisanothermajorwayofcommunication_____ustoseetheperformersaswellastohearthevoice.A.permitting
B.topermit
C.beingpermitted
D.permitted参考答案:A
18.Didyouseeamaninblackpassbyjustnow?No,sir.I_____anewspaper.A.read
B.wasreading
C.wouldread
D.amreading参考答案:B略19.Thedoctorthought__________wouldbegoodforyoutohaveaholiday.A.this
B.that
C.it
D.one参考答案:C二、新的题型20.Customerservicereferstothewaythatcompaniesbehavetowardstheircustomers.
36
However,manyatimeorganizationsdon’tfocusoncustomerrelationshipmanagement,andthat’swhatmakescustomersangry,whichisoneofthereasonswhycompanieslosetheircustomers.
37
Firstofall,youneedtorealizethegreatvalueofthecustomers.It’stheywhoaretheboss,andit’sbecauseofthemthatyougetyourpaychecks.Sodotakeyourcustomersseriously.
38
Youneedtoaskthecustomerstherightkindofquestionsandthinkofthepossiblesolutionswhichyoucanprovide.Understandhowtheyfeelaccordingtoaparticularsituation,theirbodylanguage,toneofvoiceandwordstheyspeak.Nevermakeassumptions(臆断)andthinkthatyouknowwhatthecustomerswant.
39
Treatcustomersasindividualsandthebestwaytodothatisusingtheirfirstnameandfindingwaysofpraisingtheminasincereway.Inaddition,therearesomeotherskillswhichwillhelpyouinservingyourcustomersbetter.Forexample,onceyoufinishsolvingtheproblemforthecustomers,beforeendingthecall,alwaysremembertoaskifthereisanythingelseyoucandoforthem.Endthecallwitha“thankyou”.Ifthecustomersareangry,letthemexpresstheirangercompletely.
40
Oncethey’vefinishedspeaking,trytocalmthemdownbyapologizing.Inaword,alwaysrememberthatifthecustomersremainhappy,you’llbeinbusiness.A.Neverinterruptorstartspeakinguntilthey’vefinished.B.Youcanbringinasmanynewcustomersasyouwant.C.Socustomerserviceisimportantandyoushouldknowhowtoimproveit.D.Findingouttheneedsofthecustomersisanotherimportantcustomerservicetip.E.Makingcustomersfeeltheyareimportantisanexcellentwaytoservethem
better.F.It’sthequalityofservicethatdetermineswhetherthecustomerremainswiththe
company.G.Morecompaniesarefindingthattheircustomerserviceshouldnotbelimitedto
stores.参考答案:36.F37.C38.D39.E40.A【学法指导】七选五阅读题,有部分题出现在每一段的开始位置,若问题在段首1.通常是段落主题句。认真阅读该段落,根据段落一致性原则,查找相关词或者同义词,从而推测出主题句,找到答案。2.与后文是并列、转折、因果关系等。着重阅读后文第一两句,锁定线索信号词,然后在选项中查找相关特征词。一般来说正确答案与它后面的一句话的在意思上是衔接的,所以通常情况下,这两句话中会有某种的衔接手段。3.段落间的过渡句。这时要前瞻后望找到启示,即阅读上一段结尾部分,通常正确答案与上一段结尾有机地衔接起来,并结合下一段内容,看所选的答案是否将两段内容连贯起来。38.D根据下文的“Nevermakeassumptions(臆断)andthinkthatyouknowwhatthecustomerswant.”可知,永远不要妄自推断顾客需要什么,一定要弄清楚顾客的需要,故选D。三、阅读理解21.AmsterdamDestinationGuide
Amsterdamisoneofthemostpopulartraveldestinationsintheworld,famousforitsbeautifulcanals,topartmuseums,cyclingcultureandsoon.ItisthecapitalandmostpopulouscityintheNetherlandsandoftenreferredtoasthe“VeniceoftheNorth”becauseofitsexpansivesystemofbridgesandcanals.HerearesomeofthekeypointstorememberasyouplanyourtriptoAmsterdam.BoomSeasonPopulationLanguage(s)CurrencyJanuaryClimateJulyClimateMaytoOctober813,562DutchEuroAveragehigh:
5.8°CAveragehigh:
22.0°C
Must-SeeAttractions
MostvisitorsbegintheirAmsterdamadventureintheOldCentre,whichisfulloftraditionalarchitecture,shoppingcenters,andcoffeeshops.You'llalsowanttocheckoutAmsterdam'sMuseumQuarterintheSouthDistrict,whichisgreatforshoppingattheAlbertCuypMarketandhavingapicnicintheVondelpark.ThetopmuseumstovisittherearetheRijksmusuem,theAnnFrankHouse,andtheVanGoghMuseum.
IfYouHaveTime
ThereareseveralotheruniquedistrictsinAmsterdam,andyoushouldtrytoexploreasmanyofthemastimeallows.TheCanalRingisaUNESCOWorldHeritageSitethatwasoriginallybuilttoattractwealthyhomeownersandisacenterforcelebrityspottingandnightlifetoday.ThePlantageareahasmostofthecity'smuseums,includingtheJewishHistoricalMuseum,theScheepvaartMuseum,andthebotanicalgardens.
MoneySavingTips
Unlessyoureallywanttoseethetulips(郁金香)blooming,avoidbookingbetweenmid-Marchandmid-May.Thisiswhenhotelandflightpricesrise.
LookforaccommodationsinAmsterdam'sSouthDistrict,whereratesaregenerallycheaperthaninthecitycenter.
Buytrainticketsatthemachineinsteadofthecountertosaveabitofmoney.
Insteadofhiringatourguide,hoponacanalboat.They'reinexpensiveandwillgiveyouaspecialpointofviewofthecity.
Checkoutourhomepagetoviewpricecomparisonsforflights,hotels,andrentalcarsbeforeyoubook.(1)WhatcanbelearnedaboutAmsterdamfromthispassage?
A.
Januaryisitspeakseasonfortourism.
B.
TheVanGoghMuseumliesinAmsterdam'sMuseumQuarter.
C.
TheCanalRingisaplacetoattractgardenlovers
D.
Amsterdamiscalledthe“VeniceoftheNorth”becauseofitslocation.(2)InordertosavemoneyinAmsterdam,youcan______.
A.
arrangeaguidedcanaltour
B.
buytrainticketsa
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