新职业英语 轨道交通英语（第二版）教案 Unit 4 Passenger Service

Unit4单元流程说明：.本单元结合轨道交通过程，特别是中长途火车旅行中的饮食和环境条件，对客运生活服务工作进行介绍，包括铁路客运列车的餐车服务、售货车和饮用水服务，地铁列车禁烟和不提倡饮食的规定等。在相关练习中体现了涉外客运餐饮、卫生服务的一些具体问题,模仿真实工作环境供学生练习借鉴。.铁路餐服工作人员是铁路客运服务团队的重要组成部分，无论是由铁路员工承担餐饮服务工作，还是像高铁列车那样服务外包，都要求站、车乘务人员与餐饮服务人员密切协作，主动热情为旅客提供餐饮介绍和价格说明等，体现铁路生活服务工作的形象和质量。.城市地铁和轻轨等属于短途运输，车上不提供餐饮服务，也不提倡在车厢内餐饮，车厢内不设洗手间；旅客的餐饮等问题可在车站休息区解决，大型地铁车站内会设有商铺和书报亭；城轨车厢内严禁吸烟和便溺行为。.旅途生活英语听说训练：通过有关客运列车和地铁车厢内的餐饮服务广播、环境服务问答话题的听、说训练，强化客运服务术语的认知和应用。.列车风光介绍文稿：铁路和城轨列车的运行线路与到站通告中，经常包括对沿途风光与名胜的介绍说明，属于广告类广播文稿。本单元将就此展开合作训练，要求文字简明、用语生动、富有知识性和感染力。Warming-upTask1Key1.D2.E3.A4.F5.B6.CTask2Key(Open)ReadingATranslation交通运输的食宿服务吃、穿、住、行是人们最重要的基本需求。其中，食品和交通在轨道交通中有着千丝万缕的联系。discussfirstandthendecidewhowilldowhat.Presentation.Sspresenttheirevidenceforcompletion.Inthisproject,theyneedtogiveanoralpresentationabouttheirresultofdiscussion.Theyshoulddoitafterstudyingthewholeunit.Notes:Grouping—Dividetheclassintosomegroupsbystudentspickuptheirownpartners,orteachersgroupfastlearnerswithslowlearners.Definingproject-Studentsplayroles,gothroughtheprojecttaskswiththeclassandclarifyrequirementsoftrainaccommodationservice.Presentation——Studentspresenttheirevidenceforcompletioninpairsorgroups.Self-evaluationObjective:Sscanevaluate(heirlanguageskillsinaccordancewiththeUnitObjectives.Time:5minutesSteps:GothroughtheevaluationlistwithSs.Ssticktheboxesonthelistalone.Sscomparetheirworkwithothers.AskseveralSstoreporttheirself-evaluationresults.Commentbriefly.NewWordsandExpressionsLanguagePointsReadingAParagraph1complimentary:adj.conveyingorresemblingacompliment;costingnothing;e.g.Hehadcomplimentaryticketstotakehiswifetoseethemovie.boil:v.whenaliquidboils,orwhenyouboilit,itbecomeshotenoughtoturnintogase.g.Puttheboiledwaterinacleancontainandkeepitintheclosestplaceyoucanfind.Paragraph2cabin:n.smallroomonashiporboatwherepeoplesleep;asmallhousebuiltofwood;usuallyinawoodedarea;theenclosedcompartmentofanaircraftorspacecraftwherepassengersarccarriedv.confinetoasmallspace,suchasacabinc.g.Heshowedhertoasmallcabin.HesatquietlyintheFirstClasscabin,lookingtired.porridge:n.softfoodmadebyboilingoatmealorothermealorlegumesinwaterormilkuntilthicke.g.Theylivedfrugallyoffadietofporridgeandlentils.Paragraph3attendant:n.someonewhosejobistolookafterorhelpcustomersinapublicplacee.g.Thegirlattendanthassetaboutcleaningiheroom.chopstick:n.oriental(ablewareconsistingofapairofsticksusedtoeatfoodwithe.g.He'snotveryskilfulwithhischopsticks.ReadingBParagraph1opposite：adj.beingdirectlyacrossfromeachother;facinge.g.Infacteverythinghedoesisoppositetowhatisconsiderednormalbehaviour.aisle：n.alongnarrowpassage(asinacaveorwoods);passagewaybetweenseatingareasasinanauditoriumorpassengervehicleorbetweenareasofshelvesofgoodsasinstorese.g.Thegirlusheredmealongtheaisletomyseat.Paragraph2landscape:n.anexpanseofscenery'thatcanbeseeninasingleviewe.g.Thatnewfactoryisablotonthelandscapeglamour:n.alluringbeautyorcharm(oftenwithsex-appeal)e.g.Thephonyglamourofnightclubssoonbecamestaleandboring.Paragraph3fond:adj.havingordisplayingwarmthoraffection;extravagantlyorfoolishlylovingandindulgente.g.She'smuchtoofondofthesoundofherownvoice.span:v.tocoverorextendoveranareaortimeperiode.g.Hisactingcareerspanned55years.Paragraph4luxurious:adj.furnishinggratificationofthesensesc.g.Thisisaluxuriouscarcompletewithairconditioningandtelephone.entertain:videenteitainmentfore.g.Thetelevisionprogramisdesignedtoeducateandnotmerelytoentertain.Paragraph5locomotive:n.awheeledvehicleconsistingofaself-propelledenginethatisusedtodrawtrainsalongrailwaytrackse.g.Attheconductor'swhistletheengine-driverstartshislocomotivc-cnginc.VocabularyandStructureTask1Objective:Ssgraspthevocabularyfromthisunitbychangingpartsofspeech.Time:10minutesSteps:SsreadVocabularyandStructureTask1.Ssgivethecorrectanswersbasedon(heirunderstandingofeachsentenceand(hewordsgiveninthebrackets.AskSstoworkindividually.Checktheanswers.Key1.free2.cabin3.disposable4.opposite5.currencies6.fondly7.luxurious8.awesome9.entertained10.SpannedTask2Objective:Ssgrasp(hevocabularyfrom(hisunithychangingpartsofspeech.Time:10minutesSteps:SsreadVocabularyandStructureTask1.Ssgivethecorrectanswersbasedontheirunderstandingofeachsentenceandthewordsgiveninthebrackets.AskSstoworkindividually.Checktheanswers.Key1.landscape2.aisle3.mineralwater4.span5.kindsofporridge7.trolley8.sway9.privacy10.GlamourTask3Objective:Ssknowsomeusefulitemsinthisunit.Time:5minutesSteps:SsreadVocabularyandStructureTask3.Ssworkindividuallyandthencompareanswerswiththeirpartner.Checktheanswerswiththewholeclass.Key.H2.G3.E4.F5.J6.D7.18.C9.A10.BTask4Objective:Ssknowsomeusefulitemsinthisunit.Time:5minutesSteps:SsreadVocabularyandStructureTask3.Ssworkindividuallyandthencompareanswerswiththeirpartner.Checktheanswerswiththewholeclass.KeyTOC\o"1-5"\h\z1.D2.B3.A4.D5.B6.A7.D8.B9.C10.DGrammarTask1Key\.±_4.±_6.±_8.J_10.Task2Key1.Simple2.Complex3.Compound4.Simple5.Compound6.Complex7.Simple8.Compound9.Complex10.SimpleTask3Key1.Wewillgoouttodinnertonightandtheywilljoinus.2.1wouldliketogetthisjobdoneinahurry,butIthinkitwilltakealongtime.Wecouldhavethemeetingtomorrow,orwemaypostponeituntilnextMonday.Wedidn'tchoosethefirstclassseat,fbrwehadtosavemoney.Ican'tstudyeverythingallatonce,soIwillstudythemostimportantconcepts.Idon'tenjoythestudyofchemistrymuch,nordoIliketheothernaturalsciences.Lilywasasuccessfulcareerwoman,yetherhusbandwantedhertobeahousewife.8.Bequick,orwe'llbelatefbrclass.Comealittleearliernexttime,oryou'llmissthebestpartoftheTVshow.Theteachertoldthemtocleanthelectureroom,buthequicklywalkedaway.Task4KeyYouaskhowImetmyboyfriend.Well,it'squiteafunnystory.Doyourememberjfailedoneofmyfinalexams?ThatmeantIhadtospendpartofthesummerincollege.AndthatmeantIcouldn'tgoonholidaywithmyfamily.Thetravelcompanyrefusedtogiveusarefundbecausewecancelledtoolate.Iwasprettyangryaboutit.Thensomethingnicehappened.IthinkIhetravelagenlfellsorryfbrme,becausehehadfailedhisfinalexamwhenhewasastudent.Heagreedtotransfermybookingtoanothertourwhichstartedlaterinthesummer.Iwasreallypleased.Myfatherwastoo,astransferringthebookingmeantthathismonevwasn'tbeingwasted.So,Iwentonthistour.AndImetthisyoungman.Hewasonhisowntoo.Hetoldmehisgirlfriendshouldhavebeenwithhim、buliheyhadaquarrelandshehadrefusedlocome.Weweretheonlyonestravelingalone,sowefoundourselvesgoingaroundthesightstogether.Hehadn'treadabouttheplaceswewerevisitingandIspentmostofmytimetellinghimaboutthem.Wcfoundwe'dfalleninloveattheendofthetour.英语中的句子教学思路（供参考）总的原则：根据不同的分类方法，句子可以分为不同的种类。根据句子的结构，英语中的句子可分为简单句、并列句和复合句。识别与分析句子种类与结构是学生学习的难点之一，但必须成为学生熟练掌握的一门技能，这对于阅读和写作有着至关重要的作用。重点训练：1.判断识别各种句子类型；.三种句子类型之间相互转换与合并；.分析篇章语境下复杂句子的结构。ComprehensiveExercisesTask1KeyTOC\o"1-5"\h\zMysonTimattendsthelocalschool.(SVO)MywifeandIwenttohisschoolyesterday.(SV)Wespoketohisteachers.(SV)TheteachersgaveusTim'sschoolreport.(SVOO)Tim'sreportwasn'tverygood.(SVP)Hismarkswerelowineverysubject.(SVP)Tim'sreportmadehimveryanxious.(SVOC)MywifeandItoldhimtotryharder.(SVOC)Tim'sfriendJimmyseemsveryclever.(SVP)Hegotgoodmarksinallsubjects.(SVO)Task2KeyHetoldusthattheydidn'tgetthecontract.Theyarethenewsecretarieswhoworkinouroffice.Sheisthenursethat/whomIsawatthehospital.

Theyarethechildrenwhosefootballteamwonthematch.Hehadalreadyopenedtheletterbeforeherealizeditwasn'taddressedtohim.willgivethelettertohimassoonasIseehim.THneverfbrgettheschoolwhereIstartedtolearntoplaytheviolin.Hedidn'tcometothemeetingbecausehewasinjuredinacaraccidentyesterday.Itwassuchabigboxthatnobodycouldmoveit.Wewillgotothebeachiftheweatherisfine.Task3that/whichthat/whichthat/whichbut/yetandAlthough/Thoughandbut/yetandAs/Sincethat/which1().thatthat/whichbut/yetandAlthough/Thoughandbut/yetandAs/Sincethat/which1().thatTask4SuggestedAnswersIstillrememberthefirstdaywhencametocollege.Itwasasunnydayandeverythingseemedfreshtome.Iwasveryexcitedlikeotherfreshmenbecausemydreamofbecomingacollegestudenthadconictrue.Thiswasreallyaturningpointinmylife.Lookingatthemodernclassroombuildingsandthelargelibrary,Ifeltproudofmycollege.1knewthatgoingtocollegewouldbeagoodopportunityformetoobtainagreatdealofknowledgeusefulformyfuturecareer,butstudyingatcollegewasalsoagreatchallenge(ome,forIhad(olearnhowtoovercomethedifficultiesinmystudyandlifeatcollege.Anyway,Iwasdeterminedtostudyhardinordertoliveuptotheexpectationsofmyparentsandmyfriends.IwassurethatIwouldmeetthechallenge,makethebestoftheopportunityandprovemyselfaworthycollegestudent.Istillrememberthefirstdaywhen地铁的运行时间短，车厢内的空间有限。地铁车厢内禁止饮食。食物残渣清理不当可能会吸引啮齿类动物，对地铁线路和运营安全构成巨大威肋，。因此，在地铁站里根本看不到食品手推车和售货亭。但是，地铁通道和连接地卜.商业场所不受此类限制。许多著名的地铁商业中心，如南京新街口站和深圳欢乐谷站，在他们的商业区有大量的餐饮服务，一些年轻人甚至喜欢寻找好的“地铁美食”。火车运行距离远，所以配备了电锅炉，提供免费饮用水，但一般不提供免费餐食。一些新的高铁列车为乘客提供免费瓶装矿泉水，并为商务座和软卧座的乘客提供一些零食或餐食。火车上可能会有手推车出售食品、饮料、当地特产和其他日常必需品。最常见的食物包括面包、香肠和方便面。一些乘客甚至自带方便面，用锅炉里的水装满碗。长途列车设有餐车，乘客可以在那里购买餐食。它通常在火车的中间车厢。每列火车都有一个厨房和餐车，车上有桌子和座位，乘客可以坐下来吃饭。早餐，他们可以选择大米粥、面条、鸡蛋、面包和牛奶，每份价格约为10元。午餐和晚餐包括一些与小餐馆类似的菜肴。在用餐时间，餐车会非常拥挤。在用餐时间之间，乘客们可以离开他们通常的座位，享受一杯冰啤酒或一杯茶。在长途列车上，可能会有餐车服务人员推着手推车穿过每个车厢，出售盒装中国食品。容器和筷子都是一次性的。食物可以用现金或电子支付支付。一些高铁现在通过餐车或快餐服务，通过扫描订购或外卖服务，提供食品送到座位。当然，乘客也可以在火车停靠的站台上购买食物或饮料。大多数大型火车站都设有报亭和餐车等设施。Task1Objective:Sscanskimapassageforspecificinformation.Time:5minutes.Steps:Ssworkindividually.Checktheanswerwiththewholeclassbygettingindividualstudent(ocorrectthefalsestatement.KeyFTFTTTask2Objective:Ssknowsomeusefulitemsneededtounderstandthepassage.Time:10minutesSteps:SsreadReadingATask2.Ssworkindividuallyandthencompareanswerswiththeirpartner.Checktheanswerswiththewholeclass.Key1.c2.a3.d4.h5.b6.c7.f8.i9.g10.jTask3Objective:Sscanusethevocabularyfromthisunit.Time:10minutesSteps:SsreadReadingATask3.Ssgivethecorrectanswersindividually.Checktheanswers.KeyWithsubways,theoperatingtimeisshortandtheroominacarriageisshort.Eatinganddrinkingarcprohibitedinsidesubwaytrains.Trainsrunlongdistances,sotheyareequiDDedwithelectricwaterboilerstoprovidefreedrinkingwater,butgenerallydonotofferfreemeals.Theremaybetrolleysonthetraintosellfood,beverages,localspecialties,andotherdailynecessities.Long-distancetrainshaveadiningcarwherepassengersmaypurchasemeals.Ilisusuallyfoundinthemiddlecarriageoftrains.Onalong-distancetrain,theremaybedining-carservicestaffpushingtrolleysthrougheachcompartment,sellingboxedChinesefood.Thefoodcanbepaidforwithcashordigitalpayment.Listening&SpeakingTasklObjective:Sscanaccuratelywritedownthemissinginformationintheannouncement.Time:15minutesScriptGoodmorning,thisisyourChiefConductorspeaking.LunchisnowbeingservedinthediningcarinCarriage8.ThemenuincludesChineseandWesternsetmealsandwehaveasmallalacartemenu.Packagedmealsarealsoavailableforpurchasefromourmobiletrolleyservice.ThevendingcartswillbebroughtthroughallcaiTiagesbythecrewduringthenexthour.After1:30p.m.,snacks,softdrinks,breadandinstantnoodleswillbeonsaleinthediningcarandfromthetrolleyserviceuntildinnerisservedat6:00p.m.Wchopeyouarcenjoyingyourjourney.KeyGoodmorning,thisisyourChiefConductorspeaking.LunchisnowbeingservedinthediningcarinCarriage8.ThemenuincludesChineseandWesternsetmealsandwehaveasmallalacartemenu.Packagedmealsarealsoavailableforpurchasefromourmobileirolleyservice.Thevendingcartswillbebroughtthroughallcarriagesbythecrewduringthenexthour.After1:30p.m.,snacks,softdrinks,breadandinstantnoodleswillbeonsaleinthediningcarandfromthetrolleyserviceuntildinnerisservedat6:00p.m.Wehopeyouareenjoyingyourjourney.Task2Objective:Ssknowhowtomakeaconversationrelatedtothegivenserviceannouncement.Time:15minutesSteps:Ssread(heconversation.Sschoose(heroles.Ssmakeaconversation.Ssrole-playtheconversationintheclass.Suggestion:Theteachermayhelpthestudentstoformingroupsoftwoandpracticethedialoguevividly.Thentheycouldchangeroles,andchangepartners.Task3Objective:Sscanaccuratelywritedownthemissinginformationintheannouncement.Time:15minutesScriptLadiesandgentlemen,pleaseallowmetotellyouaboutthefacilitiesandservicesinthesoftsleepercompartments.Asyoucansee,therearefourberthsineachcabin.Foreachberth,thereisawoolenblanket,sheetsandapillow,andthereisapairofslipperseachunderthelowerberths.Thereisathermosflaskunderthesmalltabicwhichwe'llfillatregularintervals.Themainlightswillbeturnedoffat9:30p.m.buteveryberthhasanindividuallightwhichwillbeoperationalallnight.1amstationedattheendofthecarriageandwillbeatyourserviceforthewholejourneyifyouhaveanyproblemsorquestions.Thankyouforyourattention.KeyLadiesandgentlemen,pleaseallowmetotellyouaboutthefacilitiesandservicesinthesoftsleepercompartments.Asyoucansee,therearefourberthsineachcabin.Foreachberth,thereisawoolenblanket,sheetsandapillow,andthereisapairofslipperseachunderthelowerberths.Thereisathermosflaskunderthesmalltablewhichwe'llfillatregularintervals.Themainlightswillbeturnedoffat9:30p.m.buteveryberthhasanindividuallightwhichwillbeoperationalallnight.Iamstationedattheendofthecarriageandwillbeatyourserviceforthewholejourneyifyouhaveanyproblemsorquestions.Thankyouforyourattention.Task4Objective:Ssknowhowtomakeaconversationabouttheservicebetweenapassengerandaconductoronthetrain.Time:15minutesSteps:Ssreadtheconversationandfillinthemissingwords.Check(heanswerswiththewholeclass.Sschoosetheroles.Ssmakeaconversation.Ssrole-playtheconversationintheclass.KeyExcuseme,Conductor.Whatisthetemperatureinsidethecarriage?About18degreecentigrade.Theheatingsystemhasjustbeenopened.Soitwillbewarmerlater.IthinkIhavecaughtacold.Istillfeelquiteshivery.Couldyoubringmeanotherblanket?Sure.Doyouneedtotakeyourtemperatureordoyouneedanymedicine?No,thanks.IthinkIneedacupofhotwater.Letmefillyourcupforyou.Thankyou.AndisthistheknobforTVvolumecontrol?It'sabitloud.No.That'sthevolume-controlknobfortheloudspeaker.TheTViscentrallycontrolled,Tmafraid.Tiltalktothemandseeiftheycanreduceitabit.A:That'sverykindofyou.Task5Objective:Ssknowhow(omakeaconversationbetweenapassengerandaconductoraboutthegiveninformation.Time:15minutesSteps:Ssreadtheconversationandfillinthemissingsentencesfrom(hetable.Sschoosetheroles.Ssmakeaconversation.Ssrole-playtheconversationintheclass.KeyA：Excuseme.Isthereanothertoiletinthiscoach?B：Yes,Ihere'saloiletateachendofChecoach.A：CanIusethisonenow?Thalotheronehasbeenoccupiedforquiteawhile.B：I'mafYaidallthetoiletsarelockedalpresent.Sorry.A：Whyisthat?B：BecausetheirainisapproachingTaiyuanstation.Toiletsonthetrainarenotsupposedtobeusedwhenthetrainisstationaryatbigstations.A：Oh,Isee.Buthowlongwillthetrainstayinthestation?B：Onlysixminutes.「msorrybutyouwillhavetowait.A：That'sOK.Pleasetellmewhenit'savailable.B：Sure,Iwill.Task6Objective:Ssknowhowtomakeaconversationbetweenapassengerandaconductor.Time:15minutesSteps:Ssread(heconversationandpaymoreattentiontotheunderlinedsentences.Sschoosetheroles.Ssmakeaconversation.Ssrole-playtheconversationintheclass.Suggestion:Freegrouporganizationofthree.Studentsshouldchangetheirrolesinthegroupwhenpracticetheconversationmorethanonetime.ReadingBBackgroundInformationTouristtrainsmakethejourneypleasantforthoseboundformajortouristcities.ThesoftsleepingcarriagesrunningonChina'srailwaysarepartitionedintocompartmentseachcontainingfourcushionedberthsarrangedinupperandlowerberths.Internationalrailwaythroughtransportisavailableonthefollowingroutes:Beijing-UlanBator-Moscow;Beijing-Manzhouli-Moscow;Beijing-Pyongyang;Urumqi-AlmaAta;Beijing-Hanoi;Beijing-UlanBator.Ontheseroutesexpresspassenger(rainsruninbothdirections.IttakessixtosevendaysforanexpresstraintoreachBeijingfromMoscowbywayofUlanBatororManzhouli.TravelingbytraininChinaisoneoftheconvenientwaystovisitmajordestinationsinChinaandisusedwidelybythelocalpopulation.Itmightaslobetheonlychoiceforforeigntouriststoseecolorfulcultureofminorityethnicsinsomeremoteareas.Translation我爱火车旅行我在火车上写这篇文章。我旁边的男人在读书，坐我对面的男子在学习，隔着过道、另一名男子在架着腿看报，后面，一位祖父陪他的小孙子在玩耍。每个人似乎都自得其乐。刚走过来的列车乘务员将热水添满乘客的茶杯。我爱火车。事实上我想说火车是我最喜欢的长途交通方式。列车轻摇，穿越风景，引人坠入无边遐思，车上至今到处闪现着某种昔口时光的魔力，站台上仍然呈现与那些著名的黑白电影中相似的铁路场景，旅客辞别亲人，列车嘶鸣、开车哨响，满目行囊。我特别喜欢卧铺列车，我曾乘坐卧铺列车行遍全球。泰国的卧铺是最舒服的，白天它们是宽敞的单人座椅，晚上，漂亮的乘务员走过来，手腕上下翻飞，“瞧”一座席变身床铺!他们还为每一位乘客挡上私密的窗帘。清晨，你可以买杯咖啡，杯子和托盘都是粉红色的。此外还有更多的享受，比如餐车。最近我在秘鲁搭乘了从库斯科到普诺的火车，这是我曾经历过的最豪华的旅行。我们的车厢配备的是扶手椅而不是那种标准火车座席，午餐有三道菜式，配着厚厚的白色桌布、正宗的瓷盘和银制餐具。在酒吧里，我们一边慵懒地喝着鸡尾酒，一边欣赏几位音乐家演奏安第斯音乐；在车尾的观光车厢，我们充分领略到美丽的雪山盛景。火车上的洗手间是由深色木材和大理石装制的，即使在飞机上的头等舱，你也没用过大理石的洗手盆吧！明年我离开中国时，我打算乘坐从北京到莫斯科的跨西伯利亚国际特快列车，在一列火车上用6天的时间铿锵穿越北方世界。多么欢乐的时光啊！Task1Objective:SscanmakecoiTectchoicesaccordingtotheunit.Time:10minutes.Steps:Ssworkindividually.Checktheanswerwiththewholeclassbygettingindividualstudenttogivethecorrectanswers.Commentbriefly.

Key1-5CBADDTask2Objective:Ssknowsomeusefulitemsinthisunit.Time:5minutesSteps:SsreadReadingBTask2.Ssworkindividuallyandthencompareanswerswiththeirpartner.Checktheanswerswiththewholeclass.摇摆着通过把脚架起使某人进入某种不真实的状态来到附近Key摇摆着通过把脚架起使某人进入某种不真实的状态来到附近comearoundlong-distancejourney长途旅行befondof喜爱Task3Objective:Sscanusethevocabularyfromthisunitinothercontexts.Time:10minutesSteps:SsreadReadingBTask3.Ssgivethecorrectanswersbasedontheirunderstandingofeachsentenceandthewordsorphrasesgiveninthetabic.AskSstoworkindividually.Checktheanswers.KeyAtrainattendanthasjustarrivedwithhotwatertofilluppassengersnteajars.Platformsarestillsimilartothoseinrailwayscenesfromfamousblackandwhitefilms.There'saprivacycurtainforeverypassengerinThait