UniEiquee-AnOverview-社交礼仪-求职职场-实用文档

Etiquette

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PlanAnOverviewEtiquetteasaRuleBusinessandEtiquetteBusinessEthicandCultureProfessionalYourProfessionalPresenceTobetheBestHunterMakeYourAppearanceWorkforYouPlanWearingandDiningClothesDoMaketheManTableMannersMatterCommunicationMakePoliteConversationMakeaPhoneCallProfessionallySayitRightNegotiationEtiquettePlanEtiquetteinandoutofOfficeBeDiplomaticintheOfficeBeKindintheOfficeComprehensiveConsiderationCross-culturalConsideration(withamovie)WorkinMNCsEvaluationAttendanceandPerformance(40%)FinalExam(60%)Paperwork(30%)+Presentation(30%)Paperwork300-500wordsTheme:narrowdown!Presentation3minsperpersonPlace:2#103Date:Dec.15/22/29,2015LiNaofChinaduringthegamewithDinaraSafinaofRussiaonSaturday.ThefrustratedLiNashouted“Shutup!”inEnglishatacheeringChineseaudienceduringawomen’ssinglessemifinalmatchonSaturday.TheyellcameasLilostacriticalsetpointshortlybeforelosingthematchtoRussia’sDinaraSafina6-7(3),5-7,endingChina’shopetowinasilverorgoldmedalinsinglestennisplay.“Shut-upGate”Reaction:Can’tshejustspeakChinese?Shethinksshe’ssoWesternized.Youcan’texpecteveryonetounderstandtherulesofwatchingatennisgame.WhatwecandoasChineseistocheerasmuchaswecanwheneverweseeourplayerscompeting.What’swrongwiththat?ThereisnothingwrongonLi’sparteither.It’sonlytoocommonforplayerstoletoutemotionsonatenniscourt,and“shutup”isasnormalasanyotherexpressionusedonsuchoccasions.It’sallaboutthepridewefeelaswegrowintoastrongernationandintegratewiththerestoftheworld.“Shut-upGate”shutupv.1.refusetotalkorstoptalking;fallsilent2.causetobequietornottalk“Shut-upGate”Etiquette--AGameWhyBowingWentOutOfFashionInTheU.S.

Mentowomen,inferiorstosuperiors,andequalsofhighersocialranktoeachother.Avestigeofalessdemocraticsociety.ThomasJeffersonlikedtoshakehandsinsteadofbowing.Duringthelate19thandearly20thcenturies,bowingsignifiedmembershipinso-calledpolitesociety.ByWorldWarII,thebowwasonitslastlegs,reservedmostlyfordebutanteballs(元媛舞会/成人礼舞会).

IfyouweretheU.S.presidentwhoplanstogreet

EmperorAkihito,whosefatherruledwhenJapanbombedPearlHarborin1941,wouldyoubowtohim? ObamagreetedEmperorAkihitowithasimultaneoushandshakeandnearly90-degreebow.

U.S.presidentsfrombothpoliticalpartiesoftenhavebeencriticizedforattemptsatculturallysensitivegreetingstohigh-rankingforeigners.

Obama’skowtowingtoSaudiArabia?Accident.FormerPresidentGeorgeW.Bush,aRepublican,wasmockedforholdingSaudiCrownPrinceAbdullah'shand,atraditionalsignoffriendshipintheMiddleEast,astheystrolledtogetherin2005.（搜狐）希拉拉克北大演讲讲见闻：法国国人绅士礼节节最迷人记者：请问希希拉克本人给给你的第一印印象是什么？？学生：希拉克克总统走上演演讲台后，用用法国式的绅绅士礼节向会会场的师生行行礼。法国的的绅士风度太太迷人了，比比英国人的礼礼仪更显高贵贵文雅。不过过，我觉得希希拉克本人不不像克林顿那那样特别幽默默，但是很和和蔼。Hand-kissingFauxPas?justone-handedlipsdon'ttouchdon'ttearhand-bowdon'tgrabhand-seizetipsNegotiation:FriendsandOpponentsMANILA,Philippines-TheUSgovernmentsaidSundayitmadean"honestmistake"whenitdisplayedaninvertedPhilippineflag-whichwrongfullysignifiedthattheSoutheastAsiannationwasinastateofwar

-inameetinghostedbyPresidentBarackObama.PhilippineflagLeeMyung-bakiswavingthenationalflagofROKupsidedown.WhichisthecorrectKorea’’sNationalFlag?UAE(UnitedArabEmirates)KuwaitClinton's““reset””gifttoRussianForeignMinisterattheirmeetingwasmeanttounderscoretheObamaadministration'sreadinessto"topresstheresetbutton"intieswithMoscow.ButinsteadoftheRussianwordfor"reset"(perezagruzka)itfeaturedaslightlydifferentwordmeaning"overload"or"overcharged"(peregruzka).SummerDavos:MeetingoftheNewChampionsWhyDalian?"DalianischosenbasedonherpreferentialfacilitiesandenvironmentandthereputationasaNewChampionscity"DalianChina:DaliantoHost'SummerDavos'in2009(February21,2008)—AndreSchneider,COOoftheWorldEconomicForumDalianreadyforSummerDavosDalianShangrilaHotelwillofferchamberlainservicetoVIPguests.Over1,300participantsfrom86countriesandregionswillattendthemeetingtobeheldfromSept.10to12.DalianreadyforSummerDavosPicturetakenonSeptember7,2009showsthebedroompreparedforKlausSchwab,founderandchairmanoftheWorldEconomicForum(WEF),attheShangrilaHotelinDalian.EtiquetteScience?Art?Culture?Friendship?Tactic?Superstitious?…BadMannersMatterMoreTheCaseoftheMissingGripAnadministrativeassistantextendedherhandwhenthejobapplicantenteredtheroom.Notonlydidtheapplicantfailtoextendhisownhand,buthesaid,“Idon’tshakehandswithwomen.””Whentheassistantbroughttheapplicant’’sfiletoherboss,shetoldhimwhathadhappened.Thecandidatedidnotgetthejob,whichinvolvedfrequentinteractionwithpeople.Thecandidatecalledthefollowingdaytoapologizeforhisbehavior,butitwastoolate.BadMannersMatterMoreTheTerminalTypoAfemalebusinessownerreceivesnumerousresumeseachweek.Anywiththesalutation“DearSir”,orwithtypos(排印错误)endupinthetrash.BadMannersMatterMoreTheAirportSnafuAsalesrepresentativewenttopickupthedistrictmanager.Buthedidn’’toffertohelpwiththeluggage,eventhoughhiscarwasparkedinaremoteparkinglot.Whentheyfinallyreachedthecar,itwasdirtyandlittered;moreoverhehadaspotonhistie.Hewasnotputonthepromotionlist.BadMannersMatterMoreTheManWhoDrankTooMuchAmanagementtraineeinanaccountingfirmwenttoacompanyoutingatacountryclubandtreateditasasocialevent.Hedranktoomuch,andbecameloudandboring.Hedidnotgetanoffertojointhefirm.BadMannersMatterMoreTheWomaninaHurryBecauseameetingwasrunninglate,aparticipantbecameimpatient.Shepulledacellularphonefromherbriefcaseandcalledhervoicemail,takingnotesonthemessagewhilethemeetingwasstillunderway.Heractionwasnoisy,distractingandrude.Hercallmanagedtoputherownprofessionaladvancementonhold.Asuccessfulcareerdoesn’tcomeonlytothosewho’veworkedlongestorhardestortothosewhohavethemostimpressiverésumés.Thesedays,manycorporationsareunwillingtosendpeopletothefrontlinesunlesstheyhavealittlepolish,style,andfinesse(技巧、策略略).Alittlefinessecangiveyouacompetitiveedgeoverotherapplicantswhomaynotbeaspolishedasyouare.ONETIQUETTEEtiquettetosocietyiswhatapparelistotheindividual.Withoutapparelmenwouldgoinshamefulnuditywhichwouldsurelyleadtothecorruptionofmorals;andwithoutetiquettesocietywouldbeinapitiablestateandthenecessaryintercoursebetweenitsmemberswouldbeinterferedwithbyneedlessoffencesandtroubles.Ifsocietywereatrain,theetiquettewouldbetherailsalongwhichonlythetraincouldrumbleforth;ifsocietywereastatecoach,theetiquettewouldbethewheelsandaxis,onwhichonlythecoachcouldrollforward.Thelackofproprietieswouldmaketheclosefriendsturntobethemostdecidedenemiesandthefriendlyoralliedcountriesdeclarewaragainsteachother.Wecanfindmanyexamplesinthehistoryofmankind.Standonceremonybeforeanyoneelseandtotakepainsnottodoanythingagainstetiquettelestyougiveoffencesormakeenemies.,isacodethatgovernstheexpectationsofsocialbehavior,accordingtothecontemporaryconventionalnormwithinasociety,socialclass,orgroup.Usuallyunwritten,itmaybecodifiedinwrittenform.Etiquetteusuallyreflectsformulasofconductinwhichsocietyortraditionhaveinvested.Anetiquettemayreflectanunderlyingethicalcode,oritmaygrowmoreasafashion.Like"culture",itisawordthathasgraduallygrownplural,especiallyinamulti-ethnicsocietywithmanyclashingexpectations.Thus,itisnowpossibletoreferto"anetiquette"or"aculture",realizingthatthesemaynotbeuniversal.EtiquetteSimpleEtiquetteGreetingrelatives,friendsandacquaintanceswithwarmthandrespectRefrainingfrominsultsandpryingcuriosityOfferinghospitalitytoguestsWearingclothingsuitedtotheoccasionContributingtoconversationswithoutdominatingthemOfferingassistancetothoseinneedEatingneatlyandquietlySimpleEtiquetteAvoidingdisturbingotherswithunnecessarynoiseFollowingestablishedrulesofanorganizationuponbecomingamemberArrivingpromptlywhenexpectedComfortingtheorphansRespondingtoinvitationspromptlyAcceptinggiftsorfavorswithhumilityandtoacknowledgethempromptlywiththanksorrefusingthegiftpolitely(e.g.athank-youcard)Survivingandthrivingintheworkplaceisn’’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Expressingnegativeattitudes.Ifyouarefeelingandthinkingnegatively,yourmindsetwillfindexpressioninsurliness,badtemper,andgeneralunpleasantness.Wearinginappropriateclothing.Althoughweliketothinkthatwejudgeothersbytheirbehaviorandnottheirappearance,itremainstruethatwebaseouropinionsofothers,toalargedegree,onwhatwesee.Survivingandthrivingintheworkplaceisn’’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Failingtomakeintroductions.Allowingsomeonetostandaroundwithoutintroducinghimorhercanmakeeveryonepresentfeeluncomfortable.Disregardingsocialcourtesies.Forgettingtosayplease,thankyou,andexcusemeandfailingtoperformothercommoncivilitiesmakescolleaguesandsuperiorsdoubtyourjudgment.Survivingandthrivingintheworkplaceisn’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Criticizingothersinpublic.Generally,thecriticizercomesofflookingworsethanthepersonbeingcriticized.Takingmessagescarelessly.Makingpeoplewait.Pronouncingnameswrongorforgettingnamesaltogether.Survivingandthrivingintheworkplaceisn’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Usingvulgarandinappropriatelanguage.Givingsomeonetherunaround(搪塞或推推诿),whichmeansthingslikeduckingresponsibilityandgivingvagueorconflictinganswers.Whengreetingsomeoneforthefirsttime,acuppedhandshake(inwhichyourlefthandcoversthenormalhandshake)isagoodwaytoshowmysincerityandinterest.False.Youdonotneedtodothecuppedhandshake,whichcanbeseenashumble.Useyourrighthandandgiveafirmhandshake--justdon'tsqueezetoohard.Thehandshakeshouldbebrief,butlongenoughforbothpartiestosayeachother'snameingreeting.Afirmhandshakecommunicatesconfidence,interest,andrespect.Besides,youshouldavoid:limphandshakes,dampandunpleasanthandshakes,andsweatyhandshakes.TorFAtaninterviewormeeting,itisgenerallynecessaryformetostanduponlywhenawomanwalksintotheroom(regardlessofmygender).False.Regardlessofyourgender,youshouldalwaysstandupwhensomeonewalksintotheroom,regardlessoftheirgender.Whensomeoneenterstheroom,youshouldriseifyouareseated,smile,extendyourhandandgreetthepersonwithafirmhandshake.TorFAtjobfairs--andotherprofessionalsettings--whenIreceiveabusinesscardfromsomeone,Ishouldtakethetimetoreallyreadthecardbeforestickingitinmypocketorbriefcase.True.Itisseenasquiterudewhenapersonwhoreceivesabusinesscardquicklyputsthecardaway.Youshouldshowrespectforthepersonwhogaveyouthecardbyreviewingitforafewseconds,perhapsevenusingthattimetoremembertheperson'sname.Thenthankthepersonforthebusinesscardandputitaway.TorFIshouldalwaysturnoff(orsilence)mycellphonebeforeheadingintoanyintervieworbusinessmeeting.True.Ifsomethingishappeninginyourlifethatissoimportantthatyouneedtobeavailable,perhapsthebestsolutionistopostponetheinterview.Ataminimum,youshouldturnallyourelectronicequipment'ssoundoff,utilizingthevibrationmodeifyouhaveit.Butmostetiquetteexpertsactuallysuggestturningoffallbeepersandphonesbeforeanybusinessmeeting.TorFIndiningsituations,mydrinksareonmyrightandmybreadplateisonmyleft.True.Youwillalwaysfindyourdrinks--waterglass,wineglass,andotherglasses--toyourrightandyourbread(andperhapssalad)toyourleft.TorFCommonQuestionsQuestionHowcanIencouragenewacquaintancestobemoresensitiveabouttheuseofinsiderjargoninsocialsituations?Theotherday,Iwasataprofessionalorganizationmeeting.Severalofthepeopleweretalkingaboutwhatwasgoingonintheirindustry.Itwasdifficulttogetinvolvedintheconversationbecausetheyallseemedtobespeakingtheirownlanguage——usingacronymsthatmeantalottothemandnothingtomeandtheotherpeopleatourtable.CommonQuestionsAnswerWhilesomepeoplemayassumethateveryoneunderstandstheirparticularabbreviationsandindustryjargon,othersmayactuallyperceiveitasa““foreignlanguage.””Thenexttimeyoufindyourselfinthistypeofsituation,simplytaketheplungeandaskthepeopletoassistyoubyclarifyingwhattheacronymsmean.Byrequestingclarification,youmayheightentheirawarenessandtheymayeitheraskifeveryoneknowswhatcertainabbreviationsorinsidertalkreferstoorrefrainfromusingexclusionarytalkduringgatheringsthatinclude““outsiders.””CommonQuestionsQuestionWhentalkingtosomeonewhoisconfinedtoawheelchair,isitappropriatetobendorkneeldowntotheperson’’slevel?CommonQuestionsAnswerNo.Youshouldn’’tbenddowntotalktoapersonwhoisconfinedtowheelchair,anymorethanyouwouldstoopdowntotalktosomeonewhoisshorterthanyou.Whilewe’’reonthesubject,avoidtalkinginademeaningorcondescendingmannertopeoplewhoareconfinedtowheelchairsorwhosufferanyotherdisabilities.Physicallimitationsdonotimplyreducedmentalcapacity.COMMONOFFICEETIQUETTEMISTAKESMenrushingtoopenthedoororpulloutachairforafemaleco-worker/womenwaitingforamaleco-workertoopenthedoororpulloutachair.Ifanyco-worker,maleorfemale,needshelptoopenadoorortopulloutachairforanyreason,thenoffertodosoforthem.Menwaitingforwomentoexitanelevatorfirst.Whoeverisstandinginthefrontoftheelevatorwhenthedooropensshouldexitfirst.Waitingforthepersonwhocalledtoendtheconversationfirst.Afterthepurposeofthecallhasbeenfulfilled,eitherpartymaycourteouslyterminatethephonecall.COMMONOFFICEETIQUETTEMISTAKESTrackingdownacallerwhenthelinewasdisconnectedduringacall.Whoeverplacedthecallinitiallyhastheresponsibilityforcallingtheotherpartyback.Handwritingallpersonalnotes.Anypersonalnote,i.e.congratulationsandthankyounotes,withtheexceptionofcondolences,maybetypewritten.Shakinghandsacrossyourdesk;remainingseatedbecauseyouareawomanwhensomeonecomesinforanappointment.Whensomeoneentersyourofficeforanofficialvisit,bothmaleandfemaleshouldstandup,stepfrombehindthedesk,andoffertheirhandforahandshake.Then,offertheotherpersonaseat.Ifthevisitisafirst,itisbesttotakeaseatincloseproximitytotheguest,ratherthanconductingbusinessacrossadesk.COMMONOFFICEETIQUETTEMISTAKESReferringtoageand/orgenderwhenmakingintroductions.Rankandpositiontakeprecedentoverageorgenderwhenintroducingonepersontoanother.Exchangingbusinesscardsduringlunchesanddinners.Unlessthemealisconsideredaworkinglunch/dinnerinadvance,i.e.,youworkon,review,discussbusinessdocuments,takenotes,etc.asyoueat,waituntilthemealisfinishedandyouareleavingtoexchangebusinesscards.COMMONOFFICEETIQUETTEMISTAKESAddressingyourbossbytheirfirstnamewhenaroundcolleagueswhodonotnormallyaddressthebossbytheirfirstname.Officeprotocol,whichdiffersfromofficetoofficeevenwithinoneorganisation,determineswhoiscalledbytheirfirstnameandwhoiscalledbyacourtesytitle.Evenifyourbosshastoldyoutousetheirfirstname,usetheirtitlewheninfrontofothers.Theexceptionistheofficewhereeveryone,regardlessofrank,iscalledbytheirfirstnameallthetime.9、静夜四无无邻，荒居居旧业贫。。。1月-231月-23Wednesday,January4,202310、雨中黄黄叶树，，灯下白白头人。。。23:33:0123:33:0123:331/4/202311:33:01PM11、以我独沈久久，愧君相见见频。。1月-2323:33:0123:33Jan-2304-Jan-2312、故人江海海别，几度度隔山川。。。23:33:0123:33:0123:33Wednesday,January4,202313、乍乍见见翻翻疑疑梦梦，，相相悲悲各各问问年年。。。。1月月-231月月-2323:33:0123:33:01January4,202314、他乡生生白发，，旧国见见青山。。。04一一月202311:33:01下下午23:33:011月-2315、比不了得得就不比，，得不到的的就不要。。。。一月2311:33下午1月-2323:33January4,202316、行动出成果果，工作出财财富。。2023/1/423:33:0123:33:0104January202317、做前，能够够环视四周；；做时，你只只能或者最好好沿着以脚为为起点的射线线向前。。11:33:01下午午11:33下下午23:33:0