国外商业企业类PPT模板

CIOSpeak:TrendsinITSpendingandMultisourcing–KeystoSourcingSuccessKenBrame,CIO,AutoZone

Dr.P.P.(Daru)Darukhanavala,VP&CTO

BritishPetroleum

SandeepChouhan,CIO,BarclaysBankPLC

KurtPotter,ResearchDirector,Gartner中牟看牛皮癣最好的医院◆郑州华柱医院牛皮癣诊疗中心◆电话QQ:318582990【纯中药专利治疗】新农合报销【30%-70%】!地址：郑州市西大街1号(二七广场东行100米路北)。安阳银屑病医院哪家好/97c0b8f593cc44d9a6b9377978bde388.html安阳治疗银屑病医院/97c0b8f593cc44d9a6b9377978bde388.html安阳治疗银屑病比较好的医院/97c0b8f593cc44d9a6b9377978bde388.html安阳治疗银屑病最好的医院/97c0b8f593cc44d9a6b9377978bde388.html安阳最好的银屑病医院/97c0b8f593cc44d9a6b9377978bde388.html安阳银屑病专科医院/116daf7357484289bc8242daf0ec2eca.html安阳银屑病专科医院/8576a15607bc433499985b97ed9e83b0.html安阳专业治疗银屑病医院/97c0b8f593cc44d9a6b9377978bde388.html安阳银屑病正规医院/116daf7357484289bc8242daf0ec2eca.html安阳银屑病权威医院/116daf7357484289bc8242daf0ec2eca.html新乡银屑病医院/e0a0531422b449c5a319f0c9c96efc49.html新乡银屑病专科医院/7043e127a914428ba41c5aaba7c0318b.html新乡专业治疗银屑病医院/e0a0531422b449c5a319f0c9c96efc49.html新乡银屑病权威医院/7043e127a914428ba41c5aaba7c0318b.html焦作银屑病医院/4a61615595674af79206d07b90d7107c.html焦作银屑病医院哪家好/4a61615595674af79206d07b90d7107c.html焦作治疗银屑病医院/4a61615595674af79206d07b90d7107c.html焦作治疗银屑病比较好的医院/4a61615595674af79206d07b90d7107c.html焦作治疗银屑病最好的医院/4a61615595674af79206d07b90d7107c.html焦作最好的银屑病医院/4a61615595674af79206d07b90d7107c.htmlKurtPotter–ResearchDirector,ITServicesandOutsourcingforGartner,Inc.

ResearchdirectorwithGartnerResearch'sTechnologyandServiceProvidergroup.SpecializesintrendsfortheNorthAmericanIToutsourcingmarket.Outsourcingresearchincludedatacenter,desktop,helpdesk,enterpriseapplicationsandnetworkmanagement.Co-leaderfortheGartnerITOutsourcingResearchCommunity,aninternalGartnerforumforinnovationinIToutsourcing.Leadanalystfor“GartneronOutsourcing,2007-2008,”theflagshipannualreportonthestateofIToutsourcingandBPO.PreviouslyLedtheGartnerBestPracticesCouncilforITSourcing,apeerexchangeforumdedicatedtoorganizationswhomanagelargeoutsourcingengagements.ResearchleadforITSpendingandChargebackStrategiesKenBrame–CIOforAutoZoneAutoZone,a$6.2billionchainofautopartsstoreswithover4,000locationsintheUSandMexico.Previously,CIOforseveralleadingretailcompaniesincluding:BassProShops,aleadingmulti-channeloutdoorandsportinggoodsretailerServiceMerchandise,alargemulti-channeljewelryandhardlinesspecialtystorechain.

OtherExperienceCTOforaleadingsoftwarecompanythatdevelopedsolutionsforretailers.VariousITandbusinessmanagementpositionswithotherleadingDepartmentStore,FashionApparel,Grocery,andDrugretailcompanies.ThefirsthalfofcareerwasspentonthebusinesssideofretailingandthesecondhalfontheITside.PastChairoftheRetailIndustryLeadersAssn.’s(RILA)TechnologyLeader’sCouncilandtheAssociationforRetailTechnologyStandards(ARTS).EducationMBAandBBA–TexasTechUniversity,USADr.P.P.(Daru)Darukhanavala–VP&ChiefTechnologyOfficer,Digital&CommunicationsTechnologyfor

BritishPetroleumHisteammatchesexternaltechnologyinnovationtoBP’sbusinessrequirementsusingaVC-typeapproachtorapidadoption.Histeamappliesdigitaltechnologiesandservicestoforcemajorbusinessprocesstransformationaswellascostefficienciesacrossallofthebusinesssegments.LedtheITintegrationprogrammesfortheBP-AmocomergerandtheArcoacquisition.PreviouslyDirector,GlobalITServicesfortheBPGroup,responsibleforestablishingstandardITinfrastructureservicesworld-wide.ITFunctionalChiefforBPExplorationgloballybasedinLondon.CIOforBPExplorationintheContinentalUSandAlaska.Director,CorporateSupercomputingCenterandHeadoftheCorporateManagementScienceGroupforTheStandardOilCo.EducationPhDandMSdegreesinOperationsResearchfromCaseWesternReserveUniversity,ClevelandOhio,andB.TechinMechanicalEngineeringfromtheIndianInstituteofTechnology,Bombay.SandeepChouhan–CIO&GlobalHeadofApplicationDeliveryServicesforBarclaysBankPLCLeadstheexecutionofhisvisionandstrategyforGlobalApplicationDeliverytohelpBarclaysrealiseitsglobalgrowthambitions.20yearsexperienceofdevelopingandimplementingITStrategywithinGlobalBanking&Financeorganisations.Throughstandardisedglobalplatforms,greatercontrolandtransparencyofprocesseshehasalreadymadesignificantinroadsinimprovingthedeliveryofITservicestoBarclays.Focusonestablishingtrustedpartnershipswithexternalvendorsandprovidingpeoplewithclearfocusandenhancedcareerpaths.PreviouslyMorganStanley,CIO,InternationalConsumerBankingGroup.Citigroup,severalSeniorManagementrolesandestablishmentofOffshoreDeliveryCentrestosupportthebusinessglobally.©2006Gartner,Inc.AllRightsReserved.站长素材SC.CHINAZ.COMMultisourcing:ConventionalWisdomandFactsOrganizationsthatdevelopthenecessarycompetenciesandtreatmultisourcingasadisciplinewillbesuccessfulForsomeorganizations,multisourcingisatrainwreckwaitingtohappenSomeorganizationswithadvancedsourcingcapabilitieswillconsolidateprovidersandreducethenumberofprovidersusedLateadopterstoIToutsourcingwilluseoneortwoprovidersStrategicreasonstousemultipleIToutsourcingprovidersGainaccesstobestofbreedservicesCreatehealthycompetitionbetweenprovidersforbetterserviceandcompetitivepricingAllowforlessdisruptionifreplacementofaserviceproviderisnecessaryMultisourcingDefinedMultisourcingisthedisciplined

provisioningandblendingofbusinessandITservicesfromtheoptimalsetofinternalandexternalproviders

inthepursuitofbusinessgoals.

MultisourcingisNOT:DoingalotofoutsourcingUsingalotofprovidersOffshoringAlltheaboveEnterprisesWillSpend$17BilliononManagingITOutsourcingEngagementsin2008-WW$USD,Billions.ExcludesDiscreteITServices&BPOEnterprisesspend3%to10%ofcontractvalueonmanagingIToutsourcingengagementsArangeof5%to7%isreasonabletomanageIToutsourcingdeals1.5%to5.0%ofinternalITspendingisdevotedtomanagingIToutsourcingMultisourcingmayforcethetypicalenterprisetobecloserto10%Worldwide,112%IncreaseIntheNumberofProvidersUsedforITOSince2005N=631,InfrastructureandApplicationsOutsourcingAverages WWNAEUA/P2007 9.1 5.5 8.1 13.92005 4.3 4.1 3.9 3.4Outsourcingvs.Multisourcing

OutsourcingActions

Adhoc/reactionaryTacticaleventProblem-focusedReactive,compulsiveSituationalreactionSeparatedManagedmetrics"Supplier"relationshipCommandandcontrolMultisourcingDisciplinesStrategicandrepeatableStudied,operatingmodelOutcome-focusedPredictive,monitored,measuredComprehensiveanddisciplinedIntegratedGovernedoutcome"Partner"relationshipTrustandcontrolAreYouMultisourcing-Competent?ProgramManagement- Managingsourcing-relatedstrategic

andchangeactivities

PerformanceManagementSourcingperformancestandardsandcontinuousimprovementStrategyManagement- Sourcing,business,operationsand

ITstrategyalignmentDemandManagement- Consistentapproachandstandardizedprocessesformeetingbusinessdemands

ServicesManagement- Seamless,integrateddeliveryofinternalandexternalservicesFinancialManagement- Sourcingfunding,pricing,invoicing,chargeback,andpriceandperformancebenchmarkingPeopleManagement- Changemanagement,training,recruitmentandtransitionof

retainedorganizational

competenciesanddesignRelationshipManagement- AlignmentofobjectivesforservicerelationshipstoachievethestrategicobjectivesofallpartiesContractManagement- Sourcing-relatedcontractdevelopmentandcontractadministrationactivitiesContextual

OrientationMultisourcingRequiresLeadershipCapacityforGeneratingFuture

BusinessValueHigh-Value"SweetSpot"TheVersatilistHistorical"SweetSpot"TheSpecialistLocalKnowledgeRolesandExperiencesAptitudeIndustry,ProcessLeadershipMultisourcingRolesandCompetenciesServiceleadership:

SetsstrategicdirectionandbusinessvalueexpectationsArchitectureandstandardsdevelopment:Setsdirection,bothinternalandexternalBusinessenhancement:

Directs

innovationandmonitorsservicevalueProvidermanagement:

VendorrelationshipmanagementService-

SpecificBusinessBehavioralLowMediumHighKey:SourcingGovernanceDefinedSourcinggovernanceistheassignmentofrightsandresponsibilitiesfordecisionsregardinginternallyandexternallyprovidedresourcesandservices,withtheobjectiveofensuringservicecoordinationandachievingbusinessresults,accordingtotheorganization'ssourcingprinciples.SourcingGovernance:ResponsibilitiesSolutions:CoordinationBusinesscase

(ROI,risks)PlanninganddesignCoordinationDelivery"Broker"relationshipOperations:EvaluationStandardsMetrics,evaluationDocumentationQualityassuranceBestpracticesMarketanalysisVendoranalysisSelectionNegotiationContractdevelopmentResources:SourcingPoliciesActionsSocializationCouncilsCommitteesCommunitiesSourcingActionsSourcingMaximsBusinessMaximsBusinessMaximsMaximsLinkStrategiesto

SourcingActionsBusinessStrategySourcingStrategyITStrategyOperationsStrategyBusinessAlignmentStartOutWiththeRightFocus;

ChangetheDecisionSequenceDisciplinedMultisourcingLevelofcompetencyanddifferentiationCostimprovement,

operationsimprovementor

businessperformanceCustomorstandardizedDomesticornondomesticOptions/ChoicesInternalorexternalorhybridTacticalOutsourcingWhoWhatWhereHowWhyWhyWhatWhoHowWhereBusinessAlignmentGoalsDirectionsPoliciesProceduresStandardsConflictsSetupchange

andexitmanagementStrategyDemandSkillsResourcesSupplierselectionRelationshipResponsibilityPlanningProgrammanagementChangemanagementScopeand

servicelevelsOLAsIntegrationFundingAssetsCost

control

andestimatingPricingEquityContinuousimprovementPerformanceassessmentDeal

evaluationRiskanalysisCorporate

auditAuditReportsForecastsLessonsCommun-icationsFeedback

Co-ManagementRelationship

IntegrationDevelopingTrustWhile

MaintainingAppropriateControlsConsi