职场英语-商务英语写作之公务信函怎么写

职场英语：商务英语写作之公务信函怎么写？商务写作:公务信函之道歉与解释Appology&Explanation【例子1道歉】DearMr./Ms,WearesorrywecannotsendyouimmediatelythecatalogueandpricelistforwhichyouaskedinyourletterofMarch10.Suppliesareexpectedfromtheprintersintwoweeksandassoonaswereceivethem,wewillsendyouacopy.Yoursfaithfully,XXX尊敬的先生/小姐，对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。您诚挚的xxx【例子2解释】DearMr./Ms,IwasveryconcernedwhenIreceivedyourletterofyesterdaycomplainingthatthecentralheatingsysteminyournewhousehadnotbeencompletedbythedatepromised.Onreferringtoourearliercorrespondence,IfindthatIhadmistakenthedateforcompletion.ThefaultisentirelymineandIdeeplyregretthatitshouldhaveoccurred.Irealizetheinconvenienceouroversightmustbecausingyouandwilldoeverythingpossibletoavoidanyfurtherdelay.Ihavealreadygiveninstructionsfortheworktohavepriorityandtheengineersworkingonthejobtobeplacedonovertime.Thesearrangementsshouldseetheinstallationcompletedbynextweekend.Yoursfaithfully尊敬的先生/小姐，昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。你诚挚的更多职场英语：商务写作公务信格式请移步普特英语听力网商务英语栏目（英语祝福信、请求信、求学信、感谢信、邀请信、求助信、推荐信、应聘信等等格式）商务写作:公务信函之证明信公务信函之证明信私人和公务信函--分类举例--证明信(Certificate)证明信包括下列几项：1.你是以什么资格了解被证明人或被证明公司的。2.你认识被证明人或被证明公司有多久了。3.被证明人或被证明公司的可靠性和能力如何。【例子1】EustonUKLTD8185BARNLEYROADDUNDEE28thSeptember,1996Ref:PVH/ltjJason&SonLtd.ParksideManorBurnsideDumfriesDearSir,Thankyouforyourletterof20September,requestingareferenceforClairishComputersLtd.Theanswerstoyourquestionsareasfollows:1.WehaveemployedClairishComputersLtd.sinceJanuary1995.2.ClairishComputershashelpedourcompanyrectifyanewcomputersystemthathadbeenbadlyinstalledbyanotherfirmofconsultants.Ithasdrawnupasystemspecificationforareplacementsystemandhaschosenappropriatehardware.3.WedidnotselectClairishComputersfromseveralcandidates.4.Wewerenotfirsttimecomputerusers.5.Ourfirstsystemisworkingsatisfactorily.Thereplacementsystemisstilltoonewtocommenton.6.WearesatisfiedwiththeworkofClairishComputers.Thevariousstageswerecompletedontime,andthechargesagreedwiththequotes.7.TherewascontinuityofstaffatClairishComputers.IanBairdmanagedthework,whichwascarriedoutbyAlexJohnstonandJamesMacReady.8.Thestafftrainingwaseffectivelycarriedout.Yoursfaithfully,PeterHaddon,Director【例子2】Doctor'sCertificateOct.18,2000Thisistocertifythatthepatient,Mr.Thomas,male,aged41,wasadmittedintoourhospitalonOct.9,2000,forsufferingfromacuteappendicitis.Afterimmediateoperationandtendaysoftreatment,hehasgotcompleterecoveryandwillbedischargedonDec.19,2000.Itissuggestedthatherestforoneweekathomebeforeresuminghiswork.JackHopkinsSurgeonincharge【例子3】Certificate(80)LuZi,No.2140ThisistocertificatethatMr.ZhaoDongholdsadiplomaissuedtohiminJuly,1980byLiaoningUniversity(DiplomaNo.058)andthatwehavecarefullycheckedthesealoftheuniversityandthesignaturebyPresidentZhouYongrong.JinanNotaryPublicOfficeLiaoningProvinceThePeople'sRepublicofChinaNotary:FangHongjianMay2,2001商务写作:公务信函之辞退信公务信函之辞退信私人和公务信函--分类举例--辞退信（及辞职信）TerminatingEngagement【辞退信例子】To:FrancisWu,GeneralOfficeFrom:MarcMorgan,DirectorofPersonnelDate:June5,2023Subject:TerminatingEngagementMr.Wu,youmayalreadyknowthattheDirectorsofthecompanywillsoonhavefinishedthereorganizationofthebusinessandthatthiswillresultinadecreaseinstaff.Iamverysorrytoinformyouthatyourpositionisonethatwillshortlybecomeredundant,andthatyouserviceswillnotcontinueaftertheendofthismonth.Wehavenocauseofcomplaintagainstyou,onthecontrary,wearequitesatisfiedwithyourservicesduringthethreeyears.Thereductionofstaffisentirelyduetobusinessdoldrums.Youwillofcoursebeentitledtoaredundancypayment.Inyourcaseyouwillbegivenonemonth‘ssalaryforeveryyearofservicewiththecompany.Besides,weshallbepleasedtoprovideanyprospectiveemployerwithatestimonialofyourcharacterandability.Pleasecontactmeifyouhaveanyquestions.【辞职信例子】To:RobertSmith,SalesManagerFrom:BobFu,SalesDevelopmentDate:May6,2023Subject:TerminatingEngagmentMr.Smith,IhaveworkedintheSalesDevelopmentasasalesmanforsixyears,andIhavebeensatisfiedwiththisposition.However,afriendofmineintroducedmetoGoldlionCompany,andIhavedecidedtoacceptapostthatwillgivemegreaterpossibilitiesforpromotionandanincreaseinmysalary.Ithereforewritethismemoasformalnoticetoterminatemyengagementwithyouonemonthfromtoday'sdate.商务写作:公务信函之投诉信私人和公务信函--分类举例--投诉信LettersofComplaint【例子1】FlorenceTrunkemeyerCollegeofBusinessBallStateUniversityMuncie,IN47300November15,1998GeneralComputerCorporationEngineeringDepartmentP.O.Box73219FortWorth,TX76108DearSir:WithreferencetoourorderNo.W98,the120computersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday,butweregretthat20setswerebadlydamaged.Thepackagescontainingthecomputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedthecomputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.Weshallbegladifyouwillreplaceall20setsassoonaspossible.Meanwhile,wehaveputthedamagedcomputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforcompensation.Yourssincerely,(Signature)【例子2】SunnyCompany34ZhongchengRoadJinlianBuildingShanghaiSeptember12,2001SalesmanagerEleganceClothingCompany45WestStreet,NanjingJiangsuProvinceDearMr.Chang:OnSeptember10,ourorderfor280women'scottonsweaterswasdulyreceived,butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.Wehadthecaseinvestigatedimmediately,andtheresultshowsthedamagewasduetoimproperpacking,forwhichthesuppliersaredefinitelyresponsible.Needlesstosay,wehavesufferedagreatlossfromthis,aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplytous.Sincerelyyours,SunnyLeeManager商务写作:公务信函之私人介绍信私人和公务信函--分类举例--私人介绍信PrivateLetterofIntroduction【例子1】Directions:OneofyourclassmatesandfriendsLiFangwillgotoauniversityinNewYorktostudyforseveralmonths.PleasewritealettertoanAmericanfriendinNewYorkandintroduceLiFangtohim/her.Youshouldwriteabout100wordsanddonotneedtowritetheaddress.DearMrsMark,IamgivingMissFangLi,aclassmateofmine,thisnoteofintroductiontoyouandMr.Mark,whenshegoestovisitNewYorkCity.MissLiismygoodfriend.Sheisinvitedbyauniversitytostudythereforafewmonths.Sheisakindyounglady.Ibelieveyouwillenjoymeetingandknowingeachotherandbecomefriends.Itismyhopethatyouwillkindlyinvitehertostayinyourhouseforafewdays.KindregardsVeryaffectionately,×××值得注意：Itismyhopethat...是一个强调句式，意同Ihopethat.stayinyourhouse表示在你家小住。【例子2】Directions:YourfriendMaryBrownwillgotoWashingtonD.C.nextmonth.WritealettertoTonywhoisthereandintroduceMarytohim.Youshouldwriteabout100wordsanddonotneedtowritetheaddress.DearTony,ThisletterwillintroducemybestfriendMaryBrownofwhomyou’veoftenheardmemention.SheisgoingtobeinWashingtonD.C.nextmonthtolecture.Iwantverymuchtohavehermeetyouthere.Andthisseemslikeanexcellentchanceforyoutomeeteachother.Ithinkbothofyouwillhavealotincommon.SofarasIknow,youbothareinterestedinmodernliterature.Onceyoumeether,youwillreallyenjoyhercompany.Anykindnesstoherwillbedulyappreciatedbyme.Yoursaffectionately,×××值得注意：这是一个向朋友介绍朋友的介绍信。Tony和Mary都是写信人的朋友，在他看来，他们志同道合，有共同爱好，所以希望他们相识，信中说"youbothareinterestedinmodernliteratureonceyoumeether,youwillreallyenjoyhercompany".商务写作:公务信函之应聘信私人和公务信函--分类举例--应聘信Accepti