客户档案管理FilingManagement

客户档案管理FilingManagement客户档案管理FilingManagement客户档案管理FilingManagementA:Cindy,didyoufindthefileIwantedB:I’vechecked,butit’snotinthecompany.But,weshouldhaveacopyofit.A:That’sgreat.But,isitapre-meetingcopyorapost-meetingcopyB:Ibelieveit’sapre-meetingcopy.A:ThatmeanstroublebecauseIaddedmorematerialtoit.B:It’salright,Mr.Wilson,IthinkImayhavesomeofthematerialsinmyrecords.Practical DialogueA:Cindy,didyoufindthefileIwantedB:I’vechecked,butit’snotinthecompany.But,weshouldhaveacopyofit.A:That’sgreat.But,isitapre-meetingcopyorapost-meetingcopyB:Ibelieveit’sapre-meetingcopy.A:ThatmeanstroublebecauseIaddedmorematerialtoit.B:It’salright,Mr.Wilson,IthinkImayhavesomeofthematerialsinmyrecords.Practical DialogueA:That’swonderful.GetitquickformetocheckthroughsothatIcanhavesomedatafortomorrow’smeeting.B:Alright.AnythingelseA:Ohyes,pleasefilethesedocumentsforme,andbringmethefileonMr.Jake’scompany.B:Thebusinessofficehasyettosendthatdocumentover.A:NotsentoveryetWhathappenedB:They’restillstudyingit,andwillsenditoverwhenthey’vedone.A:What’stakingsolongWhataretheydoingB:Well,thepersoninchargewasonleaveyesterday.A:Pleasetellthebusinessmanagerthattoavoidsuchadelayinthefuture,findsomeoneelsetofillinwhensomeoneinhisdepartmenttakesaleave.B:Yes,I’llnotifyhimrightnow.PracticalSentences我可以确定，那份资料我已经存档了。

I’mcertainthatI’vealreadyfiledthematerial.你还记得我们的档案系统的运作方式吗？

Doyoustillrememberhowourfilingsystemworks我找不到那份文件。

Ican’tfindthatdocument.所有的档案是按字母顺序排列的。

Alltherecordsarearrangedalphabetically.记得下班前一定要把档案存档，

Remembertofiletherecordsbeforeyougetoffwork.PracticalSentences文件打孔要一致，才可以使文件平整。

Thepunchholeshavetobeproperlyalignedsothatthedocumentscanfitneatlyintothebinders.我准备明天把所有的档案都清理一下。

I’mgoingtosortoutallthefilestomorrow.马上帮我查一下布朗先生名下的档案袋。

HelpmecheckallthefilesonMr.Brownrightnow.把日期放在末尾，让总经理签字。

PutthedateonthebottomlinefortheGeneralManagertosign.档案整理

filing的语源是拉丁语的filium，是丝、细绳的意思档案系统可如以下的流程表示：

文书制作→运用→保管→放置→保存保管是指文件放在使用部门的管理。保存指文件不在用部门的保存。归档中重要的事情是建立在需要档案时马上取出的系统。

Notes档案类型商业文件businessdocument

名片businesscard

通讯录addressbook

报告report备忘录memorandum调查报告surveyreport

剪报clipping

证书certificate

目录catalogue

账本accountbookNotesA:南希，文件处理掉之前，要再确认。B:我知道。A:此外，请把文件归档须知公布在布告栏上。B:需要各部门主管签名吗？A:需要，签完名后再贴上去。ExerciseA:Nancy,beforeyoudisposedocuments,pleasedoublecheck.B:Yes,Iknow.A:Also,putuptheguidelinesforfilin