商务英语课程课件Unit-1Applying-for-a-Job

UNIT申请工作

1

LearningObjectives

Preparingforajobinterview

Talkingabouteducationalbackground,qualifications,experiencesandspecialskills

WritingacurriculumvitaeandaletterofapplicationApplyingforaJobUNIT申请工作1Applyin1◆SpeakingTask◆Warm-upPractice

◆

ListeningTask◆

Follow-upPracticeCONTENTS◆WritingTask◆ReadingTask◆SpeakingTask◆Warm-upPrac2Warming-upPracticeWeneedtodiscusssomequestionsaboutwhatwearegoingtolearninthisunit.Sure,that’llhelpusunderstandbetteraboutwhatweareaskedtodo.Warming-upPracticeWeneedto31.Readthefollowingtelephonetips.

TipsforJobInterview1)Learnaboutthecompany.2)Haveaspecificjoborjobsinmind.3)Prepareanswerstobroadquestionsaboutyourself.4)Preparequestionsofyourown.5)Practiceaninterviewwithafriendorrelative.6)Arrivebeforethescheduledtimeofyourinterview.7)Makeagoodfirstimpression.8)Relaxandanswereachquestionconcisely.9)Bepositiveandenthusiastic.10)Thanktheinterviewerfortheirtimeandshakehandsfirmly.

1.Readthefollowingtelephone4

2.Discussthefollowingquestions:a)Whichdoyouthinkarethefivemostimportantinterviewtips?Why?b)Whichofthetipsdoyoudisagreewith?Why?c)Canyouaddmoretipsasadviceforjobinterview?d)Whenlookingforajob,whatfactorsdoyouconsiderimportant?Pleaselistanumberoffactorsinorderofimportance,andcompareitwithyourpartner’s.Trytostateyourreasons.e)Whenapplyingforajob,whatpreparationsdoyouthinkyoushouldmake?f)Discussinpairsorgroupswhatkindofcompanyyouwouldliketoworkinandgivereasons.

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Whenacompanyneedstorecruitoremploynewpeople,itmaydecidetoadvertisethejoborpositionintheappointmentssectionofanewspaper.Peoplewhoareinterestedcanthenapplyforthejobbysendinginaletterofapplicationorcoveringletter(UScoverletter)andacurriculumvitaeorCV(USrésumé)containingdetailsoftheireducationandexperience.Acompanymayalsoaskcandidatestocompleteastandardapplicationform.Thecompany’sHumanResourceDepartmentwillthenselectthemostsuitableapplicationsandprepareashortlistofcandidatesorapplicants,whoareinvitedtoattendaninterview.

3.KeyvocabularyCanyoucompletethepassagewithrightwordsorphrases?Whenacompanyneedsto6Informationyoushouldknowaboutthecompanypriortoyourinterview:

•Organizationalstructure•Divisions/departmentsthatinterestyou•Products/Services•TrainingPrograms•Sizeofcompany•Howlonghavetheybeeninbusiness•Typesofclients•Growthinthepastandfuturepotential•Jobdescription&jobtitle•Newproductsandservicestheyaredeveloping•Employeebenefits•Geographiclocation

INTERVIEWPREPARATION

Informationyoushouldknowab7INTERVIEWPREPARATION

•Memorizethenameofthepersonwhowillinterviewyou.Nothingcouldbemoreembarrassingthanforgettingtheirnameorcallingthembythewrongname!•

Decidewhatyouwillwear.•

Getagoodnight'ssleep.•Arrive15minutesearly.Thisnotonlyshowsthatyouarepromptitalsogivesyouachancetogainyourcomposure.Befriendlytothereceptionist/secretarytheyoftenareaskedtheiropinion!

INTERVIEWPREPARATION

8DURINGTHEINTERVIEW

•Startitofflikeawinner.•Becomfortable.•

Listenattentively.•

Avoidnervousmannerisms.•Speakclearly.•

Bepositiveandenthusiastic.•

Askpertinentquestions.

•Whenitisover,standup,thanktheinterviewerfortheirtimeandshakehandsfirmly.•

Besuretofindoutthenextstep.DURINGTHEINTERVIEW

•St9AFTERTHEINTERVIEW

•Thenextdaywritetheinterviewerabriefnotereiteratingyourinterestinthejob.

•Followup.Ifyouhaven'theardfromtheinterviewerwithinthetimeframeindicatedatthecloseoftheinterview,callthemtorelayapolitereminderthatyou'restillinterestedinthejob.Askwhentheyplantomakeahiringdecision.•Ifyouaren'thired...Ifyoucontinuetobeinterestedinthecompany,itpaystokeepintouchwiththeinterviewer.Often,throughpersistence,youmaybeofferedapositionatalaterdate.•ChinUp.Gearupforyournextinterview.Afterallthemoreinterviewsyoutacklethemorepolishedyoubecome.Youmaywanttocontacttheinterviewerwhorejected

youandseeifyoucangetanypointersonwhattoimprovebeforeyournextinterview.AFTERTHEINTERVIEW10THEINTERVIEWER'SHIDDENAGENDA

Thefollowingaresometypicalconcernsinterviewershave,whichyouneedtoaddresswhenansweringquestions.Besensitivetotheseconcerns,answeringallquestionsinthemostpositivewaytobuildpsychologicalleverageandpositionyourselffortheoffer.Doestheapplicanthavetheabilitytodothejob?Canheorshemanagepeople?Howdoesheorsherelatetopeople?Whatkindofapersonisthis?Aleader?Whatstrengthsdoesheorshehavethatweneed?Whyhastherebeenanumberofjobchanges?Inwhatareasisheorsheweak?Howwillthisaffectperformance?Whatcontributionhastheapplicantmade?Whatarehisorherambitions?Aretheyrealistic?Doessheorhehavegrowthpotential?Howwillotherinterviewersreact?Shouldthispersongetanoffer?THEINTERVIEWER'SHIDDENAGEND11

INTERVIEWDRESSING

DO'SDressconservatively.Checkoutwhatmanagementwearsanddresssimilarlywithoutoverkill.Practicegoodgrooming.Dohaveclean,neatlystyledhair.

Dohavecleanhandsandtrimmednails.Dobringacleannotepadandpenthatworks.Dowearshoesyoucanwalkeasilyin.

INTERVIEWDRESSING

DO'S12

INTERVIEWDRESSING

Don'tsDon'tweartorn,soiled,wrinkledclothing.Don'tdresscasual.Don'twearalotofjewelry(Menshouldavoidearrings).Don'twearathleticshoes.Don'teatspicy,offensivesmellingfoodspriortotheinterview.Don'twearsexyclothing.Don'twear"cutesy"ties(i.e.aflashingMickeyMousetie).Don'tchewgumorsmoke.Don'twearamini-skirt.

Don'twearheavymake-up.

INTERVIEWDRESSING13ListeningTaskInthispartyouwilllistentoapassageandadialogueaboutjobinterviews.Trytofinishtheexerciseswhilelistening.

Areyouready?ListeningTask141)Whyisitsuggestedthatoneshouldconcentrateonwell-knowncompanieswhenlookingforajob?

Becausewell-knowncompaniesareusuallylargeand,therefore,frequentlyhirenewpeople.2)Whatarethethreewaystocontactthecompaniesyouareapplyingfor?

Thefirstwayistocallthemuponthetelephone.Anotherwayistowriteacoverletterandsendittothecompanywitharesume.Thethirdwayistogodirectlytothecompanywithoutfirstwritingorcalling.3)Whydoyouusethesewaystocontactthecompanies?

Togetaninterview.4)Whyisthejobinterviewcrucialforgettingagoodjob?

Managersaretrainedtointerviewapplicantsinaspecialway.Theeducationandexperienceoftheintervieweeareimportant;yet,equallyimportanttoacompanyishowapersonfeelsaboutthecompany.5)Whatisthecompanyconcernedwithinajobinterview?

Thepsychologyoftheapplicants.

1.1.1Listentothepassageandanswerthefollowingquestions.1)Whyisitsuggestedthat156)Whatarethethreestagesofthetypicalinterview?

Thefirstisthebeginningoftheinterview,duringwhichthemanagertriestomaketheapplicantfeelcomfortableandtellstheapplicantsomethingaboutthecompany.Inthesecondstage,themanageraskstheintervieweequestionsabouthiseducation,hisbackground,andhisinterestinthejob.Finally,themanagerwilldiscusssalaryandallowtheapplicanttoaskquestionsaboutthecompany.7)

Whatshouldapersondoinaninterview?

Trytorelax,tobehonest,andtobeyourself.Ifyourelaxandactnaturally,theinterviewerwillfeelcomfortableandwillknowthathecantrustyou.Thiswillincreaseyourchancesofgettingthejob.6)Whatarethethreestages16

1.1.2Listentothedialogueandfillintheformbelowaccordingtotheinformationyouhear.

Positionapplied:accountantTitle:Mr./Miss/MsAge:26Firstname:JamesSurname:

Ward

Address:44QueenStreet

Tel:5638895Education:M.A.inBusinessAdministration

Qualifications:acertificateinaccountingPresentposition:JustgraduatedfromLondonUniversity.Dateandtimeofthefirstinterview:3o’clocknextMondayafternoon1.1.2Listentothedialogu17SpeakingTaskInthispartyouaregoingtoreadtwodialogues

inpairsandthenyouwillbeaskedtoanswersomequestionsaboutwhatyouhaveread.

Pleasereadlouder!SpeakingTaskInthispartyou181.2.1DialogueMrTonyJohnson,themanageroftheexportdepartment,isinterviewingMsLindaWhitewhoisapplyingforthepostofsecretary.1）WhatdoesMsWhitedoatthemoment?

Sheisasecretary.2）Whydoesshewanttochangethepresentcompany?Shewantstogetmoreinterestingwork−that’swhysheisapplyingforthispost.3）WhatdidMsWhitesayaboutthequalitiesasecretaryshouldhave?Asecretaryneedstobeprettyhard-workingandshouldbeabletodoalotofthingsonherowninitiative.4）WhatdidthereportsentbyPersonnelDepartmentsayaboutMsWhite?Shedidreasonablywellintheshorthandandtypingtest,andverywellindeedintheintelligencetest.5）WhatdoyouthinkofMsWhite’srepliesattheinterview?（open）6）DoyouthinkMsWhitewillgetthejob?Giveyourreasons.（open）1.2.1Dialogue191.1.2Dialogue

MissJonescomestoseeMrSmith,thepersonnelmanager,forthejobinterview.1）Whatistheapplicant’seducationalbackground？Sheleftschoolat18.Afterworkinginanengineeringfirmfortwoyears,shedidaone-yearfull-timePAcourse.2）Whatdoesshedoatpresent?SheisnowworkinginEuropeMarketing,assistingthesalesdirectorbyarrangingvisits,settingupmeetingsandpresentationsanddealingwithcorrespondence.3）Howdidtheapplicantdescribeherforeignlanguageability?ShewasquitefluentinFrenchandGermanbutherforeignlanguageshavegotabitrustynow.

4)WhydoestheapplicantwanttoleavethepresentcompanyandjoinAnglo-European?Shefeelsthatshewouldhavemorescopeandopportunityinthenewcompanyandthattheworkwillbemorechallengingforher.5）Whydoestheapplicantwanttoworkabroadinoneoftheoverseasbranches?Shelikestotravelanduseherforeignlanguages.6）Doyouthinktheapplicantisarightpersonforthiscompany?Whyorwhynot?（open）1.1.2Dialogue

MissJonesco20ReadingTaskReadingTask211.Whydoyouneedtodosomeresearchbeforeaninterview?

Researchingacompanyandthepositionmakesyoustandoutinaninterview.Itshowsthatyouarereallyinterestedinworkingthere.

2.Whatsortofinformationdoyouneedaboutthecompanyyouapplyfor?

Youmayneedinformationsuchaskindsofproductsorservicesthecompanymakeorsell,thetypesofpeoplewhoworkthere,thetypicalhoursthispositionrequiresandsomeoftheday-to-daytasksthatthejobinvolves.

3.Whatistheproperwayofdressingforajobinterview?

Howyoushoulddressinajobinterviewdependsonthetypeofjobyouapplyfor.Forexample,forajobinanoffice,itisusuallybesttowearadark-colored,conservativesuit(forbothmenandwomen).

Answerthefollowingquestions:

1.Whydoyouneedtodosome224.Accordingtothepassage,whatismeantbygoodinterviewetiquette?Canyouaddmore?Goodinterviewetiquettemeanssomeimportanttipslike“Beontimeforyourinterview”,“Beawareofyourbodylanguage”and“Keeptheinterviewpositive”.5.Whyisitnecessaryforajobcandidatetopreparesomequestions?Becausepreparingsomequestionsaboutthebusiness,theposition,therequirements,theexpectationsofthepersonwhowillfillthepositionandsoonshowsyouaretrulyinterestedinthepositionandalsohelpsemployersknowthatyouhavealltheinformationyouneedtomakeadecision,ifofferedthejob.6.Whatshouldyoudoaftertheinterview?Youshouldsendtheinterviewerathank-younote,thankinghimorherfortakingtimetointerviewyou.Thisisnotonlyproperetiquetteandacommondisplayofappreciation,butitalsoallowsyoutoreaffirmoneortwokeypointsoftheinterview.Italsoletstheinterviewerknowhowinterestedyouareinworkingforthecompany.4.Accordingtothepassage,w23Inthispartyouaregoingtolearnhowtowriteemployment-relatedletters—curriculumvitaeandletterofapplicationWritingTaskInthispartyouaregoingto24WHATTOINCLUDEINCV

ThereareseveralstandardCVformats.Themostpopularformatusuallycontainsthefollowingcomponents:

●BasicPersonalInformation●JobObjective●Education●WorkExperience●SocialPractice/ExtracurricularActivities(necessaryforgraduateswithoutworkexperienceonly)●Activities/Honors/SpecialSkills●HobbiesandInterests(optional)●ReferencesWHATTOINCLUDEINCVThere25

GUIDELINESFORWRITINGYOURCVORRESUME

•Onetotwopages.Useaneasytoreadfont,10-12-fontsize.UseafontsuchasTimesNewRomanorCourierHavealotofwhitespaceonyourresume,makeiteasytoread.Usesomegraphicsthatareeasytoread,suchasbold,capitalletters,underline,italics,orboxes,etc.Yourresumeshouldhavevisualimpact!•Listaccomplishmentsandskills.Leadwithyourstrongeststatementofyourskillsandqualifications.Useaheavybond,qualitypaper.Correctalltypographical,grammaticalandspellingerrors.•Beneat,organizedandprofessional.•Usealaserprinter.

GUIDELINESFORWRITING26ApplicationLetter

Effectiveapplicationlettersexplainthereasonsforyourinterestinthespecificorganizationandidentifyyourmostrelevantskillsorexperiences.Theyshouldexpressahighlevelofinterestandknowledgeabouttheposition.Theynormallycontainfourpartsinwhichyoushould:●confirmthatyouwishtoapplyandsaywhereyoulearnedaboutthejob;●saywhyyouareinterestedinthepositionandrelateyourintereststothoseofthecompany;●showthatyoucancontributetothejobbyhighlightingyourmostrelevantskillsandexperience;●indicateyourwilinesstoattendaninterview.ApplicationLetterEffecti27

KeystoaSuccessfulCV

TherearemanyimportantaspectstoaCVorresume.Everyonehasadifferentwayofputtingonetogetherand,inmostcases,thereisno"right"or"wrong"way.However,therearesomecommoncharacteristicsthatappeartobemostsuccessfulingettingpeoplejobinterviewsandjobs.Thestrongest,mostimportant,andmosteffectivedifferenceinasuccessfulCVorresumethatworksis

howyoudescribeyourskills,abilities,andresponsibilitiesfrompreviousemployment.

KeystoaSu28SampleCurriculumVitae

PeterJohnson123LamberRoad,Naperville,IL60144 Phone:(909)888-4587E-mail:peterjohnson@OBJECTIVEPositionwithfinancialservicesorganizationinstallingaccountingsoftwareandprovidingusersupport,wherecomputerexperienceandprovencommunicationandinterpersonalskillscanbeusedtoimproveoperations.EXPERIENCEAccountingsoftwareconsultant,FinancialSpecialist,Elmhurst,IllinoisJune2000topresentDesignandinstallaccountingsystemsforbusinessessuchas21stCenturyRealEstate,IlliniInsurance,andothers.Provideongoingtechnicalsupportandconsultationforregularclients.OfficeManager(part-time),PostPremiums,Naperville,IllinoisJune1996toMay2000Conceivedandimplementedimprovedorderprocessingandfillingsystem.Managedcomputerizedaccountingsystem;trainednewemployeestouseit.

EDUCATION

CollegeofDuPage,GlenElly,IllinoisAssociateofArtsdegreeinbusinessadministration,June2000

ComputerAssociatestrainingseminarssummerandfall2000CertificatesofcompletionSeminarsinconsultingethics,marketing,andACCPACaccountingsoftware

SPECIAL

ProficientinWord,PageMaker,Lotus97,andExcel.SKILLS

SkilledinACCPACPlus,MAS90,andSolomonIVaccountingsoftware.Trainedintechnicalwriting,includingproposalsanddocumentation..Experiencedinofficeadministrationandmanagement.Bilingual:English/Spanish.HONORS&

Dean’slist,3semesters

ACTIVITIESMember,AcademicAffairsAdvisoryCommittee,CollegeofDuPage,1997-99HOBBIES

Photographing,swimmingREFERENCES

Availableuponrequest.SampleCurriculumVitaePeter29SampleLetterofApplication

DearSir/Madam,IreadwithinterestyouradvertisementinTheSundayTimes,15January2006,forSeniorAccountmanagers.IwouldliketobeconsideredforoneofthesepositionsandIhaveenclosedabriefCVforyourreview.

IbelievethatIhavealloftheattributesdemandedforapositionofthiscaliber,forexample:theabilitytotakeacomplexandintangible“product”andcommunicatethebenefitssimplyandconcisely;theabilitytomaintainoutstandingclientrelationships,andabeliefinpartnershipselling;atrackrecordofsuccessinsalesandmarketingtomajorEuropeanandUKcorporations,withprimarycontactatFinanceDirectororTreasurylevel;anentrepreneurialapproachtowardssecuringnewbusiness.

Althoughmuchofmysalesandmarketingexperiencecomesfromthefinancialservicesindustry,IwashighlysuccessfulintheITsectorwithABCDEComputerSystems,Plc.Thankyouverymuch.Ilookforwardtohearingfromyousoon.Sincerelyyours,(Signature)Enc.:CVSampleLetterofApplication30

JuniorSalesManagerExpandingpharmaceuticalexportfirmseeksyoungjuniorsalesmanager.Excellentprospectsforwell-educatedpersonwithambitionanddrive.Interestingandvariedworkincludingtravel.Applyinwritingto

PersonnelManagerofPharmexLtd,

P.O.Box222,HarlowNewTown,Essex.

WritingPracticeReadthefollowingjobadvertisementcarefullyandthenpreparetheCVandletterofapplicationthatyouwouldsendtothecompany.Youmaymakeupyourqualificationsandexperiencesyouthinkrelevanttotherequirements.

31Follow-upPracticePracticemakesperfectWewillpracticewhatwehavelearntinthisunit.Yes,let’sdoit!Follow-upPracticePracticema32

2.Whatwouldyousay?

1)

A:What’syoureducationalbackground?B:________________________________________________________2)A:Whatqualificationshaveyougot?B:________________________________________________________3)A:Whatdoyouexactlydoatthatcompany?B:________________________________________________________4)A:_______________________________________________________B:Ienjoydoingsomethingmorechallenging.5)A:MayIknowwhyyouareinterestedinworkingforourcompany?B:_______________________________________________________6)A:Whatqualificationsdoyouhavethatmakeyouagoodcandidateforthisjob?B:_______________________________________________________7)A:I’dliketoknowwhatyouconsideryourstrengthsandyourweaknesses.B:_______________________________________________________8)A:_______________________________________________________B:IsupposeI’mquiteoutgoing,hardworkingandeasy-going.9)A:Wouldyoumindtellingmewhatsortofqualitiesyou’dlookforinyoursalesmenifyouwereinmyshoes?B:________________________________________________________10)A:________________________________________________________B:I’vegotacertificateCollegeEnglishBandSix.

332.Thinkof8questionsaninterviewermightaskyouand8questionsyoumightaskhim/herat

thejobinterview.Writetheminthespaceprovided.Thenaskandanswerquestionswitha

partner.Afteryouhavefinished,changetheroles.Interviewer’squestions1.______________________________________2.______________________________________3.______________________________________4.______________________________________5.______________________________________6.______________________________________7.______________________________________8.______________________________________

Yourquestions1.______________________________________2._____________________________________3.______________________________________4.______________________________________5._____________________________________6.______________________________________7.______________________________________8.______________________________________2.Thinkof8questionsanint34

TYPICALINTERVIEWQUESTIONS

Studyandpracticeyouranswerswithyourpartners.

•Whataretheresponsibilitiesofyourcurrentorpreviousposition?•Whatdoyouknowaboutthisindustry?•

Whatdoyouknowaboutourcompany?•

Whatisyourmostsignificantaccomplishment?•Whydidyouleaveyourlastjob?•

Whydoyouthinkyouwouldliketoworkforourcompany?•Whathaveyoudonetoovercomemajorobstaclesinyourlife?•Howwouldyoudescribeyourworkstyle?

TYPICALINTERVIEWQ35

•Whydoyouthinkweshouldhireyouforthisjob?

•Whatisyourweaknessandstrength?

•Whataccomplishmentsareyoumostproudof?•Whathasbeenyourgreatestcrisis,howdidyousolveit?•Whatdoyoulikebestaboutyourjob/school?Whatdoyoulikeleast?•Howhascollegepreparedyouforthiscareer?•Describeyouridealjob.•Whataspectofthisjobdoyouconsidermostcrucial?

•Whatareyoursalaryrequirements?

TYPICALINTERVIEWQUESTIONS

TYPICALINTERVIEWQ36

3.PresentationPractice

Makeashortpresentationononeofthefollowingtopics.Beforemakingthepresentation,youshouldtakesometimetowriteanoutlineofyourpresentation.

Howcanyouhaveasuccessfulinterview?Whatshouldyoupreparebeforeaninterview?DescribeamemorableinterviewyouhavehadRelevanttopicsofyourownchoice

374.TranslationPractice

1.从你的简历和应聘申请书来看，你对营销工作已有相当多的经验。

Iseefromyourrésuméandapplicationthatyou’vehadquitealotofexperienceinmarketingalready.2.如果你处在我的位置，你希望你的雇员应具备哪些素质？

Ifyouwereinmyshoes,whatsortofqualities

you’dlookforinyouremployees?3.部门经理应该能够主动处理很多事情。

Adepartmentmanagerhastobeabletodoalotofthingsonyourowninitiative.4.作为秘书，我做过大量的文字工作，如拟写报告、作会议记录等，而且似乎我的记忆力比一般人强。

Asasecretary,I’vehadtodoquitealotofpaperwork,suchashandlingreportwriting,keepingminutesatmeetings,andIseemtohaveabettermemorythanaverage.5.从秘书角度看，我认为和上司共用一个办公室更好，这样她的上司不太有可能忘记告诉她一些重要的事情。

Fromthesecretary’spointofviewIthinkit’sbettertoshareanofficeroomwithherbosssothatthere’snotmuchchanceofhersuperiorforgettingtoletherknowaboutimportantmatters.4.TranslationPractice1.从你的38

6.我工作过的那家公司是一家做营销和公共关系的公司，主要是为在中国投资的外国公司提供咨询。

ThecompanywhereIworkedisamarketingandpublicrelationscompanyandtheydoconsultantworkforforeigncompaniesinvestinginChina.7.我想在贵公司会有更多个人发展的机会，而且这里的工作对我来说更具挑战性。

IfeelthatIwouldhavemorescopeforpersonaldevelopmentinyourcompanyandthattheworkwillbemorechallengingforme.8.我主要的工作是协助经理安排访问、会议及介绍,并且替他处理信件。

WhatIbasicallydoistoassistthemanagerbyarrangingvisits,settingupmeetingsandpresentationsandtodealwithhiscorrespondence.9.申请书和简历一样重要，因为申请书通常是申请者和雇主之间第一次直接的接触。TheapplicationlettercanbeasimportantastheCVinthatitoftenprovidesthefirstdirectcontactbetweenanapplic