民航客舱服务实用英语-Unit2-Preflight-Check课件

2019民航客舱服务实用英语Unit2PreflightCheck

2019民航客舱服务实用英语Unit2Preflight1contents01Warm-up

02Keywordsandexpressions03SentencePatterns

04DialoguesandExercises

06Announcements05Self-check&Homeworkcontents01Warm-up02Keywords2Warm-up1、Whatisthecabinattendantdoinginthepicture?2、Isthepreflightcheckimportant?Why?3、Beforethepassengersboardtheaircraft,whatshouldcabinattendantscheck?Warm-up1、Whatisthecabinatt3Keywords1preflightcheck

航前检查crewstation乘务员服务区supplementaryreadinglight辅助阅读灯viedo视频loudspeaker扩音器oxygenmask氧气面罩saftyinstructioncard安全须知卡in-flightdocument

机上文件overheadcompartment头等上方的行李架flushbutton冲水按钮Keywords1preflightcheck航前检4Self-check航前检查氧气面罩冲水按钮扩音器supplementaryreadinglightsaftyinstructioncardin-flightdocumentoverheadcompartmentSelf-check航前检查supplementaryre5Keywords2seatpocket椅袋emergencyequipment紧急设备checklist检查单entertainmentsystem娱乐系统callbutton呼唤铃audio音频demonstratorkit示范包lifejacket救生衣seatbelt安全带traytable小桌板Keywords2seatpocket椅袋6Self-checkseatpocketchecklistcallbuttonlifejacketseatbelttraytable紧急设备娱乐系统示范包Self-checkseatpocket紧急设备7lavatoryamenities厕所便利设施smokedetector烟雾探测器windowshade遮光帘oven烤箱waterheater煮水器boardingmusic登机音乐handbaggage手提行李assignedseat指定座位fireextinguisher灭火器megaphone

扩音器

Keywords3lavatoryamenities厕所便利设施Keyw8Self-checklavatoryamenitiessmokedetectorwindowshadeovenwaterheaterboardingmusichandbaggageassignedseatfireextinguishermegaphone

厕所便利设施

烟雾探测器遮光帘烤箱煮水器

登机音乐手提行李指定座位灭火器

扩音器Self-checklavatoryamenities厕9Keywords4galley

厨房flightplan飞行计划switch开关seatnumber座位号码emergencyexit紧急出口captain机长first-aidkit急救箱liferaft救生筏cockpit驾驶舱cruisingaltitude巡航高度Keywords4galley厨房10Matchthephrasesflightplanseatnumberemergencyexitfirst-aidkitLiferaftcockpitcruisingaltitude驾驶舱飞行计划座位号码巡航高度紧急出口急救箱救生筏Matchthephrasesflightplan驾驶11Dialogues01030204Twocabinattendantsaretalkingabouttheirpreflightcheck.Thepurserandacabinattentantaretalkingaboutthepreflightcheck.Thepurserasksacabinattendanttochecktheenquipmentonboard.Thepurserasksacabinattendanttochecktheentertainmentsystemonboard.Dialogues01030204Twocabinatte12Dialogues05Twocabinattendantsaretalkingabouttheirpreflightcheck.06Acabinattendantsreportstothepurserafterpreflightcheck.Dialogues05Twocabinattendant13Whatshouldacabinattendantcheckduringpreflightcheck?Questions1Whatshouldacabinattendant14Whatdoestheentertainmentsystemconsistof?Questions2Whatdoestheentertainmentsy15Whatshouldacabinattendantpayattentiontoduringcheckthelavatory?Questions3Whatshouldacabinattendant16Whatshouldbecheckedinthecabin?Questions4Whatshouldbecheckedinthe17Whatshouldacabinattendantpayattentiontoduringcheckthegalley?Questions5Whatshouldacabinattendant18Whenshouldtheboardingmusicbeswitchedon?Questions6Whenshouldtheboardingmusic19Whatkindofequipmentshouldbecheckedbeforepassengersboardtheaircraft?QuestionsEntertainmentsystemDemonstratorkitsOxygenmasksLifejacketsSafetyinstructionsSeat,seatback/belts/pocket,traytables,armrests,windowshades,overheadcompartmentsLavatoryGalleyWardrobe,baggagecompartmentWhatkindofequipmentshould20SentencePatterns01Pleasehelpme…02Iwonderifyoucanhelpme…03Wouldyouhelpmewith…04Couldyougivemeahand?Askingforhelp05Wouldyoubewillingto…SentencePatterns01Pleasehelp21SituationalDialogue1Scene:Aladywholostherpassportintheduty-freeshopisaskingtheassistantforhelp.1.Whydidtheladyasktheassistantforhelp?2.Wheredidtheladyloseherpassport?3.Didtheladyusethepassportyesterday?4.Whatwouldtheassistantdotohelpherfindherpassport?SituationalDialogue1Scene:1.22L:Excuseme.Couldyouhepme?A:Yes,what'stheproblem,madam?L:Well,iwaswonderingifanyonehasturnedinapassport?A:I'mafraidnot.Haveyoulostyourpassport?L:Ithinkso.Ican'tfinditanywhere,andIrememberIusedityesterdayinaduty-freeshop.A:Whereexactlydidyouuseyourpassportintheshop?L:Inthesuit-dressdepartment.Ihavetoshowittopayforthedresses.A:Well,letmecallthesuit-dressdepartmenttoseeiftheyhavefoundapassport.Pleasewaitforamoment.L:ok,Thankyouverymuch.L:Excuseme.Couldyouhepme?23SentencePatterns01CanIhelpyou?/WhatcanIdoforyou?02IsthereanythingIcandoforyou?03Wouldyoulikemetohelp?04Doyouneedahand?OfferinghelpSentencePatterns01CanIhelp24AnnouncementsAnnouncements25Listentothefollowingannouncementsandtrytofillintheblanks.ALadiesandgentlemen:_____1_____XiamenAielines.Beforewe____2_____,pleaseputyourbaggageinthe__3___or____4___infrontofyou.Asyou____5___,pleasetakeyourseatassoonaspossible.Wewishyoua___6____.Thankyou!Listentothefollowingannoun26

BGoodmorning,ladiesandgentlemen:ThankyoufortakingSichuanAirlinesAnd___7____theelegentcarrier.Ourplanewill____8____soon.Please____9_____yourelectricdevicesincluding____10______.Thankyou!B27Completethesentenceswiththecorrectformofthewordsinthebox.11.______aboardShenzhenAirlines.12.Theaircraftis______atthegateandthepassengersareboarding.13.Wewillbeflyingatan_____of10,800meters.14.Don't_____withhim.15.Foryoursafety,pleasderemainseatedand______yourseatbelts.16.Please_____yourbaggageproperlyunderseatorintheoverheadstoragebin.17.Smokingis_____inthecabin.welcomefastenprohibitparkstowinterferencealtitudeCompletethesentenceswithth28SupplementaryReadingQuestions1.whatcanbediscussedduringabriefing?2.whatdoestheemergencyequipmentconsistof?SupplementaryReadingQuestions29UsefulExpressions1、Iwonderifyoucanhelpmecheckequipmentonboard.2、Makesureallequipmentissecureorinpositionavailableandserviceable.3、I'vejustcheckedallin-flightaocuments.4、Pleasehelpmecheckentertainmentsystem.5、I'vejustfinishedcheckingthedemonstratorkits.6、I'mgoingtocheckthegalley.7、I'vejustarangedthemagazinesandnewspapersingoodorder.8、It'stimetoswitchontheboardingmusic.UsefulExpressions1、Iwonderi30Exercises65%1、Whatkindofequipmentdothecabinattendantscheckbeforethepassengersboardtheaircraft?2、Whatdoesthedemonstratorkitconsistof?

3、Whatshouldcabinattendantspayattntiontoduringcheckingthelavatory?Exercises65%1、Whatkindofequ31Homework汉译英1.请对号入座。2.请将您的行李放在行李架上，不要放在客舱通道和紧急出口处。3.请您尽快入座。4.请保持客舱通道畅通以便后面的旅客就座。5.严禁在机舱内使用手机。翻译P12第二题Homework汉译英翻译P12第二题32Tkankyou!Tkankyou!332019民航客舱服务实用英语Unit2PreflightCheck

2019民航客舱服务实用英语Unit2Preflight34contents01Warm-up

02Keywordsandexpressions03SentencePatterns

04DialoguesandExercises

06Announcements05Self-check&Homeworkcontents01Warm-up02Keywords35Warm-up1、Whatisthecabinattendantdoinginthepicture?2、Isthepreflightcheckimportant?Why?3、Beforethepassengersboardtheaircraft,whatshouldcabinattendantscheck?Warm-up1、Whatisthecabinatt36Keywords1preflightcheck

航前检查crewstation乘务员服务区supplementaryreadinglight辅助阅读灯viedo视频loudspeaker扩音器oxygenmask氧气面罩saftyinstructioncard安全须知卡in-flightdocument

机上文件overheadcompartment头等上方的行李架flushbutton冲水按钮Keywords1preflightcheck航前检37Self-check航前检查氧气面罩冲水按钮扩音器supplementaryreadinglightsaftyinstructioncardin-flightdocumentoverheadcompartmentSelf-check航前检查supplementaryre38Keywords2seatpocket椅袋emergencyequipment紧急设备checklist检查单entertainmentsystem娱乐系统callbutton呼唤铃audio音频demonstratorkit示范包lifejacket救生衣seatbelt安全带traytable小桌板Keywords2seatpocket椅袋39Self-checkseatpocketchecklistcallbuttonlifejacketseatbelttraytable紧急设备娱乐系统示范包Self-checkseatpocket紧急设备40lavatoryamenities厕所便利设施smokedetector烟雾探测器windowshade遮光帘oven烤箱waterheater煮水器boardingmusic登机音乐handbaggage手提行李assignedseat指定座位fireextinguisher灭火器megaphone

扩音器

Keywords3lavatoryamenities厕所便利设施Keyw41Self-checklavatoryamenitiessmokedetectorwindowshadeovenwaterheaterboardingmusichandbaggageassignedseatfireextinguishermegaphone

厕所便利设施

烟雾探测器遮光帘烤箱煮水器

登机音乐手提行李指定座位灭火器

扩音器Self-checklavatoryamenities厕42Keywords4galley

厨房flightplan飞行计划switch开关seatnumber座位号码emergencyexit紧急出口captain机长first-aidkit急救箱liferaft救生筏cockpit驾驶舱cruisingaltitude巡航高度Keywords4galley厨房43Matchthephrasesflightplanseatnumberemergencyexitfirst-aidkitLiferaftcockpitcruisingaltitude驾驶舱飞行计划座位号码巡航高度紧急出口急救箱救生筏Matchthephrasesflightplan驾驶44Dialogues01030204Twocabinattendantsaretalkingabouttheirpreflightcheck.Thepurserandacabinattentantaretalkingaboutthepreflightcheck.Thepurserasksacabinattendanttochecktheenquipmentonboard.Thepurserasksacabinattendanttochecktheentertainmentsystemonboard.Dialogues01030204Twocabinatte45Dialogues05Twocabinattendantsaretalkingabouttheirpreflightcheck.06Acabinattendantsreportstothepurserafterpreflightcheck.Dialogues05Twocabinattendant46Whatshouldacabinattendantcheckduringpreflightcheck?Questions1Whatshouldacabinattendant47Whatdoestheentertainmentsystemconsistof?Questions2Whatdoestheentertainmentsy48Whatshouldacabinattendantpayattentiontoduringcheckthelavatory?Questions3Whatshouldacabinattendant49Whatshouldbecheckedinthecabin?Questions4Whatshouldbecheckedinthe50Whatshouldacabinattendantpayattentiontoduringcheckthegalley?Questions5Whatshouldacabinattendant51Whenshouldtheboardingmusicbeswitchedon?Questions6Whenshouldtheboardingmusic52Whatkindofequipmentshouldbecheckedbeforepassengersboardtheaircraft?QuestionsEntertainmentsystemDemonstratorkitsOxygenmasksLifejacketsSafetyinstructionsSeat,seatback/belts/pocket,traytables,armrests,windowshades,overheadcompartmentsLavatoryGalleyWardrobe,baggagecompartmentWhatkindofequipmentshould53SentencePatterns01Pleasehelpme…02Iwonderifyoucanhelpme…03Wouldyouhelpmewith…04Couldyougivemeahand?Askingforhelp05Wouldyoubewillingto…SentencePatterns01Pleasehelp54SituationalDialogue1Scene:Aladywholostherpassportintheduty-freeshopisaskingtheassistantforhelp.1.Whydidtheladyasktheassistantforhelp?2.Wheredidtheladyloseherpassport?3.Didtheladyusethepassportyesterday?4.Whatwouldtheassistantdotohelpherfindherpassport?SituationalDialogue1Scene:1.55L:Excuseme.Couldyouhepme?A:Yes,what'stheproblem,madam?L:Well,iwaswonderingifanyonehasturnedinapassport?A:I'mafraidnot.Haveyoulostyourpassport?L:Ithinkso.Ican'tfinditanywhere,andIrememberIusedityesterdayinaduty-freeshop.A:Whereexactlydidyouuseyourpassportintheshop?L:Inthesuit-dressdepartment.Ihavetoshowittopayforthedresses.A:Well,letmecallthesuit-dressdepartmenttoseeiftheyhavefoundapassport.Pleasewaitforamoment.L:ok,Thankyouverymuch.L:Excuseme.Couldyouhepme?56SentencePatterns01CanIhelpyou?/WhatcanIdoforyou?02IsthereanythingIcandoforyou?03Wouldyoulikemetohelp?04Doyouneedahand?OfferinghelpSentencePatterns01CanIhelp57AnnouncementsAnnouncements58Listentothefollowingannouncementsandtrytofillintheblanks.ALadiesandgentlemen:_____1_____XiamenAielines.Beforewe____2_____,pleaseputyourbaggageinthe__3___or____4___infrontofyou.Asyou____5___,pleasetakeyourseatassoonaspossible.Wewishyoua___6____.Thankyou!Listentothefollowingannoun59

BGoodmorning,ladiesandgentlemen:ThankyoufortakingSichuanAirlinesAnd___7____theelegentcarrier.Ourplanewill____8____soon.Please____9_____yourelectricdevicesincluding____10______.Thankyou!B60Completethesentenceswiththecorrectformofthewordsinthebox.11.______aboardShenzhenAirlines.12.Theaircraftis______atthegateandthepassengersareboarding.13.Wewillbe