(导游领队常用英语)Lesson1Transportation课件

领队常用英语

Lesson1

Transportation领队常用英语Lesson1Trans1Lesson1Transportation

Teachingobjectives:

Toknowthebasicproceduresof

check-inservicesintheairport

asanoutboundtourleader

TomasterEnglishformsandvocabularycommonlyusedinairportcheck-inservices

TocultivatemainabilitiestoservetheguestswithprofessionalcompetenceasanourboundtourleaderLesson1Transportation2

TeachingStepsStep1:WarmingupStep2:DialoguesandexpressionsStep3PracticeStep4:ExercisesTeachingSteps3(导游领队常用英语)Lesson1Transportation课件4(导游领队常用英语)Lesson1Transportation课件5

3.backgroundknowledge:

Whatisapassport?PassportsofthePeople'sRepublicofChinaareissuedtoChinesecitizensascertificatestoprovetheirnationalityandidentityforthepurposesofenteringorexitingChineseborderandtravelingorresiding,etc,inforeigncountries.

3.backgroundknowledge:

Wha6

backgroundknowledge:

Typesofpassport1.DiplomaticPassport外交护照2.ServicePassport公务护照3.OrdinaryPassport普通护照1)OrdinaryPassportforPublicAffairs因公普通护照2)OrdinaryPassportforPrivateAffairs因私普通护照4.HongKongSpecialAdministrativeRegionPassport香港特别行政区护照5.MacaoSpecialAdministrativeRegionPassport澳门特别行政区护照

backgroundknowledge:

Type7

backgroundknowledge:

Howtoapplypassport?Whatshouldyouprepare?PhotoIdcardResidencebooklet

户口本ProoforSuggestionfromone’sworkingorgan

orpolicesubstation

(CitizenofthePeople’sRepublicofChina)

backgroundknowledge:

How8

backgroundknowledge:

Procedureofapplyingforpassport

1.Preparematerials.2.Applyto

PublicSecurityBureau.3.Answersomequestions.4.Gettheapplicationform.5.Fillintheform.6.Submit

applicationform.7.Handinapplicationfee—200rmb.8.Usuallygettheresultafter15days.

backgroundknowledge:

9

Step2DialoguesStep2Dialogues10Dialogue1

At

the

Check-in

Counter

换登机牌

（A:

Clerk

of

the

Check-in

Counter

B:

Tour

Leader)

A:Goodevening,sir.MayIhelpyou?B:Yes,I’mhereforgroupcheck-in.A:Whichflightdoyoucheckinfor?B:CA157toLondon.A:Howmanyarethereinyourparty?B:Weareagroupof20people.A:MayIhaveyourticketsandpassports,please?B:Sure.Hereyouare.A:Howmanypiecesofluggagewouldyouliketocheckin?B:Twentypiecesaltogether.A:Doyouhaveseatrequirements?B:Yes.Canwehavetenwindowsseatsandtenaisleseats?Andwewouldliketheseatsinthenon-smokingsection.A:Letmesee.OK,Noproblem.B:Thankyou.A:Youarewelcome.Dialogue1

11Dialogue2.

Check-inattheCustoms海关检查(A:

Immigration

officer

B:

Tour

Leader

)

A:

Good

morning.

Please

show

your

ticket,

passport

and

immigration

card.B:

here

you

are.

A:

What's

the

purpose

of

your

visit

in

this

country?

On

business

or

for

pleasure?

B:

On

business.

I’mtheleaderoftourgroup.I’mtravelingwithatourgroupof20people.

A:

how

long

will

you

be

staying

inAmerica?

B:

7

days.

We'll

be

leaving

on

July

18th.

A:

where

do

you

intend

to

stay

duringyourvisit?

B:

In

the

hotels.Wehavemadereservations.

A:

How

much

money

doyouhavewithyou?

B:

I

have

3,

000

US

dollars

in

cash.

A:

Do

you

have

a

return

ticket?

B:

Yes,

here

you

are.

Can

I

stayheretoassistthemtogothroughtheinspection?

A:

Yes,noproblem.

Dialogue2.

Check-inattheC12Dialogue3

LuggageCheck-in托运行李（A:

Clerk

of

the

Check-in

Counter

B:

Tour

Leader)

B:

Excuse

me,

miss.

Should

I

check

in

here

for

taking

Flight

AF

310

to

Paris?

A:

Yes,

sir.

May

I

have

your

passport

and

flight

ticket,

please?

B:

Sure,

here

are

ten

tickets

and

passports.

We

are

from

the

same

tour

group.

Can

we

have

six

window

seats

and

four

aisle

seats?

A:

Let

me

see…

OK.

No

problem.

Do

you

have

any

pieces

of

luggage

to

check

in?

B:

Yes.

We

have

eight

suitcases

and

two

bags.

A:

Would

you

please

put

them

on

the

scale?B:

Of

course.

They

are

not

overweight,

are

they?

A:

I'm

sorry.

They

are

5kg

over.

B:

That's

too

bad.

It

must

be

because

of

the

brochures.

A:

I

see

you

don't

have

any

carry-on

luggage.

Probably

you

could

pick

some

brochures

out

of

your

luggage

and

take

them

with

you.

B:

Good

idea.

Could

you

explain

the

free

baggage

allowance

to

me?

A:

Of

course.

On

transcontinental

flights

to

France,

your

free

baggage

allowance

is

not

more

than

30kg

each.

B:

I

see.

Dialogue3

13Dialogue4Ordering

Meals

机上点餐（A:

StewardessB:

Tourist)

A:

Excuse

me.

It's

time

for

dinner.

Would

you

mind

putting

down

the

traytable?

B:

OK.MayIorderthedinnerformygroupmember?A:

We

have

Curried

Chicken

with

Rice

and

Stewed

Beef

with

Noodle.

Which

one

do

you

prefer?

B:

Chicken

with

Rice,

please.

A:

Fine.

Would

you

like

something

to

drink?

We've

got

tea,

coffee,

redwine,

fruit

juice

and

mineral

water.

Dialogue4Ordering

Meals

机上点餐14Diologue5

AirportAnnouncement

机场广播(A:TouristB:PassengerServiceAgent)(Attention,please,FlightAC830toVancouverisnowreadyforboarding.WillpassengersforthisflightpleaseproceedtoGate10.Thankyou.)A:Excuseme,sir.DidtheysayFlightAC830toVancouver?B:Yes.Itisreadyforboarding.A:Ididn’theartheannouncementclearly.Canyoutellmewheretoboardtheplane?B:PleasegotoGate10.A:HowcanIgettotheboardinggate?B:Well.Walkstraightalongthisway,thenturnleftattheendandyouwillseethesignofGate10.A:Great.Thankyouverymuch.B:You’rewelcome.Diologue5AirportAnnounc15

Step2UsefulExpressions1.Atthecheck-incounter1.IsthistherightcountertocheckinfortheflighttoParis?2.MayIseeyourticketsandpassports,please?

3.Doyouhaveseatrequirements?4.CanIhaveaseatinthebackoftheplan?5.Couldyouarrangeusthepartyseats?Wewanttositclosetoeachother.

Step2UsefulExpressions1.16b)

2.LuggageCheckin

1.WherecanIgetmyboardingpassandhavemyluggageweighed?2.Howmanypiecesofcheckedluggagedoyouhave?3.Myshoulderbagiscarry-onluggage.4.Inthatcase,youneedtorepackyourcaseforthesafeshipping.5.Wouldyoupleaseputyourcarry-onbaggageontheconveyerbelt?b)

2.LuggageChecki17

3.CustomsInspection1.

Doyouhaveanythingtodeclare?2.Wouldyoupleaseopenyoursuitcase?3.Letmehavealookatthereceipt,please?4.MayIhaveyourcustomsdeclarationform?5.Iboughtthemattheduty-freeshop.

3.CustomsInspect18

4.OnthePlane

1.Theladywantstoswitchtothemoviechannel,butshedoesn’tknowhowtodoit.Couldyouhelpher?2.CouldIhavevegetariandish?3.MayIhavesomemorecoffee？4.Thereisachargeforalcoholicbeverageineconomyclass.5.Isthereanyfrontseatavailable?6.Ihaven’tgotenoughroomtostretchmylegs.Wouldyoupleasechangemetoanaisleseat?

4.OnthePlane19Step3PracticeStep3Practice20Role-play1Atourleaderisleadingagrouptocheckinforaflight.Actoutthedialogues.Role-play121

Role-play2

A:Youareatourleaderandarepassingcustomsinspectionbeforesettingoffforatrip.(Youbringalaptop.andyoushowtherecipttotheofficer.)B:Youarethecustomsinspector.Actoutthedialogue.playroleplayroleRole-play22Step4ExercisesI.TranslatethespecialtermsandsentencesintoChineseandEnglish.groupcheck-inbaggageclaimtagsecuritycheckcustomsdeclarationformreturnticketduty-freeshop发票申报行李认领处健康证明Step4ExercisesI.Translate23Step4Exercises2.CompletethedialogueA:Pleaseshowyourticket,passaportandexitcard.B:Hereyouare.A:

?(您有什么需要申报的吗？）B:No，Idon'tthinkso.A:

?(您可以打开箱子吗?）Ihavetotakealookatit.B:Certainly.A:What'sit?

(看上去像手表。）B：Yes.Hereitis.

（我在免税店买的）A:

（您有发票吗？）B:Yes.Hereitis.Step4Exercises2.Completethe24Thankyou!Thankyou!25领队常用英语

Lesson1

Transportation领队常用英语Lesson1Trans26Lesson1Transportation

Teachingobjectives:

Toknowthebasicproceduresof

check-inservicesintheairport

asanoutboundtourleader

TomasterEnglishformsandvocabularycommonlyusedinairportcheck-inservices

TocultivatemainabilitiestoservetheguestswithprofessionalcompetenceasanourboundtourleaderLesson1Transportation27

TeachingStepsStep1:WarmingupStep2:DialoguesandexpressionsStep3PracticeStep4:ExercisesTeachingSteps28(导游领队常用英语)Lesson1Transportation课件29(导游领队常用英语)Lesson1Transportation课件30

3.backgroundknowledge:

Whatisapassport?PassportsofthePeople'sRepublicofChinaareissuedtoChinesecitizensascertificatestoprovetheirnationalityandidentityforthepurposesofenteringorexitingChineseborderandtravelingorresiding,etc,inforeigncountries.

3.backgroundknowledge:

Wha31

backgroundknowledge:

Typesofpassport1.DiplomaticPassport外交护照2.ServicePassport公务护照3.OrdinaryPassport普通护照1)OrdinaryPassportforPublicAffairs因公普通护照2)OrdinaryPassportforPrivateAffairs因私普通护照4.HongKongSpecialAdministrativeRegionPassport香港特别行政区护照5.MacaoSpecialAdministrativeRegionPassport澳门特别行政区护照

backgroundknowledge:

Type32

backgroundknowledge:

Howtoapplypassport?Whatshouldyouprepare?PhotoIdcardResidencebooklet

户口本ProoforSuggestionfromone’sworkingorgan

orpolicesubstation

(CitizenofthePeople’sRepublicofChina)

backgroundknowledge:

How33

backgroundknowledge:

Procedureofapplyingforpassport

1.Preparematerials.2.Applyto

PublicSecurityBureau.3.Answersomequestions.4.Gettheapplicationform.5.Fillintheform.6.Submit

applicationform.7.Handinapplicationfee—200rmb.8.Usuallygettheresultafter15days.

backgroundknowledge:

34

Step2DialoguesStep2Dialogues35Dialogue1

At

the

Check-in

Counter

换登机牌

（A:

Clerk

of

the

Check-in

Counter

B:

Tour

Leader)

A:Goodevening,sir.MayIhelpyou?B:Yes,I’mhereforgroupcheck-in.A:Whichflightdoyoucheckinfor?B:CA157toLondon.A:Howmanyarethereinyourparty?B:Weareagroupof20people.A:MayIhaveyourticketsandpassports,please?B:Sure.Hereyouare.A:Howmanypiecesofluggagewouldyouliketocheckin?B:Twentypiecesaltogether.A:Doyouhaveseatrequirements?B:Yes.Canwehavetenwindowsseatsandtenaisleseats?Andwewouldliketheseatsinthenon-smokingsection.A:Letmesee.OK,Noproblem.B:Thankyou.A:Youarewelcome.Dialogue1

36Dialogue2.

Check-inattheCustoms海关检查(A:

Immigration

officer

B:

Tour

Leader

)

A:

Good

morning.

Please

show

your

ticket,

passport

and

immigration

card.B:

here

you

are.

A:

What's

the

purpose

of

your

visit

in

this

country?

On

business

or

for

pleasure?

B:

On

business.

I’mtheleaderoftourgroup.I’mtravelingwithatourgroupof20people.

A:

how

long

will

you

be

staying

inAmerica?

B:

7

days.

We'll

be

leaving

on

July

18th.

A:

where

do

you

intend

to

stay

duringyourvisit?

B:

In

the

hotels.Wehavemadereservations.

A:

How

much

money

doyouhavewithyou?

B:

I

have

3,

000

US

dollars

in

cash.

A:

Do

you

have

a

return

ticket?

B:

Yes,

here

you

are.

Can

I

stayheretoassistthemtogothroughtheinspection?

A:

Yes,noproblem.

Dialogue2.

Check-inattheC37Dialogue3

LuggageCheck-in托运行李（A:

Clerk

of

the

Check-in

Counter

B:

Tour

Leader)

B:

Excuse

me,

miss.

Should

I

check

in

here

for

taking

Flight

AF

310

to

Paris?

A:

Yes,

sir.

May

I

have

your

passport

and

flight

ticket,

please?

B:

Sure,

here

are

ten

tickets

and

passports.

We

are

from

the

same

tour

group.

Can

we

have

six

window

seats

and

four

aisle

seats?

A:

Let

me

see…

OK.

No

problem.

Do

you

have

any

pieces

of

luggage

to

check

in?

B:

Yes.

We

have

eight

suitcases

and

two

bags.

A:

Would

you

please

put

them

on

the

scale?B:

Of

course.

They

are

not

overweight,

are

they?

A:

I'm

sorry.

They

are

5kg

over.

B:

That's

too

bad.

It

must

be

because

of

the

brochures.

A:

I

see

you

don't

have

any

carry-on

luggage.

Probably

you

could

pick

some

brochures

out

of

your

luggage

and

take

them

with

you.

B:

Good

idea.

Could

you

explain

the

free

baggage

allowance

to

me?

A:

Of

course.

On

transcontinental

flights

to

France,

your

free

baggage

allowance

is

not

more

than

30kg

each.

B:

I

see.

Dialogue3

38Dialogue4Ordering

Meals

机上点餐（A:

StewardessB:

Tourist)

A:

Excuse

me.

It's

time

for

dinner.

Would

you

mind

putting

down

the

traytable?

B:

OK.MayIorderthedinnerformygroupmember?A:

We

have

Curried

Chicken

with

Rice

and

Stewed

Beef

with

Noodle.

Which

one

do

you

prefer?

B:

Chicken

with

Rice,

please.

A:

Fine.

Would

you

like

something

to

drink?

We've

got

tea,

coffee,

redwine,

fruit

juice

and

mineral

water.

Dialogue4Ordering

Meals

机上点餐39Diologue5

AirportAnnouncement

机场广播(A:TouristB:PassengerServiceAgent)(Attention,please,FlightAC830toVancouverisnowreadyforboarding.WillpassengersforthisflightpleaseproceedtoGate10.Thankyou.)A:Excuseme,sir.DidtheysayFlightAC830toVancouver?B:Yes.Itisreadyforboarding.A:Ididn’theartheannouncementclearly.Canyoutellmewheretoboardtheplane?B:PleasegotoGate10.A:HowcanIgettotheboardinggate?B:Well.Walkstraightalongthisway,thenturnleftattheendandyouwillseethesignofGate10.A:Great.Thankyouverymuch.B:You’rewelcome.Diologue5AirportAnnounc40

Step2UsefulExpressions1.Atthecheck-incounter1.IsthistherightcountertocheckinfortheflighttoParis?2.MayIseeyourticketsandpassports,please?

3.Doyouhaveseatrequirements?4.CanIhaveaseatinthebackoftheplan?5.Couldyouarrangeusthepartyseats?Wewanttositclosetoeachother.

Step2UsefulExpressions1.41b)

2.LuggageCheckin

1.WherecanIgetmyboardingpassandhavemyluggageweighed?2.Howmanypiecesofcheckedluggagedoyouhave?3.Myshoulderbagiscarry-onluggage.4.Inthatcase,youneedtorepackyourcaseforthesafeshipping.5.Wouldyoupleaseputyourcarry-onbaggageontheconveyerbelt?b)

2.LuggageChecki42

3.CustomsInspection1.

Doyouhaveanythingtodeclare?2.Wouldyoupleaseopenyoursuitcase?3.Letmehavealookatthereceipt,please?4.MayIhaveyourcustomsdeclarationform?5.Iboughtthemattheduty-freeshop.