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AgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:SourcesMcKinsey,Fingerhut,TheLoyaltyEffectLogisticsandFulfillmentChallengesWallStreetJTahTheCustomerPromiseDallas,TX-Le“Acquiringnewcustomersisseventotentimesmorecostlythanretainingexistingones”“UScompanieslose50%ofcustomerseveryfiveyears”“A5%increaseincustomerretentioncanincreaseprofits25-55%”“Thetop20%ofcustomersaccountfor100%profits”Ifyoudon’tkeepyourpromisestoyourcustomer,

youwon’tkeepyourcustomer!SourcesMcKinsey,Fingerhut,TDemandSignal???SupplySignal???LogisticsandFulfillmentChallenges

DemandVolatilityandSupplyVariability……Tier2SuppliersPlantsCustomersCarriers&3PLsRetailersDemandSignal???SupplySignalInventoryInventoryLogisticsandFulfillmentChallenges

ExcessiveInventorytoAvoidStockouts…SuppliersCarriers&3PLsPlantsRetailersTier2InventoryInventoryLogisticFulfillmentChallenges

CurrentStateofTypicalMulti-divisionCompanyRetekOracleMFGProSAPJDELegacyManManNoOptimizationofOrderFulfillmentSeparate

InvoicingMultipleOrder

EntryPortsCustomers(Internal/External)EDIDirectSalesRequisitionWebStorefrontFulfillmentChallenges

CurrentStock-outsandbackordersorExcessinventoriesandfulfillmentcostsLostmarketshareLowerprofitsPoorcustomersatisfactionHigherfulfillmentcostsHigherinventorycarryingcostsReducedshareholdervalueLogisticsandFulfillmentChallenges

TradingoffCustomerSatisfactionandProfitabilityStock-outsandbackordersorLosLogisticsandFulfillmentChallenges

e-BusinessCustomersDemand…AccuratedeliveryduedatesReal-timeproductavailabilityvs.whatcanbeorderedConsolidationofmultiplelineitemsintooneordertominimizeinconvenienceandshippingcostsReal-timeorderstatusandnotificationwhenthingsgowrongLogisticsandFulfillmentChalWhyDoSomething?

PainPointsandOpportunitiesCanyou……..Evaluateallsupplychainconstraintsandmakeaccuratedeliverypromisesinreal-time?Sourcemultipleitemsfromdifferentsuppliers,consolidateanddeliverasasingleorder?Providerealtimeorderstatusvisibilityandexceptionmanagement?Balancecustomersatisfactionwithprofitablefulfillment?WhyDoSomething?

PainPointsAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution

HowDoesi2Define“Fulfillment”?Planandpromiseanorderbasedonrealtimeevaluationofallconstraints(financial,sourcing,manufacturing,logistics)BrokerandadministertheorderacrossmultiplesupplychainsSourcemultipleorderitemsfrommultiplesuppliersandconsolidateasasingleorderPick,pack,ship,anddeliverthefinalproduct(s)aspromisedMonitorandreportacrosstheentirefulfillmentnetwork,detectorderexceptionsinreal-timeandmanagethemfrom“clicktoclunk”TradeMatrixSCESolution

HowDi2providesend-to-endvaluechainsolutionsfore-businessCRMSCMSRMSuppliersCustomersSupplierRelationshipManagementCollaboratingwithsuppliersindesign,sourcing,andbuyingSupplyChainManagementThesupplyanddemandplanningandfulfillmentbridgebetweenSRMandCRMCustomerRelationshipManagementSatisfyingcustomersbypromisingandmanagingordersbetter,fasterSCESolutioni2providesend-to-endvaluecThei2SCMSolutioni2SupplyChainManagementsolutionsprovideoptimization

tomaximizesupplychainvelocityandaccelerate

order-to-cashthrough

collaborativeplanning

andexecutionThei2SCMSolutioni2SupplyCTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutionisanintegratedsolutionthatenablesbusinessestoaccuratelypromiseanddeliverproductswhileensuringcustomersatisfactionandincreasedprofitabilityTradeMatrixSCESolutionDescrTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutiondeliversend-to-endfulfillmentfrom“Click-to-Clunk”:Real-timeorderpromisinganddistributedorderadministrationLogisticsplanningLogisticsandshipmentexecution(pick,pack,ship,deliver)TransportationManagement(TMS)IntegratedWarehouseManagement(WMS)andInternationalTradeManagement(ITM)capabilities(throughpartners)Globalvisibility,exceptiondetectionandeventmanagementacrossthesupplychainInterfacestoaccountsreceivableandaccountspayableTradeMatrixSCESolutionDescri2EnablesBusinessestoManageCustomerOrdersAcrossaHeterogeneousEnvironmentDemand-SupplyPlanningOrderPromisingLogisticsPlanningandExecutionGlobalVisibility&ExceptionManagementMulti-enterpriseSupplyDemand

ChannelsRetekOracleMFGProSAPJDELegacyi2EnablesBusinessestoManagAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution

TheTradeMatrixSCEProcessPlan:Forecastdemandandpositiontheenterprisetomeetthatdemand,givenallconstraintsPromise:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferences.(PartoftheTradeMatrixCRMSolution)Execute:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromiseMonitorandControl:Senseandrespondtochangesinthestatusofinventory,ordersandshipmentsPromiseExecuteMonitorandControlPlanTradeMatrixSCESolution

TheTTradeMatrixSCEProcess:PlanObjective:Forecastdemandandpositiontheenterprisetomeetthatdemandgivenallconstraints.(PartoftheTradeMatrixPlanSolution)PlanExecutePromiseMonitorandControlTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsCollaborativedemandplanningGlobalconstraintmanagementandoptimizationDynamicallocationplanningLogisticsplanningConfiguretoorderImprovedforecastaccuracyReducedinventoryEnhancedsenseandrespondcapabilitiesOptimizedcustomerservicelevelsEmpowered,satisfiedcustomersTradeMatrixSCEProcess:PlanObTradeMatrixSCEProcess:PromiseSupplychaininventoryvisibilityMulti-enterprisepromisingMulti-enterpriseorderadministrationIntelligentalternativeofferingTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsImprovedreal-timeorderpromising:akeydifferentiatorImprovedcustomerserviceatlowercostsIncreasedrevenueandreductioninlostsalesObjective:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferencesPlanExecutePromiseMonitorandControlTradeMatrixSCEProcess:PromisTradeMatrixSCEProcess:ExecuteExecutePlanMonitorandControlPromiseObjective:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromise.ShipmentcreationTransportationoptimization(outbound

andinbound)TransportationmanagementPick,packandshipIntegratedlogisticsexecution(transportation,warehousingandinternationaltrade)ReducedfulfillmentcostsIncreasedtransportationassetutilizationCustomercommitmentsmetcosteffectivelyImprovedcustomerserviceTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsTradeMatrixSCEProcess:ExecutObjective:Integrateandcoordinatefulfillmentactivitiesusingconfigurableworkflows.TradeMatrixCapabilitiesTradeMatrixSolutionBenefitsAutomatedexceptiondetection,alertsandmanagement,Multi-enterpriseconfigurableworkflowsScalablearchitectureDistributedcomputingImprovedexceptionmanagementenhancescustomersatisfactionReducedtimetoimplementation-abilitytoquicklyconfiguretonewbusinessmodelsImprovedmulti-serverscalabilityBehaveslikeasingleserverPlanPromiseExecuteSupplyChainEventManagerMonitorandControlTradeMatrixSCEProcess:Monitor&ControlObjective:IntegrateandcoordHowDoestheTradeMatrixSCESolutionWork?SupplyChainEventManager(Monitor&Control)LogisticsExecutionTransportationManagement(TMS)WarehouseManagement(WMS)InternationalTradeManagement(ITM)SCMCRMDemandForecastingMaster/Replenishment

PlanningInventoryPlanningLogisticsPlanningSUPPLYCHAINPLANNINGOrderCapture&Promise(ATP,CTP)DistributedOrderManagementHowDoestheTradeMatrixSCESAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:WhytheTradeMatrixSCESolution?

KeyDifferentiators

i2’sTradeMatrixSCESolutionistheONLYend-to-endlogisticsandfulfillmentsolutionthatIntegratesplanning,promising,execution,visibilityandeventmanagementDrivessuperiorcustomersatisfactionANDprofitablefulfillment,withrapidtime-to-valueIsascalable,configurable,industrial-strengthsolutionthatenhancessupplychainvelocityIsthesolutionofchoiceforshippersacrossmultipleverticalsandleading3PLsacrossNorthAmericaWhytheTradeMatrixSCESolutiKeySCESolutionCustomers CustomerStatusIndustryCompaqComputersLiveHi-TechCanonComputerLiveHi-TechHewlettPackardLiveHi-TechSamsungLiveHi-TechBethlehemSteelLiveMetalsBestBuyLiveCGR*R.R.DonnellyLiveCGR*LiptonLiveCGR*FederalExpressLive3PLUSFLogisticsLive3PLTheHubGroupLive3PLKuehne&NagelLive3PLKlabinFabricadoraLivePaper&Pulp*ConsumerGoods&RetailKeySCESolutionCustomers CusSCECustomerSuccessStory:

CypressSemiconductor

CustomerOverview$1.2BGlobalSemiconductorCompanyMulti-channel,Multi-divisionComplexityCustomerChallengesMultipleOrderCaptureMethodsOrderLifecycleManagementInaccuratecustomerpromisesPick,PackandShipprocessesInternationalTradeCompliancei2SolutionsDistributedOrderManagementSCESolutionDemandFulfillmentTransportationPlanningIntegrationtoInternationalTradeManagement(Capstan)IntegrationtoWarehouseManagement(EXE)CustomerBenefitsSingleFacetotheCustomerConsolidatedInvoicingReal-timeOrderPromisingIntegratedLogisticsPlanning&ExecutionacrossTMS,WMS&ITMMulti-divisionOrderVisibilitySCECustomerSuccessStory:

Cy“Thefoundationofmanagingcustomerrelationshipsincludesdemandplanning,intelligentordercapturingandpromising,end-to-endordermanagement,andfulfillmentplanningandexecution.i2’sdecision-supportandexecutionsolutionshaveempoweredCypresstoalignourbusinessaroundmakingandmeetingcustomerordercommitments.”RobertMorse,VPofPlanning,CypressSemiconductor“ThefoundationofmanagingcuSCECustomerSuccessStory:

LiptonCustomerOverview

SubsidiaryofUnilever,world’ssecondlargestconsumergoodscompany,leadingtheUSmarketinsalesoficecreamsandteabasedbeveragesCustomerChallengesTransitionfromatraditional“manufacturingpush”strategy(make-to-stock)toahighlyresponsivemake-to-orderstrategytoimprovecustomerservicewhilesimultaneouslyreducingcostsi2SolutionsConsumerPackagedGoods(CPG)SolutionTradeMatrixSCESolution–TMSCustomerBenefitsDynamicviewofsupplychainfromdataperspectiveReductionininventoryEndtoendshipmenttrackingandmonitoringLowertransportationcostswithhighercustomerservicelevelsSCECustomerSuccessStory:

LiCustomerSuccessStory:

BestBuyCustomerOverviewThelargestvolumespecialtyretailerofconsumerelectronics,personalcomputers,entertainmentsoftware,andappliancesCustomerChallengesEnsurelogisticsinfrastructurecanhandlefuturegrowthanddelivervaluethrough:VisibilityimprovementstohandlecontinuousmovesSystematiccarriermanagementbylaneIntegrationwithlegacysystemi2SolutionsTradeMatrixSCESolution-TMSTransportationManager,TransportationOptimizer,LoadConfigurator,TransportationBidCollaborationTransportationModelerCustomerBenefitsReducedtransportationcostsImprovedloadconsolidationReducedinventorycarryingcostsShortenedtransittimes(TLvs.LTL)ImprovedcarrierrelationshipsCustomerSuccessStory:

BestBWhyNow?

CustomerBenefitsStrategicImprovedcustomersatisfactionandloyaltyIncreasedcompetitiveadvantagefromdifferentiatedcustomerfulfillmentFinancialIncreasedrevenuefromcustomersatisfaction,loyaltyandreferralsReducedwarehousing,transportationandreturnscosts(5%to20%)Increasedprofitabilityandassetutilization(10%to20%)Reducedworkingcapital(5%to20%)fromlowerinventoryAcceleratedtime-to-value(weeks)WhyNow?

CustomerBenefitsStrWhyTradeMatrixSCESolution?

CustomerFulfillmentDifferentiatese-BusinessWinnersFromLosersDeploycustomerfulfillmentasacompetitiveweapon;differentiateyourofferingfromthecompetitionRetainyourprofitablecustomerswithoutcompromisingyourmargins:cross-sellandup-sellwhatcustomerswant,andwhatisprofitabletoshipSubstituteinventorywithinformationacrossthesupplychain:lowerinventoryandoperationalcosts;increasecashflowandROACollaboratewithsupplyandexecutionpartnersinreal-time:shrinkorder-to-cashcyclesandincreasesupplychainvelocityWhyTradeMatrixSCESolution?

SupplyChainIsattheHeartofe-Business"Improvedsupply-chainplanningisattheheartoftheneweconomy,andi2isattheheartof

supply-chainplanning.Inmanywaysthiscompanycanbeconsideredthebrainsbehindalandmarkchangeintheworld

ofbusiness.”MotleyFoolJanuary2001“Ofallthetopmarketmakingsolutions,i2hasthemostcomprehensivefulfillmentoffering”GigaInformationGroup,May18,2000SupplyChainIsattheHearto©2000i2Technologies,Inc.CONFIDENTIALSlide50“i2TechnologiesAttheendoftheday,ifyouusei2software,andyourcompetitordoesn’t,youwin.”Barron’s-November1998i2deliversvalue…..

©2000i2Technologies,Inc.CAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:SourcesMcKinsey,Fingerhut,TheLoyaltyEffectLogisticsandFulfillmentChallengesWallStreetJTahTheCustomerPromiseDallas,TX-Le“Acquiringnewcustomersisseventotentimesmorecostlythanretainingexistingones”“UScompanieslose50%ofcustomerseveryfiveyears”“A5%increaseincustomerretentioncanincreaseprofits25-55%”“Thetop20%ofcustomersaccountfor100%profits”Ifyoudon’tkeepyourpromisestoyourcustomer,

youwon’tkeepyourcustomer!SourcesMcKinsey,Fingerhut,TDemandSignal???SupplySignal???LogisticsandFulfillmentChallenges

DemandVolatilityandSupplyVariability……Tier2SuppliersPlantsCustomersCarriers&3PLsRetailersDemandSignal???SupplySignalInventoryInventoryLogisticsandFulfillmentChallenges

ExcessiveInventorytoAvoidStockouts…SuppliersCarriers&3PLsPlantsRetailersTier2InventoryInventoryLogisticFulfillmentChallenges

CurrentStateofTypicalMulti-divisionCompanyRetekOracleMFGProSAPJDELegacyManManNoOptimizationofOrderFulfillmentSeparate

InvoicingMultipleOrder

EntryPortsCustomers(Internal/External)EDIDirectSalesRequisitionWebStorefrontFulfillmentChallenges

CurrentStock-outsandbackordersorExcessinventoriesandfulfillmentcostsLostmarketshareLowerprofitsPoorcustomersatisfactionHigherfulfillmentcostsHigherinventorycarryingcostsReducedshareholdervalueLogisticsandFulfillmentChallenges

TradingoffCustomerSatisfactionandProfitabilityStock-outsandbackordersorLosLogisticsandFulfillmentChallenges

e-BusinessCustomersDemand…AccuratedeliveryduedatesReal-timeproductavailabilityvs.whatcanbeorderedConsolidationofmultiplelineitemsintooneordertominimizeinconvenienceandshippingcostsReal-timeorderstatusandnotificationwhenthingsgowrongLogisticsandFulfillmentChalWhyDoSomething?

PainPointsandOpportunitiesCanyou……..Evaluateallsupplychainconstraintsandmakeaccuratedeliverypromisesinreal-time?Sourcemultipleitemsfromdifferentsuppliers,consolidateanddeliverasasingleorder?Providerealtimeorderstatusvisibilityandexceptionmanagement?Balancecustomersatisfactionwithprofitablefulfillment?WhyDoSomething?

PainPointsAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution

HowDoesi2Define“Fulfillment”?Planandpromiseanorderbasedonrealtimeevaluationofallconstraints(financial,sourcing,manufacturing,logistics)BrokerandadministertheorderacrossmultiplesupplychainsSourcemultipleorderitemsfrommultiplesuppliersandconsolidateasasingleorderPick,pack,ship,anddeliverthefinalproduct(s)aspromisedMonitorandreportacrosstheentirefulfillmentnetwork,detectorderexceptionsinreal-timeandmanagethemfrom“clicktoclunk”TradeMatrixSCESolution

HowDi2providesend-to-endvaluechainsolutionsfore-businessCRMSCMSRMSuppliersCustomersSupplierRelationshipManagementCollaboratingwithsuppliersindesign,sourcing,andbuyingSupplyChainManagementThesupplyanddemandplanningandfulfillmentbridgebetweenSRMandCRMCustomerRelationshipManagementSatisfyingcustomersbypromisingandmanagingordersbetter,fasterSCESolutioni2providesend-to-endvaluecThei2SCMSolutioni2SupplyChainManagementsolutionsprovideoptimization

tomaximizesupplychainvelocityandaccelerate

order-to-cashthrough

collaborativeplanning

andexecutionThei2SCMSolutioni2SupplyCTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutionisanintegratedsolutionthatenablesbusinessestoaccuratelypromiseanddeliverproductswhileensuringcustomersatisfactionandincreasedprofitabilityTradeMatrixSCESolutionDescrTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutiondeliversend-to-endfulfillmentfrom“Click-to-Clunk”:Real-timeorderpromisinganddistributedorderadministrationLogisticsplanningLogisticsandshipmentexecution(pick,pack,ship,deliver)TransportationManagement(TMS)IntegratedWarehouseManagement(WMS)andInternationalTradeManagement(ITM)capabilities(throughpartners)Globalvisibility,exceptiondetectionandeventmanagementacrossthesupplychainInterfacestoaccountsreceivableandaccountspayableTradeMatrixSCESolutionDescri2EnablesBusinessestoManageCustomerOrdersAcrossaHeterogeneousEnvironmentDemand-SupplyPlanningOrderPromisingLogisticsPlanningandExecutionGlobalVisibility&ExceptionManagementMulti-enterpriseSupplyDemand

ChannelsRetekOracleMFGProSAPJDELegacyi2EnablesBusinessestoManagAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution

TheTradeMatrixSCEProcessPlan:Forecastdemandandpositiontheenterprisetomeetthatdemand,givenallconstraintsPromise:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferences.(PartoftheTradeMatrixCRMSolution)Execute:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromiseMonitorandControl:Senseandrespondtochangesinthestatusofinventory,ordersandshipmentsPromiseExecuteMonitorandControlPlanTradeMatrixSCESolution

TheTTradeMatrixSCEProcess:PlanObjective:Forecastdemandandpositiontheenterprisetomeetthatdemandgivenallconstraints.(PartoftheTradeMatrixPlanSolution)PlanExecutePromiseMonitorandControlTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsCollaborativedemandplanningGlobalconstraintmanagementandoptimizationDynamicallocationplanningLogisticsplanningConfiguretoorderImprovedforecastaccuracyReducedinventoryEnhancedsenseandrespondcapabilitiesOptimizedcustomerservicelevelsEmpowered,satisfiedcustomersTradeMatrixSCEProcess:PlanObTradeMatrixSCEProcess:PromiseSupplychaininventoryvisibilityMulti-enterprisepromisingMulti-enterpriseorderadministrationIntelligentalternativeofferingTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsImprovedreal-timeorderpromising:akeydifferentiatorImprovedcustomerserviceatlowercostsIncreasedrevenueandreductioninlostsalesObjective:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferencesPlanExecutePromiseMonitorandControlTradeMatrixSCEProcess:PromisTradeMatrixSCEProcess:ExecuteExecutePlanMonitorandControlPromiseObjective:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromise.ShipmentcreationTransportationoptimization(outbound

andinbound)TransportationmanagementPick,packandshipIntegratedlogisticsexecution(transportation,warehousingandinternationaltrade)ReducedfulfillmentcostsIncreasedtransportationassetutilizationCustomercommitmentsmetcosteffectivelyImprovedcustomerserviceTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsTradeMatrixSCEProcess:ExecutObjective:Integrateandcoordinatefulfillmentactivitiesusingconfigurableworkflows.TradeMatrixCapabilitiesTradeMatrixSolutionBenefitsAutomatedexceptiondetection,alertsandmanagement,Multi-enterpriseconfigurableworkflowsScalablearchitectureDistributedcomputingImprovedexceptionmanagementenhancescustomersatisfactionReducedtimetoimplementation-abilitytoquicklyconfiguretonewbusinessmodelsImprovedmulti-serverscalabilityBehaveslikeasingleserverPlanPromiseExecuteSupplyChainEventManagerMonitorandControlTradeMatrixSCEProcess:Monitor&ControlObjective:IntegrateandcoordHowDoestheTradeMatrixSCESolutionWork?SupplyChainEventManager(Monitor&Control)LogisticsExecutionTransportationManagement(TMS)WarehouseManagement(WMS)InternationalTradeManagement(ITM)SCMCRMDemandForecastingMaster/Replenishment

PlanningInventoryPlanningLogisticsPlanningSUPPLYCHAINPLANNINGOrderCapture&Promise(ATP,CTP)DistributedOrderManagementHowDoestheTradeMatrixSCESAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:WhytheTradeMatrixSCESolution?

KeyDifferentiators

i2’sTradeMatrixSCESolutionistheONLYend-to-endlogisticsandfulfillmentsolutionthatIntegratesplanning,promising,execution,visibilityandeventmanagementDrivessuperiorcustomersatisfactionANDprofitablefulfillment,withrapidtime-to-valueIsascalable,configurable,industrial-strengthsolutionthatenhancessupplychainvelocityIsthesolutionofchoiceforshippersacrossmultipleverticalsandleading3PLsacrossNorthAmericaWhytheTradeMatrixSCESolutiKeySCESolutionCustomers CustomerStatusIndustryCompaqComputersLiveHi-TechCanonComputerLiveHi-TechHewlettPackardLiveHi-TechSamsungLiveHi-TechBethlehemSteelLiveMetalsBestBuyLiveCGR*R.R.DonnellyLiveCGR*LiptonLiveCGR*FederalExpressLive3PLUSFLogisticsLive3PLTheHubGroupLive3PLKuehne&NagelLive3PLKlabinFabricadoraLivePaper&Pulp*ConsumerGoods&RetailKeySCESolutionCustomers CusSCECustomerSuccessStory:

CypressSemiconductor

CustomerOverview$1.2BGlobalSemiconductorCompanyMulti-channel,Multi-divisionComplexityCustomerChallengesMultipleOrderCaptureMethodsOrderLifecycleManagementInaccuratecustomerpromisesPick,PackandShipprocessesInternationalTradeCompliancei2SolutionsDistributedOrderManagementSCESolutionDemandFulfillmentTransportationPlanningIntegrationtoInternationalTradeManagement(Capstan)IntegrationtoWarehouseManagement(EXE)CustomerBenefitsSingleFacetotheCustomerConsolidatedInvoicingReal-timeOrderPromisingIntegratedLogisticsPlanning&ExecutionacrossTMS,WMS&ITMMulti-divisionOrderVisibilitySCECustomerSuccessStory:

Cy“Thefoundationofmanagingcustomerrelationshipsincludesdemandplanning,intelligentordercapturingandpromising,end-to-endordermanagement,andfulfillmentplanningandexecution.i2’sdecision-supportandexecutionsolutionshaveempoweredCypresstoalignourbusinessaroundmakingandmeetingcustomerordercommitments.”RobertMorse,VPofPlanning,CypressSemiconductor“ThefoundationofmanagingcuSCECustomerSuccessStory:

LiptonCustomerOverview

SubsidiaryofUnilever,world’ssecondlargestconsumergoodscompany,leadingtheUSmarketinsalesoficecreamsandteabasedbeveragesCustomerChallengesTransitionfromatraditional“manufacturingpush”strategy(make-to-stock)toahighlyresponsivemake-to-orderstrategytoimprovecustomerservicewhilesimultaneouslyreducingcostsi2SolutionsConsumerPackagedGoods(CPG