麦肯锡Mckinsey分析问题的框架和思路英课件

分析问题的思路和框架麦肯锡系列1可编辑ppt分析问题的思路和框架麦肯锡系列1可编辑pptSystemsThewaymanagerscollectivelybehavewithrespecttouseoftime,attention,andsymbolicactionsThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheprocessesandproceduresthroughwhichthingsgetdonefromdaytodayAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionStrategyCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleSkillsStaffStyleSharedValuesStructure2可编辑pptSystemsThewaymanagerscollectAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesSkillsSharedvaluesStrategyStaffStructureSystemsCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleStyle3可编辑pptAcoherentsetofactionsaimeStyleStructureStaffStrategySystemsSkillsSharedvalues

AcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople4可编辑pptStyleStructureStaffStrategySys5可编辑ppt5可编辑ppt6可编辑ppt6可编辑pptCommitmentCapabilityConvictionCourageEnablingdevicesIndividualactivityChangevisionChiefexecutiveDownthelineExternalconstituentsLeadershipgroups7可编辑pptCommitmentCapabilityConvictionDevelopingfeltneed......andvision...amplifyingchangeandbuildingskills......andreinforcingchangeInstitutional-izingachangemindset1.Preparingforchange

2.Bringingaboutchange3.SustainingchangeLaunchingchange...8可编辑pptDevelopingfeltneed......9可编辑ppt9可编辑ppt10可编辑ppt10可编辑pptVisionandLeadershipOrganizationalInfrastructurePerformancemeasurementPeopledevelopmentCommunicationsProblemsolvingprocess•Implementationornearimplementationofrequiredstructureandsystems•Flowof2-waycommunications•People’sunderstanding,beliefandcontributiontoactonvisionandactionplans•Accuratemeasurementofactionandresults•Clearaccountabilities•Earlywins•Actionplanssufficienttoachievegoals•Agreementonobjectivesbylinemanagement•Managementofhigh-involvementprocess•Visibledemonstrationofnewvisionandvaluesbyclientleadership•Clientmanagers(particularlymiddlemanagement)haveskilltoleadprogramimplementation•Changeinactualbehavior

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Delta11可编辑pptVisionandLeadershipOrganizati12可编辑ppt12可编辑ppt13可编辑ppt13可编辑ppt14可编辑ppt14可编辑ppt15可编辑ppt15可编辑ppt16可编辑ppt16可编辑pptGovernmentderegulationoftheindustry•Licensingof16new(mainlyforeign)banks•Freeing-upofmostinterestrates•VirtuallyunrestrictedentryintoforeignexchangedealingAvailabilityofnew,low-costnetworkingtechnology•ATMs•Low-cost,high-speeddatacommunicationslinks•“Smart”plasticcardsSubstantiallyreducedconcentrationInfluxofnew“players”withdiversemethods,valuesandbackgrounds,etc.Formationofstrategicgroupsofbanks•“Full-line/high-tech/maximize-share”bankers•“Niche”bankersIncumbentbanksstuckwithhigh-cost“bricksandmortar”networks;entrantsabletouseelectronic/plasticnetworksmoreintensivelyIncreasedpricerivalry,especiallyincommercialsegmentandforeignexchangeIncreasedfocusonmarketsegments(e.g.consumer,ruralandcommercial)through•Products•Outlets•StafftrainingReducedmarginsReducedcostsImprovedservicePRODUCERSExternalshocksChangesinConductCChangesinPerformancePINDUSTRYChangesinStructureS17可编辑pptGovernmentderegulationofthei18可编辑ppt18可编辑ppt19可编辑ppt19可编辑ppt20可编辑ppt20可编辑ppt21可编辑ppt21可编辑ppt22可编辑ppt22可编辑pptProductivityContributionTotalsellingcostsSellingmarginContributionSalesSellingrateSalesAvailablesellingtimeUtilizationAvailablesellingtimeTotalsalestimeSupportintensitySupportcostsTotalsellingcostsEffectivenessContributionAvailablesellingtimeEfficiencyAvailablesellingtimeTotalsellingcostsSupportleverageTotalsalestimeSupportcosts23可编辑pptProductivityContributionTotal24可编辑ppt24可编辑ppt25可编辑ppt25可编辑pptProductofferingPlacePricePositioningpromotionProductPackage26可编辑pptProductofferingPlacePricePosiPRODUCERSINDUSTRYtructureSonductCerformancePExternalshocksFeedbackPRODUCERSChangesinConductCChangesinPerformancePINDUSTRYChangesinStructureS27可编辑pptPRODUCERSINDUSTR分析问题的思路和框架麦肯锡系列28可编辑ppt分析问题的思路和框架麦肯锡系列1可编辑pptSystemsThewaymanagerscollectivelybehavewithrespecttouseoftime,attention,andsymbolicactionsThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheprocessesandproceduresthroughwhichthingsgetdonefromdaytodayAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionStrategyCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleSkillsStaffStyleSharedValuesStructure29可编辑pptSystemsThewaymanagerscollectAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesSkillsSharedvaluesStrategyStaffStructureSystemsCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleStyle30可编辑pptAcoherentsetofactionsaimeStyleStructureStaffStrategySystemsSkillsSharedvalues

AcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople31可编辑pptStyleStructureStaffStrategySys32可编辑ppt5可编辑ppt33可编辑ppt6可编辑pptCommitmentCapabilityConvictionCourageEnablingdevicesIndividualactivityChangevisionChiefexecutiveDownthelineExternalconstituentsLeadershipgroups34可编辑pptCommitmentCapabilityConvictionDevelopingfeltneed......andvision...amplifyingchangeandbuildingskills......andreinforcingchangeInstitutional-izingachangemindset1.Preparingforchange

2.Bringingaboutchange3.SustainingchangeLaunchingchange...35可编辑pptDevelopingfeltneed......36可编辑ppt9可编辑ppt37可编辑ppt10可编辑pptVisionandLeadershipOrganizationalInfrastructurePerformancemeasurementPeopledevelopmentCommunicationsProblemsolvingprocess•Implementationornearimplementationofrequiredstructureandsystems•Flowof2-waycommunications•People’sunderstanding,beliefandcontributiontoactonvisionandactionplans•Accuratemeasurementofactionandresults•Clearaccountabilities•Earlywins•Actionplanssufficienttoachievegoals•Agreementonobjectivesbylinemanagement•Managementofhigh-involvementprocess•Visibledemonstrationofnewvisionandvaluesbyclientleadership•Clientmanagers(particularlymiddlemanagement)haveskilltoleadprogramimplementation•Changeinactualbehavior

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Delta38可编辑pptVisionandLeadershipOrganizati39可编辑ppt12可编辑ppt40可编辑ppt13可编辑ppt41可编辑ppt14可编辑ppt42可编辑ppt15可编辑ppt43可编辑ppt16可编辑pptGovernmentderegulationoftheindustry•Licensingof16new(mainlyforeign)banks•Freeing-upofmostinterestrates•VirtuallyunrestrictedentryintoforeignexchangedealingAvailabilityofnew,low-costnetworkingtechnology•ATMs•Low-cost,high-speeddatacommunicationslinks•“Smart”plasticcardsSubstantiallyreducedconcentrationInfluxofnew“players”withdiversemethods,valuesandbackgrounds,etc.Formationofstrategicgroupsofbanks•“Full-line/high-tech/maximize-share”bankers•“Niche”bankersIncumbentbanksstuckwithhigh-cost“bricksandmortar”networks;entrantsabletouseelectronic/plasticnetworksmoreintensivelyIncreasedpricerivalry,especiallyincommercialsegmentandforei