2021-2022学年山西省大同市普通高校对口单招英语第一轮测试卷(含答案)

2021-2022学年山西省大同市普通高校对口单招英语第一轮测试卷(含答案)学校:________班级:________姓名:________考号:________

一、单选题(50题)1.Hishandwritingis______yours.

A.morebetterB.aswellasC.muchbetterthanD.asbetteras

2.______hecome,theproblemwouldbesettled.

A.WouldB.ShouldC.ShallD.If

3.—Theeducationsystemratherthantheteachers______toanswerfortheoverburdenonthestudents—IagreeIhopethereform.beingcarriedoutinourcountrywillhangaboutthe_____results.

A.are;desiredB.is;desiredC.are;desiringD.is;desiring

4.—Hasthewalletbeenreturnedyet?—No，butweexpect______anydaynow.

A.toreturnit

B.ittoreturn

C.ittobereturned

D.itreturned

5.CountriesthattraditionallyneverallowedforeignstudentstostayandworklikeGermanyortheUnitedKingdom—arefacingtheirownlabor______ininformationtechnologyandrelaxingtheirimmigrationlaws.

A.cutsB.shortagesC.weaknessesD.imports

6.Itisreportedthatmanyanewhouse_______atpresentinthedisasterareaA.arebeingbuilt

B.werebeingbuilt

C.wasbeingbuilt

D.isbeingbuilt

7.12．Itwasthetraining_______hehadatschool_______madehimagoodjumper．

A.what;whatB.that;thatC.what;thatD.that;had

8.Noconclusionhasbeen______yet.

A.achievedB.reachedC.attainedD.arrived

9.While______ajob,thegraduatestudentgotanoffertostudyabroad

A.appliedforB.applyingtoC.appliedtoD.applyingfor

10.Iwonderhowmuch______.

A.thatcarwasB.wasthatcarC.isthatcarD.thatcaris

11._______manytimes,hefinallyunderstoodtheproblem.

A.ToldB.TellingC.HavingtoldD.Havingbeentold

12.Mary，_________here——everybodyelse，staywhereyouare．

A.comeB.comesC.tocomeD.coming

13.Sicknessdeprivedme______thepleasureofseeingyou.

A.fromB.ofC.outofD.with

14.______today,bewouldgettherebyFriday.

A.Wereheleave

B.Wasbeleaving

C.Werehetoleave

D.Ifheleaves

15.—What'sthechanceofthere______anelectionthisyear?—Ihavenoidea.

A.isB.tobeC.beingD.be

16.Thescientistsallagreedthatrulesofphysics,______weareallfamiliar,governtheworldA.towhichB.onwhichC.whichD.withwhich

17.NotonlyIbutalsoTomandMary______fondofcollectingstamps.

A.amB.willC.areD.have

18.Hewasamanofstrongfeelings,______normallylayhiddendeepinsidehim.

A.itB.thatC.thoseD.which

19.Letmehelpyou,______?

A.won'tyonB.willyouC.shallID.shan'tI

20.Thenovelwrittenbytheauthor_______well,butfiveyearsagronoonecouldhaveimaginedhowgreatarolehe_______intheliteraryworldA.sells;wastoplay

B.selling;wasplaying

C.sold;hadplayed

D.sell;isplaying

21.tosunlightfortoomuchtime,asthedoctorssay,willdoharmtoone‘sskin.

A.Beingexposed

B.Havingexposed

C.Exposed

D.Afterbeingexposed

22.Iwonderedwhatdifficultyhehad_________theplan?

A.tocarryout

B.carryingout

C.carriedout

D.withcarryingout

23.Thesenationalparksareveryimportantforpreservingmanyanimals,whichwouldruntheriskofbecomingextinct.

A.insteadB.thereforeC.neverthelessD.otherwise

24.Wecanassigntheworkto__________isreliable.

A.whoseB.whomC.whoeverD.whomever

25.TheheavysnowcouldnotkeepUS_________goingouttowork．

A.onB.upC.uponD.from

26.She'sfainted.Throwsomewateronherfaceandshemay______.

A.comeroundB.comebackC.comeagainD.comeout

27.Newtypewriterscostabout________priceofthesecond—handones．

A.threetimesthe

B.athreetimes

C.thethreetimes

D.threetimesa

28.Tomwasabouttoclosethewindows_______hisattentionwascaughtbyabirdA.whenB.suddenlyC.andD.till

29.Little_________thattheirplanhasbeenDiscovered．

A.didtheysuspect

B.dothesuspect

C.dotheysuspect

D.theysuspect

30.TomandJackarebothveryclever._________,Tomis____________Jack.

A.Allinall;asacleverboyas

B.Inotherwords;ascleveraboyas

C.Thatistosay;asacleverboyas

D.Inword;ascleveraboyas

31.Whathedescribedasonlya______detailIthoughtwasthemostimportantpartoftheplan.

A.commonB.plainC.justD.mere

32.Janehasbrownhair,infact,it'squitesimilarinshade______yours.

A.asB.withC.likeD.to

33.Thatistheonlywaywecanimagine_______theoveruseofwaterinstudents‘bathrooms.

A.reducingB.toreduceC.reducedD.reduce

34.Myfather______mebysayingthatIcouldwininthespeechcontest,soItookpartinit.

A.discouragedB.encouragedC.preventedD.asked

35.Thisisjusttheplace______heandhiswifevisitedlastyear.

A.whereB.thatC.whenD.why

36.Theyrequiredthatallthenecessarydocuments______tothepresident'sofficebeforetheendofthismonth.

A.behanded

B.mustbehanded

C.shouldhandin

D.hadbeenhandedin

37.—Oh,Mary!YoushoulddoyourworkinsteadofsittingherewatchingTV.—______.

A.That'snotaverygoodidea.

B.TVproducesgoodinfluenceonchildren.

C.Whatmakesyousaythat?

D.YousaidTVwaseducational.

38.Wemust__earlyinthemorningsoastocatchthefirsttrain.

A．setup

B．setout

C．setabout

D．setaside

39.Theproblemwassettledtothecompleteofthem,sotheydidn‘tcomplain.

A.amazementB.satisfactionC.disappointmentD.attraction

40._____cryingsadly,heraisedhisheadandlettearsstreamdownhisfaceonpurposeA.TobeseenB.SeeingC.ToseeD.Havingseen

41.Sendmyregardstoyourwifewhenyou__________home．

A.wroteB.willwriteC.havewrittenD.write

42.______yourhomeworkandmakesurethatyoudon't______anymistakes.

A.Do;doB.Make;makeC.Make;doD.Do;make

43.Notuntilthisterm______torealizehowimportantthissubjectistohisfuturecareerasadiplomat.

A.hebeganB.didhebeginC.hehasbegunD.thathehasbegun

44.—TheremustbeadozenpensinthishousebutIcanneverfindonewhenIneedthem.—Keeplooking.______issuretoturnup.

A.OneB.ItC.ThatD.This

45.—ThisismynewdogHisnameisWisdom—That'sinterestingWhy______didyougivehimsuchaname?

A.intheearthB.inworldC.onearthD.ontheworld

46.Thankyouforthe______youdidme.tomovethesofaupstairs.

A.favorB.goodC.helpD.kindness

47.Heistooweakto______theheavybox.

A.riseB.putC.raiseD.arise

48.Thesquirrelwasluckythatitjustmissed_______.

A.catchingB.tobecaughtC.beingcaughtD.tocatch

49.Sometimeschildrenhavetrouble______factfromfictionandmaybelievethatsuchthingsactuallyexist.

A.toseparateB.separatingC.forseparatingD.ofseparating

50.______youmayberight,Ican'taltogetheragree.

A.WhileB.AsC.ifD.Since

二、补全对话(10题)51.Jean:Whycouldn’tyoucometothepartylastnight?Betty:Well,Icouldn’tgetawayfromworkearly.Jean:__________.

A.Ifeelsorry

B.Whatashame

C.Itdoesn’tmatter

D.Docomenexttime

52.请在第______处填上答案。

53.Jane与朋友到餐馆用餐，服务员询问吃什么以及要不要喝点什么，Jane一一回答，并问有什么特色菜。Waiter:Goodmorning,Madam.Howmanypersonsarethereinyourparty?Jane:Three.1_________________forthreebythewindow?Waiter:Noproblem.Thereisoneoverthere.2_________________tohave?Jane:We’dlikethreesandwiches,somevegetablesandsoup.Waiter:3_________________tostartoffwith?Jane:Yes,that’sagoodidea.Redwine,please.Waiter:4_________________?Jane:No,notyet.Oneofourfriendshasn’tarrived.Whatspecialdoyouhavetonight?Waiter:Frenchsteak.It’sverynice.Jane:Itsoundsgood.OK,5_________________.1_________________

54.

第58题请将正确答案填在第58处。

55.阅读下列短文，回答题。

提示：Tom和Lester两人正在聊天，彼此问对方上一个周末是怎样度过的。Tom说他上星期六晚上同Simon一道吃了饭，而Lester说他星期日去电影院看了一场电影。、

Tom:

51

?

Lester:Notbad．Whataboutyou?

Tom:blotbad，either．Whatdidyoudolastweekend?

Lester:Well，

52

Tom:Oh，

53

?Lester:TheLionKirng．

Tom:Oh，really?

54

?

Lester:Yes，itwasgood．

55

?

Tom:IwentouttodinnerwithSimon．

Lester:Oh，youmusthavehadagreattime．Bytheway，howisSimon?

Tom:He"sfine．

第51题________

查看材料

56.第53题________

查看材料

57.John:Hello,I’mJohn.Ireadintheposterthatyou’relookingforastudenttoworkasalanguageassistant.Clerk:__________Areyouinterestedinthejob?John:Ithinkso.ButbeforeIapply,couldyoutellmemoreaboutthework?A.Howareyou?B.Yes,weareC.Hello.D.That’sright.

58.60请选择最佳答案填入()

59.根据以下资料，回答1~5题。

请在第_____处填上正确答案。

60.根据中文提示，将对话中缺少的内容写在横线上，这些句子必须符合表达习惯。打句号的地方，用陈述句;打问号的地方，用疑问句。提示：一顾客去鞋店买皮鞋，店员问清楚鞋码大小后，给顾客拿鞋。顾客试穿后，认为合适，要买下它，并将鞋款交给店员。店员将应找回的零钱退给顾客。Shop-assistant:(1)?Customer:Iwanttobuyapairofleathershoes.Shop-assistant:(2).Customer:Size40,please.Shop-assistant:Yes,sir.Hereyouare.Customer:MayItrythemon?Shop-assistant:(3)?Customer:Ok.I'lltakethispair.(4)?Shop-assistant:Forty-fiveYuan,sir.Customer:Hereisthemoney,fiftyYuan.Shop-assistant:Thankyou.(5).Good-bye,sir.Customer:Good-bye..Good-bye,sir.Customer:Good-bye.

三、完型填空(10题)61.(50)

A.ondesignB.forpeopleC.inarchitectureD.withbuildings

62.Iamoftenaskedtodescribetheexperienceofraisingachildwithadisability.Itislikethis.___31___youaregoingtohaveababy,it’slikepreparingavacationtriptoItaly.You___32___abunchofguidebooksandmakewonderful___33___.Youmaylearnsomeusefulphrases___34___Italian.It’sallveryexciting.___35___severalmonthsofeagerexpectation,thedayfinally___36___.Youpackyourbagsandoffyougo.Severalhours___37___,theplanelandsinHolland.“WhyHolland?”yousay,“Isignup___38___Italy!AllmylifeI’vedreamed___39___goingtoItaly.”ButyouhavelandedinHollandand___40___youmuststay.Theimportancethingistorememberthattheyhaven’ttakenyou___41___ahorrible,disgusting,filthyplace.It’sjusta___42___place.Soyougooutandnewguidebooks___43___youmustlearnawholenewlanguage.Hollandmaybeslower-paced___44___Italy.Butyouhavebeenthereforawhile,you___45___thatHollandhaswindmillsandtulips(郁金香).EveryoneyouknowisbusycomingandgoingfromItaly,andtheyallboastingabout___46___awonderfultimetheyhadthere.Andforthe___47___ofyourlifeyouwillsay,“Yes,that’swhereIwas___48___togo”.Butifyouspendyourlife___49___thefactthatyoudidn’tgettoItaly,youmayneverbefreeto___50___theveryspecial,theverylovelythingsaboutHolland.31__________A.WhenB.IfC.AsD.Before

63.(44)

A.followB.goC.operateD.work

64.(46)

A.directionB.guideC.symbolD.model

65.(78)

A.buyingB.buyC.borrowD.exchange

66.28.______A.triedB.managedC.likedD.tended

67.(55)

A.emptyB.freeC.blankD.bare

68.【B3】

A.greatB.hugeC.setbacksD.remarkable

69.33.__________A.expectB.findC.replytoD.waitfor

70.【B8】

A.hungryB.handsomeC.inaccurateD.excited

四、翻译(20题)71.Bothsoundandnoisecanhavenegativeeffects,butwhatismostimportantisifthepersonhascontroloverthesound.

72.我相信我的学历和团队工作经历完全符合这一职务的要求。

A.Ibelievemyeducationbackgroundandexperienceinteamworkfitinnicewiththejobrequirements.

B.Ibelievemyeducationbackgroundandexperiencefitinnicelyinteamworkwiththejobrequirements.

C.Ibelievemyeducationbackgroundandexperienceinteamworkfitinnicelywiththejobrequirements.

D.Ibelievemyeducationbackgroundandexperienceinteamworkfitnicelywiththejobrequirements.

73.Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmly,andespeciallywhentheconsumercandemonstratewhatiswrongwiththeiteminquestion.

74.Thetoyshavetomeetstrictsafetyrequirementsbeforetheycanbesoldtochildren.

75.据报道，迄今为止，外国保险公司已打入中国19个城市。

76.TranslationfromEnglishintoChinesePlayistheprincipalbusinessofchildhood,andmoreandmoreinrecentyearsresearchhasshownthegreatimportanceofplayinthedevelopmentofahumanbeing.Fromearliestinfancy,everychildneedsopportunityandtherightmaterialforplay,andthemaintoolsofplayaretoys.Theirmainfunctionistosuggest,encourageandassistplay.Tosucceedinthistheymustbegoodtoys,whichchildrenwillplayoften,andwillcomebacktoagainandagain.Thereforeitisimportanttochoosesuitabletoysfordifferentstagesofachild’sdevelopment.Inrecentyears’researchoninfantdevelopmenthasshownthestandardachildislikelytoreach,withintherangeofhisinheritedabilities,islargelydeterminedinthefirstthreeyearsofhislife.

77.因为我们的产品在国内外声誉颇佳，所以产品需求量逐年增加。

78.TodaythecomputerplaysavitalroleinthelivesofmanyAmericansandisseenasoneofthegreatesttechnologicaldevelopmentsofalltimes.

79.Theyoungmanofferedtotaketheoldwomantotherailwaystation.

80.我要是当初坚持把法语学下来就好了。

81.IhaveboughtthathousefromwhichIcanenjoythebeautifulsceneoftheChangjiangBridge.

82.Itisunderstoodthatwhentwounionsquarreloverthreejobs,theargumentissettledbygivingeachuniontwo.Thatmeans33percentovermanning,33percentlessproductivitythancouldbeobtained.

83.Weappreciatethegoodqualityofyourproducts,butunfortunatelyyourpriceappearstobeonthehighside.

84.Therearesomescientistswhohavemadeaspecialstudyofwhywedream,whatwedreamandwhatthosedreamsmean.

85.Thebetterweunderstandourselves,theeasieritbecomestoliveuptoourfullpotential.

86.Whileitcannotbescientificallyproven（ordisproved,forthatmatter.thatglobalwarmingcausedanyparticularextremeevent,wecansaythatglobalwarmingverylikelymakesmanykindsofextremeweatherbothmorefrequentandmoresevere.

87.Eventhebusiestgovernmentofficialorexecutivealwaystakesextratimetobepoliteandofferrefreshments(茶点).

88.Onereasonisthewaytheyaretreatedoncetheygetthere.ThepeopleatDisneygooutoftheirwaytoservetheir"guests",astheyprefertocallthem,andtoseethattheyenjoythemselves.

89.Whereasapassportisissuedbyacountrytoitscitizens,avisaisofficialpermissiontovisitacountrygrantedbythegovernmentofthatcountry.

90.Psychologistsnowbelievethatnoisehasaconsiderableeffectonpeople’sattitudesandbehavior.

五、阅读理解(5题)91.

Whichisthecorrectorderofthefollowing?a.Iforgotallabouttheincident.b.Iwentintothestore.c.Awomanknockedofftheeggcartons.d.Istoodinfrontoftheeggcartons.e.Themanagerremindedmeoftheincident.f.Themanagerdidn'tbelievemyexplanation.g.Ipickeduptheunbrokeneggs.

A.b;d;g;c;a;f;e

B.b;d;c;g;f;e;a

C.b;c;d;g;e;f;a

D.b;d;c;g;f;a;e

92.TheEgyptiansthoughtthatballplayingwas______.A.A.childishB.difficultC.notenjoyableD.worthwhile

93.Copernicushadhisgreatbookpublishedbecause______.

A.hedidn"tagreewithAristotle

B.hecouldnothidethescientifictruth

C.heworkedfortheChurch

D.hisfriendsadvisedhimtodoso

94.

Thedoghasbeenofmostvaluetomanmthedevelopmentof______.

A.atreatmentforrabies

B.open-heartsurgery

C.acurefordistemper

D.alloftheabove

95.Whatwasfoundin“TheCouncilRoom”?

A.Asmallnaturalopening.

B.Alargecave.

C.Anotherseriesofrooms.

D.ManyoldIndianobjects.

六、作文(1题)96.一位学者将在你所在的社区做一个讲座。请以社区委员会(NeighborhoodsCommittee)的名义写一份通知。内容包括：(1)谁做讲座;(2)讲座主题;(3)讲座的时间、地点;(4)讲座对象。

参考答案

1.C解析：much用在句中修饰比较级better。

2.B解析：此处是对将来情况的假设。虚拟条件句的谓语部分为should，had或were时，可把if省去，而把should，had或were放在从句的主语之前，构成主谓部分倒装。

3.B解析：theeducationsystem是主语，谓语动词应用单数；thedesiredresults意为“期望的结果”。

4.C

5.B解析：cuts“裁减”；shortages“短缺”；weaknesses“弱点”；imports“进口”，故正确选项为B。

6.D

7.B

8.B解析：本题考查固定搭配的用法。当否定词位于句前时，得出结论应用reach/achievein/arriveatconclusion，故选B。

9.Dapplyto应用；applyfor申请

10.D解析：从句中的问句主谓不倒装。从句的时态随主句。我想知道那辆车的价格。

11.D

12.A本题考查祈使句型：

【应试指导】句意：Mary，到这里来，其余的人待在原处。根据句子的结构可判断出这是个祈使句。所以要用动词原形开头。Mary在句中不是

主语，而是“呼语”。

13.B解析：本题考查动词固定搭配的用法。deprive后常接介词of，表示剥夺什么。

14.C解析：本题考查倒装虚拟语气用法。本句是表示与将来事实相反，所以从句用wereto形式。句意为：如果他今天出发的话，他就会在星期五以前到达那里。

15.C

16.D

17.C解析：notonly…butalso连接主语时，谓语动词根据就近原则由butalso后的成分来决定。TomandMary是两个人，所以动词用复数形式。

18.D解析：which修饰非限定性定语从句，指代前边一句话。本题涉及句法知识——简单句、并列句和复合句。例如：Hehastwodaughters.Theyaredoctors.(简单句)Hehastwodaughtersandtheyaredoctors.(并列句)Hehastwodaughters,whoaredoctors．(复合句)

19.A解析：反问疑问句的陈述部分是肯定式时，疑问部分用否定式。以letme或letus起始的反问疑问句，疑问部分用willyou或won'tyou，所以选项A是正确的。

20.A

21.A

22.B

23.D

24.C

25.D

26.A解析：句意：她昏倒了。给她脸上浇些水，或许她会醒过来。本题考查词组辨析。comeround：过访，绕道而来，苏醒过来；comeback：回来，恢复；comeagain：再说一遍，重复一遍；comeout：出来，传出。

27.A【句子大意】新打字机的价格是二手货的三倍。

28.A

29.C

30.B

31.D解析：本题测试形容词辨析。四个选项的意思分别是“普通的”，“清楚的”，“正义的”，“仅仅的”。根据句意，D项正确。本句大意为：他仅仅把它作为一个细节来描述，而我却认为它是这个计划中最重要的部分。

32.D

33.B

34.B解析：encourage：鼓励、鼓舞；discourage：使泄气；prevent：阻止；ask：要求。根据句意只有选B。

35.B

36.A解析：本题考虚拟语气在名词性从句中的用法。在“ask(advise，desire，ordersuggest，require，etc。)+the广引导的从句中，谓语动词应用“should+认”，should可以省去，再结合语态，故A项正确。本句大意为：他们要求所有的必要文件都必须在月底之前交到校长办公室。

37.D解析：上句责备玛丽应该做作业而不是坐到那儿看电视，下句是玛丽对妈妈责备的一种辩解：“你说过电视是有教育意义的。”所以D项正确。

38.Bsetout意为“出发，动身”。

39.B

40.A

41.D本题考查时态。

【应试指导】句意：当你写信回家的时候，请代我向你的妻子问好。在时间状语从句中用一般现在时代替一般将来时。

42.D解析：本题考查动词搭配。doone'shomework“做作业”；makemistakes“犯错误”。句意为：做作业，还要保证别犯错误。

43.B解析：表示否定的副词前置于句首，句子需要不完全倒装，即助动词提前。其余选项均可排除。除Notuntil外还有never，seldom，rarely，seldom，no，little，hardly，innotime等否定副词或结构放在句首时，句子需要部分倒装。

44.A解析：根据上文提到“findone”，故下文中也应填one，表示泛指。

45.C

46.A解析：favor：帮助，一般用domeafavor；good：好处；help不与do搭配：kindness：善良。故选A。

47.C解析：本题考查词义的辨别。rise出现，put放下，raise提起，arise升高。

48.C

49.B解析：本题考查固定搭配。havetrouble(in)doingsth.“做某事有困难”。句意为：有时孩子们在分清故事和现实方面会有困难，相信故事中的事确实存在。

50.A解析：while意为“虽然”；as意为“因为”；if意为“如果”；since意为“因为”。根据题意选A。

51.B

52.E

53.

54.A

55.Howareyoudoing/Howareyou

56.What(film/movie)didyousee?

57.B

58.A

59.C

60.【提示】本题立足于日常表达。平日里，人们可用不同的说法表达相同的意思，因此此题比较灵活，答案不唯一，符合题意和El语表达方式即可。1.【答案】WhatcanIdoforyou/CanIhelpyou【解题指要】根据常识，当顾客进到店里，店员通常会问他们是否需要帮助，因此填入WhatcanIdoforyou/CanIhelpyou。2.【答案】Whatsize，please【解题指要】根据上下文，顾客说想买一双皮鞋，以及随后告知店员自己的鞋码，可以得知此处店员需要了解顾客的鞋码，因此填人Whatsize，please。3.【答案】Certainly/Yes，ofcourse【解题指要】根据上下文及中文提示，得知此处顾客询问是否可以试穿鞋，店员需要做出肯定的回答，因此此空填入Certainly/Yes，ofcourse。4.【答案】Howmuchisit【解题指要】根据上下文，顾客说要买下这双鞋以及下文中店员告知鞋的价钱，可以得知此空是顾客询问鞋的价格，因此此空填入Howmuchisit。5.【答案】Here’syourcharge，fiveYuan【解题指要】根据常识以及中文提示，可以得知此时店员为顾客找零，因此该空填入Here’syourcharge，fiveYuan。【参考译文】Shop-assistant：您有什么需要?Customer：我想买双鞋。Shop-assistant：请问您穿多大码的鞋?Customer：我穿40号。Shop-assistant：好的，给您。Customer：我可以试穿吗?Shop-assistant：当然可以的。Customer：我就要这双了。多少钱?Shop-assistant：45元，先生。Customer：这是50元，给您。Shop-assistant：谢谢您，这是找您的零钱，5元。再见，先生。Customer：再见。

61.C

62.Awhen引导时间状语从句，表“当,,的时候”，本句大意为：“当你将要有个孩子的时候，就会像是,,”，而此时用if，as或before都是不恰当的，故A为正确答案。

63.D

64.D

65.B解析：如果在不属于自己的书上做标记，就得买下来。

66.A

67.B解析：empty意为“空的(容器)”，free意为“空余的(房间等)”；blank意为“空白的(表格)”；bare意为“秃的，光着的”。校长说：“我们还有一个空位。”

68.C解析：电视是一个变化的方面。它的变化有的地方是好的，有的地方是不好的。

69.A

70.D解析：我知道，我过于激动了。

71.声音和噪音都有副作用，但是最重要的是人是否能够控制住声音。

72.C

73.投诉时注意礼节但又态度坚定，特别是能够指出所购买商品的缺陷，这样的投诉通常是最有效的。

74.（玩具要经过严格的安全检验，才能卖