外贸操作流程中英文

外贸操作流程中英文外贸操作流程中英文外贸操作流程中英文xxx公司外贸操作流程中英文文件编号：文件日期：修订次数：第1.0次更改批准审核制定方案设计，管理制度1．外贸业务人员在国外采购商的询价，做出产品报价前，应了解客户基本信息，包括是否终端客户、年采购能力、消费区域，以及产品的用途、规格及质量要求，我公司是否能够生产等。Beforequoting,theSalesmanshouldknowthebasicinformationabouttheclients,forinstance,theendusersornot,theannualorderquantity,theplacesofconsuming,andtheproductsthepurposes,specification,qualityandtheabilitieswhetherourfactoriestomeet.2．对于外商的邮件、传真，原则上在24小时内答复；特殊情况需要延期的，应及时向外商解释及大概需要的时间。Generallyasarule,toreplytheclients’mailsshallbewithin24hoursafterreceiving;andpleaseexplainthereasonstotheclientsduetothethingsparticularandneedmoretimetodealwith.3．对于外商的产品报价，原则上按照公司财务部门经核算后的价格表（外销）执行；公司财务部门根据市场状况及生产成本，定期进行核算，对产品价格进行调整。Quotationswillbeaccordingtothepriceslist(foroverseamarket)madebythecompanyAccountingDepartment,whichwillmakepricesadjustmentsaccordingtothemarketandtheproductioncostatregularperiods.4．对于定单数量较大，外商所能接受的价格低于我公司公布的价格的，业务人员应先上报部门经理批准实施；部门经理不能批复的，报总经理批准后实施。Forbigorders,theacceptablepricefromtheclientsislowerthanourlistedprice,thesalesmanshallfirstreportthistothemanagerofthedepartmentsforapproval;andwhenthemanagerhavenorightstoapprove,thepricewilldirectlygotothegeneralmanagerforapproval.5．对于C&F及CIF报价，需要我方办理运输、保险的或需要进行法定检验的等事项，业务人员应事先联系相关中介机构进行确定，选择中介机构应考虑业务熟练、服务效率高及收费合理。InC&ForCIFpriceterms,thesalesmanshallcontactanddealwithrelatedcompaniesinadvancetoconfirmthethingsofshipment,insurance,commodityinspectionetc.Thebasicconditionsforselectingtherelatedcompanieswillbeconsideringrichandprofessionalpractices,servicewithhighefficiencyandgoodprices.6．对于外商的寄样要求，原则上要求到付；对于样品数额较大，原则上对方承担成本费用。在正式定单后，可以扣除成本及寄样费用。特殊情况，如关系比较好的老客户，我方可以预付并免收样品，报部门经理批准后执行。费用较大的，可报总经理批准后执行。Pertheclients’requirementsofsendingsamples,freightcollectshallbegenerallyrequired;andwhenthesamplesquantityislarge,thecostshallbechargedaccordingly.Howeverthecostandfreightpaidbytheclientswillbedeductedinthetrialorders.Incasesparticular,forinstancetheclientswithlongtermandfirmrelations,wecanpaythefreightinadvancewiththesamplesfreeafterapprovedbythemanagerofthedepartments，orbythegeneralmanageriftheamountislarge.7．对于外商需要打样的，外贸业务人员应和生产部门协调，确保样品的质量及规格符合要求；样品需要部门经理审核后寄出；外商对于产品有包装或唛头要求的，正式包装或印刷前需经外商确认。Thesalesmanshallcoordinatecloselywiththeproductiondepartmentsinthesamplesmakingprocesstoguaranteethequalityandspecificationsmeetingtheclients’requirements,andsendthesamplesaftertheapprovalbythefinalcheckingupofmanagerdepartment.8．付款方式上，原则上考虑前TT全部或部分作为定金，剩余见提单传真件付款，及全部短期信用证。收汇银行和业务员负责对信用证做形式和内容的检查，发现差异的，应及时通知外商修改。信用证审查无误后，报部门经理复核。Generallyasarule,thefollowingwaysofpaymentswillbeconsidered:1,wiretransfer100inadvance2,wiretransferpartasdeposit,thebalanceagainstcopyofB/L.3,100%L/CatsightOurbeneficiarybankandthesalesmanwillcheckuptheL/Cinformandcontentsrespectively,andinformtheclientstomakechangeintimeifdifferencesexisting,andsubmittothemanagerofthedepartmentsforre-checkingafternofaultsordifferencesfoundinadvance..9．原则上，公司在收到外商的全部货款、部分定金及信用证经复核无误后，开始安排生产计划，组织货源，进行生产。Asageneralrule,thecompanywillarrangethematerialandplanforproductionafterreceivingthepaymentsinaboveterms.10．在定单生产阶段，外贸业务人员应到生产车间会同生产主管对产品生产进行监督、检查，发现问题及时解决；或由部门经理协调解决，或部门经理上报总经理解决。严格把握产品的规格、质量、包装、生产时间符合同外商的约定。Intheproductionprocessing,thesalesmanshallbeattheworkshoptosuperviseandinspecttheproductionwiththepersonincharge,tofindandsolvetheproblemsintime,ortoreporttheproblemstothemanagerofthedepartmentforcoordinatingtosolve,ortoreporttothegeneralmanagerforsolving,toguaranteethespecification,thequality,thepackingandproductiontimeaccordingtotherequirementsoftheclients.11．对于C&F、CIF价格条款的，业务人员应在生产结束前一周，安排好货代，确定定舱事宜；一般在船期前二日，安排装柜、运输。InC&FandCIFpriceterms,thesalesmanshallarrangeandconfirmtheshipmentswiththerelatedagentsaweekinadvance,andtoloadthegoodstothecontainerandtransportthegoodstwodaysinadvance.11．需要委托中介机构进行报关、商品法定检验、保险的，外贸业务人员应及时准备相关资料交中介机构办理；办理过程中，业务人员可以协助。ThesalesmanwillpreparetheconcerneddocumentsfortheCustomsdeclaration,Specifiedgoods’inspectionandInsurancebyrelateddepartmentsifneeded;thesalesmancanmakecoordinationintheprocess.12．收汇方式为信用证的，外贸人员必须细心操作，谨慎处理，注意单证的一致性，做到安全收汇。InthecasesofL/Cpayments,thesalesmanneedtodealwithcarefullyandcautiouslytosuretheconsistencyofthedocumentsandtheL/Candtoreceivethefundssafely.13．全部收汇后，外贸人员请对相关资料进行整理，将相关单据较财务部门及时外汇局、税务局办理核销、退税。并注意对外商的售后服务，进行跟踪，以建立长期的可信赖合作伙伴关系。Thesalesmanshalldotheclassificationandcollationofthe