通过评估重塑和优化员工队伍

ReshapeandOptimizeYourWorkforceWithAssessmentAguidetohiringanddevelopingthetalentyouneedtoreachyourgoalstWiththerightassessments,yourorganizationcanoptimizeitspeoplestrategy,hireanddevelopfuture-proofedtalentandshapeadynamic,adaptableandempoweredworkforceofthefuture.ContentsIntroduction 4AreYouGettingtheRightPeopleIntotheRole–AndIntotheOrganization? 6TheBusinessImpactofGettingItRight 8nceofFit FindingtheBalanceBetweentheSkillsofthe‘HereandNow’andThoseofthe‘Future’ 18AreYouIdentifyingandDevelopingYourTalent–AndYourFutureLeaders? 20IdentifyingandDevelopingtheLeadershipPipeline 21EmpowerCareerMobilityandDevelopment 24InformUpskillingandReskilling 28TalentAssessment:TheNextSteps 30“Assessmentisapowerfultoolforreshapingandoptimizingtheworkforcetowardsamoreagile,responsiveandresilientorganizationthatthrivesinanuncertainfuture.”JoukovanAggelen,ChiefPortfolioandInnovationOfficer,Aon’sAssessmentSolutionstIntroductionoactionhpingforThisguideexplorestheimpacttalentassessmentcanmaketo:omeefuturemightbringAreYouGettingtheRightPeopleIntotheRole–AndIntotheOrganization?Therearesixfocuspointsalltalentleadersmustconsiderinordertoensurethattherightpeoplearehiredintotherightroles.needssigncetTalentLeadersNeedTo:123456ReshapeandoptimizetheworkforcereAttractadiverseapplicantpoolotakeyouforwardPortrayarealisticviewofthejobtalentleavingduetopoorperson/jobfit.EngagewithcandidatesirmIdentifyapplicantsdSpotthepotentialTheBusinessImpactofGettingItRightngapositiveAssessmenttoPredictPerformance:GettingStartedHavinganideaofwhatleadstosuccessisonething;beingabletodemonstratethedirectlinkbetweencompetenciesandperformanceisessential.tngdrivethegrowthoftheorganizationintothefuture.ProvingtheLinkBetweenAssessmentandPerformanceyaicalinkThisFour-StepMethodBreaksDowntheProcess:1234Understandwhatgreatlookslikeintherole,MapassessmentsagainsttheseskillsandbehaviorsaCarryoutabusinessimpactorvalidationstudyMonitorandanalyzeassessmentsReal-WorldPerformanceandRetentionImpactsntsnyrdrivingaccidents%worksafelyprofitgeneratedtopperformermorelikelytoberecognizedasprovidinggreatservice600h600hntehireofinterviewtimesavedacrossaofinterviewtimesavedacrossagraduatehiringprogramtimesavingssk“Well-designed,candidate-centricassessmentsdeliveramorepositiveandengagingcandidateexperience.”ErniePaskey,Partner,ChiefRegionalOfficer-NorthAmerica,Aon’sAssessmentSolutions“DefiningkeyperformanceindicatorstomeasureperformanceallowsHRandtalentleaderstounderstandthebusinessimpactofassessment.”MinaMorris,Partner,ChiefCommercialOfficer–NorthAmerica,Aon’sAssessmentSolutionsnvestinginitcompletionratecompletionratelesstimefavorablyincreaseinincreaseincandidatesatisfactionwiththehiringprocessorhighlyeffectiveTheImportanceofDatareonething:data.TheImportanceof‘Fit’Itisnotjustwhatanemployeedoesthatmatters,buthowtheydoit.IdentifyingaStrongFitngesanbothwithintheroleandwithincompanyexpectations.toavoidcySpotlightonAssessmentrsGamifiedAssessmentchatAssessisagamifiedSituationalJudgmentTest.ThispowerfultoolisdesignedtobeliketheinstantmessaginginterfacesofWhatsApporFacebookMessengerandassessesacandidate’sstrengths,personalityandabilities.chatAssesscanbecustomizedtosuitanyrole,atanylevel,inanyorganization.FindingtheBalanceBetweentheSkillsofthe‘HereandNow’andThoseofthe‘Future’Hiringisamulti-perspectiveoperation.AstheHRortalentleader,youneedtooptimizeyourworkforceskillsandstructuretodeliverthenear-termbusinessstrategy,whileyouprepareforthefuture.AgilityCuriosityAgilityCuriosityededalSkill,re-skillandre-skillagain.Howtokeepupwiththefutureofwork,2017,WorldEconomicForumScalingtheDigitally-ReadyWorkforceReport,2020,AonLearnabilitySeekingcontinualself-improvementAgilityFlexiblyadaptingtochangingsituationsCuriosityBeingopentochangeLearnabilitySeekingcontinualself-improvementAgilityFlexiblyadaptingtochangingsituationsCuriosityBeingopentochangeAon’sDigitalReadinessModelinPracticenDDigitalReadinessModelDrivetoSucceedHandlingDataStrategicSolutioningBusinessAcumenVirtualCollaborationDigitalCommunicationMentalEnduranceCoachingMindsetAreYouIdentifyingandDevelopingYourTalent–AndYourFutureLeadersWithhiringcostsofexternal,mid-careertalentbetween1.5and2timesthehire’ssalary,itmakessensetogrowtalentfromwithin.sorkforceofthefutureHowdofirmsunderstandtheircurrenttalent’sprofileandidentifywhohasthecharacteristicstoprogressintonewroles,learnnewskillsandleadinthefuture?IdentifyingandDevelopingtheLeadershipPipelineGenerallyspeaking,employeeswithhighpotentialgetpromotedfasterthanotheremployees,eventhough,formanyorganizations,thereisalackofcertaintyaboutwhat‘highpotential’actuallymeans–letalonehowitcanbeidentified.WhatGotUsHereWillNotTakeUsThereangeArobustmodelofleadershipisneededtoidentifypotentialinup-and-comersthatincludestheleadershipcharacteristicsmostneededinthefuture:rLeadersintheDigitalWorldandwhentoLeadershipeffectivenessisaproductofworkstyleandlikelybehaviors.ertThosescoringhighontheseleadershipbehaviorsare:betteratcontinuousimprovementproblem-solvingmorelikelytomanagetheirownworkloadandself-develop.jobperformancenoitagnnceiinemnaontiiauutDucumlgAonismlsdcienoganleHiCtasaultratBSitengiMDtyeyttdiiylsnitbiioalMinigrreaAleuiLgCAboerantitonChammpeipoagnivirDecnarudngeDigitalLeaderMnoitagnnceiinemnaontiiauutDucumlgAonismlsdcienoganleHiCtasaultratBSitengiMDtyeyttdiiylsnitbiioalMinigrreaAleuiLgCAboerantitonChammpeipoagnivirDecnarudngeDigitalLeaderModelowermHumilityningColaDrivetoLeaddingChanAon’sDigitalLeaderModeltnowWhattoLookForinAssessmentforFutureLeadersEmpowerCareerMobilityandDevelopmentDevelopmentofcurrentemployeesismostsuccessfulwhentheyhaveownershipoftheirprogressandcareerdevelopment.ThePowerofJobNeighborhoodsfClimbtheLadderOne-dimensionalupwardYLadderOne-ortwo-CareerPathswithinCareerMapsCareerPatternsingofrolesfunctionstobuilddepthandbreadthOpenMarketementheFiveStepstoEmpoweringDevelopmentUnderstandUnderstandtheskillsprofileofcurrenttalentrovidingyouwithaviewofwhereyouarenowIsolateandidentifytheskillsneededinthefutureMapoutjobneighborhoodstogetherMakesuretalenthasalineofsightintotheopportunitiesavailablerolovertheirtraininganddevelopmentrouteStartthecareerconversationtpipeline23452525EmpowermentinPracticeitsfutureandtosupportitsworkforceduringtheshiftdgnsSpotlightonAssessmentletseeselatedbehaviorusetalenttoavailablevidinginsightsintoopmentopportunities,andmatchingandfindouthownewInformUpskillingandReskillingThespecificskillsandtalentsthatwillbeneededinthefuturearelargelyundefined.dtoingAmoreworkforce-supportiveandeconomicapproachisittoconsidertalentalreadyinplace,understanditscapacityforinternalmobilityandsupportitsdevelopmentandreskillingtoprogressintothejobsofthefuture.GettingFromHeretoThereehepbyempoweringyourressInvestmentinReskillinginPracticeetoelentsandulddevelopintothenewroleswithconfidencesmentcebytomatchtheagilityofitscompetitors.TalentAssessment:TheNextStepsAssessmenthaslongbeenbuiltintopre-hireselectionprocesses.Itsstandardizedformatdeliversobjectivityandfairness,anditsprofilingdeliversbenchmarksandcomparison.Itaugmentsothercandidateinformationandactsasavehicleforemployerbrand.Assessmentprovides