外贸邮件回复模板

1、外贸邮件史上最全的回复询盘模板未付款订单Dear$buyer,WehavegotyourorderofXXXXXX。Butitseemsthattheorderisstillunpaid.IftheresanythingIcanhelpwiththeprice,size,etc.,pleasefeelfreetocontactme.Afterthepaymentisconfirmed,Iwillprocesstheorderandshipitoutassoonaspossible.Thanks！BestRegards$myname译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有

2、什么能帮助的，请随时与我联系。当付款完成，我将立即备货并发货。谢谢！提示：请根据您产品自身特点对描述内容进行修改。已付款订单Dear$buyer,YourpaymentforitemXXXXXXXXXXXXXXhasbeenconfirmed.WewillshipyourorderoutwithinXXXbusinessdaysaspromised.Afterdoingso,wewillsendyouane-mailnotifyingyouofthetrackingnumber.Ifyouhaveanyotherquestions,pleasefeelfreetoletmeknow.Thank

3、s!BestRegards$myname译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！提示：请填上您的订单号和发货天数。发货后Dear$buyer,TheitemXXXXXXXXXXXXXXyouorderedhasalreadybeenshippedoutandthetrackingnumberisXXXXXXXXXXXXXX.Theshippingstatusisasfollows:XXXXXXXXXXXXXX.Youwillgetitsoon.Thanksforyoursupp

4、ort!BestRegards$myname译文：订单号为XXXXXXXXXXXXXX的货物已经发货，发货单号是XXXXXXXXXXXXXX，运输方式是XXXXXXXXXXXXXX，订单状态是XXXXXXXXXXXXXX。您将会很快收到货物，感谢您的支持和理解。提示：请填写订单号、发货单号、运输方式和发货日期。询问是否收到货Dear$buyer,AccordingtothestatusshownonEMSwebsite,yourorderhasbeenreceivedbyyou.Ifyouhavegottheitems,pleaseconfirmiton.Ifnot,pleaseletmekn

5、ow.Thanks！BestRegards$myname译文：EMS网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题请告知我。谢谢！提示：可根据您货物的实际情况进行更改。客户投诉产品质量有问题Dear$buyer,Iamverysorrytohearaboutthat.SinceIdidcarefullychecktheorderandthepackagetomakesureeverythingwasingoodconditionbeforeshippingitout,Isupposethatthedamagemighthavehappenedduringthetranspor

6、tation.ButImstillverysorryfortheinconveniencethishasbroughtyou.IguaranteethatIwillgiveyoumorediscountstomakethisupnexttimeyoubuyfromus.Thanksforyourunderstanding.BestRegards$myname译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。残损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。当您下次从我这购买时，我将会给您更多的折扣。感谢您的谅解。提示：请根据投诉的实际情况进行更改。订单

7、完成Dear$buyer,Iamveryhappythatyouhavereceivedtheorder.Thanksforyoursupport.Ihopethatyouaresatisfiedwiththeitemsandlookforwardtodoingmorebusinesswithyouinfuture.Thanks！$myname译文：我很高兴地看到您已收到货，感谢您的支持。希望您满意，并期待着在将来与您做更多的生意。提醒买家给自己留评价Dear$buyer,Thanksforyourcontinuoussupporttoourstore,andwearestrivingtoim

8、proveourselvesintermsofservice,quality,sourcing,etc.Itwouldbehighlyappreciatedifyoucouldleaveusapositivefeedback,whichwillbeagreatencouragementforus.IftheresanythingIcanhelpwith,donthesitatetotellme.BestRegards$myname译文：感谢您继续支持我们，我们正在改善我们的服务，质量，采购等。如果您可以给我们一个积极的反馈，我们会非常感激，因为这对我们来说是一个很大的鼓励。如果有什么我可以帮助

9、，不要犹豫请告诉我。货物断货Dear$buyer,Weareverysorrythatitemyouorderedisoutofstockatthemoment.Iwillcontactthefactorytoseewhenitwillbeavailableagain.Iwouldliketorecommendsomeotheritemsofsimilarstyles.Hopeyoulikethemtoo.YoucanclickonthefollowinglinktocheckthemoutXXXXXXXXXXXXXXXXXXXXXXXXXXXX.IftheresanythingIcanhel

10、pwith,pleasefeelfreetocontactus.Thanks！BestRegards$myname译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么时候能补上，并将随时告知你。以下链接提供的产品也很不错XXXXXXXXXXXXXXXXXXXXXXXXXXXX，您可以看看。有什么我可以帮忙的，请随时与我们联系。谢谢！提示：请在横线处添加同类产品的链接。折扣Dear$buyer,Thanksforyourmessage.Well,ifyoubuybothoftheXXXXitems,wecanofferyouaXXX%discount.Onceweconfirmyourpa

11、yment,wewillshipouttheitemsforyouintime.Pleasefeelfreetocontactusifyouhaveanyfurtherquestions.Thanks&Bestregards!$myname译文：感谢您给我信息。目前我们正在进行促销，如果你购买YXXXX个产品，我们可以为您提供XXX%的折扣。一旦我们确认您的付款，我们将及时发货。如果您有任何进一步的问题，请随时与我们联系。谢谢！提示：请添写希望买家购买的件数和您所能提供的折扣。买家议价Dear$buyer,Thankyoufortakinginterestsinouritem.Imafraid

12、wecantofferyouthatlowpriceyoubargainedasthepriceweofferhasbeencarefullycalculatedandourprofitmarginisalreadyverylimited.However,wecanofferyouaXXX%discountifyoupurchasemorethanXXXXpiecesinoneorder.Ifyouhaveanyfurtherquestions,pleaseletmeknow.Thanks!$myname译文：感谢您对我们产品的兴趣，但很抱歉我们不能给您更低的议价。事实上，我们的上市价格是经过

13、精心计算的且合理的，它已经让我的利润有限。但如果您一个订单购买超过XXXX件，我们将给你XXX%的折扣。有任何问题请联系我。谢谢！提示：请添加希望买家购买的件数和您所能提供的折扣。大量订单询价Dear$buyer,Thanksforyourinquiry.Wecherishthischancetodobusinesswithyouverymuch.Theorderofasinglesampleproductcosts$XXXXUSDwithshippingfeesincluded.IfyouorderXXXpiecesinoneorder,wecanofferyouthebulkpriceof

14、XXXXUSD/piecewithfreeshipping.Ilookforwardtoyourreply.Regards！$myname译文：感谢您的询问，我们很诚挚的希望跟您做生意。一个样品的运费需要XXXX美元，如果您一个订单订XXX件产品，我们可以为您提供批量价格XXXX美元/件。期待着您的答复。谢谢。提示：请填写你产品的价格，购买件数和优惠价格。买家要求免运费Dear$buyer,Sorry,freeshippingisnotavailablefororderssenttoXXXXXXXXXXXXXX.ButwecangiveyouaXXX%discountoftheshipping

15、cost.$myname译文：很抱歉，到XXXXXXXXXXXXXX不能免运费的，但是我们可以在运费上给你XXX%的折扣。提示：请填写地区和运费折扣。未付款订单改完价格再次催款Dear$buyer,Weveresetthepriceforyou.WehavegivenyouaXXX%discountontheoriginalshippingprice.Sincethepriceweofferislowerthanthemarketpriceandasyouknowtheshippingcostisreallyhigh,ourprofitmarginforthisproductisverylim

16、ited.HopeyouarehappywithitandyouarewelcometocontactmeiftheresanythingelseIcanhelpwith.Bestregards!$myname译文：我们已经为您重置价格并给您原运价XXX%的折扣。如你所知，运输成本非常高，而我们提供的价格比市场价格低，我们从这个产品中赚取不了多少利润。希望您满意，并随时与我联系。提示：请填写运费折扣。没有好评，买家对于你的产品表示怀疑Dear$buyer,Iamverygladtoreceiveyourmessage.AlthoughIhaventgotahighscoreonDHgate,I

17、vebeendoingbusinessoneBayformanyyearsandIamquiteconfidentaboutmyproducts.Besides,sinceDHgateoffersBuyerProtectionservicewhichmeansthpeaymentwontbereleasedtousuntilyouaresatisfiedwiththeproductandagreetoreleasethemoney.Wesincerelylookforwardtoestablishinglongbusinessrelationshipwithyou.Regards$myname

18、译文：我很高兴收到你的邮件。虽然我在DHgate没有多少评价，但我一直在Ebay做业务多年，我对我的产品很有信心。此外DHgate提供第三方担保支付服务，这意味着付款将不会发放给卖方，直到您对产品质量和交易非常满意。希望能够与您长期合作，谢谢。发货几天后买家没收到货Dear$buyer,WesentthepackageoutonXXXXXXXXXXXXXX,andwehavecontactedtheshippingcompanyandaddressedtheproblem.WehavegotbacktheoriginalpackageandresentitbyUPS.Thenewtrackin

19、gnumberisXXXXXXXXXXXXXX.Iapologizefortheinconveniencesandhopefullyyoucanreceivetheitemssoon.Ifyouhaveanyproblems,donthesitatetotellme.$myname译文：我们已经在XXX月XXX号发送包裹，根据您的反馈，我们已经联系货运公司并确认问题。我们将找回原来的包裹并重新寄送,新的货运单号是XXXXXXXXXXXXXX,使用的是UPS。我对此感到十分抱歉，希望您能尽快收到。有任何疑问，请告诉我。提示：请填写发货日期和货运单号。向买家推荐新品Dear$buyer,AsChristmas/Newyear/iscoming,wefoundXXXXXXXXXXXXXXhasalargepotentialmarket.ManycustomersarebuyingthemforresaleoneBayorintheirretailstoresbecauseofitshighprofitmargin.WehavealargestockofXXXXXXXXXXXXXX