新IT部经理岗位说明书

1、精选文档精选文档PAGEPAGE7精选文档PAGEDivision/Department:ITDepartment部门：IT部Jobtitle:ITManager职位名称：IT部经理Reportsto：GeneralManager报告对象：总经理Responsibilities:岗位职责：-Numberofsubordinates:1-部下人数：1；Leadershipstyle(formanagersonly):Democratic领导风格（仅就经理之职）：民主型；Responsibilities:职责：Responsiblefortheequipmentmaintenance负责设施维修保

2、护；Responsiblefortheinformationsecurity对信息的安全负责；ResponsibleforthegoodrunningoftheITsystemsinthecompany对企业IT系统的正常运转负责。Contentsofthejob:工作内容：Managethecomputerhardware:servermanagement,networkcircuitry,printerequipmentmaintenance电脑硬件的管理：服务器、网络线路、打印设施的维修；Proposeequipmentspurchaseandisresponsibleforthepur

3、chase.设施采买的估算和履行；Managetheserver:服务器管理；Internal:networkconnectivity,filesharingcontrol,internale-mailcontrol,securityoftheVPNconnectivity(VirtualPrivateNetwork)-内部：网络连通支持、文件共享控制、内部邮件共享控制、VPN连通安全；External:networkbuildingcontrol,externale-mailcontrol外面：望站建设控制、外面邮件控制；Maintaintheclientterminalinorder终端系

4、统正常运转的保护；Securitycontrol安全控制；Securitytacticstowardsthefinaluser终端用户的安全策略；Securitycontroltowardsthefilesandserver文件和服务器的安全控制；Securitytacticcontroltowardsthee-mailsystem件系的安全控制；Networksecuritycontroltowardstelnet(remotedownloadofinternetfiles)程登的安全控制（网下）；checktheITequipmentsanddecideswhetherweneedtodi

5、scardthemIT的和确。Reporting:：PositionholderSupervisor:位的直接主管：Positionholder:位的任人：Reporttheperiodicalstatusofproject(suchastheERPproject)目的段性展（比如ERP目）；ReportthestatusoftheworkwhichwasassignedbytheGeneralManagerandgivesummariesontechnologiesinformationneededbytheGeneralManager(LANFaxprojectforexample)由理安

6、排的工作，理供给需要的技信息支持（比如LANFax目）；ReportallthepurchaseandpaymentrelatedtoITissues.IT方面的全部采和付款状况。Level:Management位：管理Workingrelations:工作系：WithAdministrationandHRdepartment:ITdepartmentgivesatechnicalsupport:forthecontrolofanuniquedocumentformatforthecompany,foryellowpagesadvertisement(designandprint),forse

7、rverallocationifAdm.AndHRDeptasksanemployeetoputsomefilesontheserver,tohelpcontrolforbiddenactivities:chatsoninternet,useillegallycopiedsoftware与行政人事部的工作系：IT部供给以下技支持：供给企业一格式的文件模板；制作黄广告；行政部要求保留份有关文档；助控制网行：网聊天、非法件的使用；WiththeGeneralManageronsomeadministrationaffairs:discussthefeasibilityoftheofficeconf

8、iguration,controlthenumberoffaxpaper,与理的工作系集中内行政事：公室的布局、控制真使用数目等；Electrician:toresolvesomeproblemsofweakelectricpower.与工的工作系：解决弱方面的事。Goalsoftheposition:位目：Tomeetthedemandsofeveryemployeesandmanagersforcomputers,andforinformationflowsinthecompany知足企业职工对电脑应用和信息传达方面的需求；Tokeeptheequipmentinahighlyusable

9、state保持设施的高效可用性。Workprocessesofthecompanyinwhichthispositiontakesplace:参加企业的各项流程以下：Thispositioncontributestothegoodinformationflowsinthewholecompany:processesarehorizontalprocesses,givetechnicalsupportforeveryactivityinthecompany.本职位需保证有关信息在企业内的顺畅流动：IT工作程序是支持性流程，对企业的全部活动供给技术支持。ITTasks:任务：-MainTasks:

10、80%主要任务：80%Tomanagethethreeservers,tomaintaintheminagoodcondition管理保护三台服务器，保证其在优秀的状态下运转；Todealwiththetrashe-mailsandsomenotserioustroubles(ITsupportforeveryemployee)办理垃圾邮件和常常碰到的电脑故障（IT为每个职员的技术支持）；ToimplementnewITsolutions部署新的IT方案；-SecondaryTasks:5%次要任务：5%Tomakebackupsforimportantfilesontheserver对重要文

11、件在服务器长进行备份；Tomaintainandupdatethewebstation保护更新企业的网站；-OccasionalTasks:Toresolveseriousmalfunctions,topurchaseequipments:15%偶发任务：严重故障的解决、设施采买；15%。Knowledgerequirements:知识技术要求：Degree/Experience:Collegedegreewith2yearsofexperience,orBachelordegreewith2yearsofexperienceininformationmanagementandcontrol.

12、学历/经验：大专和学士学位都需要2年的信息管理和控制工作经验；Diploma:CollegeorBachelordegrees,majorinComputerApplicationsandMaintenance;Certifications:MCSE(MicrosoftSystemEngineerCertificate),MCDBA(MicrosoftDatabaseEngineerCertificate),RHCE(Red-HatSystemEngineer)执业证书：大专或学士学位，主修计算机应用保护；资格证书：MCSE(微软系统工程师),MCDBA(微软数据库工程师统工程师)；Langu

13、ages:TobeabletoreadandwriteEnglishfluently),RHCE(Red-Hat系语言：英语读写流畅；Generalknowledge:Toknoweveryaspectofthecomputertechnologies惯例知识：需要对计算机各个领域的知识有全面认识；Technicalorpracticalknowledge:技和操作技术：Systemadministrationknowledge系管理知；Systemconformityknowledge系兼容适配知；Officeenvironmentofsmallandmedium-sizecompanies

14、认识中小企的公境；Informationsecurityknowledge信息安全知；Knowtheaspectsofeveryprocessinthecompany(forERPforexample)全面认识企业的各工作流程。Relationalcontents:系有关：Internal(&frequency):内部（系率）：Eachemployee:tomaintainthecomputersandacquiretherequiredinformation(everyday)每个工：，并接收他信息的需求（每日）；Electrician:abouttheelectricpower(often

15、)工：对于用（常）；External(&frequency):外面（系率）：Hardwaresupplier:topurchasesomeequipments(Occasional)硬件供商：（偶）；2.Servicesupplier(suchasconsultants,telecommunicationoffice,(everyday)服供商（、信局等）（每日）。WorkingConditions:工作境：Workinanoffice,withalaptopcomputer.在公室工作、用笔本。IndependenceandFreedom:独立性和自由度：-Independence:Yes,

16、mustfindsolutionstoeveryIT-relatedproblems,andisfreetoorganizehiswork.-独立性：有独立性，需要能解决每个与IT有关的，能够自由工作；Freedomoforganization:Yes,mustorganizehisworkaccordingtopriorities,toassurethegoodrunningofthecompany.自由性：可自由安排，依据先序次安排工作、保企业的正常运转。Controlofemployees(formanagersonly):部下的督察（就理之）：Methods:Assignthetask

17、stohissubordinateeveryday,listentothefeedbackofemployeesabouthissubordinatework.方法：部下每日指派工作，听取其余人部下的反；Frequency:Everyday率：每日；-Keypoints:Judgethesubordinateworkaccordingtothefeedbacksofalltheemployees.关控制点：通别人的反估部下的工作。Controlofyourwork:受控工作：-Percentageofworkcontrolled:20-30%受控比率：20-30%；-Frequency:1-2

18、times/week率：每周12次。Impactofthedecisions:工作生的影响：1Impactontheefficiencyoftheprocessingofdepartmenttransactions影响部理的效率；2Canhelptoreducethecosts(withhardwaresuppliers,faxservers,)帮助降低成本（通硬件供商、真服器）；3Caninfluencethecompanyimage(goodITinfrastructure)影响企业的外形象（优秀的IT系）。Informationexchanges:信息理：-Natureofinformation:Advertisementandinformationbills(50%),Commercelettersandinternalfiles(50%)信息种：广告、信息（50%）；商信件、内部文件（50%）；Medias:E-mail,fax,telephone媒介：E-mail,真、；-Importanceandurgency:15%oftheinformationisimportan