版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
1、International Business Negotiation EnglishChapter Three The Impact of Psychology and Culture on Business Negotiation心理学及文化对商务谈判的影响Learning focus : (学习要点)Knowing of background knowledge concerning culture in negotiation 了解谈判中的文化背景知识Understanding the importance of need theory and cultural factors in n
2、egotiation 理解需求理论与文化因素在谈判中的重要性Comprehending The Impact of Psychology and Culture on Business Negotiation 深刻理解心理学及文化对商务谈判的影响Mastering application the Negotiation and the Need Theory to business negations 掌握谈判需求理论在商务谈判中的应用3.1 Negotiation and the Need Theory 谈判需求理论1.Conception and importance of need th
3、eory In negotiation,how to use the need theory to find, analyze and satisfy each others needs is helpful for any negotiator to gain the most possible benefits .Problem-solving negotiationMaslows need theory Maslow classifies human needs under five main headings,say: Survival Needs Security and Safet
4、y Needs,Social Needs Ego or Esteem Needs Self-realization Needs 3.1 Negotiation and the Need Theory 谈判需求理论1.Survival Needs Our most important need is to survive( food, water, shelter and rest. )The negotiators survival needs in negotiation (dress, food, accommodation, and traveling.)The need to dres
5、s properlyThe proper dressing : Inspiring yourself and your peers Winning your opponents admiration and approval Strengthening negotiating power. lower dressing standard: have some psychological pressure being despised by your opponentThe need to eat well( food :healthful ; accommodation: quiet/comf
6、ortable/convenient )The need to travel conveniently (convenient traffic and communication)3.1 Negotiation and the Need Theory 谈判需求理论2. Negotiation and security needs The physical safety: living a comfortable, safe and secure lifeThe economic security: a steady job/life insurance/a saving accountThe
7、need for safe and security (personal/ positional / economical benefits) The guest negotiator is not familiar with the local social situation/customs The host should pick up and send off , accompany visiting placesThe need for status Status security represents that both parties willThe wrong idea of
8、negotiation:A correct understanding of negotiation:A negotiators work should not be evaluated by the standard of reaching an agreement.3.1 Negotiation and the Need Theory 谈判需求理论3. Negotiation and social needs The conception of Negotiation and social needs :The Negotiation and social needs in negotia
9、tion: A negotiator usually hopes: to establish a friendly relationship with the other party.to have a solidarity team of their ownhope to have a comfortable and friendly negotiating environment. Therefore negotiators(especially the chief negotiator)shouldremain a psychologically friendly and coopera
10、tive attitude seize every chance to strengthen the friendship with the opponent3.1 Negotiation and the Need Theory 谈判需求理论4. Negotiation and ego needs Negotiation and ego needs is the need for self-respect and respect from others ,both by material goods and by respect. Ones need for respect is from t
11、hree different sources: the respect of his colleagues back home the respect of the other party the self-respect focusing on his success in winning 3.1 Negotiation and the Need Theory 谈判需求理论5. Negotiation and self-realization needs Self-realization (“creative” need) , desiring: to become his best sel
12、f to realize his capabilities to the fullestThe satisfaction of the self-realization needs in negotiation are the highest needs level for the negotiator that is also the most difficult need to meet , depending on the achievement the negotiator has made. Comparing negotiating achievement obtained sho
13、uld take the favoring condition and difficult situation into account .3.2 Across-cultural Negotiating 跨文化谈判Background:Definition: Culture generally refers to the knowledge, beliefs, arts, laws, morals, customs, habits, and capabilities acquired by individual who interacts in a specific area of socie
14、ty. Transcending cultural limits is a formidable but essential task if negotiations with foreign parties are to succeed. Every one is a product of his or her cultural environment. Cultural differences may complicate and interfere with our negotiation. Therefore :Understanding the influence of cultur
15、e on international business is vital. Understanding cultural differences affects almost every part of the negotiating process., 3.2 Across-cultural Negotiating 跨文化谈判1. Cultural factorsThe elements of culture that have an important impact on international business negotiations are the following six d
16、imensions :Values: evaluating actions and their consequencesaffect the willingness to take risks ,leadership values towards time: an invisible influence on international business negotiations. long-range issues such as the strategic framework Gender (Masculine cultures/Feminine cultures) Masculine c
17、ultures : assertiveness, independence, in win-or-lose terms Feminine cultures: value modesty, cooperation, nurturinguncertainty avoidance: in high / low uncertainty-avoidance culturespower distance: in High/low power-distance cultures values towards relationship: Individualism/Collectivism 3.2 Acros
18、s-cultural Negotiating 跨文化谈判1. Cultural Influences Not knowing of different cultures may lead to misunderstandings.Some cultural influences are difficult to predictCulture affects the range of strategiesConsequently, when faced with a complex negotiating task, people in different countries may use different approaches to make a decision. Knowing these differences will facilitate anticipating the reactions of the other side in
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 水电站厂房扩建粉喷桩施工合同
- 电力工程车辆司机招聘合同模板
- 文化艺术中心真石漆施工合同
- 2024全新幕墙工程验收及验收资料分包合同下载2篇
- 2024年度互联网信息服务合同服务内容与用户权益3篇
- 2025市级代理合同
- 2024年度水库水面承包与水利设施租赁合同3篇
- 2024年度专业录音制作劳务合同样本3篇
- 2024年汽车尿素产品进出口关税减免申请合同3篇
- 2024年度只乐一中廉洁办公室装饰装修工程合同6篇
- 计划分配率和实际分配率_CN
- 小学语文作文技巧六年级写人文章写作指导(课堂PPT)
- NLP时间线疗法
- JJG596-2012《电子式交流电能表检定规程》
- 医疗质量检查分析、总结、反馈
- 《APQP培训资料》
- 通信线路架空光缆通用图纸指导
- 家具销售合同,家居订购订货协议A4标准版(精编版)
- 食品加工与保藏课件
- 铜芯聚氯乙烯绝缘聚氯乙烯护套控制电缆检测报告可修改
- 有功、无功控制系统(AGCAVC)技术规范书
评论
0/150
提交评论