表现评估表 主管级

1、PRIVATE AND CONFIDENTIAL 保密LOGOPERFORMANCE APPRAISAL表现评估表For Supervisory Positions主管级Ref: PT009Name姓名：Position 职位：Date of Appraisal 日期：Date Joined入职日期：Period Covered 评估期：Appraiser 评估人：口 3rd month口 Semi-annual 口 Annual（试用期的 半年度评估年度评估Purpose of this Appraisal 口 1st month 口 2ed month评估目的（试用期的（试用期的第1个月）

2、 第2个月） 第3个月）PERFORMANCE RATING SCALE 表现评分范围-Outstanding 杰出-Exceeds Requirements 超出要求-Meets Requirements 符合要求-Needs Improvement 需要提高-Does Not Meet Requirements 不符合要求Note： See CONDITIONS FOR THE FIVE RATING SCALE to define and justify employees rating per dimension.注：见后页的评估要点描述以便确定和判断员工每个方面的评估分数SELF A

3、SSESSMENT / 自我评估1. List significant tasks that you accomplished and rate according to performance.列出你在职期间的主要贡献或职责，并自我评估SIGNIFICANT ACCOMPLISHMENTS 主要贡献/职责PERFORMANCE RATING 得分2. How would you rate your overall performance during the period in review?你是如何评价自己的这段期间总体表现的？Outstanding 杰出Exceeds Requireme

4、nts 超出要求Needs Improvement 需要提高Does Not Meet Requirements 不符合要求Meets Requirements 符合要求3. What on-the-job problems and difficulties have you encountered during this rating period? What were the consequences of these problems to the performance of your job?你认为你在工作中遇到的最大的困难和问题是什么？这些对你的工作表现有什么影响？On-the j

5、ob difficulties encountered 工作中遇到的困难Outcome/Result导致的结果EVALUATION OF KEY PERFORMANCE FACTORS 评估要点描述Check the appropriate box that best describes the performance of the employee.细阅如下内容并找选出最符合该员工表现的一项Page 1 of 5PERFORMANCE APPRAISAL 表现评估FACTORS评估要点OUTSTANDING杰出EXCEEDS REQUIREMENTS超出要求MEETS REQUIREMENT

6、S符合要求NEEDS IMPROVEMENT需要提高DOES NOT MEET REQUIREMENTS不符合要求1. PLANNING AND ORGANIZATION ABILITY计划和组织能力, Habitually able to anticipate, maintains very high efficiency and effectiveness level in the department.总是能够参与和保持部 门很高的效率和效益。Meets efficiency and effectiveness level in the department.能够满足部门高效率和 效益的

7、要求。Meets efficiency and effectiveness level 基本达到效率和效益的 要求曰 Efficiency and effectiveness sometimes fall short of job demands.有效率和效益，但有时 候达不到工作需求 T i 甲 t Totally inefficient and ineffective.完全没有效率和效益COMMENTS 评语：2. DELEGATION授权Has a high trust in staff capability; always delegates as much as possible w

8、ith good follow-up .非常信任员工 的能力；总是尽可能多 的授权给员工，并跟踪Delegates most work that can be handled by subordinates .将大多数 可以完成的工作授权给 下级口Delegates sufficiently. 较充分的授权 n . Occasionally prefers to do work which can be delegated to subordinates.偶尔做一些本来可以授 权给下级的工作口一Has low trust in staff, handles all details himsel

9、f/herself.对员工有很低的信任 度，个人处理所有的细 节COMMENTS 评语：3. ROLE MODELLING模范作用Excellent selfdiscipline; gains respect from all and inspires good teamwork. 非常优秀的自我约束； 尊重所有人，并善于激 励团队成员一 Sets good examples for staff and peers.为员工树立好的榜样 5，Meets standards required for the function.达到要求的标准Occasionally fails to meet st

10、andards required for the function.偶尔达不到要求的标准口Sets bad examples. 树立坏的榜样COMMENTS 评语：4. ADHERENCE TO COMPANY POLICIES, RULES & REGULATIONS 加强和遵守公馆的规 章制度口Outstanding support and compliance for company policies, rules and regulations and code of ethics 非常支持并能执行公馆 的规章制度,Exceeds requirement on policies, ru

11、les and regulations and code of ethics. 超出公馆规章制度的要 求Meets requirements on company policies, rules and regulations and code of ethics.能够达到公馆的规章制 度的要求口5Needs guidance to obey company policies, rules and regulations and code of ethics.需要人管理才可以遵守 公馆的规章制度口Despite guidance rendered, shows little attempt t

12、o obey hotel policies, rules & regulations & code of ethics. 不管如何引导，显示很 少的努力去服从公馆的 规章制度COMMENTS 评语：5. JUDGEMENT/ DECISION MAKING判断力/决策能力l Exceptionally good decisions based on thorough analysis of problems; able to handle new situations and challenges.能够彻底的分析问题并 能做出非常好的决定； 能够处理新的情形和挑 战 nHUses good c

13、ommon sense and sound reasoning; usually makes good decisions.有好的判断力并听起来 合理；通常能够做出好 的决定Judgment usually good in routine situations; needs direction in a new situations.在日常情况下有好的判 断力；但在新的环境下 需要指导Judgment sometimes not based on facts and sound reasoning.有时不根据事实判断且 听起来合理 c .Consistently poor judgement;

14、 jumps into conclusions without sufficient knowledge; confused by new situations.一直保持差的判断力； 没有充分的了解便做出 决定；被新环境所混淆COMMENTS 评语：6. CONTROL控制力Consistently meets targets set even under unfavorable climate; able to maximize utilization of resources.即使在不愉快的条件下 也一直能够达到目标要 求；能够最大化的利用 资源 fllAlways meets set t

15、argets and has good control over utilization of resources.总是能够达到目标要求 并在资源的利用上有好 的控制口八“， Generally meets targets set and have control over utilization of resources.通常能够 满足目标要求并能控制 资源的利用 h 仆 K - Has difficulty in meeting some targets. 在一些目标上有困难Always unable to meet targets set.总是不能够达到目标要 求COMMENTS 评语：

16、7. PERSONALITY AND RELATIONS WITH OTHERS.性格及和他人关系 Aln Always works in harmony with others;excellent team player.总是和同事和睦的工 作；优秀的团队合作者HFriendly and helpful; works well with others.友好的，有帮助的；和 同事合作愉快 u.Most relationships are generally harmonious under normal circumstances.在正常 的情况下和大多数的同 事合作愉快 n.ff. Ittk

17、Difficult to work with at times; sometimes antagonize others.有时很难合作；有时因 为愤怒和人起争执Quarrelsome and causes friction, very difficult to work with. 容易和人争执而引起摩 擦，和其合作非常困难COMMENTS 评语：8. CUSTOMER SERVICE ORIENTATION对客的服务意识口Goes beyond call of duty to be courteous, helpful and accommodating. Pleasant disposit

18、ion.超出礼貌的、要帮助的 和随和的要求。有令人 愉快的性格 fllAlways courteous and helpful even when under pressure.总是有礼貌和有帮助 的，即使是在压力之下Generally courteous and helpful except when under pressure.通常是有礼貌并有帮助 的，除非在压力之下 n . Occasionally discourteous and unhelpful.偶尔有不恭敬和拒绝的 行为-Discourteous and unhelpful. Lacks tact and diplomacy

19、resulting in varied complaints. 没有礼貌，没有帮助 性。缺乏机敏和交际能 力以导致各种投宿COMMENTS 评语：9. TECHNICALSKILLS专业技术顷 HH.hSkills exceeded job requirement; always willing to try out new ideas.要超出工作需求的专业 知识；总是乐意尝试新 的主意 Skillful in all aspects of the job.熟知工作各方面的专业 知识 Qk. h . Skills basically match almost all job requireme

20、nts.差不多熟知工作要求的 基本知识Insufficient skills in some aspects. 在一些方面不够熟练Insufficient skills in all aspects.在各方面都不太熟练COMMENTS 评语：10. TRAINING ANDDEVELOPMENT培训和发展口Active member of the Training Council. Personally involved in the development of every potential staff. Ensures OJT is carried out in needed areas

21、. 在 培训小组中很活跃。个 人参与每个有潜力员工 的发展。确保在所需方 面做好目标培训 T Trains and act as mentor to own staff; consistently looking after development of department.培训并是员 工的良师。不断的照顾 部门的发展 Qff. t th ,h Sufficient on-the-jobtraining is conducted within the department without being asked.在没有被要求的情况下 给员工做足够的在职培 训Occasionally cond

22、ucts training. Does not plan ahead nor consistently develop employees with potential.偶尔举办一些 培训，但没有提前计 戈U，也没有发展有潜力 的员工 c-Does not have training skills. Has no interest in training and staff development. Conducts training only when requested. 没有任何培训的技巧。 在培训和员工的发展方 面没有任何兴趣。只有 在要求时才给员工培训COMMENTS:STRENGT

23、HS AND DEVELOPMENT 长处和发展1. STRENGTHS 长处Indicate what favorable qualities or attitude does the employee have that can help him excel in the performance of his job.指出员工对他个人发展有帮助的长处和态度COMMENTS 评估SUPERVISORS COMMENTS ON EMPLOYEES OVERALL PERFORMANCE上级主管对员工整体表现的评估Please provide additional sheets if neces

24、sary.如果需要请加纸EMPLOYEE COMMENTS员工自我评估Please provide additional sheets if necessary.如果需要请加纸PERFORMANCE APPRAISAL SUMMARY 表现评估总结口 Meets Requirements 符合要求曰 Needs Improvement 需要提高口 Does Not Meet Requirements不符合要求Select the overall performance rating that best describes the employees performance for this appraisal period. 选择最符合该员工的评估 口 Outstanding 杰出曰 Exceeds Requirements 超出要求SIGNATURES 签名I have reviewed my performance appraisal and have discussed it with my supervisor. 我巳理解并和主管讨论过以上评估内容Employees Signature 员工签名Date 日期Supervisors Signature 主管签名Date 日期POTENTIAL IDENTIFICATION 潜力识别（To be comp