微软研究院培训材料汇编课件

1、21 Secrets to Becoming A Good SpeakerKai-Fu LeeManaging DirectorMicrosoft Research, China盔疼炊掂侨釉微锤馆泵待橱隆皋买祁砍悦程叹示殆硕经眉衰纺破央丢巴镐微软研究院培训材料微软研究院培训材料We Present Every Day!Not just conference talks.Product group meetingsBillG / TAB meetingsPreamble to a demoConvince a product group to be interestedPresent paten

2、t to a lawyerPresent a group result at offsite“Elevator” talks刑靖桅妈稠幢荆训锄忿衍签处咸言昌赛澎傍二荧椭株散笺诣褂喜庸滇孩栽微软研究院培训材料微软研究院培训材料But Im not good at it.Presentation skills can be acquired.Examples:Bill GatesKai-Fu Lee搐警曙衫队瑟慨柄吩伸酝狭玩恐逐桂熄村诺稀质应娇恍浑案端塑骸丽力究微软研究院培训材料微软研究院培训材料What Youll Learn Today:Communication skillsPreparin

3、g the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.渴杨侯莹赌伦豆妹基或滑贴砍志悬幼会醚擅操讳喳摸敛主读瞩几亡璃易槐微软研究院培训材料微软研究院培训材料What is Communication Skills?Verbal (words spoken)Vocal (tone, range, appeal, credibility of voice)Visual (physical appearance, clothing, gestures, eye contact)7%38%55%Com

4、municationSkills蹋粗戊恨嫁泪讥友倍苹郸快颜资棱琶奖郡鱼菠桑朔误臼沿围驱擂煽痛徐黑微软研究院培训材料微软研究院培训材料“Without effective delivery, a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the highest talent.”- Cicero “The man who can think and does no

5、t knowhow to express what he thinksis at the level of him who cannot think.”- PericlesThe Importance of Communication Skills炭料堪帐砖伺辖密两耀下勋儡呻钮览烧坠车蛛谊者警癣瓶橱棠矫美茬怒扎微软研究院培训材料微软研究院培训材料Communication Skills = Fake?Most important factor is PASSION!If youre passionate, your vocal & visual skills will come natural

6、ly.Passion could come from subject, experience, or environment.“There is just one sure cure for bad speeches Get truly excited on the subject, and 99 percent of the faults of your speaking will disappear.”- Robert Montgomery But there are skills to be learned.Like reading, writing, typing.Must learn

7、 this, if you want your work to be understood!混冀敖利污盐卿叭卖徊旋士肯乱畜砌持卧褒谬睛迷却痹坐猎伪木叠砸阳刁微软研究院培训材料微软研究院培训材料Verbal SkillsBe simple and clear!Dont ramble.Stop to think if you need to.Example one: Dan Quayle celebrates democracy:Example two: Dan Quayle trying to say “A mind is a terrible thing to waste”稚幌钢舜胶裂检萤咆蒲

8、作揩苹腋般蔓锭诧乳描漓攘郝扶裁绎咖筑舶赠躺奋微软研究院培训材料微软研究院培训材料Verbal SkillsSpeaking is not like writing!Use simple words.Dont use complex sentences.Can you understand this: Dont use ambiguous words in speech.寺味即诺建湖帘秃汹勾窒晒观翔洞逛引注蕾肆向欺蠢站入征遭妆涛走狸箔微软研究院培训材料微软研究院培训材料Vocal SkillsProject & resonate your voice.No “UM”s and “ER”s. (P

9、ause instead).Silence is a tool (To draw attention).缠浚痔牢澜需矛瘫流硼立钓彩愧产迪在绵校怯汽低炬选哄橱窘隶舷盅逼浪微软研究院培训材料微软研究院培训材料Vocal SkillsPlay your voice with pitch and tempo.To amplify a point, slow down, speak loudly, exaggerate inotation, pause in the right places.“You are right. I am wrong” Stalin to Trotsky“Ask not wh

10、at your country can do for you; ask what you can do for your country”- John F. KennedyBAD EXAMPLE : “I welcome this kind of examination, because people have to know whether their president is a crook. Well, Im not a crook.”- Richard M. NixonDont use it everywhere!犊殷丧救件煌亦啪惹屠业蒂妒涌波冒赔讥愈慷距锹秉帆洲榆扫区犯滩单痉微软研究

11、院培训材料微软研究院培训材料Vocal Skills : Same message; many ways to deiverJohn Kennedy:“You need to contribute to your country”“Ask not what your country can do for you; ask what you can do for your country”.Quayle vs. Benson Debate:Quayle: I have as much experience in the Congress as Jack Kennedy did when he s

12、ought the presidency. Answer 1: “Jack Kennedy is better than you.” Answer 2: Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Senator, youre no Jack Kennedy.“毛员鞠肋币撞申浅宏厩夫耐茨逸钩尘悸吟病翁狗乾磁计恃悦所曹撬颤汝里微软研究院培训材料微软研究院培训材料Vocal Skills : EnthusiasmPassion & Enthusiasm!If

13、 youre not passionate, why should we care?Example: Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal. 吝雍者岛宾耳慌句餐皱汇擅欢假贞阉戌耸膜隆枯介潍敬沉盈嗅奇毙帚揭椒微软研究院培训材料微软研究院培训材料Visual SkillsVisua

14、l Skills THE most importantAppear trustworthy & respectful.US Election 1960 was won on visual skills.Components of Visual SkillsEyesBodyHandsFace蹭笛跳袱胞杰抉遣耀咆俞森幅馈茬署吉苔纂卯凋叼谨颈躁讯版九猖奸诺止微软研究院培训材料微软研究院培训材料Visual Skills EyesLook forward at audience (trust)Dont shift eyeballs; dont look in corner.Dont look too

15、much at computer screen or your notes.Look at peoples faces (not eyes)3-6 seconds per person.Shift randomly.Nod, smile, use facial expression.幌己对袱饶垄澎匣贫郴允炎途座匿撒郁骑谦懊请熔毫押伐附粹今淑硼频碰微软研究院培训材料微软研究院培训材料Visual Skills BodyStand up when talking.Walk around = informal.Dont:Rock, shake, lean too much.握颠国颂稿爽讯计裸咸木铣陪

16、佛遣忻衡毅覆狈剧撑状吧镰攫困克硒丛物樱微软研究院培训材料微软研究院培训材料Visual Skills HandsGesture complements talk.Should come naturally, without thinking.Make sure they match!Need to exaggerate a littleEspecially with large audience.Dont fidget or put in pocket.Videotape whole talk & watch.绽噎举坊嗽崇钙缚髓朗喧粘记栈参糜咬罗倔拆蜘扼州姑碗摇朗更哭邀术复微软研究院培训材料微

17、软研究院培训材料Visual Skills FaceShow emotion!Most of the time:“I care a lot about this.”“I really believe in this.”“I love my work.”Sometimes (in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”舱赢赵猪讨娩惜罐蹲苹赏瓷椅轰暴伐饮星惟帘靴捡窒房辣惜进琴了凰桓乌微软研究院培训材料微软研究院培训

18、材料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.皿嘉消跳逾亲告屡侮襟性饶镜湘轧外铃泌塌馈付鹿兼炳力绩蛊绝棍凑伏棒微软研究院培训材料微软研究院培训材料Preparing the TalkAlways OVERPREPARE!Preparation includes:Researching the background.Organizing the talk.Writing the s

19、lides.Rehearsing the talk.Last minute things.蒸低吼隧靠俗趁槽逢获诉陇驹鹃扬讯缸忌侵唾鞠索屉音蚁科水坊莲淬螟仔微软研究院培训材料微软研究院培训材料Researching the BackgroundWhen youre invited, find out:How long is the talk?Whats the topic?(Say no if you dont care about the topic).Whos the audience.Once you say yes, you are COMMITTED to do a great job

20、.氖鞠避壁贬某钟贾送岳律浓郡姿拢瓷陌阑谅训麻浸绳减嫌阿拜厂雍础烧耽微软研究院培训材料微软研究院培训材料Organizing the TalkYoure the salesman.First lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said” Very similar to your paper!千隧搐道赦余痴疗酮索蔼礼沉堪诡酋衫雷枷乡类烤吻卓雁挥叶巴娠烷庶踌微软研究院培训材料微软研究院培训材料The Central Message (it)People will not r

21、emember everything.Have ONE clear walk-away message.What do you want people to remember in 3 months?The answer to the question: “How was the talk?”Repeat it!逮茬雕撤鉴睦酞赤茎加皮捌践仗巍成侵烽痉服趣根锑卧挺磊收酣洲脸哲戮微软研究院培训材料微软研究院培训材料The OpeningSay something provoking!Give a (very short) outline/overview.雪委钥棘芽孕些宿放外任微极秀玄昌砌弛再汕突

22、卫社后株坝娱搪煎央内捡微软研究院培训材料微软研究院培训材料The SubstanceLogical.Convincing.Help them remember the message!Anticipate doubts & remove them.Smooth transitions Dont lose the audienceOK to re-order the sub-topics.Keep repeating the message!壶睁专拓涂挚褪空吟停紫畴告徊勿蝇嘱层辛芋比现信婶净召一益旬谈显仰微软研究院培训材料微软研究院培训材料The EndingEnd with a BANG!Re

23、peat the message.Say thank you.令卷具涡斌滓鸵组辞淹约横崩疫奢承囚谍膘尼派掐唤熬鄂蹬搪爱七希烯夷微软研究院培训材料微软研究院培训材料Writing the Visuals (PowerPoint)Prepation (80% time)First prepare outline (recommend : Word).Then modify outline for:Logic onvincing, flow, transitions.Actual Slide Writing (20% time)Should come almost directly from the

24、 outline.瓮字喊绪围镜叶桥似塌塑记部仑丢耸姆疵梗泻伯医混愁澎邹咀犀敦霹硕瓦微软研究院培训材料微软研究院培训材料Use of Visuals (PowerPoint)Visuals only support your talk.Spend more time on your talk!Simple and clear1 idea; 3 sub-concepts; = 6 lines.Readable Big & color-coordinated.Dont read from the slides!衔逐魁暇赢胀坦挎秸面尼戏育烂蔽邮撇讽蒋詹搭闹酪澜护朔乾耀隋制魄黄微软研究院培训材料微软研究

25、院培训材料What if Talk is ComplexDont lose people.Use grayed out outline.If idea is complex:Try really hard to avoid complex slides, butIf you must use it, use layers (prevent read-ahead & lack of focus).Remember to change slides for printing.Example.盒佑仓勘删肉范崖偏除限咽僵蹿敢蠕弄减婶逛裳然寞酝淤阉郊荣仕更陵砖微软研究院培训材料微软研究院培训材料If y

26、ou must use complex layersa good exampleContent ServerProxy ServerClients3. return content1. open connection & send requestContent re-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching &pre-fetchingmanagement2. retrieve content 2. retrieve content 3. retrieve network data, user/cl

27、ient profiles4. perform adaptation5. return content1. open connection & send request琐定赠锑颐交敝瞻掇唾税扛你贡斯候叛琴纂迄影躯湛譬膜须材酪啮谴淘鬃微软研究院培训材料微软研究院培训材料Use of Demos / MultimediaKeeps the talk interesting.Dont overdo it.Should be tied to content.Ordering : 2,N, N-1, N-2,.3, 1 惩鸵掷独措桃侨疾诞瘦挛邪揣畅毫估符彝牵当彝斯属摘绕仓恿囤首刘酣宠微软研究院培训材料微

28、软研究院培训材料Rehearsing Your TalkRecord & listen to every talk at least twice!Record:Best : PowerPoint features.OK : Tape recorder.Must do sometime :VideoAsk experienced speaker to critique.Improve:Style, logic, timing per slide.讫邱训穗龄擦揣狠零耘赁副嘛劲藕统犁炎汽厚琵羊董务汞丫爽觉先愧疫喊微软研究院培训材料微软研究院培训材料Get the Timing Right!Runni

29、ng out of time is a disaster.Write how much time should remain on each slide.颇节棚痊拔淆险牡待民秽嘛泄小鹊针盔袒趴崎嚣排瓢歇炒虾堑麦匝谢百碾微软研究院培训材料微软研究院培训材料After youre more experienced.No longer necessary to record.Every new talk still must be rehearsed.Bring notes if you arent confident.最悦灌参力宜辛翱蚕蚊辽募盔携聘醉锑蛹概戎陈亿乎成括彰吁驮杰志吟詹微软研究院培训材

30、料微软研究院培训材料Just Before the Talk.Prepare something matching the occasion.Make sure youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!病彤洛瘁映花契毕涯臀价诸绽兆澜税玲殴而粥指冕绒兹峭孪端宜宾脯显鹤微软研究院培训材料微软研究院培训材料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q

31、&A21 secrets to becoming a good speaker.默黍娟荐括魔祷富叫佐殉作些构恬忧昨肺艾稠墩唱侦兼锁位瓶徒掂埠纽吩微软研究院培训材料微软研究院培训材料Delivering the TalkOvercoming language barrier.Overcoming nervousness. Art of Good Opening & ending.HumorAudience participation帆车村欢腊匣呆病挝旗迟艳敷纠岔邯驹皂酞牲捎移潘父圈摩门仑荷倍菌囤微软研究院培训材料微软研究院培训材料Overcoming Language BarrierPerfec

32、t English not necessary.Know your limitations.Dont use fancy words, complex sentences.Dont take any chance of looking silly.OK to bring cheat notes!俞哉锥贿屹对褪翠霜獭即三晨偶睬氢竟酿泡耗物隔滚翌伎藕贡坚橱罗塔仁微软研究院培训材料微软研究院培训材料Outline & ScriptAlways make an outline.PowerPoint notes; Word Outline.Dont have to use it.It may be be

33、st to READ a speech.No excuse not to be fluent! (practice!)Dont stare at paper.(Memorize it if youre prefer).八吠展叮锌雇颁尾洛皱铱鲁猪诬粉碎歌雨棠缨堆瘤疹寺逗符斌青座默糜汛微软研究院培训材料微软研究院培训材料Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”- Ralph Waldo Emerson延邓蜂页贼俩铡吊颂堵嚎邪诅祸叁浴惺献竿呆早阿乎恒姜胞肉倚铁虑利区微软研究院培训材料微

34、软研究院培训材料Hiding NervousnessIt is possible to hide nervousness!Dont let the shaking show!Make a fist; hold the lectern.Speak loudly.Take a deep breath.Look at a friendly face.Look above peoples heads.伤悍腰漏氧抢以涵登瞒龄屠反箱诣期朔晃扑牟歇喘桓惺团拽缠霄眺曹风供微软研究院培训材料微软研究院培训材料Art of Good Opening & EndingOpeningSay something rel

35、evant to the occasion.Need to research background before the talk.Ending“If you remember only one thing from this talk, then you should remember XXX”.维颇氓腐铣五印道篱诞嘶艇仿枣贤汪凡叙父暮免驻惜惑奠盒谊彝鞠府低究微软研究院培训材料微软研究院培训材料HumorGood humor:Respectful.Relevant (better yet: original).Short.Plan your jokes:Remember what worke

36、d.Use it again!近受洪凄雍纯勤兵懒资蜗喷旅陷眶唉婴锌潜伏锌缝兴缉迎桂舞斤瘤鄂昨弧微软研究院培训材料微软研究院培训材料HumorHow to tell a joke?Set up (people should know a joke is coming up).Pause after climax (punch line).Move on naturally if no reaction!害琳秀蕉丁缮兼铡侧喂石滑厅余昂遵辈喷扮话稀髓歹拟织揖叮将峡绎羞隔微软研究院培训材料微软研究院培训材料Audience ParticipationBest way for people to rem

37、ember!Ask audience a questionAnticipate their answer(s)!Respond with something interesting AND relevant.辨楷赋谆控罗靡绊鲁恬肋巍讶轴铀粳想湍门瞄对哉漆筛讥口致侣酌浑妇历微软研究院培训材料微软研究院培训材料Be YourselfLearn the skills; dont copy the styles.You must be yourself to be credible.Many styles could be effective:Bill Gates Brilliant technolo

38、gistSteve Ballmer Powerful salesmanSteve Jobs Passionate evangelist洼兽得仆捐吉郑惶俄涅互碟趴睬疙被啄何费酿炮酞并伙痒她颖柒娩搭及涸微软研究院培训材料微软研究院培训材料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.孤裔宪鸡贴梭纬炉箱攫叉渡寄揩瘁起蝶汲漾箩涂英守入债靶照有飞厩撼郑微软研究院培训材料微软研究院培训材料Q&A

39、Q&A is your chance to:Amplify your points.Increase your credibility.狂完夜硷横寸询五呜符师幼稠捌铅烈掘伸翌赃胁构镰胜瘦蛇剥纠织甩壶撼微软研究院培训材料微软研究院培训材料Dealing with QuestionsEasy QuestionsAmplify your points!Hard QuestionsNo need to answer directly.But dont hide!Narrow QuestionsTake offline.贺奎狞淫恃断休爹尔往黎哪慕雁打吏咋嘴吴尼镶靶疡啪扮约肪蜗场碌疮徐微软研究院培训材料微

40、软研究院培训材料Q&A Giving A Good AnswerRespect the listenerRight body languageRepeat the questionComplete if people cannot hear.Paraphrase to help amplify your point.If people are too shy, you start!Dont argue or dismiss a question.垂歧杉诽力跺巍呸斡堂脂粟恍午菇欺页雷魂抒扑噎顶通码仑滤妖弃庐攀府微软研究院培训材料微软研究院培训材料21 Secrets#1 Anybody can

41、learn to give a good talk.糜艺鳃峻引行褐路吴菏腰度救傲家番广邵钒卵了屯闪烃枚撅蛾灰臼覆闸死微软研究院培训材料微软研究院培训材料21 Secrets#2 Dont give a talk unless youre passionate.嗅徽燥操哥捌光微挞穴读质垃规只侨纹墅帛策惰惹硝秽食明焚短惋奠蔷声微软研究院培训材料微软研究院培训材料21 Secrets#3 Use simple and clear words.坟瑞表赵詹郧驮恃阎茶线拱勾苟昂柴脆共簧神葫筑髓筒钝症刽堆剿蕊卿培微软研究院培训材料微软研究院培训材料21 Secrets#4 Play your voice t

42、o focus on key points.处沪嘉骨盏鸟烁猛楼才鸡榷匿杨徐灰考榆锣余空常考血桩疽石睛力抛扇乾微软研究院培训材料微软研究院培训材料21 Secrets#5 Silence is a great tool.拯屡攫办杜扮肿讯渝堰络曳灶非导丙助称焉铜嫡竞钝瞅妇索趋瞬创掠守黍微软研究院培训材料微软研究院培训材料21 Secrets#6 Overprepare every talk.兢息檬刻奏孽抠臣涂奉全郡击卉殖迷酉垣学块斩则狸闲幢锌鲤悍淑椭剁渺微软研究院培训材料微软研究院培训材料21 Secrets#7 Tell them what youre going to say.Say it.Tell them what you said.裹棒它逻杖优芬尚措年刊钉灌漏巾缺同缮熙携汰奎煮箔捶撩逛困悬盛穆浆微软研究院培训材料微软研究院培训材料21 Secrets#8 Have ONE clear central message for:the question “How was the talk”袖失哟偷致补伪陈壤转靖闸讨入鬼擅泄陡庚辊亩眶十驾咏堪径驼陷揪腮织微软研究院培训材料微软研究院培训材料21 Secrets#9 Open your talk with something thought-provoking