施耐德供应商管理流程(ppt)课件

1、Schneider Supplier ManagementSAMSQMSPMSupplier Approval Module (SAM)SSQM Process for Evaluating SuppliersSAM: Process FlowRequest in SSRM!Record in SSRM(VENUS)!Record in SSRM(VENUS)!Record in SSRM(VENUS)!Technological & design audits SSRM , Schneider Supplier Relationship Management SAM: Supplier As

2、sessmentSupplier Assessment QuestionnaireIdentify general strengths & weaknessesCommodity basedEach location requires a new evaluationIdentified experimented purchasing assessors designed by the commodity manager to do and completeAfter physical visit at supplierScoring based on Objective EvidenceSp

3、ecific IF-THEN scoring Recommended or not!Global Compact Sustainable DevelopmentGlobal CompactGlobal Compact :GlobalCompact ChartGlobal Compact is a chart signed by the companies engaging them to respect 10 principles Global Compact SAM: Functional AuditsDetailed analysis of supplierMandatory for qu

4、ality & supply chainMade by certified auditors (experience + training)ObjectiveDetermine if supplier has the ability to meet our needsIdentify functional strengths & weaknessesIdentify improvement areasIdentify General Capability LevelAdditional audits if neededTechnological, designQualityLogistic S

5、AM: Team Decision“Does Supplier have ability to meet our needs?”All functions must agreeEach has Veto authorityNot Consensus votingIf “Approved” - Team approvesIf “Rejected” - Team rejects If “Conditional Approved” - Improvement plan is requiredIf “Conditional Rejected” - Improvement plan and 2nd au

6、dit are requiredGreen 绿色Yellow 黄色Orange 橙色Red 红色Decision for SAM color (Quality) SAM 审核颜色确定 (质量)Green: 0 reject, 0 condition, Total Score =18Original: 2 rejects, 4 conditions Total Score =10 Red: 3 rejects, 5 conditions Total Score =15 SAMSAMDecision of SAM auditRed supplier: Not start or stop busin

7、essOrange supplier: not start or no new business given, improvement within 6 months.Yellow supplier: Within one year, must move to Green. If not move to orangeGreen supplier: Key supplier are reviewed once per 1 - 2 years (normally)Commodity Manager to decideIf “NO” - the process is stoppedIf “YES”:

8、=S= to list all weak/improvement points (Request for action plan)Supplier to fill in the actions to RAP=S= to Review & Approve the RAPSupplier to implement the RAPSAM: Decision to Improve SAM: Improvement PlanMust be short term (up to 1 year)Schneider must verify improvementsAt Supplier locationSupp

9、lier must improveOr lose “Conditional” ratingImprovement plan is documented in SSRM (to be implemented)A full audit is necessary to remove CONDITIONAL REJECTED status SAM: Supplier ApprovalResults stored electronically in SSRM DatabaseSupplier AssessmentQuality & Supply Chain AuditsOther Audits (if

10、any)Improvement Plans (to be implemented)Results available across all =S=Approval - Supplier has been evaluated, and should have capability to meet our needs (For a specific location/commodity)SAMSupplier Qualification Module (SQM)SSQM Process for Evaluating Goods & Services from SuppliersThe SQM Qu

11、alification Team must include (at a minimum):Engineering (Product Responsible)QualityPurchasingManufacturing (Logistics or Industrial)Additional actors for the Qualification Team may include:Advanced ManufacturingSupply ChainAdvanced QualityMarketingSafety, Health & EnvironmentalCorporate Quality SQ

12、M - Key Points:Project Introduction:Description of project/activityInformation sharingRough ScheduleStart of PPEP FormThis is the first step in the SQM process - When the request is initiated to qualify a good from a supplier.At this step, the Qualification Team meets together to discuss the request

13、Meeting or conference callReview general characteristics of the good Complex design? New tool? Same material? Same process?Output of this step is an estimate for the qualification requirements and scheduleSSQM: SQM Process FlowDetermine Requirements:All Functional RequirementsMust Consider:Part to S

14、pecificationSupplier Process CapabilityEnd-Product FunctionalityInternal Manufacturing ProcessRecord Requirements in PPEP FormThis is the second step in the SQM process - The definition of the qualification requirementsAt this step, the Qualification Team works seperately to define each functional r

15、equirementsQuality determines control plan, process FMEA, traceability, Gauge R&REngineering determines component & finished product functional testingManufacturing determines pre-production build acceptance criteriaetcThe Qualification Team then has a second meeting to combine all functional requir

16、ements, and list these requirements in the PPEP formSSQM: SQM Process FlowSupplier Review:Communicate Requirements to supplierBefore supplier makes sample partsAnd better, before quotationThis is the third step in the SQM process - Reviewing the qualification requirements with the supplierIt is crit

17、ical that the supplier understand all of our functional requirementsBefore the supplier fabricates samples, or starts to develop tooling.Supplier must know our expectations before any investment is made - to be certain that the good will meet our needsThe deliverables that the supplier must complete

18、 are defined at this meetingFirst Article Inspection Report, Control Plan, etcThe supplier must commit to providing their deliverablesSSQM: SQM Process FlowComplete Actions:DO THE WORK!This is the fourth step in the SQM process - Completing the qualification requirementsThis is where the Supplier an

19、d the Qualification Team insure that all of the requirements are completed, and satisfy the acceptance criteria.SSQM: SQM Process FlowQualification OK?:Question:Are all functions OK with supply?All 4 considerations utilized?Ready for production?Production cannot be initiated until after the entire Q

20、ualification Team agrees that each requirement has been satisfied This does not impact pre-production - pre-production builds are necessary to validate several of the requirementsThis does require that before a part can be considered QUALIFIED that all the requirements have been ACCEPTED by the Qual

21、ification TeamSSQM: SQM Process FlowPRODUCTION:Document results in PPEP formPlace production ordersRetain information in component quality records at plantsPPEP FormTest Results.Production signals the end of the SQM processThe Qualification Team is disbanded, and the qualification project is closedT

22、he Quality Management System for a facility determines the quality oversight for the goodSSQM: SQM Process FlowNew Part/Product Evaluation Plan (PPEP)Summary Sheet What is a PPEP form? A purchasing project tool to select all the necessary part functional requirements, all the actors in order to qual

23、ify a supply and a process.When to establish a PPEP? At the start of any purchasing project, normally before the supplier choice and better before the quotation step.Dont forget to read the SAM audits before choice a supplier.What is a purchase project? A use of a New SupplierA Raw Material ChangeA

24、Supplier Process Change (eg: Cr6 Cr3)A Supplier Location ChangeA Design ChangeAn Outsourcing InsourcingA Different Schneider Manufacturing LocationA Part Non-Conformances improvement (like corrective action)Who establish a PPEP form? The qualification team including at least the following functions

25、with a veto right:Engineering (Product Responsible)QualityPurchasingManufacturing (Logistics or Industrial)Who is responsible to start the PPEP process? The project leader Who is responsible of the PPEP application? The Quality Department.Who sign the the PPEP? The supplier before to start the proje

26、ct and the quality responsible at the end.Who validate the PPEP? The qualification team Links between SSQM and PMP Selection of suppliers in “technology supplier mapping”Verification planinclude :list of all components that should be submitted to verification, + PPEP selected operations to be perfor

27、med for each component,+ quality specificationsFinal check of qualification aspectsduring “supplier contract review”Supply Qualification ModuleQualification reportreport of PPEP selected items(could include component approval)SupplierApprovalModulenew projectfocussed on partscomponentverificationSup

28、plierPerformanceModuleSuppliercontractreviewmethods & toolsSupplierperformanceevaluationresultsSSQM Schneider Supplier Quality ManagementS.SRMapproved suppliersSuppliers for New Project Developmentand e.design labelCriteriaE.design criteriaincluded if neededRequestCriticality levelSupplier Performan

29、ce Module (SPM)SSQM Process for Monitoring Performance of Suppliers Supplier Performance ModuleThe SSQM-SPM Supplier evaluation process is a combination of daily and regularly scheduled events;Daily:Communication & resolution of Supplier Delivery, Quality and Critical Issues by Supplier Quality Engi

30、neer and Upstream Flow SupervisorMonthly:Compile metric data for Key Suppliers by Supplier Leader and Supplier Quality Management Engineer and Supplier Supply Chain Management EngineerQuarterlyCommunicate metric performance vs. target to Key Suppliers by Supplier LeadersYearlyAnnual reviews with Key

31、 Suppliers on current year performance and future year requirements by Supplier Leader and Market ManagerToday globally all the suppliers are monitored with the SPM.But each Country are more focus on some categories of suppliers, such as;The Key & Challenger suppliersThe main active suppliersThe mos

32、t impacting suppliers.Additionally, Corporate Purchasing and Operating Division Purchasing also has the responsibility to monitor “Global” Suppliers across Schneider.The Country organizations must provide performance data to Corporate Purchasing for these “Global” SuppliersDefinition of Suppliers to

33、 be Monitored Supplier Performance ModuleThere are 5 minimum Supplier performance metrics required by the Supplier Quality Policy and SSQM;Delivery Delivery of Product vs. Lead-TimeQualityQuality of Product DeliveredProductivityAchievement of Productivity TargetsAdministrativeResponse to Schneider R

34、equestsDevelopmentCompletion of Improvement PlansBut only 3 are used todayThe External Supplier Service Rate (ESSR) (The quantity of order lines on time / the quantity of order lines expected in the same month) * 100 (%) After common acknowledgement between the supplier and Schneider on the delivery

35、 day or according the standard lead time (No more than 7 days before and ) no one day after Only for mass production and excluding prototypes, samples, pilot run, The Defect Parts per Million (DPMe)Formula and DefinitionDP1= (number of defective samples/ total number of samples inspected)* Total number of parts in the batch or if a sort, the total NC parts / total quantity of the batch x 1000 000DP2= number of defective parts found in m