安某汽车Q12002培训材料(共34张)(PPT 34页)

1、Q1 2002第1页，共34页。What is Q1 2002什么是Q1 2002Ford Motor Company exclusive designation 它是福特公司所特有的Set of fundamental quality and manufacturing disciplines 基本的质量和制造规则Drives suppliers continual improvement 帮助供应商不断持续改进Put tools in place to maintain excellence 用一些工具维持最佳Improve each passing year 每年都得到提升Q1 not

2、achieved independently - guides cooperation - Ford/Supplier relationship Q1不是独立获得的引导福特和供应商之间的关系page 3第2页，共34页。Supplier Benefits of Q1供应商达到Q1的好处Recognition (Q1 flag, Q1 plaque) 认可（Q1旗帜和标志）Publicity and Advertising Privileges 宣传和广告Self-Certification (PPAP) 自身认可（PPAP）World Excellence Award (acknowledge

3、s the best of the best) 世界优秀供应商奖励Preferred Status with Changan Ford (Ideally only Q1 facilities are considered in source selection) 长安福特的首先供应商（只有Q1工厂才在选点中被考虑）page 19第3页，共34页。Q1 2002 RequirementsQ1 2002的要求Any external suppliers manufacturing facility that currently supplies parts to Ford is eligible

4、for consideration 适用于所有为福特工厂供货的外部供应商制造现场Suppliers facility has to achieve excellence in five key areas: 供应商制造现场在以下五个重要方面必须做到最好:Capable Systems 合格的体系Ongoing Performance 持续的实际业绩Site Action Plan 现场的行动计划Satisfied Customers 满意的客户Continual Improvement 持续改进page 7第4页，共34页。Capable Systems合格的体系Third-party cer

5、tification:第三方认证:QS-9000 (or TS 16949)ISO 14001 (environmental management system) ISO 14001(环境管理体系)MS-9000, MMOG or Odette (materials management system assessment) MS-9000, MMOG 或 Odette(材料管理系统评审)page 7第5页，共34页。2) Ongoing Performance持续的实际业绩Suppliers performance history with Ford:供应商在福特的业绩历史:Field Ac

6、tions 召回Stop Shipments 停止发货PPM Performance PPM业绩Delivery Performance 交货业绩Monthly Q1 2002 overall score 每月的Q1总分Q1 suppliers are responsible not just for their own sites, but for controlling the quality of any suppliers that provide them with product.Q1的供应商不仅要对他们自已的现场负责,还要控制向他们提供产品的供应商的质量page 7第6页，共34

7、页。3) Site Action Plan现场的纠正措施Site assessments supplier tools to gage their performance to address:现场评审供应商来衡量他们业绩的工具:Planning & Demonstration of Manufacturing Process Capability 计划和证实过程能力Variability Improvements 偏差改进Manufacturing Efficiencies (Lean, FTT, OEE) 制造的效率(精益生产,FTT,OEE)Customer Satisfaction (

8、documented in QOS) 客户满意(在QOS中文件化)All suppliers must perform a Manufacturing Site Assessment by February 1, 2002 and re-assess every 6 months.所有供应商必须每半年进行一次现场评审11第7页，共34页。4) Satisfied Customers满意的客户Each supplier site must provide customer endorsements of: 每一个供应商现场必须获得客户背书:Supplier Technical Assistanc

9、e (STA) 国产化工程师Each Ford plant that receives product 每一个接产品的福特工厂Material Planning & Logistics (MP&L) 物流部Ford Customer Service Division (FCSD) 福特客户服务部 Each of those customer must provide the supplier with an endorsement 每一个客户都必须对供应商进行背书page 11第8页，共34页。5) Continual Improvement持续改进Q1 2002 thresholds for

10、 performance metrics and site assessment will be raised annually to drive overall continual improvement.为了促进持续改进，Q1 2002的业绩矩阵和现场评审每年都会上升page 13第9页，共34页。Applying for Q1 2002 1申请Q1 2002-1Suppliers should contact their STA site engineer, who will help/guide the suppliers through the Q1 process 供应商应与现场S

11、TA工程师联系，他们将帮助供应商了解Q1程序Conduct and submit a self-evaluation to ensure meeting Q1 2002 criteria 执行并提交一份自我评估报告，确保满足Q1 2002标准Once the supplier believes the facility is ready obtain necessary customer endorsements (valid for 6 months)在供应商认为现场已准备妥当来获取客户背书认可（有效期6个月）page 21第10页，共34页。Applying for Q1 2002 2申请

12、Q1 2002-2Formal application to Ford STA with documentation of certification to QS-9000/TS 16949, MS-9000 (or MMOG, Odette) & ISO 14001 带上QS9000/TS16949，MS-9000和ISO14001的认证文件正式向长安福特STA审请A Q1 on-site evaluation may be scheduled to review qualifications to Q1 2002 Q1现场评估符合Q1 2002page 21第11页，共34页。Applyi

13、ng for Q1 2002 3申请Q1 2002-3Responsible STA Commodity Manager provides a final recommendation based on Q1 2002 criteria 相关的STA产品经理对Q12002标准作最后认可Minimum six-month shipping history for production and/or service 至少六个月的交货历史If a supplier location has not shipped to Ford within prior 12 months is no longer

14、 considered Q1 如果供应商现场已有十二个月未交货，不再考虑Q1page 21第12页，共34页。Overall Q1 Score 1Q1 分数-1Every Supplier site begins with a 1000 point Q1 score 每一个供应商的Q1初始分为1000Suppliers must maintain an overall score of at least 800 points for Q1 status 为了保持Q1,供应商必须维持至少800分Sites must maintain certification to QS-9000/TS 169

15、49, ISO 14001 and compliance to MS-9000/MMOG/Odette 工厂必须保持QS9000/TS16949,ISO14001并符合MS-9000/MMOG/OdetteSites gain or lose points based on their performance metrics. 根据工厂业绩加减分数page 28第13页，共34页。Overall Q1 Score 2Q1分数-2Sites must meet all Q1 manufacturing site expectations & implement effective correct

16、ive action plans 工厂必须满足制造现场评估要求,并执行有效的纠正措施.Not meeting Q1 2002 requirements or fail to implement effective action plan: lose 250 points & Q1 will be revoked 不能满足Q1 2002的要求或不能执行有效的纠正措施,减250分,Q1撤消Suppliers on Q1 revocation: 供应商Q1撤消:cannot gain points for positive performance不会因为积极的业绩而获得分值cannot regain

17、 Q1 status for 6 consecutive months.6个月内不能重获Q1状态17第14页，共34页。Overall Q1 Score 3Q1分数-3The final Q1 score is tabulated for:最后的Q1总分由:Capable Systems 合格的系统Ongoing Performance 持续的业绩Site Action Plan 工厂的纠正措施page 15第15页，共34页。Capable Systems合格的体系Prerequisites that must supplier maintain:供应商必须具备的前提：ISO 14001-

18、Environmental Management System ISO 14000环境管理系统QS-9000/TS 16949 - Quality Management System QS-9000/TS16949质量管理系统suppliers are required to be third-party certified to QS-9000 or TS 16949 by Job#1 供应商要在正式投产前通过QS-9000/TS16949MS-9000/MMOG/Odette - Material Management System MS-9000/MMOG/Odette物料管理系统27第

19、16页，共34页。Ongoing Performance 1Scoring Thresholds:持续业绩-1得分：Field Action (-250 points)in a 6 month period in which supplier has responsibility (Tier 1, 2, 3 ): 召回(-250分)六个月内由于供应商(一级、二级、三级)的责任造成召回Supplier site loses 250 points供应商工厂减去250分Q1 status is immediately revokedQ1状态立即撤消page 28&29Go to Q1 Book第17

20、页，共34页。Stop Shipment (0 to -250 points)2 or more Stop Shipments in a 6 monthperiod:停止发车（0-250分）在六个月内有2个或更多的停止发车Supplier loses 250 points供应商减去250分Q1 status is immediately revokedQ1状态立即撤消Ongoing Performance 2Scoring Thresholds:持续业绩-2得分：page 28&29第18页，共34页。PPM (+100 to -250 points) PPM（+100到-250分）6 mon

21、th PPM (production or service) exceeds the ongoingcommodity PPM by 100% or more and site PPM 120: 6个月的PPM（生产件和售后件）超过同类商品平均值的100%或更多同时PPM值大于120Supplier site loses 250 points供应商减去250分Q1 status is immediately revokedQ1状态撤消Gain up to 100 points by outperforming the commodity PPMPPM如果比同类商品的平均值低加一倍100分Gai

22、n up to 100 points by achieving 60 or less PPMPPM值为60或更少加100分Ongoing Performance 3Scoring Thresholds:持续业绩-3得分：page 28&31第19页，共34页。Delivery Rating (+100 to -250 points)falls below 81 metric points :交货评分（+100到-250分）低于81点：Supplier loses 250 points供应商减去250分Q1 status is immediately revokedQ1状态立即撤消Gain 50

23、 points when 97-99 metric points97-99点，加50分Gain 100 points when 100 metric points100点，加100分Ongoing Performance 4Scoring Thresholds:持续业绩-4得分：page 28&31第20页，共34页。得 分指标分数Q1状况现场措施供应商责任在6个月内1次-250撤消停止发运供应商责任0次, 6 个月内1次, 6 个月内2次或更多, 6个月内0-100-250撤消PPM a)生产100 %75 % 至 99%50 % 至 74%25 % 至 49%11 % 至 24%0 % 至

24、 10%-1 % 至- 24%-25 % 至 -49%-50 % 至 -74%-75 % 至 -99% -100%+100 分+75 分+50 分+20 分+10 分0 分-25 分-50 分-100 分-150 分-250 分撤消第21页，共34页。得 分 (续)指标分数Q1状况6个月PPM b)生产0 PPM1 PPM 至 60 PPM61 PPM 至 100 PPM101 PPM 至 250 PPM251 PPM 至 500 PPM501 PPM 至 750 PPM751 PPM 至1000 PPM1001 PPM 至 1500 PPM than 1500 PPM+100 分+50 分0

25、 分-20 分-40 分-60 分-80 分-100 分-125 分交货评分生产100分97 至 99分81 至 96 分低于 81分+100 分+50 分0 分-250分撤消生产现场评审整改措施无效-250 分撤消只有当PPM 大于120时才得负分得分至少需要2个月的发货第22页，共34页。Site Action Plan 1工厂行动计划-1Scoring Thresholds: (-250 points) 分值（250分）Full site assessment annually, partial assessment every 6 months (see areas asterikse

26、d *) 所有工厂评审每年进行一次，部分评审每六个月进行一次（见 *标注）Planning for Manufacturing Process Capability 制造过程能力计划Demonstration of Manufacturing Process Capability 证明制造过程能力page 28&33第23页，共34页。Site Action Plan 2工厂行动计划-2Suppliers must demonstrate fundamentals based on objective evidence 供应商必须以客观证据证明Assessment can be done as

27、: 评估可用以下几个方面进行：a self-assessment by the supplier 供应商进行自我评审an on-site assessment conducted by the STA engineer STA工程师进行现行评审page 35第24页，共34页。Planning for Manufacturing Process Capability 制造过程能力计划1）Quality Procedures, QS-9000/TS 16949, QOS 质量程序，QS9000/TS 16949，QOS2） FMEAs/Control Plans * FMEA/控制计划*3） E

28、mployee Readiness/Training Review 足够的职员/培训评审4） PPAP Review and RunRate Review PPAP评审和节拍生产评审5） Manage the Change 更改管理Site Action Plan 3工厂行动计划-343第25页，共34页。Demonstration of Manufacturing Process Capability 证明制造过程能力1）Sub-supplier Quality Management * 分供方质量体系管理*2）Control of Incoming Quality 进料质量控制3）Cont

29、rol Plans/Operator Instructions * 控制计划/作业指导书*4）Process Variability Monitoring * 过程变异监控*5）Gage Calibration and Use * 量具的校准和使用6）Part Identification, Nonconforming Parts, Packaging, Shipping 零件标识，不合格的零件，包装和发货Site Action Plan 4工厂行动计划-451第26页，共34页。Demonstration of Manufacturing Process Capability 证明制造过程能

30、力7) Testing, Engineering Specifications 测试、工程规范Preventive Maintenance (PM)/ Housekeeping * 预防性维护（PM）/库房*Manufacturing Flow, Lean Manufacturing Metrics * 制造过程流程，精益生产*Problem Solving, Corrective Actions 问题解决，纠正措施Site Action Plan 5工厂行动计划-553第27页，共34页。Revocation of Q1 2002 1Q1 2002撤消-1When a problem is

31、identified, STA will work with a supplier to identify the root cause of a problem and develop a corrective action plan. 一旦确定撤消Q1,STA将与相应的供应商合作查找问题的根源， 并制定纠正计划If, however, a supplier has not satisfactorily addressed the performance or customer satisfaction problem, the suppliers Q1 status will be aff

32、ected. 如果供应商对业绩和客户满意方面问题的对策不能使人满意，供 应商的Q1状态会受到影响page 17第28页，共34页。Initial 1000 Q1 points 最初的Q1分值为1000分Overall Q1 score will be updated monthly Q1分值每月更新一次Effect on Q1 status cannot be offset by positive performance in other areas 其它领域的积极业绩，不能弥补和影响Q1状态Regain Q1: supplier must satisfy all requirements f

33、or 6 consecutive months, incl. all endorsements 恢复Q1：供应商在六个月内必须满足所有的要求，包括所有的背 书Revocation of Q1 2002 2 Q1 2002撤消-2page 17第29页，共34页。 Site Q1 Performance 1Site: D7020 - SUPPLIER CORP TOWNSTA MfgLocationParent: ABCD - ANY CORPORATIONCorporate Security Administrator (CSA): Bob Jones - +1-313-593-9457 12

34、34 Supplier Street Town , ST 54321 US CapabilitySite Assessment Corrective Action Plan Date Verified:27-APR-2001 Conformance:IneffectiveSelf Assessment:YesNext Site Assessment01-OCT-2001Date:NoSelf Assessment:Last Site AssessmentDate:03-APR-2001Conformance:Action Plan RequiredSelf Assessment:YesENDO

35、RSEMENTS:STA:15-FEB-2001Plant(s):23-FEB-2001MP&L:19-JAN-2001TREYNOL2FCSD:27-FEB-2001QS-9000:Certified 16-MAY-2002ISO/TS 16949:Satisfied by QS-9000MS-9000/MMSA:Expires 1-JULY-2002ISO14001:Required by 01-JULY-2003Capable 0 points Ineffective Action Plan -250 pointsSummaryParentHelpMetricContactsDownlo

36、ad(QRO)Site Mgt.DatabaseQ1Perform.MapSearchContactsQC Mgr:BOB JONESPhone:540 665 4444 Fax:540 662 0054 Plant Mgr:JOE SMITHPhone:540 665 9537 Fax:540 662 2411 Delivery Champion:JOE SMITHPhone:540 665 9537 Fax:540 662 2411 TREYNOL2SUPPLIERSTA Eng:Whitesides, B. D. (Brent) Phone:1-313-3902718BWHITES1 STA Mgr:Luikart, T. E. (Tim)Phone:1-313-3905350TLUIKART STA Org:FNVIBFORD PRODUCTIONSTA Eng:Morrison, R. K. (Robert)Phone:1-734-5230112 RMORRIS5STA Mg