笔记本可靠性

1、参考网站 HYPERLINK /pressrelease /pressrelease s.htmlRESCUECOM Releases Q1 2011 Computer Reliability ReportThe results are in for RESCUECOM 担 first Computer Reliability Report of 2011, Lenovo claims the top spot!SYRACUSE, N.Y., Jun. 6, 2011 - RESCUECOMs Computer Reliability Report reveals the top five m

2、anufacturers with the best overall com puter reliability.措 here have been some interesting changes over the last 3 months. We are in atime of rapid technical change and consum ers more than ever need to have up-to-date unbiased guidance.?stated David Milman CEO of RESCUECOM.The Computer Reliability

3、Report gives an unbiased summary of the m ost reliable personal com puter manufacturers. The top five brands with the best overall reliability in Q1 2011 are:IBM/Lenovo (254)Asus (242)Toshiba (164)Apple (149)HP/Compaq (122)Dramatic shifts in m arket share occurred which correlate to the reliability

4、of the brands. While the top five reliable manufacturers remained the same this quarter as in our Annual 2011 report, there were som e shifts in position likely influenced by market share changes.Although both Asus and Lenovo climbed in the rankings, Lenovo managed to maintain their lead. Interestin

5、gly Lenovo increased their market share over 26% this quarter, while ASUS lost alm ost 40%.HP/Compaq was the runaway leader in number of PC 担 shipped even with losing 2.5% market share, but they are now struggling to stay in the top five. Although grouped with the 振 ther brands?category, Sam sung is

6、 rapidly rising in market share. Looked at separately Sam sung would place third, bumping out HP/Co mpaq. With over 260% gain in market share, Sam sung is a brand to watch in the future.Apple, one of the proverbial reliability favorites narrowly missed number one in the last ranking. Now while incre

7、asing 26% in market share, m ostly at the expense of Dell, they have fallen to fourth place. While Apple 担 reliability has consistently placed them in the top five, it will be interesting to see ifthey can keep their ongoing commitment to quality.RESCUECOM determines the m anufacturer 担 reliability

8、by com paring their market share of shipped com puters in a given tim e period, to the percentage of com puter repair calls RESCUECOM handles for that sam e manufacturer. There are two key reliability areas reflected in the report: The com ponent quality used, and the likelihood of the custom er to

9、seek third party suppo rt on their PC. Failure prone components lead to m ore frequent com puter repair, and a lack of m anufacturer support leads to seeking outside support options, such as RESCUECOM.The following data was used to calculate reliability scores for the Q1 2011 Computer Reliability Re

10、port:ManufacturerU.S. Computer Market Share(2)(Percentage of Share computers shipped)RESCUECOM ComputerRepair Shares (1)(Percentage of service calls to1-800-RESCUE-PC)Computer Reliability Score (1)IBM/LENOVO5.5%2.17%254ASUS3.0%1.24%242TOSHIBA10.2%6.19%164APPLE9.7%6.5%149HP/COMPAQ26.5%21.67%122(1) As

11、 of the date of this report, and for future reports, the com puter repair share percentages and com puter reliability score does not include Other com puter manufacturers. This change does not affect the order of the ranking. Other is defined as all manufacturers that have below 1.5% market share.(2

12、) Market share numbers are provided by IDC.RESCUECOM Reveals 2011 Computer Reliability ReportHP/COMPAQ 25.0% 7.2% 346APPLE 8.8% 4.9% 179IBM/LENOVO 4.8% 2.7% 177ASUS 3.5% 2.4% 144TOSHIBA8.4% 8.8% 96Rescuecom Releases 2010 2nd Quarter Computer Reliability ReportAsus 3.5% 0.2% 1791Apple 9.0% 1.3% 686IB

13、M/Lenovo 4.9% 0.9% 524Toshiba 8.4% 2.3% 368HP/Compaq 25.5% 9.1% 281RESCUECOM Reveals 2010 1st quarter Computer Reliability ReportIBM/Lenovo 4.0% 0.8% 521Asus 4.6% 1.0% 446Apple 7.1% 1.9% 382Toshiba 8.5% 3.3% 262HP/Compaq 25.3% 11.7% 217RESCUECOM Releases Annual 2010 Computer Reliability ReportApple8

14、.0 %2.2 %365Asus2.7 %0.9 %305IBM/Lenovo3.7 %1.2 %305Toshiba7.7 %3.9 %199HP/Compaq26.9 %18.0 %149RESCUECOM Announces Top Five of 2009 担 Third Quarter Computer Reliability ReportApple (374)IBM/Lenovo3.8 %1.2 %320Asus2.3 %1.4 %166Toshiba7.9 %4.8 %18.5 %HP/Compaq24.9 %134 RESCUECOMs 2009 Second Quarter

15、Top 5 Computer Reliability Report ASUS 2.5% 0.6% 416APPLE 8.7% 2.2% 394IBM/LENOVO 4.2% 1.3% 314TOSHIBA 7.6% 3.5% 218HP/COMPAQ 25.6% 18.1% 142RESCUECOM Releases First of Quarterly Computer Reliability ReportsASUS (972)* and IBM/LENOVO (348)APPLE (324)TOSHIBA(172)ACER (151)HP/COMPAQ (142)Apple and Panasonic are Top Performers in RESCUECOMs Third Annual Computer Reliability Report Apple (70